Logistics• Slides, bullets, talking• An iPhone demo*• Pre recorded for this Webinar and

posted to pause and watch• A little more slides, bullets, talking• An iPad demo*• Pre recorded for this Webinar and

posted to pause and watch

“Context is worth 80 IQ points”

History & Roadmap

User

Exp

eri

en

ce

TimeYesterday Today Tomorrow

Remote Access

FollowMePC 1.0

FollowMePC 2.0

FollowMePC 3.0

Presentation Server

Branch Offices

XenApp

XenServer

XenDesktop

Repeater

AG

XenClientHome Office

Hosted Desktop Infrastructure

XenServer

XenServer

Provisioning Services

Infrastructure

Repeater

XenDesktop Infrastructure

Web Interface

XenApp Infrastructure

Access Gateway

SAN

XenServer

SNR Denton US Data Center

Exchange 2007 w\ ActiveSync

Branch Office

HotelHome Office

RepeaterAccess Gateway

SNR Denton US Client Access

View

AT&T 90%Verizon 10%

• Performance expectations

• Single application model or Windowed mode

• Educate on settings• Educate on usage -

closing• Customized apps for

iPhone

iPhone Demo

• Haven't had it long, but wow!

• The endpoint still matters

• XenDesktop better fit• XenApp Integration• One device to rule

them all?

iPad Demo

Lessons Learned• Write a good policy, post it, reference

it– Remote wipe, including personal content– Lost, stolen and don’t forget selling

devices

• IRU and CRU– iPad is IRU only currently, iPhone both

• There’s an app for that–We support two functions• Anything that touches ActiveSync (e.g., Mail)• Citrix Receiver

–We don’t support or provide App Store apps

Lessons Learned• Security–Multiple layers• Starting with 4.0 encryption on the device• ActiveSync \ remote wipe capabilities• Citrix Receiver – NetScaler\Access Gateway

policies• Certificate generated as part of profile on

device• Stronger and enforced passcodes \ device

lock

Lessons Learned• Device\iOS Management– iTunes• Required to activate\update• We don’t install\support on firm machines

(content concern)

–Manual approach (here currently)• Track iPhone users• Targeted communications• Especially when an update is available

through iTunes• Test it, watch ILTA threads, try to get in beta

releases

– 3rd Party Tools - Mobilestrat

Q & A