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NCR process – Supplier Web Portal Navigation Training Documentation 11.03.2016 Version 1.0 Name Title Date of Issue Versio n Version 1 Katarina Cvikova PMx Business Operational Support 11.03.201 6 1.0 Version 2 Version 3 Version 4 Version 5

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Page 1: Line Manager - General Electric · Web viewSAP Supplier Portal Navigation 3 Logging on 3 Logging off 4 Screen layout 5 Overview 5 Other Information 7 Message Bar 8 Wildcards 9 Trouble

NCR process – Supplier Web Portal NavigationTraining Documentation

11.03.2016Version 1.0

Name Title Date of Issue

Version

Version 1 Katarina Cvikova PMx Business Operational

Support 11.03.2016 1.0Version 2Version 3Version 4Version 5

Page 2: Line Manager - General Electric · Web viewSAP Supplier Portal Navigation 3 Logging on 3 Logging off 4 Screen layout 5 Overview 5 Other Information 7 Message Bar 8 Wildcards 9 Trouble

Table of Contents

SAP Supplier Portal Navigation......................................................3Logging on..........................................................................................3Logging off.........................................................................................4

Screen layout................................................................................5Overview............................................................................................5Other Information...............................................................................7Message Bar.......................................................................................8Wildcards............................................................................................9

Trouble Shooting Guide...............................................................12Common issues – which can be solved yourself....................................12Useful Contact information................................................................12

SPECIFIC SCENARIOS...................................................................12To be compiled in Phase 2 of training material revision.......................12

COUNTRY SPECIFIC APPENDICES..................................................12Country–Specific Information..............................................................13

Document Version.........................................................................................14

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Page 3: Line Manager - General Electric · Web viewSAP Supplier Portal Navigation 3 Logging on 3 Logging off 4 Screen layout 5 Overview 5 Other Information 7 Message Bar 8 Wildcards 9 Trouble

SAP Supplier Portal Navigation

Logging on

Path to the Supplier Portal: https://extranet.gepower.com/

Purpose:

Prerequisites: GE Single-Sign On (SSO) User Credentials to the Supplier Portal (if different from the SSO) Internet Explorer

Helpful Hints: N/A

1. Use Internet Explorer to open SAP Web Client

Note: link to Web Portal https://extranet.gepower.com/

2. Please enter/select:

a) User IDb) Passwordc) Language

3. Click on the button to login

Note: If redirected to the SSO page, please enter the valid SSO credentials. The system will then take you to the main page on the portal (as seen below)

Note: Once the logon is successful, the system will show the initial screen with several “tiles” for each action possible.

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Page 4: Line Manager - General Electric · Web viewSAP Supplier Portal Navigation 3 Logging on 3 Logging off 4 Screen layout 5 Overview 5 Other Information 7 Message Bar 8 Wildcards 9 Trouble

Note: User ID information is visible on the right up site of the screen

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Page 5: Line Manager - General Electric · Web viewSAP Supplier Portal Navigation 3 Logging on 3 Logging off 4 Screen layout 5 Overview 5 Other Information 7 Message Bar 8 Wildcards 9 Trouble

Logging off

Path to the Supplier Portal: https://extranet.gepower.com/

Purpose: To log off from Supplier Portal

Prerequisites: None

Helpful Hints: None

1. On the right up side of the screen, use icon to get

icon to log off the system.

2. A confirmation box will appear. Click button to log off.

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Page 6: Line Manager - General Electric · Web viewSAP Supplier Portal Navigation 3 Logging on 3 Logging off 4 Screen layout 5 Overview 5 Other Information 7 Message Bar 8 Wildcards 9 Trouble

Screen layout

Overview

Path to the Supplier Portal: https://extranet.gepower.com/

Purpose: Using the initial SAP screen, users linked to a Supplier can manage/view NCRs that are assigned to that specific Supplier.

Prerequisites: Familiarity with the NCR process with GE

Helpful Hints: Review Training documents from the Supplier Portal for details on how

to process a NCR with GE.

Note: all possible transactions for supplier users are displayed in Home screen.Open the screen

Note: Anytime you finish using transaction, click on the Home button to return to main screen. Or choose the “log out” option if no further actions are required.

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Note: Meaning of transactions:• ‘Create NCR’ – transaction

to issue a new Non-conformance report.

• ‘Modify NCR’ – change an existing NCR (only if the NCR is in a status where the user is authorized to edit the NCR.

• ‘Display NCR’ – view contents of the NCR (no changes are possible).

• ‘List NCR’s’ – Report to List NCR’s related to the User (Supplier). This can be used as a starting point to get a summary of all NCRs and trigger subsequent actions.

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Page 8: Line Manager - General Electric · Web viewSAP Supplier Portal Navigation 3 Logging on 3 Logging off 4 Screen layout 5 Overview 5 Other Information 7 Message Bar 8 Wildcards 9 Trouble

Other Information

Path to the Supplier Portal: https://extranet.gepower.com/

Purpose: This section explains the “Menu bar” on all the NCR Transactions

Prerequisites: None

Helpful Hints: None

Note: Each transaction contains a “Menu bar”.

Note: The Menu bar changes depending on transaction.

Note: Several basic icon descriptions:

No data are saved and transaction is exited

Takes user one screen back Transaction is exited, if not saved,

pop-up reminder will be shown Data is saved, transaction is exited

Transaction is entered Selection screen is executed and

report will be loaded

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Page 9: Line Manager - General Electric · Web viewSAP Supplier Portal Navigation 3 Logging on 3 Logging off 4 Screen layout 5 Overview 5 Other Information 7 Message Bar 8 Wildcards 9 Trouble

Message Bar

Path to the Supplier Portal: https://extranet.gepower.com/

Purpose: This section explains the “Status bar” that appears at the bottom of

the NCR transaction.

Prerequisites: None

Helpful Hints: None

Note: The message bar at the bottom of the screen will display confirmation, warning or error messages.

For Example

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Wildcards

Path to the Supplier Portal: https://extranet.gepower.com/

Purpose: When searching for information on the NCR Transaction, if only part of the search is known a wildcard can be used. A wildcard will return entries matching the pattern used in the selection criteria.The wildcard in SAP/PMx is *.• * = replaces any string of characters. Wildcards can be placed at the beginning, in the middle or at the end of a search.

Prerequisites: None

Helpful Hints: None

Example:1. Run the ‘Display NCR’

transaction.

Note: You can use one of the marked options to run ‘Display NCR’ transaction in the portal.

2. Click the match code icon .

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3. List of NCRs for the Supplier linked to this user is shown.

Note: Use the and icons to “find” values within the current displayed list.

Note: This only searches the list as shown and not all values in the table. Preferred option is to select from all values as shown in step 4

4. Use the icon to search and filter from all values for this selection

5. To search for all NCRs containing the word “Issue” in the NCR Description, enter “*ISSUE*” into the field Description.

6. Click on the button at the bottom of the screen to start the search.

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7. System will filter the NCR list and only show NCR’s where the description contains text “issue”.

8. Select (mark) record and Click on the button to accept the selection criteria.

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Trouble Shooting Guide

Useful Contact information PMx Business Operational Support (email): [email protected]

Specific ScenariosNone

Country Specific appendicesNone

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Country–Specific Information

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Document Version

Version #

Description of change Who Date

1.0 New Document created Katarina Cvikova

11.03.2016

Note: Whole version numbering indicates a significant change i.e version 1.0 to version 2.0 complete sections or process change, Minor change i.e version 1.0 to version 1.1 signifies small updates or the addition of a new appendices for example additional country specific

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