literacy - itea.org · the metre convention & structure • 1875; signed by representatives of...
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Literacy September 2012
Dana Leaman and Jim “Smitty” Smith
NCSL International
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Learning Objectives You will be able to:
•RECOGNIZE potential performance increases and cost benefits of structured measurement process evaluation and Standard compliance
•UNDERSTAND the relationship and variety of Regional, National, and Partnered measurement establishments and signatories;
•UNDERSTAND how to maximize the relationship between Assessors and Test Management
•RECOGNIZE the differences between key industry groups such as NCSLI & national metrology institutes (NMIs), accreditation bodies, and other various calibration suppliers;
•VISUALIZE traceability via the NCSLI Poster;
•FAMILIARIZE yourself with key terms, their accepted & referenced definitions and some of the misconceptions. (compliance, compliant calibration, accredited lab vs. accredited calibrations, etc.)
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Tester Engineering Management:
Various Roles
• Key Competitive Advantage
• Customer Assurance
– Safety
– Performance
– Cost Effectiveness, impact to Customer profit
• Product Assurance
– Liability
• Product Cost Multiplier
• Reduction or elimination of profit
• Company Success Assurance
– If we under-perform, we jeopardize the success of our
Companies
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Testers and Process Assurance
• Internal Procedures & Processes
• Contractual Requirements
– SOW (Statements of Work)
– Documentary Standards (ASTM, ASME, ISO etc.)
– Compliance requirements
– Accreditation requirements
• National & International Standards, e.g.
– AS9100 (Aerospace Quality)
– ISO 17025 (International, Test & Calibration labs)
• Input: Investment Costs, Process revision, awareness
• Output: Efficiency, Customer Loyalty and positive ROI
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Drowning in Alphabet Soup?
Acronym List
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Let’s Start With Basics…….
• BIPM – International Bureau of Weights and
Measures
• NMI – National Metrology Institute (Category)
• NIST – National Institute of Standards and
Technology (USA)
• ILAC – International Laboratory Accreditation
Cooperation (Cooperative of Recognition)
• NCSLI - National Conference of Standards
Laboratories international (professional organization)
• VIM – International Vocabulary of Metrology
(reference material)
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Examples of Resources
• VIM
• SI Brochure
• NIST SP 330
• NIST SP 811
• NIST “How to Measure” Pubs
• Beginners Guide to Uncertainty in Measurement
• Guide to Management Review
• Guide to Internal Auditing
• And many others…see the reference file on your CD
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Global Measurement Infrastructure
Realization of the “SI” to each Country or Economy
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Copyright Robert Rathe
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The key link in Commerce, Industry, Manufacturing and Test: XYZ must = XYZ
Copyright Robert Rathe
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The Metre Convention & Structure
• 1875; Signed by representatives of 17 nations
• Established a permanent organizational structure for
member governments to act in common accord on all
matters relating to units of measurement
– Intergovernmental organization
– Under authority of the CGPM and the supervision of
the CIPM
• World Matters – increasing accuracy, range and
diversity as well as needs associated with the
demonstration of equivalence between national
measurement standards
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Essential Elements of Traceability
• Unbroken chain of comparisons
• Measurement uncertainty element and capture
• The Documentation Trail
• Competence to perform
• Realization of SI Units to specific parameter
• Periodic recalibration (Certification and Risk reduction
through closed end analysis)
– Unlike a qualification test a calibration is like a “set of
bookends” by closing the loop reduces data error risks
(FYI; rarely applied 100% due to usage variables)
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The NMI Sandbox
Regional Metrology Organizations
APMP
SIM
SIM Inter-American Metrology System
EURAMET European Association of National Metrology Institutes
APMP Asia Pacific Metrology Program
COOMET Euro-Asian Cooperation of National Metrological
Institutions
AFRIMETS Intra-Africa Metrology System
AFRIMETS
EURAMET
COOMET
RMOs:
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The Accreditation Sandbox
Regional Cooperation Bodies
ILAC International Laboratory Accreditation Cooperation
EA European Accreditation Cooperation
APLAC Asia Pacific Laboratory Accreditation Cooperation
IAAC InterAmerican Accreditation Cooperation
SADCA Southern African Development Community Accreditation
ILAC
EA
APLAC
IAAC
SADCA
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Accreditation Bodies
(US Signatory ABs)
Testing and Calibration
• A2LA
• NVLAP
• IAS
• ACLASS
• LAB
• PJLA
Testing Only
• ASCLAD/LAB
• AIHA
• FQS
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Who gets accredited?
• Testing Laboratories • Manufacturers
• Gaming
• Voter Systems
• Food Safety
• Materials Test
• Fastners Mfgs.
• Information Technology
• Environmental & Systems Labs
• ….others
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• Calibration Laboratories
• Dimensional
• Electrical
• Mechanical
• Thermodynamics
• Optical
• Large Article Optics
• Field Services
• Utilities and Nuclear Power
Support
• ….others
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Laboratory Scope of Accreditation
• Document detailing the technical measurement
capability of the accredited laboratory
• Normally published on the accrediting body’s website
• Revision/Renewal - Accreditation process/period
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Assessment ROI
• Assessor (External) is a SME and a consultant
– No Findings are a “red-flag”, what did you pay for?
– Manager focus on zero findings is reverse of
maximizing your investment and potential savings
• Outside eyes and a “process improver”; unbiased,
emotionally unattached to process
• Self assessment, breaking the trail to prepare for
increased success
– Using your Metrology provider as internal consultants
– Technical Oversight
– Quality Oversight
– Efficiency Review
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What Questions do you
have??
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Additional Information
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ISO/IEC 17025
• General requirements standard
• Used for assessment of both testing and calibration
laboratories
• Section 4 – Management Requirements
• Section 5 – Technical Requirements
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Common Areas of Concern in 17025
• Section 4
– Document Control (4.3)
– Contract Review (4.4)
– Corrective Action (4.11)
– Preventive Action (4.12)
– Internal Audit (4.14) vs. Management Review (4.15)
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Common Areas of Concern in 17025
• Section 5
– Procedures (5.4)
– Traceability (5.6)
– Calibration reports (5.10)
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What is an accredited calibration?
• 17025 Compliant certificate
• 17025 Accredited certificate
• Z540.3 Compliant certificate
• Endorsed 17025 accredited certificate
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