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London-GatwickInformation Guide
cae.com
Centre Details
Centre Capabilities
Local Hotel Information
Centre Facilities
Health & Safety
How to Find Us
Layout of Centre
Country Specific information
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London Gatwick
Centre Address: Fleming Way Crawley West Sussex RH10 9UH
Telephone Number: +44 (0)1293 543541E-mail: [email protected]
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Centre Details
CAE London Gatwick is located at Manor Royal, close to Gatwick
airport. The training centre houses 8 full flight Simulators for the
aircraft types A320, A330/340, B737NG/CL,B757/767, Embraer
190 as well as FTD’s, CBT and classrooms for advanced pilot
training. The Customer Services Team is dedicated to helping
customers with all training-related matters and to assist with
any hotel and transport arrangements. Our aim is to make your
stay productive and pleasant and to provide assistance with any
queries you may have. The main desk is manned by Customer
Services from 0700-1930 Mon-Fri.
Opening HoursTraining Department Mon-Fri, 0800-1630
Planning Department Mon-Fri, 0800-1730
Tel: +44 (0)1293 543541
Training ManagersBarney Barnett
Head of Training Tel: +44 (0)1293 596713
Lisa White
Ground School Manager Tel: +44 (0)1293 596747
Customer ServicesCustomer Services Team Tel: +44 (0)1293 543541
Email: [email protected]
Jane Bainbridge
Group Leader Customer Services Tel: +44 (0)1293 596714
Linda Silverman
Customer Services Manager Tel: +44 (0)1293 596728
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Centre Capabilities
Commercial Aviation TrainingFlight Simulators including
A320
A330/340
B737NG/CL
B757/767
Embraer 190
A330/340
B737NG/CL
Embraer 190
A320
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London
How to find us
Arriving at Local AirportGatwick – taxi booked through
customer services (airport taxis are
expensive).
Arriving by Car If arriving by car CAE London-
Gatwick is located close to Gatwick
airport in a Business Park called
Manor Royal.
Arriving by TrainTrain to Gatwick Airport South
Terminal and then a taxi booked
through Customer Services.
Arriving by BusNo 10 and 100 buses from Gatwick
Airport to Manor Royal.
Map Data © 2014 Google
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Local Hotel Information
CAE has negotiated special rates with the hotels listed below. Additional discounts and allowances have been agreed with most hotels. For rate enquiries and to make reservations, please contact Customer Services. Email: [email protected] Tel: +44 (0)1293 543541
Arora Hotel
• Southgate Avenue
Southgate
Crawley
RH10 6LW
Tel: +44 (0)1293 530000
www.arorainternational.com
• Located in Crawley Town Centre,
2 miles from CAE. 2 minute walk
to shops and local services.
Complimentary shuttle bus to
and from CAE. Health Club,
24 hour room service. Crew
lounge with internet, fridge and
microwave. Discounted crew
menu. WIFI included in public
areas and bedrooms.
Courtyard Marriott Gatwick
• London Gatwick Airport
Buckingham Gate
South Terminal
RH6 ONT
Tel: +44 (0)1293 566300
www.marriott.co.uk
• Within walking distance of
Gatwick’s south terminal.
Complimentary shuttle every
20 minutes 0400-2359. 20%
food discount. WIFI/internet
included. Gym. Crew Lounge.
Free parking. Marriott Rewards
points when guests sign up.
The Copthorne & Effingham Park Hotels
• Copthorne Road
Copthorne
RH11 OPQ
Tel: +44 (0)1342 348800
www.millenniumhotels.co.uk
• Country Hotels located 4
miles from Training Centre.
8/10 minute drive respectively
Courtesy bus. Health club
with swimming pool. In-house
pubs. 25% F&B discount. WIFI/
internet included. Free parking.
Hotel to be refurbished early
2013.
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Local Hotel Information
Holiday Inn Express - Gatwick/Crawley
• The Squareabout
Haslett Avenue
Crawley
RH10 1UA
Tel: +44 (0) 1293 525523
www.hiexpresscrawley.co.uk
• Good budget hotel Crawley
town centre. Transport to
and from CAE included. All
day breakfast available. WIFI/
internet included. 10% laundry
discount and bagged laundry
seNice. Crew Lounge with
fridge and microwave.
Premier Inn Gatwick Manor Royal
• Fleming Way
Crawley Business Quarter
Crawley
RH10 9DF
Tel: +44 (0)1293 819125
www.premierinn.com
• ‘Grab and Go’ breakfast for
those with an early start, before
0600.
• Excellent location situated
on Fleming Way within close
proximity of CAE. Crew Room
and Gym. 20% food discount.
Laundry service included for
long stay guests. Fridges
available on request. WIFI/
internet included, free parking.
Ibis hotel London Road
• County Oak
Crawley
Tel: +44 (0)1293 590300
www.ibishotel.com
• Budget Hotel within walking
distance of CAE. 10% discount
restaurant menu only. 10%
discount on restaurant menu.
24 hour snack bar available.
Crew Room with microwave and
fridge. WIFI/internet and room
movies included in BB rate.
Parking is chargeable at the
hotel although cars may be left
at CAE subject to authorisation.
Please contact Customer
Services.
We value your feedback on our featured hotels – please let us know your comments.Hotel prices may vary and we highly recommend checking the latest rate with your preferred hotel before travelling.
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Crowne Plaza Hotel
• Langley Drive
Crawley
West Sussex
Tel: +44 (0)1293 529991
www.cpgatwick.co.uk
• Located 1 mile from CAE,
convenient for Crawley Town
Centre. Health Club with
swimming pool. 20% F& B
discount. £8.50 non-cumulative
allowance if breakfast not taken.
WIFI/internet included, free
parking.
Sandman Signature (formerly the Ramada Plaza)
• 18-23 Tinsley Lane
3 Bridges
Crawley
RH11 1NP
Tel: +44 (0)1293 561186
www.ramadajavis.co.uk
• 2 miles from CAE convenient for
supermarket and town centre.
Compl imentary midweek
evening shuttle into town. 20%
F & B discount. WIFI access but
Internet chargeable in rooms -
£5 per 24 hours. Late check out
on final day 1800hrs, no extra
charge.
Sofitel London Gatwick
• Gatwick Airport
RH6 OPH
Tel: +44 (0)1293 567070
www.sofitellondonGatwick.com
• Airport hotel with direct access
to Gatwick Airport North
Terminal. Health Club. WIFI/
internet included.
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Layout of Centre
CAE London-Gatwick is located in one building – The maps below and on the following page depict all of the facilities on both the ground and first floors.
Ground floor new front
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Training rooms, corridor and stairs
Offices and classrooms
Ground floor new front west
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First floor new front
Training roomsOffices
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First floor new rear
Health & Safety
• There are local site procedures in place to be adhered to during your visit.
• In the case of an emergency, please follow local instructions.
• If there is an evacuation, assemble at the Muster point in the main car park at the front of building.
• Useful Emergency Numbers: 999 (Ambulance, police, fire).
Lounge and Briefing rooms
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Centre Facilities
Reception & RegistrationCustomer Services is open 0700-1930 Mon-Fri. ID is
required for entry (passport, flight licence, airline ID).
Outside normal office hours, please use the intercom
system if you are not in possession of a swipe card or
entry code. This will put you through to the engineers on
site who will assist with access.
Customer Services AssistanceIf you require Customer Service assistance, call main
switchboard or email [email protected].
Out-of-Hours, your email will be responded to. If urgent,
please call +44 (0)7769 932044 or +44 (0)7802 298559.
Visa Invitation Letter RequestsFor Visa Invitation Letter Requests please contact
Customer Services on [email protected]
or telephone +44 (0)1293 543541.
Dining Facilities OnsiteThere are dining facilities in the Customer Lounge with
drinks machines (tea, coffee, soft drinks, water), food
machine providing sandwiches, rolls, salads, fresh fruit,
cakes etc. Also, two snack machines plus a frozen food
machine offering good quality microwaveable meals such
as curries, pasta dishes, paninis etc.
Communal & Rest AreasIn the communal & rest areas there is a TV and five
computer terminals.
Business Centre FacilitiesThere are business facilities available throughout the
centre, contact Customer Services if you require
assistance.
Lockers & Personal PossessionsLockers are allocated to airlines.
Leisure FacilitiesThere are Leisure Facilities available In most hotels and
within the Crawley area.
Smoking AreasSmoking is not permitted in the training centre – there is a
designated area outside the front of the building.
Restroom FacilitiesRestroom facilities are located on both the ground and
first floors.
ParkingThere is parking at the front and rear of the building.
Permission needs to be sought to leave cars overnight –
please contact Customer Services.
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Medical Care & Local DoctorsContact Customer Services who have access to 24 hour
dental, medical and pharmacy services. A medical practice
specialising in aviation medicine is located close to Gatwick.
Embassieshttp://www.embassypages.com/uk
Tourist Office InformationThe Town Hall
The Boulevard
Crawley
West Sussex RH10 1UZ
Tel: +44 (0)1293 438000 (0830-1700)
National Public Holidays 2014New Year’s Day .......................................................................... January 1
Good Friday .......................................................................................April 18
Easter Monday .................................................................................April 21
Early May Bank Holiday ...............................................................May 5
Spring Bank Holiday ....................................................................May 26
Summer Bank Holiday ........................................................August 25
Christmas Day ...................................................................December 25
Boxing Day ...........................................................................December 26
ClimateWinter: Ranges from -3°C (Cold and clear) to 8°C (rainy
and often windy).
Summer: Ranges from 15°C (cloudy and some rain) to
25°C (not too often but it does happen!).
Currency & BankingBritish Pound, GBP. Most international credit cards are
accepted in the UK. For exchange there are several banks
and exchange companies at Gatwick Airport or in banks
in Crawley.
Getting AroundCar rental and taxis should be arranged through Customer
Services. Number 10 and 100 buses run from the airport
to Manor Royal and Crawley.
Communications & Dialling CodesThe country code is + 44.
Local DiningThere are good pubs within walking distance of CAE,
Gatwick and a wide selection of restaurants and pubs in
Crawley and surrounding areas. For further information,
contact Customer Services.
TippingGenerally included in the price you pay for a meal or a
taxi. If satisfied an extra tip of around 10% is customary.
Electricity Voltage220V
ShoppingLocal shopping in Crawley. For a day out, London is only
35-40 minutes by train from Gatwick to Victoria on either
the “Gatwick Express” or “Southern Railways”.
Country Specific Information
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cae.com
CAE Aviation Training Centre
Fleming Way
Crawley
West Sussex
RH10 9UH
Tel: +44 (0)1293 543541
E-mail: [email protected]