liverpool city region tourism awards 2014

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LIVERPOOL CITY REGION TOURISM AWARDS 2014in association with Liverpool ONE

Sponsors…

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Event Organiser

LIVERPOOL CITY REGION TOURISM AWARDS 2014@LCRTourismAwards

Welcome

On behalf of the Visitor Economy Board I would like to extend a warm welcome to you all to the 2014 Liverpool City Region Tourism Awards. I am delighted that we have re-established this important celebratory event to recognize and reward the very best of what our marvellous region has to offer visitors. The nominations we received for this year’s awards suitably reflect our visitor economy: they were vibrant, oozed passion, demonstrated real commitment and shone for their individuality and creativity in delivering a quality experience for all. The award finalists provide a showreel of the best from across this thriving region and are a shining example of the amazing results that hard work, dedication to quality, and passionate teams can create. I would like to thank all of our sponsors and also all of you for supporting the event and making it happen! A big thank you also to Cath O’Grady and her team at Eventful for bringing the event to fruition. This is another big year for our visitor economy and the quality and diversity of talent evidenced tonight underlines that this is a City Region with great ambition. Let’s enjoy this night of celebration together and look forward to the future successes we can create and share.

Sara Wilde-McKeown

Chair, Liverpool City Region Visitor

Economy Board

EARLY BIRDS8PM. NOT JUST FOR

With over 160 stores, bars and restaurants, Liverpool ONE is a fabulous shopping destination in the heart of Liverpool city centre. You’ll find top brands such as Beauty Bazaar Harvey Nichols, Debenhams and John Lewis, plus all your favourite high street, family and designer stores.


A Message fromLiverpool ONE

The Liverpool City Region Tourism Awards are very important in recognising the best the city region has to offer and Liverpool ONE is proud to be the headline sponsor of this evening’s event. The Visitor Economy is worth £3.4bn to Liverpool City Region and with the sector supporting over 46,000 jobs, celebrating success has never been so important.

This year will arguably be the biggest year for the city since 2008. The quality visitor offer across Liverpool City Region has helped attract headline events including being the host city for the International Festival for Business. We’ll witness the return of the Giants where Liverpool will be the focus for one of the UK’s landmark commemorative events marking the start of the First World War.

Having successfully introduced over twenty new brands to the city in the last twelve months alone, including T.G.I. Friday’s, a Samsung Experience Store and Hotel Chocolat, this year continues to be an exciting time for Liverpool ONE. We’ll be introducing even more new brands to our line-up over the coming months and putting on a whole host of events, helping to keep the city’s leisure and retail offer fresh and appealing to visitors.

I’d like to wish everybody who is nominated the best of the luck this evening.

Chris Bliss

Estate DirectorLiverpool ONE


Your Host for the Evening…Simon Calder

We are delighted to welcome Simon Calder to host the Liverpool City Region Tourism Awards 2014.

Simon Calder is Britain’s leading travel commentator but it wasn’t always like this. He began his career at Gatwick airport, where he cleaned out planes for Sir Freddie Laker and, later, frisked passengers (for a job, that is; not a hobby). He then started to write travel guidebooks and travel articles. Today Simon is Senior Travel Editor of The Independent and is known as “the man who pays his way”, which means that he pays for all his own travel. Simon also writes for the Evening Standard, the i newspaper, BA’s inflight magazine, High Life and a host of other publications. Once a month, he presents the Travel Guru section of The Travel Show (BBC Worldwide and BBC2) where he answers viewers travel questions and queries. He was recently a contestant on Celebrity Master-mind and his specialist subject was Concorde. Much to his amazement, he won. Simon is also a regular guest on national TV, often seen on BBC Breakfast News, Daybreak, ITV News and Sky News. He is often interviewed on BBC radio, particularly for BBC Radio 4 and BBC Radio Five Live!

@SimonCalder


The Judges

Judging such a range of finalists was incredibly tough and we wouldlike to thank all of our brilliant judges for providing their expertise.

Chris Melia

Amion Consulting Ltd

Hamish Anderson

Tate

Andrew Parkinson

Liverpool Football Club

Ashley Shacklady

Marketing Cheshire

Enda Rylands

Ramada Plaza Southport

Helena Egan

Trip Advisor

Jayne Worthington

City of Liverpool College

Angie Sammons

Liverpool Confidential

Barry Noble

Visit England

Carol Midgley

The Times


Michele Boustead

Visit Manchester

Paula Basnett

Wirral Chamber

Jenny Stewart

Liverpool & Sefton Chambers of Commerce

Katy Moussaada

Motivation Through Training

Paul Beesley

Blue Badge Guides

Mike Dewey

Hard Days Night Hotel

Paul Colston

Mash Media

Paul Hickey

Tourism Growth

John Armstrong

MerseyAle

Lesley Martin-Wright

Knowsley Chamber of Commerce

Mark Loynton

Taste Northwest Limited

The Judges


Robin Tudor

Liverpool John Lennon Airport

Sara Wilde-McKeown

Paver Smith PR

Peter Avis

Babylon Restaurant

Sara Carthy

Liverpool ONE

Susan Lee

Liverpool ECHO

Tim Banfield

ACC Liverpool

Tim Dixon

Marketing Lancashire

Paula Cain

Halton Chamber of Commerce and Enterprise

Rachel Wellens

St. Helens Chamber

Raymond Veal

Tourism for All

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Liverpool welcomes back the giants in a World War One commemorative event co-comissioned by 14-18 NOW.

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Liverpool welcomes back the giants in a World War One commemorative event co-comissioned by 14-18 NOW.


THE AWARDS

Dave Brown – Merseyside Maritime MuseumDave has been an educational demonstrator at the Merseyside Maritime Museum for 28 years. Dave has an amazing energy and passion for the city and River Mersey which links back to his early years working on tugs and barges.

Lillian Moore – Liverpool Empire TheatreLillian has worked at the Liverpool Empire Theatre for over 30 years and is the oldest member of staff at 82 years old. She started as an usherette and progressed to being a supervisor, a role which she performs with pride.

Philip Davies – Jury’s Inn Liverpool Phillip joined the food and beverage department at Jury’s Inn in April 2013 and has proven to be a dedicated member of the team. He a positive attitude and has dedicated his career to customer service in the hospitality industry.

Simon Breedon – Sudley House (National Museums Liverpool)Simon has worked as Visitor Host at Sudley House for nearly 7 years. He has a wealth of knowledge and understanding of the collections, as well as the history, of Sudley House which he passed on to visitors through a range of talks and tours.

Outstanding Customer ServiceSponsored by City Central BID

Sponsored by

Wishing every fantastic fi nalist the very best of luck#passion#hardwork#success

Proud to work with so many of the region’s best


THE AWARDS

Tourism Marketing ProjectSponsored by Paver Smith PR

Chagall: Modern Master (Tate Liverpool)Chagall: Modern Master was Tate Liverpool’s special exhibition for 2013. The exhibition was the first major Chagall exhibition in the UK for 15 years and attracted just over 65,000 visitors 71% of whom cited it as their main reason for visiting Liverpool.

Liverpool ONE: Where Style Comes to LifeLiverpool ONE is Europe’s largest city centre regeneration scheme covering 42 acres. The Where Style Comes to Life campaign saw Liverpool ONE advertise on TV during the summer months, having previously used this media channel for Christmas advertising only.

ShiverpoolShiverpool is Liverpool’s most famous theatrical ghost tour. In 2013 Shiverpool launched their Hidden Histories free tours targeting families and helping them to reach a wider audience.

Sponsored by


THE AWARDS

BridgeStreet ApartmentsBridgeStreet has 77 serviced apartments located in the heart of Liverpool ONE. BridgeStreet offer one, two and three bedroom fully furnished apartments on a daily, weekly or monthly basis.

Hollywood Barges Liverpool Consisting of three barges housed in the Albert Dock, Hollywood Barges offers a unique and unusual staying experience. The barge themes are Yellow Submarine, The Joker Boat and, more recently, the Titanic.

Staybridge SuitesStaybridge Suites is located at Kings Waterfront in a superb location opposite ACC Liverpool. They offer 2 suite types, Studio and One-Bedroom. The 132 suites are available for both short stay and long term guests.

Serviced Apartment of the YearSponsored by Eventful

Sponsored by

THE LIVERPOOL CITY REGION TOURISM AWARDS 2014...

ACC LIVERPOOL IS DELIGHTED TO SUPPORT

GOOD LUCK TO ALL THE FINALISTS

ALL YOU’LL EVER NEEDwww.accliverpool.com


THE AWARDS

Tourism Event and ExperienceSponsored by ACC Liverpool

Battle of the Atlantic 70th Commemoration Culture Liverpool, The Royal Navy & The Merchant NavyFrom 23-37 May 2013 Liverpool’s UNESCO World Heritage Site waterfront was the main stage for the national commemorations for the 70th Anniversary of the battle of the Atlantic. Attracting an estimated 300,000 visitors, the event was organised by Culture Liverpool, The Royal Navy and The Merchant Navy.

Chagall: Modern Master (Tate Liverpool)Chagall: Modern Master was Tate Liverpool’s special exhibition for 2013. The exhibition was the first major Chagall exhibition in the UK for 15 years and attracted just over 65,000 visitors 71% of whom cited it as their main reason for visiting Liverpool.

Liverpool Philharmonic 2013 ProgrammeLiverpool Philharmonic is one of the UK’s most forward-looking music organisations and their programme of classical music includes the Royal Liverpool Philharmonic Orchestra, the Royal Liverpool Philharmonic Choir, Chamber Music Series and their contemporary group Ensemble 10/10.

ShiverpoolShiverpool is Liverpool’s most famous theatrical ghost tour. Shiverpool present their historical findings in a series of stunning theatrical performances as their audience are guided through the city centre streets by the “Shiverghouls”.

Sponsored by

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THE AWARDS

Hub Alehouse & KitchenHoused in the stunning grade-II-listed Casartelli building, The Hub Alehouse & Kitchen is part of the Bistro Qui? Group. They offer a great selection of wines, world beers on draught and by the bottle and a range of cask ales supplied by micro-breweries across the North West.

MALBARBased in the Malmaison Hotel in Princes Dock the MALBAR is not your average hotel bar. Offering a range of wines, beers, champagne and cocktails the MALBAR is setting a new standard for hotel bars.

The WroThe Wro is a small independent business in West Kirby comprising the Bar, the Lounge and the Loft. The Wro has developed a great reputation for its casual dining menu, fine selection of wines and premium lagers.

Bar of the YearSponsored by Marketing Liverpool

YOU’RE INVITED

REGISTER NOW FOR FREEMEMBERSHIP OF THEIFB BUSINESS CLUBIFB2014.COM

THE LARGEST GLOBALGATHERING OF BUSINESSEVENTS DURING 2014

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Sponsored by


THE AWARDS

Taste LiverpoolSponsored by Viva Brazil

Caffe Cream Caffe Cream is the ‘home of homemade ice cream’ located in New Brighton, Wirral. Situated in the Marine Point development Caffe Cream opened in 2012 offering handcrafted coffee and homemade ice cream from their onsite ice cream laboratory.

DelifonsecaDelifonseca comprises of two restaurants, Fonsecas and Delifonseca Dockside. Their menus change daily, boasting the freshest produce from around the North West. The restaurants also offer an onsite deli and specialist food evenings.

LunyaLunya is the UK’s first Catalonian fusion deli and restaurant. They source the finest artisan Catalan and Spanish ingredients and the highest quality local fresh ingredients to create the most authentic Catalan deli and restaurant.

Malmaison BrasserieBased in the Malmaison Hotel in Princes Dock the Malmaison Brasserie serves down-to-earth ultra tasty cuisine using the finest local produce. They also stock an excellent selection of wine served by passionate sommeliers who know just what goes with your meal.

The London Carriage WorksLondon Carriage Works is housed within Hope Street Hotel is a renovated Venetian style warehouse based in the heart of the Liverpool’s Georgian Quarter. They serve modern international food with an emphasis on sourcing and using local, fresh and seasonal produce.

Sponsored by

Wild Thang advert


THE AWARDS

Small Visitor AttractionSponsored by Wild Thang

Childhood Homes of Paul McCartney and John Lennon (National Trust)The National Trust escorted tour of the childhood homes of Paul McCartney and John Lennon, Mendips and 20 Forthlin Road, offers visitors the only opportunity see the places The Beatles met, composed and rehearsed many of their early songs.

Darkstar Ultimate Laser Arena Located in St Helens, the award winning Darkstar is the largest and most exciting laser tag arena in the UK featuring a multi level ‘Hex’ and the World’s most sophisticated laser tag technology.

Open Eye Gallery Founded in 1977, Open Eye is an independent not-for-profit photography gallery which exhibits and promotes photographic and media art. The gallery re-launched in November 2011 with a new purpose built home in Mann Island on the Liverpool Waterfront.

Port Sunlight Museum Located in Wirral, Port Sunlight Museum is in the unique and beautiful garden village created solely for the workers of the Sunlight Soap factory. The museum tells the story of the village’s creator ‘Soap King’ William Hesketh Lever and his vision.

Sponsored by

Davy Liver headquarters are based in Liverpool City Centre and include a full 24/7/365 operations room which can be compared to a call centre, although our technology for despatching taxis is one of the most advanced in the industry. Our team at headquarters are dedicated and knowledgeable in all things Liverpool.

We will get you where you need to be, on time at a fair price.

What vehicles do we use?At Davy Liver we have a full mix of vehicles to make sure we can always accommodate your needs, be it nipping in to town, an airport run with the family and holiday luggage or a group of friends off to the races.

We’ll pick the right vehicle for you, but if you have a preference you can also choose your vehicle when you place your booking.

• Private Hire Cars (4 seats)• Hackney Cabs (5 seats)• MPV (6-8 seats)• Chauffeur & Executive Car services available upon request

All of our vehicles are fitted with the latest GPS technology which means not only are they controlled and despatched quickly and efficiently at headquarters, you can even track your own taxi if you booked it using the handy Davy Liver app.

0151 708 7080 • www.davylivertaxis.co.uk21 Stafford Street, Liverpool L3 8LX

/davylivertaxis

@davylivertaxis


THE AWARDS

Beatles StoryThe Beatles Story is based in Liverpool’s Grade I listed Albert Dock. The unique attraction takes you on a journey through the life and times of The Beatles. The Beatles Story has tripled in size since 2008 and now has a second site at the Pier Head.

Knowsley SafariKnowsley Safari features a 5 mile Safari Drive through 450 acres of historic parkland with over 700 wild animals to view. As well as the wildlife, the site also features amusement rides and play areas.

Liverpool Anglican CathedralLiverpool Anglican Cathedral is the largest cathedral in the UK and the 5th largest in the world. Located at one end of Hope Street the cathedral is not only a world-class visitor attraction but also has a full programmed of events and conferences.

Liverpool Central Library & Archive Liverpool Central Library reopened in 2013 after a major redevelopment. The library is one of the largest in the UK and houses many rare and important examples of print and Illustrations.

Liverpool Football ClubLiverpool Football Club is one of the city’s two major football teams. Their home ground, Anfield stadium offers an award winning tour giving exclusive behind the scenes access for visitors as well as a museum and shop.

Museum of LiverpoolThe Museum of Liverpool is the world’s first national museum devoted to the history of a regional city and the largest national museum built in Britain for more than a century. The museum houses permanent exhibits of Liverpool history as well as special exhibitions.

Large Visitor AttractionSponsored by Davy Liver Cars

Sponsored by

Tonight is a great opportunity to recognise and reward our hard working teams and the Liverpool Hoteliers Association is proud to be part of it.

Sponsoring Excellence in Business Tourism is a very important award, as Liverpool is excelling as a Destination for business and particularly for the leisure sector - recently voted the Third Most Recommended City in the World to Visit by The Rough Guide.

The hospitality sector in Liverpool needs sustained demand across the business week, and effective Business Tourism can help deliver this.

Congratulations to all the of finalists of Business Tourism, and wish them a great night from all members of the LHA!

James, LHA Chairman@LpoolHoteliers

Special Thanks toOur Venue Host

St.George’s HallAvailable to hire for your event – contact us on 0151 225 6966


THE AWARDS

Excellence in Business TourismSponsored by Liverpool Hoteliers Association

ACC LiverpoolACC Liverpool is home to BT Convention Centre and Echo Arena. Since opening in 2008, ACC has hosted over 690 conference events and welcomed over 462,000 delegates. Facilities on site include a 1,350 seat auditorium and up to 7000m2 of exhibition space.

Hilton LiverpoolHilton Liverpool is part of the international Hilton brand and situated in the heart of Liverpool ONE. The 215 room hotel offers flexible spaces for a variety of business needs including meetings, conferences, award ceremonies and road shows.

National Museums Liverpool Trading Conference and Events TeamNational Museums Liverpool Trading Conference and Events team offer a flexible range of business services across their venues. The wide variety of venues mean NMLT can host events for up to 1000 guests ranging from private dining to conferences.

The Conference Centre at LACELocated next to the beautiful Sefton Park, Conference Centre at LACE is owned by the Archdiocese of Liverpool. Just 10 minutes away from the city centre, the centre offers 16 flexible spaces which can accommodate up to 240 delegates.

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THE AWARDS

International InnDeveloped in a converted Victorian warehouse, The International Inn is a 3 star budget hostel in the heart of Liverpool City Centre. The hostel offers accommodation for over 100 people in multi rooms and also offers private double rooms and apartments on site.

Mere Brook House Mere Brook House is a high class bed and breakfast situated in an imposing Edwardian country house on the edge of the picturesque village of Thornton Hough, Wirral. It is situated in its own grounds extending to almost four acres.

Peel Hey Built in 1885, Peel Hey is a privately owned Victorian Country House which has been beautifully renovated, and now offers luxurious bed & breakfast accommodation. It is located in the picturesque conservation village of Frankby, Wirral.

Guest Accommodation of the YearSponsored by Liverpool City RegionLocal Enterprise Partnership

Sponsored by

At Virgin Trains we are proud of the destinations we serve and we can get you between London and the city centre of Liverpool in 2 hours 14 minutes, while still doing our bit for the environment. So it was a no brainer for us to sponsor the Sustainable Tourism category at the 2014 Liverpool City Tourism Awards. With one train per hour and tickets from £12.50 in Standard or £38.00 in First Class, passengers on our eco-friendly Pendolinos not only actively contribute towards reducing CO2 emissions, they also help us return electricity to the National Grid.

So whether it’s a visit to the Beatles’ Story, a trip down memory lane at the Museum of Liverpool, or cheering their favourite team (Everton or Liverpool, we’re not biased!), visitors can enjoy daydreaming at 125 mph on their way to the great city of Liverpool.


THE AWARDS

Sustainable TourismSponsored by Virgin Trains

Caffe Cream Caffe Cream is the ‘home of homemade ice cream’ located in New Brighton, Wirral. Situated in the Marine Point development Caffe Cream opened in 2012 and have a range of initiatives encouraging sustainability both in business and to their customers.

Ness Botanic GardensNess Botanic Gardens were founded in 1898 on the Wirral Peninsula. The gardens cover 64 acres and house a living collection of 15,000 plants as well as a tea rooms. A Visitor Centre opened in 2006 which incorporates innovative eco-design and sustainability.

Sponsored by

Innovative • Creative • Professional

Conference & Live Events


THE AWARDS

Gemma McGowan – The Isla GladstoneAt 18 Gemma became the youngest licensee in Britain for Dodds Bar and Sandon Premier Function Suites. In 2008 Gemma took over the Isla Gladstone Conservatory, opening it in September 2009. Gemma recently launched Hestia Careers a training initiative for young people across Liverpool.

Ginette Goulston-Lincoln – The Beatles StoryGinette is based partially in London and is a true ambassador for the city. Not only does she do a great job in promoting the Beatles Story she enthuses about the City Region to her wide ranging networks and contacts across the world.

Peter Rosenfield – BusyBus Sightseeing ToursPeter has been operating BusyBus tours for 11 years and is currently the Managing Director. What started as one man showing small group of tourists hidden gems has blossomed into a highly successful business with a fleet of vehicles. Peter also helped develop the Web Ticket Manager booking system which has been adopted by many tourism attractions.

Sharon Simons – MalmaisonSharon lives and breathes Malmaison and Liverpool. Working as Sales Manager she engages on a local, national and international level bringing guests into the city. Sharon uses her marketing expertise to market the hotel using adverts, events, networking and social media.

Tourism AmbassadorSponsored by Saville Audio Visual

Sponsored by

Sefton Park Palm HouseSefton Park Palm House is a beautiful Grade II* listed Victorian glasshouse in the heart of Sefton Park which displays plants from around the world. Open to the public 7 days a week the Palm House offers a varied events programme with something for all the family as well as being available to hire as a unique venue for special occasions.

ShiverpoolShiverpool is Liverpool’s most famous theatrical ghost tour. Shiverpool present their historical findings in a series of stunning theatrical performances as their audience are guided through the city centre streets by the “Shiverghouls”. The tours have become a talking sensation amongst locals and tourists alike.

The Lantern TheatreFounded in 2009 and located in a converted warehouse in Liverpool’s Baltic Triangle district, the Lantern Theatre is a small family run venue. The Lantern offers a variety of performances and activities from touring companies and local artists.

The Richmond Hotel The Richmond Hotel offers an array of luxurious facilities including a spa, the R Bar and Brasserie, a gym and designer beauty salon Capello’s. With full conference and event facilities and flexible room types available The Richmond is dedicated to creating “an experience exclusive only to you.”

People’s Choice for BusinessSponsored by Commercial District BID

Sponsored by


THE AWARDS

your network

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Tourism Awards artwork - Commercial District2.pdf 1 5/15/2014 11:15:53 AM

People’s Choice for IndividualSponsored by Liverpool City Council

We asked the public to vote for that special individual who has made an outstanding contribution to Liverpool’s Tourism & Hospitality industry. The individual who will be presented with this award goes above and beyond the call of duty to ensure visitors to the city have an unforgettable experience.

And the winner is…

Sponsored by

PS6376_LJLA_Half_Page_Times_Advert_128.5x90mm.indd 1 16/05/2014 09:24


THE AWARDS

Hotel of the YearSponsored by Liverpool John Lennon Airport

Formby Hall Golf Resort & SpaFormby Hall Golf Resort and Spa is a 62 room 4 star hotel located in Formby. It is set in 200 acres of parkland at the heart of England’s Golf Coast. Its facilities include a luxury spa and an excellent 18 hole golf course.

Hilton LiverpoolHilton Liverpool is part of the international Hilton brand and situated in the heart of Liverpool ONE. The 215 room hotel offers a range of guest rooms and suites with views across the River Mersey.

Hope Street HotelHope Street Hotel is a renovated Venetian style warehouse based in the heart of the Liverpool’s Georgian Quarter. The hotel has 89 rooms with stunning views over the city and was voted one of the “World’s 50 Coolest Hotels” by Condé Nast Traveller.

MalmaisonPart of the international Malmaison brand the Liverpool Malmaison is situated in Princes Dock. The 130 room hotel lies in the heart of the Liverpool’s UNESCO World Heritage Site Waterfront.

Ramada Plaza SouthportThe Ramada Plaza Hotel is a 133 room hotel located in the new ‘Waterfront Development’ in Southport. The four star hotel offers luxury bedrooms in a location which is close to Southport’s Theatre & Convention Centre and Lord Street.

Sponsored by

Visit www.thelionking.co.uk or call 0844 871 7613LIVERPOOL EMPIRE

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THE AWARDS

Our City Region has such a wealth of outstanding individuals and tonight we have assigned a special award to recognise an individual who has made a significant impact on the tourism industry in the Liverpool City Region.

The winner of this prestigious award will be announced this evening.

Outstanding Contribution to Tourism


There has been an active volunteer community in Liverpool for many years, and since 2008 a group of around 150 volunteers called City Stars, have been supporting volunteering opportunities throughout the city. City Stars is a joint venture between Liverpool ONE and Liverpool City Council.

A recent recruitment campaign has seen the numbers of volunteers quadruple in preparation for June and July 2014, when the world will come to Liverpool as the city region plays host to the International Festival for Business (IFB 2014). Our City Stars volunteers will help to ensure that we make the most of this fantastic opportunity. They’ll play a crucial role in shaping a wonderful experience for our guests, who will arrive as visitors but return home as true ambassadors for the city, spreading the word that the Liverpool city region is the perfect place to visit and invest in.

So, if you love Liverpool, Halton, Knowsley, Sefton, St Helens, or Wirral, and want to show-off our region, then why not get involved and sign up as an IFB 2014 City Stars volunteer today, visit www.ifb2014.com/Love-Liverpool-Become-a-City-Stars-Volunteer-and-play-your-part-in-IFB-2014-i84.html

City Stars


Hospitality Action is the trade charity offering a crucial lifeline to people of all ages, working and retired, from the hospitality industry. Whether we’re approached by a chef, chambermaid, school cook or bar staff, Hospitality Action will endeavour to support, whatever the difficulty.

Sometimes all it takes is a very small change in circumstances to turn a manageable situation into an unmanageable one. An extended illness such as cancer can lead to a drop in pay, a relationship breakdown, bereavement or redundancy can also put a strain on the household budget.

For more information please visitwww.hospitalityaction.org.ukor call 020 3004 5500.

Our Charity Partner


Itinerary

6.30pm Drinks reception

7.15pm Welcome address

7.30pm Dinner

9.20pm Awards

11pm Entertainment

Midnight Carriages

After Show DrinksKeep the party going at Mal! Special after-show party from 11.30pm, featuring DJ Charlie C playing ‘til late… Watch out for Mal “Ronnie Specials” at 2am. See you there!

Party & StayParty and stay over at Malmaison with our one-night-only Tourism Awards offer of £59 (r/o) for a double room! Phone Reception on 0151 229 5000 or email [email protected] to book, and quote “LTA59”

Car ConciergeDavy Liver Cars, one of our category sponsors this evening, are offering a concierge service in the main corridor for anybody who needs to reserve a taxi. Or you can call direct on 0151 708 7080 and quote “Tourism”.

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Marketing & Live Events Ltd+44 (0)844 809 4399eventfulonline.com

Designed by: paulburnhill.netPrinted by: wildthang.co.uk

liverpool city region tourism awards 2014

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