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Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European Commission, Enterprise Directorate General

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Page 1: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

Ljubljana, 17 October 2003

6th Business and Government Executive Meeting on Cross-border eCommerce

Development in the Region

Reinhard Büscher, European Commission, Enterprise Directorate General

Page 2: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

0 2 4 6 8 10

2

4

6

8

10

EL, E

IT

LU

NL

A

P

FI, DK SEUK

Geosum

D

All enterprises (simulation)

eEurope 2005 Benchmarking Indicators: The e-Business Index

Use of ICT by businesses

Adoption of ICT by businesses

Page 3: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

The European e-Business Index Enterprise Directorate General

European Commission

eEuropeeEurope20052005

The European e-Business Index (2002, simulation)

0

5

10

15

20

25

30

0 10 20 30 40 50 60 70 80 90

Adoption of ICT by businesses (infrastructure) %

Use o

f IC

T b

y b

usin

esses (

acti

vit

y)

%

ELI

E

IRL

L A

D

DK

SFIN

Page 4: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

e-Business Readiness IndexEuropean Commission

eEuropeeEurope20052005

Enterprise Directorate General

0

10

20

30

40

50

60

20 30 40 50 60 70 80 90

(A) ICT Infrastructure

(B)

e-B

us

ine

ss

Ac

tiv

ity

ICT services

BankingInsurance

ElectronicsTourism

Red: Manufacturing sectorsBlue: Service sectorsOrange: Financial services

Food

Retail

HealthMetal

Transportequipm.

Chemical Machinery

Media

Real estate

Business services

The European eBusiness Index (2002 data, simulation)

Page 5: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

eEurope 2005 Benchmarking Indicators: The e-Business Index

A. Adoption of I CT by business B. Use of I CT by business

a1. % of enterprises that use the I nternet b1. % of enterprises that purchased products / services’ via theinternet, EDI or any other computer network (>1% of totalpurchases)

a2. % of enterprises that have a web site / home page b2. % of enterprises that received orders via the internet, EDI or anyother computer mediated network ( >1% of total turnover)

a3. % of enterprises that use at least two security f acilities b3. % of enterprises whose I T systems f or managing orders or purchasesare linked automatically with other internal I T systems

a4. % of persons employed using computers in their normal workroutine (at least once a week)

b4. % enterprises whose I T systems are linked automatically to I Tsystems of suppliers or customers outside their enterprise group

a5. % of enterprises with broadband connection to the I nternet b5. % of enterprises with I nternet access using it f or banking andfi nancial services

a6. % of enterprises with a LAN and using an I ntranet orExtranet

b6. % of enterprises that have sold products to other enterprises via apresence on specialised internet market places

Page 6: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

Online selling and buying

0

5

10

15

20

25

30

35

40

45

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

Selling Online Procuring Online

Diffusion of e-commerce in EU companies, 1993-2003Computed based on questions on the starting time of online selling / procurement activities.

Values for 2003 are 3/2003 and may be higher by the end of the year.

Page 7: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

Online selling and buying, amongst SMEs

E-commerce activities and integrationin small enterprises (0-49 employees) –

2002/03

E-commerce activities and integrationin medium-sized enterprises (50-249

employees) – 2002/03

16

9

34

17

8

36

23

0 10 20 30 40 50 60

Sell online

Back-end integration of sales system *

Purchase online

IT integration with suppliers *

6/20023/2003

18

18

46

22

26

52

17

0 10 20 30 40 50 60

Sell online

Back-end integration of sales system *

Purchase online

IT integration with suppliers *

6/20023/2003

I n % of enterprises. Base: small enterprises / * smallenterprises selling / purchasing online, EU-4 (D, F, I ,UK), 7 sectors.N=1637 for 2002; N=1697 for 2003.

I n % of enterprises. Base: medium-sized enterprises/ * medium-sized enterprises selling / purchasingonline,. EU-4 (D, F, I , UK), 7 sectors. N=798 for2002; N=834 for 2003.

Source: e-Business W@tch (2002/03)

Page 8: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

Correlation between change in labor productivity and use of online procurement

-5

0

5

10

15

0 10 20 30 40 50 60 70 80 90

Correlation 0.33

Source: e-business w@tch sector database 2002.

Percentage of companies purchasing goods or services online

Avera

ge a

nnual per c

enta

ge

change in labor

pro

duct

ivit

y,

19

95

-20

00

Page 9: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

Survey:> 10 sectors> 28 countries- case studies

Secondary sources:- market research- OECD, Eurostat, ... - studies, surveys- databases

Industry Associations:- sector statistics- reports- interviews

Network of experts:10-15 experts fromdifferent fields, countries and sectors

e-Business Market Watch Function

Database:

e-biz indicatorsper sector, country, company size

Sectoral Impact Reports :

- sectoral implications - economic implications - policy implications (paper and electronic)

Ad hoc Services(to DG Enterprise):

- Forecasts- Short term data retrieval- Background information

Synthesis Reports(1000 copies each)

Pocketbook(with indicators)

Web Site (internal, public)

Dissemination(events, conference)

e-Business W@tch = European ‘e-Business Think-tank’

Page 10: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

Improving the understanding:

• Structural changes at macro- / micro-level by e-business adoption;

• Takes more than numbers and statistics to assess economic and sectoral impact;

• New indicators

Enhancing policy formulation:

to increase competitiveness in the digital economy and

to achieve ‘excellent e-business performance’

in light of the Lisbon goal.

e-Business W@tch = European ‘e-Business Think-tank’

Page 11: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

The EU legal framework for e-business has been widely established...

… but:

• some important changes are still to come public e-procurement

• many enterprises are not aware of the existing e-legislation the statistical evidence

• EU legislation does not solve all practical problems examples: e-invoices; e-signatures

• new online business practices create new challenges example: online auctions

Page 12: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

How to remove existing "trust" barriers in e-business? The enterprise policy response

• Raising awareness and improving information the European E-Business Legal Portal www.ebusinesslex.net

• Identifying the real problems the online consultation on legal barriers for e-business http://europa.eu.int/comm/enterprise/ict/policy/b2b-con2003/index.htm

• Promoting self-regulation Communication on "Fair trade in B2B"

• Reviewing existing legislation and assessing the role of new technologies

• Conference on "E-business without frontiers: the challenges ahead" in April 2004

Page 13: Ljubljana, 17 October 2003 6th Business and Government Executive Meeting on Cross-border eCommerce Development in the Region Reinhard Büscher, European

For more information

[email protected]

http://europa.eu.int/comm/enterprise/ict/index.htm

http://www.ebusiness-watch.org

http://www.ebusinesslex.net/index.asp