liputan #kopdarrpx: customer experience in ecommerce oleh danny baskara
DESCRIPTION
Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny BaskaraTRANSCRIPT
Customer Experience
Danny BaskaraFounder and CEO
80% Pengguna Internet Indonesia Masih Ragu Belanja Online
Menambah Trust Customer
•Sertakan Alamat•Logo Visa Master•Press Release Media•Social Media •Live Chat
Customer Experience
• Jika Customer membeli dengan Shopping Cart via website selanjutnya mereka akan membeli kembali melalui shopping cart
• Usahakan untuk mengurangi Pembelian Via Ofline Channel seperti Chat App ( BBM,Line,Telp) dll
• Pembelian via Shopping Cart akan mudah Scale dan di monitoring
Easy to Order
1. 1 -2 -3 Steps2.Customer Services (LIVE CHAT)3.Panduan Cara Belanja
YOUR COMPANY
PT. EVOUCHER INDONESIA
PT. EVOUCHER INDONESIA