Logging into the LEARN System for the first time

1. Go to www.mercuryuniversity.com 2. Enter your User ID (If you do not have a User ID, call

Mercury University at 888-326-3728) 3. Enter in the password provided to you (normally

“student”) 4. Click “Sign In”

5. Change your password

6. Create a security question

Enter in your e-mail address to get important updates regarding your Mercury University training. 1. Click on your name

2. Click on the pencil icon

3. Enter in your email address

Enter in your e-mail address to get important updates regarding your Mercury University training. 1. Click on your name

2. Click on the pencil icon

3. Enter in your email address

Checking Certification Status

It is possible for a Certified or Master technician to check what they still need to do in order to maintain their certification on the Mercury LEARN site. Things to keep in mind: For each product line, you must complete a classroom course, an e-skill that would pertain to that product line (either the specific product line, or one that is common between outboard and MerCruiser) and a Product Update (new requirement for 2012/2013) From the home screen, click on “Curricula”

Here you will see all the curriculum that have been assigned

This screen will show the requirements to maintain your certification, as well as the date it is due.

In this example, two of the three requirements to maintain certification have been met. The Product Update would need to be completed by 8/21/2013. Once the Product Update is completed, the certification will be marked complete until 8/31/15.

Viewing Learning History To view training you have already completed, click on the “Completed Work” link

From the Completed Work page, you can see the results of your training, and the date that it was recorded.

Viewing Training Items in the LEARN system For Languages Other Than English The following error will display if looking for training items and your default language is set to a language other than English:

Catalogs in the LEARN System are only published in English at this time. To see the training items, click on the down arrow.

In the drop-down box, select “English”, then click “OK”

The training catalog will then appear in English, but the rest of the site will remain in your default language.

Viewing Online Courses

Click on “Browse”

Select a training type. All DSDS Online Courses: This is the Dealer Service Development Series of courses All DSDS Online Exams: Contains the exams needed to complete the Dealer Service Development Series All E-skill Online Courses: These are service related online courses All E-skill Online Exams: Contains the exams needed to complete the service related online courses All Legacy Online Courses: Service related courses for older product All MercNET Online Exams: MercNET related training All Sales Training Online Courseware: These are sales related online courses All Sales Training Online Exams: Contains the exams needed to complete the sales related online courses PLEASE NOTE: Most (but not all) training courses have two components, the online course (video) and the online exam. If a course has an exam, you must complete the exam in order to get credit for the course.

The course will then be assigned to you. You still will need to request for approval in order to take the course. To do that, click the “Home” tab

In the Home screen, hover the cursor over the course you assigned. You will then see another box open where you can click on “Request Approval”

In the Approval Submission screen, click on “Submit”

You will then be taken to the Home page. An email will be sent to your supervisor to approve the training request. You will see the “Pending Approval” notice in your Learning Plan. Once the supervisor approves your request, you will be notified by email.

Once the course has been approved to take by the supervisor, hover the cursor over the course name on the Home page. A box will appear. Click on “Go to Content”. The course will then start playing in a separate window.

Searching LEARN for Training Courses Click on “Browse”

Select a search option

1. Search by course name. (e.g., OptiMax) 2. Search by course type (E-skill, E-skill Exams, Classroom, DSDS,

Sales) 3. Click “View All” to see the classroom locations (Beaver Dam,

Atlanta, Hayward, etc)

To view classroom courses, click on the arrow next to your desired training location

The box will then expand, showing you all the course names for that particular training location

Select a course name. A check will appear next to the name. Click “OK”

If you get a message that says “Prerequisites not met”, click on the course name

In the next screen, click on the “Prerequisites” link

Viewing the calendar for courses at a specific training location Click on “Browse”

On the next screen, click on “Course Calendar”

Click on “Calendar Search”

Click on “Select” on the “Facility” line

Select a location

Approve Training Requests

Click on “Approvals”

View any costs associated with training, then approve or deny request

Click “Next”

Final review, then click on “Confirm”

Supervisor – Assign Training / Certification Paths (Curriculums)

Assigning training to subordinates Click on the “My Employees” tab

Click on “Assign/Remove Learning”

Select “Add Items and Curricula”, then click on “Next”

You can then filter the training search results.

Curricula = Preset list of training items based on desired certification/training path. There are four curriculum paths to choose. Outboard Certified, MerCruiser Sterndrive Certified, MerCruiser Inboard Certified and Sales Training – Mercury Outboards. Instructor-Led = Classroom training at a Mercury training location Online = Online training (E-skills) Blended = Not used at this time Other = Not used at this time

In the next screen, review the selected training, and then click “Next”

You should then see the success status