lorcan dempsey, oclc research

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Lorcan Dempsey, OCLC Research Systemwide organization of information resources: a multiscalar environment JISC Pre-conference Forum: Higher education in a global economy: implications for technology and JISC Edinburgh International Conference Centre 23 March 2009

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Lorcan Dempsey, OCLC Research Systemwide organization of information resources: a multiscalar environment JISC Pre-conference Forum: Higher education in a global economy: implications for technology and JISC Edinburgh International Conference Centre 23 March 2009. Crude, - PowerPoint PPT Presentation

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Page 1: Lorcan  Dempsey, OCLC Research

Lorcan Dempsey, OCLC Research

Systemwide organization of information resources: a multiscalar environment

JISC Pre-conference Forum: Higher education in a global economy: implications for technology and JISC

Edinburgh International Conference Centre23 March 2009

Page 2: Lorcan  Dempsey, OCLC Research

Crude,Simplistic &Reductive

Jokes

Page 3: Lorcan  Dempsey, OCLC Research

INSTITUTION SCALE

Page 4: Lorcan  Dempsey, OCLC Research
Page 5: Lorcan  Dempsey, OCLC Research

TRANSACTION/INTERACTION COSTS

Page 6: Lorcan  Dempsey, OCLC Research

Harvard Business Review (1999)

Page 7: Lorcan  Dempsey, OCLC Research

CORE COMPONENTS OF A COMPANY

CustomerRelationshipManagement

Product Innovation

InfrastructureBack office capacities thatsupport day-to-day operations“Routinized” workflowsEconomies of scale important

Develop new products andservices and bring them tomarketSpeed/flexibility important

Attracting and building relationships with customers“Service-oriented”, customizationEconomies of scope important(i.e., sell customer wide rangeof products)

Page 8: Lorcan  Dempsey, OCLC Research

LIBRARIES

CustomerRelationshipManagement

Product Innovation

Infrastructure

Physical space,Physical inventory, RepositorySystems infrastructureOnline services, etc.

Acquire/develop new information resources and services to supportevolving research and learningworkflows

Provision of study & social spacesInterpret learning and research needs Personalized research assistanceMarketing and assessmentCustomization/personalization

CustomerRelationshipManagement

Product Innovation

Infrastructure

Page 9: Lorcan  Dempsey, OCLC Research

RESCALING

What is at institution scale?

Historic externalizations …E-journalsCataloging?

National-scaleJISC Web-scale

GoogleAmazon

Page 10: Lorcan  Dempsey, OCLC Research

COLLECTIONS GRID

high low

low

high

Stewardship

Un

iqu

enes

s

Low-LowFreely-accessible web resourcesOpen source softwareNewsgroup archives

Low-HighBooks & JournalsNewspapersGov DocumentsCD & DVDMapsScores

High-LowResearch & Learning Materials Institutional recordsePrints/tech reportsLearning objectsCoursewareE-portfoliosResearch dataProspectusInsitutional website

High-HighSpecial CollectionsRare booksLocal/Historical NewspapersLocal History MaterialsArchives & ManuscriptsTheses & dissertations

Page 11: Lorcan  Dempsey, OCLC Research

• Rescaling the uniform?• Developing the unique?• Distinctive scope of the institutional?

Page 12: Lorcan  Dempsey, OCLC Research

Licensed• Discovery• Management• Preservation

Print (B&J)• Discovery• Management• Preservation

high low

low

high

Stewardship

Un

iqu

en

es

s

BOOKS AND JOURNALS

Uniform?

Page 13: Lorcan  Dempsey, OCLC Research

• The outputs of research and learning – Data – big and small– Eprints, learning

materials– A life’s work on a thumb

drive

• Records management– Podcasts, videos, …– Website, prospectus, …– Business records

high low

low

high

Stewardship

Un

iqu

en

es

s

Institutional

Multiscalar confusion?

Page 14: Lorcan  Dempsey, OCLC Research

high low

low

high

Stewardship

Un

iqu

en

es

s

THE SPECIAL

• Discovery– fragmented

• Manage– Cottage industry

• Preserve– Locally variable

Multiscalar

Page 15: Lorcan  Dempsey, OCLC Research

• Management• Preservation

Institutional needs …

Page 16: Lorcan  Dempsey, OCLC Research

From institution to multiscalar

• Institutional no longer the appropriate scale for many things

• Infrastructure collaboratively, nationally or externally sourced

• Supra-institutional institutions immature