logistics management lecture i

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    LOGISTICS MANAGEMENT

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    What is Logistics?

    Logistics is the . . . process of planning,implementing, and controlling the efficient,effective flow and storage of goods,services, and related information from pointof origin to point of consumption for thepurpose of conforming to customerrequirements.

    Council of Logistics Management

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    Logistics management includes the design

    and administration of systems to control theflow of materials, work in progress and

    finished goods inventory to support

    business unit strategy.

    By Bowersox and Closs

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    Scope of logistics

    This speed & reliability in distribution of products &

    services contribute to a great extent in the growth of acountry`s domestic & international trade . Logistic cost as a

    percentage of GDP across the world is shown in the

    following table

    Country Logistic cost as a percentage of GDP

    Korea 16

    China 15

    Japan 14India 13

    France 12

    UK 11

    USA 10

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    Logistics Functions

    Purchasing /

    Procurement

    Inventory Control

    Warehousing

    Materials Handling

    Facility Location /

    Network Design

    Transportation

    Customer Service

    Order Processing

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    Factors affecting logistics functions

    Lack of Standardisation

    Too close tolerances and high finishes

    Efficiency of production functions

    Effectivness of PPC

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    Objective of Logistics Management

    Highest level customer satisfaction

    Min. Operating cost

    Reduced lead time

    Add value

    Reduce and control Inventory

    Improve Communication

    Just In Time (JIT)Right goods or services, to the Right place, at theRight time, in the Right condition and at the Rightcost.

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    ServicesIn bound

    logistics

    O

    pe

    r

    a

    t

    i

    o

    n

    s

    Out bond

    Logistics

    operations

    S & M

    Customer Value

    HRM&MTechnology

    A&F

    Infrastructure

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    A List of Approaches in Log. Mgmt.

    Just in Time Inventory

    Vendor Managed

    Inventory Quick Response

    Collaborative Planning,Forecasting, andReplenishment

    Outsourcing / 3PLs

    Flow Through Centers

    Build to Order

    SC Visibility Software

    Internet Collaborative

    TransportationManagement

    In - Transit

    Partnerships / Alliances

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    Logistics Experience will be

    different from one sector to anotherTextiles speed and variety due to seasonality concerns

    Retailing (FMCG)

    prevents stores from having empty shelves or shelves withoverstocks

    Frozen storage and transportation

    Health

    hygienic, have limited shelf life, require special storage

    conditions and entertain high inventory risksAutomotive

    just in time (JIT), delivering parts from thousands of kilometers,special packaging

    Fuel and Petroleum Transportation

    very special tanker security systems

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    Vehicle Logistics

    Vehicle logistics services include:

    Vehicle Transportation

    Marine Transportation (RO-RO)

    Ship Loading and Unloading

    Storage and Parking Lot Services

    Dealer Distributions

    Information Systems and Reporting

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    What is Milk Run Distribution?

    It is the combination of shipments from

    multiple vendors in close geographic

    proximity into one shipment received bythe customer,

    normally done for a defined route on a recurring

    basis.

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    What is Milk Run Distribution?...

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    Marketing

    orientation(competitive

    advantage)

    Time and

    place utility

    Efficient

    movement to

    customer

    Proprietary

    asset

    Natural resources

    (land, facilities,and equipments)

    Human resources

    Financial resources

    Information

    resources

    Management actions

    Planning Implementation Control

    Logistics Activities

    Customer Service

    Demandforecasting

    Distributioncommunications

    Inventory controlMaterial handling

    Order Processing

    Parts and servicesupport

    Plant andwarehouse siteselection

    Procurement

    Packaging

    Return goodshandling

    Salvage and scrapdisposal

    Traffic and

    transportationWarehousing and

    Raw

    materials

    In-process

    inventory

    Finished

    goods

    Inputs into logistics

    SuppliersLogistics management

    Customers

    Outputs of

    logistics

    Components of

    logistics management :

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    Production

    Plantsactivity Materialsmanipulation Quality

    controlMaintenance

    Interface

    Productplanning Plantlocation Purchasing

    Logistics

    Transport InventorymanagementWarehousing

    Interface

    Customerservice Packaging Distributionchannels

    Informationflow

    Marketing

    Promotion Marketresearch Productmix

    Price