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W EB 24 Measuring Advertising Breakthrough Online With the number of ads now being served in today’s fragmented media landscape, the challenge to marketers of running advertising that breaks through the din becomes increasingly important and difficult. It is no longer Wanamaker’s 50% of advertising that is wasted. One research expert has estimated that close to 70% of its CPG advertising plays out with near-zero ad effects and blames this largely on advertising that has failed to break through. How you test your advertising determines whether you are among the majority of failures or whether you can successfully break through and meaningfully connect with your target market. Being faster and less expensive, today’s online research solutions provide marketers with clear efficiency benefits over traditional in-person and telephone data-gathering approaches. However, they carry with them limitations in how breakthrough is measured. In the typical online design, respondents are exposed to the de-contextualized ad, shown either by itself or in a string of other ads. Questioning about what they saw occurs immediately after ad exposure. Since this approach is not representative of the actual context in which ads are encountered nor does it account for the longer-term time horizon over which messaging is expected to be of consequence, most online copy-testing designs do not provide an adequate measure of the critical “attentioning” dimension of communication effectiveness. While an online test usually has a measure of branding, it usually doesn’t indicate whether the linkage between the brand and the ad concept is sufficiently strong for respondents to remember the message and to link it to the name of the advertiser after time has passed. With correlations in the low .04 range, G&R research has shown that an ad that does well according to online ad “awareness” criteria will not necessarily do well in producing real-world breakthrough. And unless an ad gets noticed, it cannot create a lasting impression and will not change beliefs and behavior. Web24 is G&R’s solution to the marketer’s dilemma of wanting to use an online methodology but needing to measure real-world breakthrough. Developed by G&R, the company that pioneered ad recall, Web24 combines the online advantages of speed, costs, flexibility and control with a 24-hour, next-day measure of advertising breakthrough. This controlled, clutter-exposure, with day- after interviewing, yields a better online approximation of real-world, in-context, day-after recall (DAR), the proven gold standard for breakthrough measurement. Key Benefits and Features: 24-hour delay between stimulus exposure and questioning leads to the strongest online measure of ad breakthrough Independently validated performance measures, including idea communication, persuasion and engagement Actionable diagnostics and rich open-ends All of the benefits of online designs, including lower costs, faster turnaround, more controls and greater design flexibility Built by one of the industry’s most knowledgeable companies about real-world testing protocols and performance Adaptable to most media, formats, and states of finish Domestic and international reach; high-quality samples; ideal for B2C and B2B Uses WebScape, G&R’s advanced, proprietary software with special security features that maximize stimulus exposure control, quality and confidentiality Projects are managed and interpreted by highly experienced communications professionals GALLUP & ROBINSON, INC. Advertising and Marketing Research 24 North Main Street Pennington, NJ 08534 Phone 609.730.1550 www.gallup-robinson.com [email protected] How We Can Help: G&R offers well-considered research solutions that assess advertising and mass communication efforts from concept development to in-market performance. Our comprehensive array of research techniques include the most validated and actionable tools available anywhere to help clients build strong brands. We welcome the opportunity to present our capabilities in greater detail and to establish a long-term partnership with your company. Who We Are: Recognized globally for research excellence, Gallup & Robinson is dedicated to providing superior communications research through innovation, experience and a tradition of client service. Founded in 1948 by the pioneering researchers Drs. George Gallup and Claude Robinson, G&R originated many of the advertising research designs now standard in the industry. Working with many of the leading marketing companies, G&R has tested more than 200,000 ads across all media and product categories and maintains one of the richest knowledge bases about advertising effectiveness in the world. G&R is an affiliate of GALLUP. LIGHT BLUE IS PANTONE 207 1 CVS

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WEB24Measuring Advertising Breakthrough Online

With the number of ads now being served in today’s fragmented medialandscape, the challenge to marketers of running advertising that breaks throughthe din becomes increasingly important and difficult. It is no longer Wanamaker’s50% of advertising that is wasted. One research expert has estimated that closeto 70% of its CPG advertising plays out with near-zero ad effects and blames thislargely on advertising that has failed to break through.

How you test your advertising determines whether you are among the majorityof failures or whether you can successfully break through and meaningfullyconnect with your target market. Being faster and less expensive, today’s onlineresearch solutions provide marketers with clear efficiency benefits overtraditional in-person and telephone data-gathering approaches. However, theycarry with them limitations in how breakthrough is measured.

In the typical online design, respondents are exposed to the de-contextualizedad, shown either by itself or in a string of other ads. Questioning about what theysaw occurs immediately after ad exposure. Since this approach is notrepresentative of the actual context in which ads are encountered nor does itaccount for the longer-term time horizon over which messaging is expected to beof consequence, most online copy-testing designs do not provide an adequatemeasure of the critical “attentioning” dimension of communication effectiveness.While an online test usually has a measure of branding, it usually doesn’t indicatewhether the linkage between the brand and the ad concept is sufficiently strongfor respondents to remember the message and to link it to the name of theadvertiser after time has passed. With correlations in the low .04 range, G&Rresearch has shown that an ad that does well according to online ad “awareness”criteria will not necessarily do well in producing real-world breakthrough. Andunless an ad gets noticed, it cannot create a lasting impression and will notchange beliefs and behavior.

Web24 is G&R’s solution to the marketer’s dilemma of wanting to use an onlinemethodology but needing to measure real-world breakthrough. Developed byG&R, the company that pioneered ad recall, Web24 combines the onlineadvantages of speed, costs, flexibility and control with a 24-hour, next-daymeasure of advertising breakthrough. This controlled, clutter-exposure, with day-after interviewing, yields a better online approximation of real-world, in-context,day-after recall (DAR), the proven gold standard for breakthrough measurement.

Key Benefits and Features:

• 24-hour delay between stimulus exposure and questioning leads tothe strongest online measure of ad breakthrough

• Independently validated performance measures, including ideacommunication, persuasion and engagement

• Actionable diagnostics and rich open-ends

• All of the benefits of online designs, including lower costs, fasterturnaround, more controls and greater design flexibility

• Built by one of the industry’s most knowledgeable companies aboutreal-world testing protocols and performance

• Adaptable to most media, formats, and states of finish

• Domestic and international reach; high-quality samples; ideal forB2C and B2B

• Uses WebScape, G&R’s advanced, proprietary software with specialsecurity features that maximize stimulus exposure control, qualityand confidentiality

• Projects are managed and interpreted by highly experiencedcommunications professionals

GALLUP & ROBINSON, INC.Advertising and Marketing Research

24 North Main Street

Pennington, NJ 08534

Phone [email protected]

How We Can Help:

G&R offers well-consideredresearch solutions that assessadvertising and masscommunication efforts fromconcept development toin-market performance. Ourcomprehensive array ofresearch techniques includethe most validated andactionable tools availableanywhere to help clients buildstrong brands. We welcomethe opportunity to present ourcapabilities in greater detailand to establish a long-termpartnership with yourcompany.

Who We Are:

Recognized globally for researchexcellence, Gallup & Robinsonis dedicated to providingsuperior communicationsresearch through innovation,experience and a tradition ofclient service. Founded in 1948by the pioneering researchersDrs. George Gallup andClaude Robinson, G&Roriginated many of theadvertising research designsnow standard in the industry.Working with many of theleading marketing companies,G&R has tested more than200,000 ads across all mediaand product categories andmaintains one of the richestknowledge bases aboutadvertising effectiveness inthe world. G&R is an affiliateof GALLUP.

LIGHT BLUE IS PANTONE 207 1 CVS

WEB24Measuring Advertising Breakthrough Online

“If you don’t get noticed, you don’t have anything.”

- Leo Burnett

ONLINEProven Solutions. Trusted Expertise. PHYSIOLOGICALQUALITATIVE IN-CONTEXT IN-MARKET

Web24 is part of a suite of online, specially designed, copy-testing solutions that use state-of-the-artsurvey engines and expert analysis to accelerate reporting, reduce costs and enhance insights.

Special designs sort through alternatives, qualify messages for market, frame comparative advertising,deepen understanding of persuasion and engagement, optimize cause advertising and evaluatemulti-channel campaigns.

Web24 is Gallup & Robinson’s online testing solution for measuring ad breakthrough. Built from G&R’sindustry-leading understanding of ad recall and stoping power measurement, Web24 provides adeeper understanding of ad breakthrough than typical online design, along with the full array ofevaluative and diagnostic measures.

Advanced Exposure Options and Controls

Clean Designs and Easy-To-Follow Layouts

Proprietary Knowledge Bases

Independent, Expert Analyses