liputan #kopdarrpx: customer experience in ecommerce oleh danny baskara

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Customer Experience Danny Baskara Founder and CEO

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Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara

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Page 1: Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara

Customer Experience

Danny BaskaraFounder and CEO

Page 2: Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara

80% Pengguna Internet Indonesia Masih Ragu Belanja Online

Page 3: Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara

Menambah Trust Customer

•Sertakan Alamat•Logo Visa Master•Press Release Media•Social Media •Live Chat

Page 4: Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara

Customer Experience

• Jika Customer membeli dengan Shopping Cart via website selanjutnya mereka akan membeli kembali melalui shopping cart

• Usahakan untuk mengurangi Pembelian Via Ofline Channel seperti Chat App ( BBM,Line,Telp) dll

• Pembelian via Shopping Cart akan mudah Scale dan di monitoring

Page 5: Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara

Easy to Order

1. 1 -2 -3 Steps2.Customer Services (LIVE CHAT)3.Panduan Cara Belanja

Page 6: Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara

YOUR COMPANY

PT. EVOUCHER INDONESIA

PT. EVOUCHER INDONESIA