living your company values
TRANSCRIPT
Living Your Company Values
http://www.elsabesmit.com
http://www.elsabesmit.com
• List the things you value: • Respect • Honesty • Other lovely stuff
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• How do you apply this daily? • We just do it • Other textbook answers
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• Start off with good intentions • Your actions will show the
inconsistency between your thoughts and actions
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• This is the creation process • Feel the quantum vibration • Turn the vibration into thought • Add filters based on your biases
and prejudices • Act on the thought
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• Inconsistency happens when you turn the original vibration into something that is not easily recognized
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• Example: • Company says respect is high on the
list of values • Company shows respect to clients
and build a good reputation
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• However, you give an employee incomplete instructions and the employee does an unacceptable job
• You say nothing
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• Employee does a second unacceptable job and you demand overtime to re-do the job
• This time you give complete instructions
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• You accuse the employee of doing half a job
• Nothing to do with your inadequate instructions or processes
• No respect for the employee
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• When you fail, your company values provide promotional material and a professional façade
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• Company values must guide all actions in your company
• When you act against your company values, internal damage is done
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• One discrepancy opens the door for another
• This breeds a culture where challenging malpractice is unacceptable
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• This is where the ship sinks
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Thank You