linkedin comprehensive presentation
TRANSCRIPT
Marketing Solutions
Marketing Solutions
Everything you need to achieve your marketing goals.
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Connect the world’s
professionals to make them more productive and
successful.
LinkedIn’s Mission
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Intelligent marketing solutions for your brand.
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What are professionals doing on ?
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The essential daily tool for business
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Professional profile
Optimising profiles for search – the professional profile of
record
Recommendations
Installing InApps
Integrating other social activity (blogs, tweets)
The LinkedIn ProfileWhere professionals manage their identity and reputation.
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Take your profile with you via your mobile device
Carry your profile onto third-party sites via
LinkedIn sign-in
The LinkedIn Profile (Continued…)Where professionals manage their identity and reputation.
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Building business relationships
Building a professional network
Requesting / facilitating introductions
Making contact via InMailTM
Searching for professionals
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Gaining professional insight
Extracting the signal from the stream
Following companies, recommending products & services
Discussing professional topics in GroupsAsking professional questions & seeking answers from their
peers
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Gaining professional insight (Continued...)
Sharing & commenting on insights & news via status
updates
Polling their peers
Sharing content from third party sites back into LinkedIn
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100+ million potential customers today.
5 million more every month.
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Who are LinkedIn users?LinkedIn users are ambitious and career-minded
I want to get to the very top in my career (I=153)
I worry about work during my leisure time (I=144)
I look on the work I do as a career rather than just a job
(I=136)
My average working day consists of more than 10 hours
working (I=163)
I like to pursue a life of challenge, novelty and change
(I=143)
I like taking risks (I=131)
There are not enough hours in the day to do alI I want to
(I=113)
Source: TGI Net Europa, 2010 R1
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I look for profitable ways to invest my money (I=173)
I own shares in the company I work for (I=145)
I follow the Stock Exchange prices (I=163)
Who are LinkedIn users?LinkedIn users are financially astute
I’m interested in financial services advertising (I=243)
I have stocks, shares, unit trusts or investment trusts
(I=152)
Source: TGI Net Europa, 2010 R1
I own more than four credit / debit cards (I=220)
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I own two or more mobile handsets (I=200)
I use my mobile for internet / WAP (I=272)
My employer pays my mobile bill (I=222)
The majority of the calls I make are for business (I=280)
The most important factor in choosing a mobile is brand/image (I=167)
I cannot live without mobile communication (I=125)
Source: TGI Net Europa, 2010 R1
I use my mobile devicefor email (I=242)
I pay for my phone via a monthly contract (I=335)
I have an iPhone (I=449)I have a Blackberry (I=302)
Who are LinkedIn users?LinkedIn users are heavy mobile users, especially for business
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People come to me for advice before buying new things
(I=130)
I buy new products before most of my friends (I=138)
I love to buy new gadgets and appliances (I=173)
There are three or more computers in my home (I=184)
It is important that my household is equipped with the latest technology (I=148)
I cannot live without mobile communication (I=125)
I own two or more mobile handsets (I=200)
I try to keep up with developments in technology
(I=131)
Source: TGI Net Europa, 2010 R1
Who are LinkedIn users?LinkedIn users are early adopters and promoters of technology
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It’s essential that a car looks good (I=136)
My car should catch people’s attention (I=356)
I use my car to do my job (I=132)
I like driving (I=234)You can judge a person by the car
they drive (I=136)
My car should be equipped with all possible safety features (I=159)
I like innovative cars (I=188)
I like to drive fast (I=334)Brand image was the most
important factor when buying my most recent car (I=205)
I intend to buy a car in the next 12 months (I=261)
The next car I buy will be new (I=172)
Source: TGI Net Europa, 2010 R1
Who are LinkedIn users?LinkedIn users like to drive fast in cars that look good
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Global Footprint
US49.6M
Europe24.7M
Africa3.48M
India5.7M
Australia2.54M
Pacific Rim14.8M
Canada6.5M
Central & South America
12.4M
Middle East 2.8M
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Africa 3 482 000 Million users
South Africa 1 160 000 Million users
Male 56.28%Female 43.72%
LinkedIn Local Reach:
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Directors & VP’s & CEO’s 91 978
Business Owners 115 741
Managers 138 536
IT Professionals 65 672
Finance Professionals 105 258
Business Influencers 228 364
Who are they?
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LINKEDIN FOR DUMMIESThe Fundamentals
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Where to focus?
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Where to focus?A 100% complete LinkedIn profile gives other professionals a complete picture of you and your core competencies
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How to connect?
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Why Connect?You can also see how many potential connections you have on LinkedIn based on your current connections and network
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Who is trying to find you?
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What else is there to use?
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The power of LinkedIn is recommendations
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Follow companies
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How about research on a company?
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Or an industry?
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Intelligent marketing solutions for your brand.
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Media Opportunities
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Audience TargetingAccurate, credible, detailed
Industry
Location
Seniority
Education
Profession
Company size
Groups
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Display AdvertisingEasy to place. Hard to miss.
Standard IAB units: 300x250 MPU 728x90 leaderboard Text link 160x600 skyscraper
Prominent Placement Clean, clutter-free environment Combine with LinkedIn’s
powerful targeting capabilities
GEFCO Display Campaign•Global logistics company
•Ran 300x250 brand display
•Targeting BDMs* in Autos, Retail, Healthcare & High Tech in companies over 1,000
•Average CTR of 0.34%, with top performing creative at 1.04%. Delivering average of 384 clicks a day
*BDMs = Business Decision Makers, defined as Manager and above
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Display AdvertisingHomepage takeover. Maximum impact.
Exclusivity increases impact
100% ownership
Powerful creative opportunity
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Run of Professional
“InCrowds”Small & Medium Business
Professionals
Business Decision Makers
Financial Service
Professionals
Sales Professional
s
Marketing Professional
s
Startup Professiona
ls
Corporate
Executives
IT Professiona
ls
Professionals working in companies
with between 50 and 500 employees
Manager & Above at Any Size Company
Finance Professionals, or those who work in the Financial Services Industry
Professionals whose job Function is
Sales or Business
Development
Marketing Professionals,or those who work in the Marketing & Advertising
Industry
Professionals working at companies with 1-50
employees
Directors & Above
At Companie
s With More Than
500 employees
Professionals whose job
function is IT or
Engineering
Custom Audience Segments
Job function Industry Company Size Seniority
Gender # of Connections Geo Age
Company Group
Audience-Based Targeting
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PollsEngage professionals and gain valuable insights.
Engage your audience and drive conversation on topics relevant to your brand
Responses are published and charted real-time on an interactive results page
Respondents can further engage by posting comments or sharing
Dynamically served banners on results page aligns messaging with member responses
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Question: 75 characters max (including spaces) Answers: 30 characters max (including spaces) Answers: Up to five choices Logo for the poll question: 100x50 or 60x30
(.gif, .jpeg, .png, 40K) Results banner: 728x90 and 300x250 (Rich
media, flash, .gif, .jpeg, .png, 40K)
Please consider following these best practices: Construct questions so that the poll results will be relevant and
interesting to the professionals answering your questions Try to be as brief as possible in your question and answers. Shorter
questions usually get higher response rates Avoid yes/no questions (e.g. do you use this product?). These polls
perform below average and results are less interesting Include responses that cover the full spectrum of answers by
including an option such as “none of these” or “other” Ensure all answers choices are clearly different (mutually exclusive)
LinkedIn PollsSpecifications
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Multiple streams of dynamic content in a single ad unit.
Content Ads
Share news, video, tweets, blogs, case studies and more
Easy execution via RSS feeds
Use content to build brand loyalty
Distributed via 300x250 and 160x600 units
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Partner MessagesYour message, hand-delivered to your specific prospects.
Hand delivered message to member’s LinkedIn inbox
High visibility within inbox
Maximum of one message per member each 60 days
Only relevant messages allowed
Precise targeting options
Innate credibility as a partner
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Intelligent marketing solutions for your brand.
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600,000professionally orientated groups
1,500+created every day
3,000,000+members join groups each month
Groups
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Gain insights & feedback by listening to peer to peer discussions
Provide a platform for brand advocates to voice feedback and opinions
Customise the experience with additional units to feed in relevant content, eg: blogs, tweets, news, video, polls etc
GroupsCreate a community for though-leadership around your chosen topic
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Group AdsDrive group membership.
Dynamic, viewer-aware ad unit
Displays latest content from the Group’s discussions plus the member count
Identifies connections within the viewer’s own network who’ve joined the group
Acts as a viral call to action, based on implied peer recommendation
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2,000,000company profiles
162,000products & services listed
30,000recommendations generated
49,000,000company follows
Company Pages
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Present your portfolio of products & services
Drive product & services recommendations from LinkedIn users
Benefit from earned media as recommendations spread virally across users’ networks
Create different versions of pages based on audience demographics
Access to analytics on who is viewing & interacting with your pages
Company PagesYour company’s home on LinkedIn
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A recommendation engine with professional context
Highlight your company’s products and services
Drive member recommendations
Generate awareness through ongoing viral updates
Company PagesIntroducing products and services on LinkedIn
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Recommendations from the viewer’s network exposed
Most “recommended” products from viewer’s network appear first
Enriched media targetable to multiple audience sets
Company PagesA platform built with professional relevancy in mind
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Company PagesRecommendations trigger viral professional awareness
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Recommendation Ads leverage the LinkedIn social graph
Content dynamically served based on recommendations from the viewers network
Members can share or recommend through the ad unit
Audience targeting available
Company PagesDrive recommendations with viewer-aware advertising
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Scenario 1 Scenario 2 Scenario 3
Recommendation AdsDrive engagement and recommendations for products and services
Product or service has less than 3 people who have
recommended it
Over 3 people recommend the product or service, but
no one in viewer’s network
At least one person in your network has recommended
the product or service
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Recommendation AdsStart recommendations on your Company Page today…
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AnswersReach users whilst they connect & seek insights
Contextually relevant placements
Exclusive ownership of category
700 questions posted per day
3,000 answers submitted per day
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Answers
Maximum share of voice
Thought leadership
Active audience
Reach users whilst they connect & seek insights
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GroupsSocial Ads
AnswersPolls
Products & ServicesRecommendations
Social Ads
DisplayTake Overs
InMailCustom Programs
InMailDirect Ads
White PapersAPIs
Advertising
Community
Reputation
Direct Response
Awareness
Consideration
Preference
Purchase
How drives the purchase funnel
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Case Studies
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Mercedes’ MissionDemonstrate the redesign and ‘2000 changes’ of the Mercedes’ C-Class executive car. Show that this new model embodies an ‘improved’ lifestyle
Mercedes’ GoalDrive fresh test-drives & brochure requests and improve the perception of the car as a quality, modern vehicle in the process improving their 25% market share in the premium saloon market
Case Study 1: Mercedes C-ClassA recommendation engine with professional context
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How can LinkedIn solve this challenge?Improve your profile with Mercedes’
Associate Mercedes with an activity intrinsic to managing and improving your professional profile
Provide multiple touch points for a number of messages from Mercedes to the right people, at the right time
Develop Mercedes’ presence on LinkedIn creating a brand “home from home”
Execute a media first on LinkedIn
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Target Co-branded messages to a BDM audience on LinkedIn – focusing on users when on their profile page
Prompt these users to improve their profile – in exchange for entry to a special prize draw. Highlights Mercedes improvements whilst also encouraging click to company page and ultimately for user to follow the Mercedes brand.
Chance to win Mercedes World day should prove enticing for user to follow Mercedes.
Step 1: Improve your profile with Mercedes’LinkedIn co-branded Content Ad
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Create an interactive ‘content ad’ for Mercedes to showcase the new C-Class to the relevant target audience
• Encouragement to follow Mercedes• Sign up for brochure/test drive• Microsite (EVO & Wired) links
Step 2: Mercedes classic display advertisingShowcase the Mercedes C-Class
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To compliment the awareness of Mercedes C-Class improvement create a deep integration of the Mercedes Brand on LinkedIn
Evolve and develop Mercedes-Benz’s company page
Create Products & Services Page – showcase new products & Mercedes Experiences
Generate additional traffic to these pages via Recommendation Ads campaign
Step 3: Brand advocacy and integration on LinkedInCreate a following and recommendation network for Mercedes
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Mercedes to showcase their product range showcasing the improved C-Class. (we advise to have other product lines A,E, CLS on display to give it a more in depth appeal)
Encourage viral brochure downloads, test-drive requests
Member follows company for news on product & company activity
Recommendations from professionals provides trusted endorsements of products, and drives viral engagement with the brand
Can also tie in the improve your profile half of display campaign with polls and profile tips and carousel
• 69% of audience trust information recommended from fellow connection*• 90% of respondents trusted ‘completely’ or ‘somewhat’ recommendations from people they know **
*LinkedIn automotive research** Nielsen research 2010
Step 4: Supporting Activity on the Company PageBack-up activity to embed Mercedes in LinkedIn’s ecosystem
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Measure the viral impact of your Recommendations
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1. LinkedIn member will be served co-branded LinkedIn and Mercedes ads – Encouraging profile improvement. This will highlight the 2000 improvements on the C-Class while advising the member to update their profile. This will also have option of ‘following’ Mercedes company through CT on ad unit.
2. To compliment this element of campaign we will also showcase the C-Class in more detail via a more ‘Content’ based ad for harbouring more detailed knowledge of the improved C-Class. Main tab will be C-Class image (Weapon 7), recommending following on LinkedIn, a chance to download brochure and on third tab a video of the C-Class (Weapon 7). This can be CT to Mercedes C-Class brand.
3. The company page will be used to create a brand platform on LinkedIn concentrating on the C-Class to begin but down the line create a product showroom for the Mercedes fleet. We will drive followers and professional recommendations for the C-Class brand. Follows and recommendations will be displayed to the members connections on their news feed. This will be paid media to earn free media for Mercedes. These social media ads will act as classic display ads while having the benefit of creating a call to action for user to engage.
Ultimately create an immersive in-depth approach to targeting a senior male audience highlighting why the Mercedes C-Class should be their car of choice
The User Journey - Explained
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Links to Mercedes website
1. Improve your profile with Mercedes. 1 small change for you 2000 for Mercedes...
2. Content led MPU
3. Mercedes Brand Page – Create a hub for followers and recommenders
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•Autumn 2010 Siemens Briefing:
1. Positioning of Siemens as leading company in the field of „Smart Grid“
2. Target group: business decision makers & multiplicators
( decision maker meets social media)
3. Social media as main campaign element
4. High quality of response
Campaign Objective
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Strategy: Customized concept linked to Expo 2010
Media: • Group sponsoring (Textlink, MPU, • Superbanner)• Group branding (title, logo) • Social Engagement Ads• Viral marketing - iq digital portfolio
Group mentoring by spektrum.de – provision of technical Know-How
Campaign ExecutionAdvanced Group named “Stadt der Zunkunft” (city of future)
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After the first 3 months: 1,080 members
October 2010: First group
extension inclusive title switch to “Erde 3.0” (Earth 3.0)
Customer /agency feedback
January 2011: Second group extension
Currently: about 1,900 members biggest German group
Results
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Thank you!