I n c o r p o r a t i n g Ta b s o n Tr a v e l

Wednesday 11 September 2013 Issue 2689

7 Pages This IssueNews..............................................p1-5Globus Supertour Famil pics .......... p6Air New Zealand .............................. p7

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Caution From TEQTourism Events Queensland is asking agents not to use any Queen-sland imagery featuring its iconic surf lifesavers, or the red and yellow flags, for promotional purposes in the interim. The STO is currently negotiating with Surf Lifesaving New Zealand, which owns the trademark for the red and yellow surf life saving flags here, following a complaint on the use of the colours.TEQ is trying to resolve the issue, but is in the process of removing all shots featuring the yellow and red flags, or surf lifesavers wearing the red and yellow uniform, from its website. It is also updating its image library to annotate the limited usage in New Zealand of any images fea-turing the red and yellow colours.Agents with queries around the use of the STO’s images should contact the TEQ Auckland office, ph 0-9 374 1783.

Qantas and Jetstar have been named among the top airlines in terms of ancillary revenue last year, according to a new report from IdeaWorks.The 2013 Yearbook of Ancillary Rev-enue looked at 53 airlines that dis-closed ancillary revenue during 2012, such as through checked baggage and car rental commissions (Air New Zealand was not one of them).They posted a total of USD27.1 bil-lion in ancillary revenue, compared to USD2.45b identified from 23 air-lines in 2008.

. . . QF, JQ EarnersQantas made more ancillary revenue per passenger than any other air-line in 2012, bringing in an average of USD56.21pp, with most of that

Airline Ancillary Reaches USD27.1b

coming from its frequent flyer pro-gramme. It was the fifth top airline in terms of ancillary revenue, with a total of USD1.57 billion, and around 12.9% of the carrier’s income is from ancillary sources.Jetstar also performed strongly in the ancillary market, bringing in USD29.60pp, and ancillary revenue makes up around 18.6% of its total.Other carriers with a focus on an-cillary included United, Delta, Air France/KLM, Korean Air and Virgin Atlantic.

PNG Trek WarningLocal tour companies are reminding clients to exercise a high level of cau-tion when travelling in Papua New Guinea following an attack on a group of Aussie and Kiwi travellers on the Black Cat Track yesterday. Two Papua New Guinea nationals, porters for the group, were killed in the attack. Gecko’s, Peregrine and Intrepid re-iterate they do not operate trips on the Black Cat Track, only the Kokoda Track, which is regulated by the Koko-da Track Authority. “Foreign Affairs recommends trekkers avoid the Black Cat Track until investi-gations have been completed, however there has been no change of advice for those on other popular trails such as the Kokoda Track in PNG,” says company sales manager Rod Griffith. Peregrine is operating tours on the Kokoda track as per normal.

Traffic Crashes SiteThe hype around just which team won Air New Zealand’s Great Race Hawai‘i yesterday, saw a spike in traffic to the Travel Today website, which then crashed due to the huge volume of traffic to the site. Earlier in the week the greatrace.co.nz site also temporarily crashed after a spike in traffic. For a recap on Great Race Hawai‘i, see tomorrow’s issue.

Wellington DisruptsFlights at Wellington Airport are currently experiencing disruptions due to the high winds in the capital. The airport is in operation but asks travellers to check with their airline or on the airport website for flight status.

Wed 11 Sep 13 P2

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Accor, Hilton and the Pacific Resort Hotel Group were among the big winners in this year’s HM Awards, recognising the region’s best properties, hotel staff and chains.Accor picked up the award for best accommodation chain, and Pullman Hotels was named the best hotel brand.Park Hyatt Sydney won hotel of the year, QT Sydney won best new hotel, hotel interior design and tech hotel, Emirates Wolgan Valley was named Australia’s best regional property and lodge and qualia on Hamilton Island picked up wins in all the res-taurant categories.Top boutique hotel in Australia went to Brisbane’s Emporium Hotel, best business hotel went to Hilton Melbourne South Wharf, and top serviced apartment property was won by Fraser Suites Sydney.

. . . New ZealandIn New Zealand, Huka Lodge won the lodge categor y, Hilton Lake Taupo was the best regional prop-erty, and the Langham Auckland won the best hotel award.

Australasia, South Pacific’s Best Hotels

Sofitel Fiji Resort and Spa was named the best Fijian property, and Pacific Resort Aitutaki took the award for best property in the South Pacific.The awards drew a record 2500 en-tries this year.

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New Amadeus BossAmadeus Asia Pacific has appointed Angel Gallego as its new president, replacing David Bre t t w ho h a s b e e n w it h t h e company for 23 years including opening the Asia Pacific office in 2000.Gallego, who has been with Amadeus for 13 years, has previously managed the growth of Amadeus in regions including West-ern Europe, Middle East and Africa and Latin America.His role in AsPac will include a focus on distribution and new busi-ness opportunities, and ensuring the travel industry has the latest technology to meet the demand’s of today’s traveller.

JQ’s Bledisloe FlightJetstar reminds agents with clients keen to see the 19 Oct Bledisloe Cup match in Dunedin, but unable to get accommodation in the sold-out city, that it will be operating a late-night flight to Auckland after the game. The extra flight will depart Dunedin at 2355 on Sat, arriving in Auckland 0140 Sun morning.

TG Blocks LogoA Thai Airways aircraft skidded off the runway at Bangkok Airport yesterday after reportedly suffer-ing a landing gear failure—and the carrier quickly blocked its logo. TG said on Twitter that it blocked out its logo on the tail and fuselage of the aircraft, which remains to the side of the runway at BKK, because it is Star Alliance policy to do so. However the alliance said on Twitter that ‘it would appear the official quoted was misin-formed’, and this is not the case.

SQ Companion FaresSingapore Air l ines has added companion fares ex Christchurch to its current business class ‘Fast Forward’ fare offer for travel to UK/Europe and sales to 25 Sep. Inclusive return fares to Zurich are from $6925, Paris from $7015 and London from $7325 pp when two people are travelling together on all sectors of the itinerary. SQ’s ad-ditional flights to/from Christchurch are included in the offer, however availability is limited and upsell to a higher fare may be required. Details see krisport.co.nz

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South India BackwatersAdventure World has an eight-day tour of India’s Kerala region from $965pp s/t for sales to 30 Sep. High-lights of the itinerary include Co-chin, Periyar Lake, Kumarakom on Vembanad Lake and an overnight houseboat cruise through Kerala’s canals and backwaters past rice fields, temples and lagoons. Daily Keralite breakfast is included.

Seabreeze BonusesSeabreeze Resort Samoa is offering a bonus WST250 resort credit, four hours free internet access and return airport transfers for two with any stays of five nights or more booked by 30 Sep, for travel 15 Nov-31 Mar. Wholesalers have details.

Mantra GC 600 OffersMantra’s Gold Coast properties are gearing up for the Armor All GC 600 (25-27 Oct). Mantra Circle on Cavill on Surfers Paradise has one bedroom spa apartments from AUD249 per night with a min. two-night stay, while Mantra Legends hotel has rooms from AUD175 pn with a min. two-night stay. One-day tickets to the racing events are from AUD48, and off-track events include concerts by US ‘rap-rock’ group Gym Class Heroes and The Pre-sets on Fri and Sat nights, respectively, says the accommodation group.

Swiss Rail DealGO Holidays has a five-day Swiss Consecutive Pass with one day free from $560pp for sales to 19 Dec. Avail-able in first class regular and on saver fares, the price is based on a four-day pass with one free day. Valid for travel 01 Nov-31 Dec. GO has details.

PI J Class FaresAir New Zealand has business class fares to some Pacific Island destina-tions for sales to 16 Sep. Inclusive ow levels ex Auckland to Fiji, Rarotonga, Tonga and Samoa are from $609. Travel dates vary. See airnzagent.co.nz

South American specialist Viva Expeditions has released a new brochure with highlights includ-ing new multi-country indepen-dent adventures.Kiwi-owned and operated Viva offers small group expeditions and custom-made tours in South America, and describes its clientele as ‘active, ma-ture travellers’.Viva director Rachel Williams, a for-mer tour leader who has driven over 500,000km in South America and visited most destinations multiple times, said the company was started after they noticed a ‘clear gap in the market for active adventure tourism for mature travellers’.

. . . New BrochureThe new South America, Cuba and Antarctica brochure includes new multi-countr y independent ad-ventures such as a Taste of South America, visiting Peru, Brazil and Argentina, from $3295.The Grand Tour of South America, exploring Peru, Ecuador, Galapagos Islands, Brazil, Argentina & Chile over 35 Days, is from $11,975; and there’s an Andean Adventure, 18 days

including Peru, Bolivia and Chile, from $6895.Viva’s most popular tours are those that visit Patagonia, including the 26-day Wild Patagonia, travelling overland from Santiago to Ushuaia (and vv), which is priced from $7595 plus a local payment of USD750.To order a copy of the new brochure, CLICK HERE.

Viva’s New South America Brochure

GO Fiji With FJGO Holidays has Fiji packages with Fiji Airways flights on sale until 16 Sep, starting at $739pp t/s for four nights at Anchorage Beach Resort or six nights on the Coral Coast from $1159pp s/t staying at the Shangri-La. Children are from $399 when sharing with adults in existing bedding.

Wed 11 Sep 13 P4

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Airline Internet Sites Stats Airline website usage, “visits” by New Zealand residents, as measured by Experian Hitwise, for August 2013.

1 airnz.co.nz ....................... 37.03% 2 grabaseat.co.nz ............... 20.84% 3 jetstar.com ...................... 13.61% 4 myairnz.co.nz .................... 4.49% 5 qantas.com.au................... 4.11% 6 emirates.com .................... 3.21% 7 virginaustralia.com ............ 2.46% 8 singaporeair.com ............... 1.91% 9 malaysiaairlines.com ......... 1.13% 10 theflyingsocialnetwork.com 0.88% 11 airasia.com ....................... 0.85% 12 airnz.com .......................... 0.85% 13 cathaypacific.com ............. 0.65% 14 airnz.com.au ..................... 0.57% 15 thaiair.com ........................ 0.37% 16 jetairways.com .................. 0.36% 17 csair.com .......................... 0.32% 18 lan.com ............................. 0.29% 19 hawaiianair.com................. 0.27% 20 tigerair.com ....................... 0.26%

Drifting along a winding, lava-lined lazy river or dropping 150ft down a waterslide is a highlight for guests of all ages visiting the Grand Hyatt Kauai, agree the Great Race Hawaii racers.Located on Kauai’s sunny south-ern coast in Poipu the Grand Hyatt Kauai, as featured in Air New Zea-land’s Great Race Hawaii, has recently undergone a USD45 million room upgrade. The sprawling resort offers some-thing for all market segments and while suited to families, there’s also plenty of space and quiet areas for couples.In addition to the lazy river and waterslide there’s also a 1.5 acre salt

water lagoon and a quiet adult pool area, six restaurants, kids and teen club programmes and the Poipu championship golf club is nearby.

. . . IndulgenceClients looking for a little indul-gence can experience Kaua‘i from its roots at the hotel’s award-wining Anara Spa, which featured in Great Race Hawaii. The treatment rooms all open on to private gardens and treatments incorporate traditional healing methods with ‘fresh island botanicals’.The spa’s signature treatment is the Kauai Clay Treatment, a combination of coconut oil, a clay mask, hot stones and a massage.

Exploring Grand Hyatt Kauai

Kauai Agent RatesThe Grand Hyatt Kauai, which featured in Air New Zealand’s Great Race Hawaii, has released Kiwi agent rates from USD199 per night, for bookings made by 05 Oct (US time). The lead-in rate is for a garden view room, with a free upgrade to a partial ocean-view room, subject to availability. The industry rates are valid for travel to 20 Dec and subject to local tax and resort fees. . . . Free Nights, BonusGrand Hyatt Kauai is offering a USD50 booking commission bonus when an agent books a client at the Grand Hyatt Kauai by 05 Oct, for travel to 20 Dec. Certain black-out dates may apply.In addition, consultants who reg-ister for Hyatt’s Slice of Paradise programme can earn free nights at Hyatt properties. For every four nights a client is booked in Hawaii, Mexico or the Caribbean, the agent earns a free night for themselves. For details see hyatttravelagents.com

More Players For PERNew players have been announced for the 2013 Perth International at the Lake Karrinyup Country Club, says Tourism Western Australia. Play-ers include 2013 Presidents Cup team member Branden Grace of South Africa, 2013 Irish Open winner Paul Casey from England, three-time Eu-ropean Tour winner Richard Green and top Aussie amateur Brady Watt. See perthinternational.com

Wed 11 Sep 13 P5

News & Product

SEPtEmBERRoyal Caribbean and Celebrity Cruises 2014-15 Product LaunchChristchurch: Wed 11, Clearwater Resort, 1800. Palmerston North: Tue 17, Travelodge, 1800. New Plymouth: Wed 18, Waterfront Hotel, 1800.

Lufthansa/Swiss/Austrian Airlines Airfare and Product Training SeminarsTauranga: Wed 18, Trinity Wharf, 0930-1030.

Globus/Cosmos/Monograms2014 UK/Europe RoadshowTauranga: Wed 18, Bay City Cinemas, 6pm, presentation & movie ‘Jobs’, includes: soft drink, popcorn & ice cream. Nelson: Wed 18, Trailways Nelson, 7:30am. Christchurch: Wed 18, Christchurch Casino, 6pm. Hamilton: Thu 19, Event Cinemas Chartwell, 6pm, presentation & movie ‘About Time’, includes soft drink, popcorn & ice cream. Palmerston North: Mon 23, Travelodge Hotel, Cuba St, 6pm. Wellington: Tue 24, Event Cinemas, The Embassy, 6pm, presentation & movie ‘About Time’, includes: soft drink, popcorn & ice cream. Auckland, Central: Tue 24, Maison Vauron, 5 McColl St, Newmarket, 7:15am. New Plymouth: Wed 25, Quality Hotel Plymouth International, 5:45pm. Auckland, North Shore: Thu 26, Rendez-Vous Cafe, The Pumphouse, Killarney St, Takapuna, 7:15am. Whanganui: Fri 27, Oggies Cafe, 7:30am. Invercargill: Fri 27, Buster Crabb, 7:30am. Note: Morning sessions include breakfasts and presentation; evening sessions (non-movie) include nibbles & drinks.

Tourism Fiji Wedding & Honeymoon WorkshopChristchurch: Mon 23, Novotel Cathedral Square, 1730-2000.Wellington: Tue 24, Rydges Hotel, 1730-2000. Hamilton: Wed 25, Sky City Convention, 1730-2000.Auckland: Thu 26, Crowne Plaza, 1730-2000.

The Travel Corporation G’day Europe EventsHamilton: Mon 23, The Verandah, 1730. Rotorua: Tue 24, The Millenium, 0715. Queenstown: Tue 24 Copthorne Lakefront, 0715. Invercargill: Tue 24, The Kelvin, 1730. Tauranga: Wed 25, Classic Flyers 1730. Dunedin: Wed 25, Scenic Hotel Southern Cross, 1730. Napier: Thu 26, Church Road, 1730. Timaru: Thu 26, Benvenue, 1730. Wellington: Mon 30, Fox Glove, 1730.

OCtOBERThe Travel Corporation G’day Europe EventsLower Hutt: Tue 01, The Angus, 0715. Nelson: Tue 01, Trailways, 1730. Palmerston North: Tue 01, Bar one 7 Five @ Travelodge, 1730. New Plymouth: Wed 02, The Waterfront, 1730. Blenheim: Wed 02, Watery Mouth Cafe, 0715. Taupo: Thu 03, Waterside Cafe, 1730. Christchurch: Thu 03, Novotel, 1730. Christchurch: Fri 04, Novotel, 0715. Whangarei: Mon 07, Killer Prawn, 1730. Auckland North: Tue 08, Spencer On Byron 0715. Auckland South: Wed 09, Novotel Ellerslie, 0715.

Globus/Cosmos/Monograms2014 UK/Europe RoadshowNapier: Tue 01, Globe Theartrette, 6pm, presentation & movie ‘Jobs’, includes soft drink & ice cream. Auckland, East & South: Tue 01, Pakuranga Golf Club, 7:15am. Auckland, West: Thu 03, The Falls, Alderman Dr,Henderson, 7:15am. Timaru: Wed 09, Cafe Heartland, 7:30am. Kerikeri: Tue 15, Neon Cafe, 94 Kerikeri Rd, 7:15am. Whangarei: Wed 16, Dickens Inn, Cameron St, 7:15am. Queenstown: Wed 16, Rydges Hotel, 7:30am. Blenheim: Wed 30, Watery Mouth Cafe, 7:30am. Note: Morning sessions include breakfasts and presentation; evening sessions (non-movie) include nibbles & drinks.

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A couple of New Zealand travel agencies have received legal demands from a prominent New Zealand law firm in relation to alleged breaches of copyright.Travel Today understands that a photographer from Hawaii is seeking royalties on pictures that have allegedly appeared in local website or social media applications.Travel Today would be keen to hear—in complete confidence—from any other travel companies that may have recently received similar demanding legal correspondence.

Have You ReceivedLegal Letters Regarding Copyright Payments?

Please e-mail tony@tabsontravel.co.nz

or ph 0-9-415 8111, in complete confidence.

Waikiki BeachboyA new Waikiki Beachboy store will open in the Royal Hawaiian, A Luxu-ry Collection Resort in Oct, says Ha-waii Tourism. An homage to Waikiki Beach Services, the store will sell a range of beach and swimwear and rash-shirts from brands including Patagaonia, Cabana Life and Royal Hawaiian logo gear. Waikiki Beach Services continues to offer surf les-sons and outrigger canoe rides on the resort’s beachfront.

New SYD Small Bar Tour A new walking tour of Sydney’s small bar scene, Eat/Drink/Walk Sydney, has been launched by Two Feet & A Heartbeat Walking Tours, says Tour-ism Australia. The tour explores hidden venues scattered through the CBD, visiting three unique small bars over the course of three hours and identify-ing other laneways with hidden bars along the way. It operates Tue/Wed/Thu from 1830, bookings are essen-tial. See twofeet.com.au

Topdeck has appointed Dan Thorne as its new business development manager in New Zealand and promoted Tim Holden, who previously looked after sales, to the role of Top-deck New Zealand manager.The men will each manage their own territories, and Holden will continue to have contact with the trade but will have a greater focus

Sales team Changes At topdeck

on Topdeck’s overall strategy in New Zealand.“The boost to Topdeck’s sales team comes in time for the busy Europe selling season and our increasing service to trade partners,” says Top-deck Asia Pacific sales director Ben Ittensohn, who adds that the com-pany has experienced ‘solid growth’ thanks to the support of the trade. “Dan’s appointment will help us to continue to build on our sales and provide our trade partners with unri-valled support and training.”Thorne has spent the last two years as a Topdeck trip leader.

Witches Falls Vamp Witches Falls Cottages, a retreat with private, self-contained cottages tucked away opposite Witches Falls National Park, has reopened after undergoing significant refurbish-ments, says Gold Coast Tourism. All cottages have been remodelled and feature built-in wardrobes, new tele-visions and contemporary furnish-ings. Witches Falls is also building two new cottages which will feature a private courtyard garden, BBQ deck, outdoor seating and a glass roofed bathroom allowing views of the stars from the spa bath. See witchesfallscottages.com.au

DXB For BusinessDubai has been named one of the world’s premier centres for business tourism by Best Cities Alliance, says Dubai Tourism.The annual BCA audit saw Dubai pass with flying colours in categories like destination expertise, international bid assistance, convention planning and on-site servicing, says the NTO.

1: Wildlife watching on the Kenai Fjords cruise (from left): Troy Ackerman (Globus General Manager NZ); Kim Beswick (House of Travel Ferrymead); and Kelly-Ann Farrington (House of Travel Hunter).2: Cocktails with a view of Diamond Head, at Sheraton Waikiki (from left): Alex Chisnall (House of Travel Nelson); Kelly-Ann Farrington (House of Travel on Hunter).3: The Kiwi contingent with Globus General Manager NZ Troy Ackerman (centre rear) at the summit of Mt Alyeska, having ascended aboard the Alyeska Resort Tram Car.4: On the look-out for whales and otters during a cruise of the Kenai Fjords (from left): Ash Creevey (House of Travel Dunedin), Alex Chisnall (House of Travel Nelson), Robyn Thornley (Flight Centre Blenheim), Nicola Deane (Rich-mond), and Kelly-Ann Farrington (House of Travel Hunter).5: Reliving childhood memories, Dalwyn Sinclair (House of Travel Upper Ric-carton) pays a visit to Santa in the town of North Pole, Alaska. 6: Enjoying the scenery on Alaska’s Talkeetna River (from left): Rochelle Han-nah-Evans (House of Travel Barrington), Kim Beswick (House of Travel Fer-

Wed 11 Sep 13 P6

Globus Supertour Famil

top Agents Enjoy Fire And Ice On Globus SupertourTen of New Zealand’s top agents have returned from exploring the ‘Fire and Ice’ of Hawaii and Alaska on this year’s Globus family of brands Supertour. The group joined 20 Aussie counterparts for a taste of the tropical heat of Waikiki before set-ting out to explore Alaska’s pristine mountain wilderness. The Fire and Ice Supertour was created for top-selling agents and up-and-coming performers, and combined the two popular destinations to demonstrate stopover options from among the Globus family of brands.

rymead), Andrew Laing (House of Travel Howick), Kristen De Gouveia (House of Travel Riccarton Road), and Robyn Thornley (Flight Centre Blenheim).7: Enjoying welcome cocktails at Sheraton Waikiki (from left): Kim Beswick (House of Travel Ferrymead), Kristen De Gouveia (House of Travel Riccarton Rd), Rochelle Hannah-Evans (House of Travel Barrington), Dalwyn Sinclair (House of Travel Upper Riccarton), Mark Richardson (Globus family of brands).8: Visiting Pearl Harbour and the USS Arizona Memorial (from left) : Alex Chisnall (House of Travel Nelson), Kelly-Ann Farrington (House of Travel Hunter), Nicola Deane (House of Travel Richmond).9: Pam Hoffee (Globus VP of Product and Operations) with a two-week-old husky pup during a visit to Alaska’s Happy Trails Kennels.10: Exploring the Alaskan Wilderness at Denali National Park.11: All aboard the Discovery II sternwheeler river boat to explore the Chena and Tanana Rivers and a visit to the Chena Indian Village (from left): Kim Bes-wick (House of Travel Ferrymead), Rochelle Hannah-Evans (House of Travel Barrington), Kristen De Gouveia (House of Travel Riccarton Rd).

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