Los Angeles County

SHERIFF’S DEPARTMENT

CENTRAL PATROL DIVISIONRISK MANAGEMENT FORUMDecember 10, 2020

SHERIFF ALEX VILLANUEVA

Capturing Data for the following time periods:November 2017 – October 2018November 2018 – October 2019November 2019 – October 2020

Watch CommanderService Comment ReportComplaints – Personnel & Service

Central Patrol Division

Watch Commander Service Comment ReportComplaints – Personnel & ServiceCentral Patrol Division

12Information provided by the respective unit and entered on 11/10/2020

AVA CEN CPT ELA MDR SLA Total

Nov 2017 - Oct 2018 3 54 42 48 19 40 206

Nov 2018 - Oct 2019 3 54 61 49 24 36 227

Nov 2019 - Oct 2020 7 68 50 30 30 48 233

% Chg 18/19 to 19/20 133.33% 25.93% -18.03% -38.78% 25.00% 33.33% 2.64%

2019/2020 Avg 38.83 38.83 38.83 38.83 38.83 38.83

0

10

20

30

40

50

60

70

Station Total Complaint FormsPersonnel & Service

Watch Commander Service Comment ReportComplaints – Personnel & ServiceAvalon Station

Total number of dispositions may not match total number of complaints as each form may have more than one named personnel on it.

13Information provided by the respective unit and entered on 11/10/2020

Personnel Complaints Service Complaints Total

Nov 2017 - Oct 2018 2 1 3

Nov 2018 - Oct 2019 1 2 3

Nov 2019 - Oct 2020 5 2 7

% Chg 18/19 to 19/20 400.00% 0.00% 133.33%

0

1

2

3

4

5

WCSCR's 2

1

1

2

5

1

1

1

Conduct Appears Reasonable

Conduct Could Have Been Better

Conduct Should Have Been Different

Exonerated

Pending

Resolved - Conflict Resolution

Service Only - Review Complete - NoFurther Action

Unable to Determine

Service Review Terminated

Dispositions

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch Commander Service Comment ReportComplaints – Personnel & ServiceAvalon Station

14Total complaint forms may not match personnel or service complaints, as each complaint form may have more than one complaint category.Information provided by the respective unit and entered on 11/10/2020

Discourtesy DishonestyUnreason.

Force

ImproperDet.,

Search,Arrest

ImproperTactics

Neglect ofDuty

Operationof Vehicles

Off DutyConduct

Harassment Discrim.Person -

OtherTotal

Nov 2017 - Oct 2018 1 0 0 1 0 0 0 0 0 0 0 2

Nov 2018 - Oct 2019 0 0 1 0 0 0 0 0 0 0 0 1

Nov 2019 - Oct 2020 1 0 0 2 0 0 0 0 1 0 1 5

0

1

2

Personnel Complaints By Category

1

2

2

Policy/Procedures

Response time

Traffic Citation

Other

Service Complaints By Category

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

35

4

3

2

2

5

4

1

37

1

8

1

1

1

6

1

1

34

5

9

1

10

3

2

3

1

Conduct Appears Reasonable

Conduct Could Have Been Better

Conduct Should Have Been Different

Exonerated

Pending

Resolved - Conflict Resolution

Service Only - Review Complete - NoFurther Action

Unable to Determine

Service Review Terminated

Dispositions

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch Commander Service Comment ReportComplaints – Personnel & ServiceCentury Station

Total number of dispositions may not match total number of complaints as each form may have more than one named personnel on it.

15Information provided by the respective unit and entered on 11/10/2020

One (1) WCSCR complaint resulted in an Administrative Investigation during the following time period:

One (1) in Nov 2018 – Oct 2019

Personnel Complaints Service Complaints Total

Nov 2017 - Oct 2018 45 9 54

Nov 2018 - Oct 2019 47 7 54

Nov 2019 - Oct 2020 62 6 68

% Chg 18/19 to 19/20 31.91% -14.29% 25.93%

0

10

20

30

40

50

60

WCSCR's

Watch Commander Service Comment ReportComplaints – Personnel & ServiceCentury Station

16Total complaint forms may not match personnel or service complaints, as each complaint form may have more than one complaint category.Information provided by the respective unit and entered on 11/10/2020

Discourtesy DishonestyUnreason.

Force

ImproperDet.,

Search,Arrest

ImproperTactics

Neglect ofDuty

Operationof Vehicles

Off DutyConduct

Harassment Discrim.Person -

OtherTotal

Nov 2017 - Oct 2018 11 2 2 18 1 6 1 1 6 6 4 58

Nov 2018 - Oct 2019 20 2 4 18 6 6 0 0 4 2 4 66

Nov 2019 - Oct 2020 29 0 7 25 9 14 0 0 10 3 8 105

0

10

20

30

Personnel Complaints By Category

3

1

5

3

1

1

2

3

1

1

2

Policy/Procedures

Response time

Traffic Citation

Other

Service Complaints By Category

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch Commander Service Comment ReportComplaints – Personnel & ServiceCompton Station

Total number of dispositions may not match total number of complaints as each form may have more than one named personnel on it.

17Information provided by the respective unit and entered on 11/10/2020

Personnel Complaints Service Complaints Total

Nov 2017 - Oct 2018 34 8 42

Nov 2018 - Oct 2019 49 12 61

Nov 2019 - Oct 2020 39 11 50

% Chg 18/19 to 19/20 -20.41% -8.33% -18.03%

0

10

20

30

40

50

WCSCR's 29

2

3

3

1

3

1

46

5

2

4

1

2

1

36

1

6

3

2

2

Conduct Appears Reasonable

Conduct Could Have Been Better

Conduct Should Have Been Different

Exonerated

Pending

Resolved - Conflict Resolution

Service Only - Review Complete - NoFurther Action

Unable to Determine

Service Review Terminated

Dispositions

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch Commander Service Comment ReportComplaints – Personnel & ServiceCompton Station

18Total complaint forms may not match personnel or service complaints, as each complaint form may have more than one complaint category.Information provided by the respective unit and entered on 11/10/2020

Discourtesy DishonestyUnreason.

Force

ImproperDet.,

Search,Arrest

ImproperTactics

Neglect ofDuty

Operationof Vehicles

Off DutyConduct

Harassment Discrim.Person -

OtherTotal

Nov 2017 - Oct 2018 14 1 1 11 3 2 0 0 2 0 3 37

Nov 2018 - Oct 2019 17 4 3 21 6 8 1 0 4 5 3 72

Nov 2019 - Oct 2020 20 2 6 15 6 7 2 0 9 2 4 73

0

5

10

15

20

25

Personnel Complaints By Category

1

1

4

2

1

1

8

3

5

1

2

3

Policy/Procedures

Response time

Traffic Citation

Other

Service Complaints By Category

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

37

1

3

1

4

3

17

4

5

7

6

8

2

17

2

7

2

1

1

Conduct Appears Reasonable

Conduct Could Have Been Better

Conduct Should Have Been Different

Exonerated

Pending

Resolved - Conflict Resolution

Service Only - Review Complete - NoFurther Action

Unable to Determine

Service Review Terminated

Dispositions

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch Commander Service Comment ReportComplaints – Personnel & ServiceEast Los Angeles Station

Total number of dispositions may not match total number of complaints as each form may have more than one named personnel on it.

19Information provided by the respective unit and entered on 11/10/2020

One (1) WCSCR complaint resulted in an Administrative Investigation

during the following time period:

One (1) in Nov 2018 – Oct 2019

Personnel Complaints Service Complaints Total

Nov 2017 - Oct 2018 45 3 48

Nov 2018 - Oct 2019 37 12 49

Nov 2019 - Oct 2020 27 3 30

% Chg 18/19 to 19/20 -27.03% -75.00% -38.78%

0

10

20

30

40

50

WCSCR's

Watch Commander Service Comment ReportComplaints – Personnel & ServiceEast Los Angeles Station

20Total complaint forms may not match personnel or service complaints, as each complaint form may have more than one complaint category.Information provided by the respective unit and entered on 11/10/2020

Discourtesy DishonestyUnreason.

Force

ImproperDet.,

Search,Arrest

ImproperTactics

Neglect ofDuty

Operationof Vehicles

Off DutyConduct

Harassment Discrim.Person -

OtherTotal

Nov 2017 - Oct 2018 21 0 4 14 1 2 1 0 4 0 8 55

Nov 2018 - Oct 2019 26 1 1 9 3 5 1 1 2 1 8 58

Nov 2019 - Oct 2020 21 3 5 17 7 1 0 0 3 0 8 65

0

5

10

15

20

25

Personnel Complaints By Category

1

2

3

2

3

5

1

2

Policy/Procedures

Response time

Traffic Citation

Other

Service Complaints By Category

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch Commander Service Comment ReportComplaints – Personnel & ServiceMarina del Rey Station

Total number of dispositions may not match total number of complaints as each form may have more than one named personnel on it.

21Information provided by the respective unit and entered on 11/10/2020

Personnel Complaints Service Complaints Total

Nov 2017 - Oct 2018 15 4 19

Nov 2018 - Oct 2019 20 4 24

Nov 2019 - Oct 2020 29 1 30

% Chg 18/19 to 19/20 45.00% -75.00% 25.00%

0

10

20

30

WCSCR's 18

3

1

8

28

3

2

8

1

22

2

1

3

1

Conduct Appears Reasonable

Conduct Could Have Been Better

Conduct Should Have Been Different

Exonerated

Pending

Resolved - Conflict Resolution

Service Only - Review Complete - NoFurther Action

Unable to Determine

Service Review Terminated

Dispositions

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch Commander Service Comment ReportComplaints – Personnel & ServiceMarina del Rey Station

22Total complaint forms may not match personnel or service complaints, as each complaint form may have more than one complaint category.Information provided by the respective unit and entered on 11/10/2020

Discourtesy DishonestyUnreason.

Force

ImproperDet.,

Search,Arrest

ImproperTactics

Neglect ofDuty

Operationof Vehicles

Off DutyConduct

Harassment Discrim.Person -

OtherTotal

Nov 2017 - Oct 2018 14 1 0 7 0 0 0 0 2 0 2 26

Nov 2018 - Oct 2019 9 3 1 8 4 11 0 1 0 0 3 40

Nov 2019 - Oct 2020 12 0 0 7 1 6 0 1 1 0 1 29

0

5

10

15

Personnel Complaints By Category

5

3

5

1

2

1

Policy/Procedures

Response time

Traffic Citation

Other

Service Complaints By Category

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

49

10

4

1

6

38

2

1

1

1

4

1

1

44

3

2

2

2

6

3

Conduct Appears Reasonable

Conduct Could Have Been Better

Conduct Should Have Been Different

Exonerated

Pending

Resolved - Conflict Resolution

Service Only - Review Complete - NoFurther Action

Unable to Determine

Service Review Terminated

Dispositions

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch Commander Service Comment ReportComplaints – Personnel & ServiceSouth Los Angeles Station

Total number of dispositions may not match total number of complaints as each form may have more than one named personnel on it.

23Information provided by the respective unit and entered on 11/10/2020

Five (5) WCSCR complaints resulted in an Administrative Investigation during the following time periods:

Three (3) in Nov 2017 – Oct 2018Two (2) in Nov 2019 – Oct 2020

Personnel Complaints Service Complaints Total

Nov 2017 - Oct 2018 40 0 40

Nov 2018 - Oct 2019 31 5 36

Nov 2019 - Oct 2020 42 6 48

% Chg 18/19 to 19/20 35.48% 20.00% 33.33%

0

10

20

30

40

WCSCR's

Watch Commander Service Comment ReportComplaints – Personnel & ServiceSouth Los Angeles Station

24Total complaint forms may not match personnel or service complaints, as each complaint form may have more than one complaint category.Information provided by the respective unit and entered on 11/10/2020

Discourtesy DishonestyUnreason.

Force

ImproperDet.,

Search,Arrest

ImproperTactics

Neglect ofDuty

Operationof Vehicles

Off DutyConduct

Harassment Discrim.Person -

OtherTotal

Nov 2017 - Oct 2018 11 2 4 18 3 1 0 0 4 3 8 54

Nov 2018 - Oct 2019 13 2 2 11 2 1 0 0 6 3 5 45

Nov 2019 - Oct 2020 20 4 4 21 4 4 0 0 5 3 8 73

0

5

10

15

20

Personnel Complaints By Category

1

1

1

2

3

4

1

Policy/Procedures

Response time

Traffic Citation

Other

Service Complaints By Category

Nov 2017 - Oct 2018 Nov 2018 - Oct 2019 Nov 2019 - Oct 2020

Watch CommanderService Comment ReportPublic Commendations

Central Patrol Division

Watch Commander Service Comment ReportPublic CommendationsCentral Patrol Division

26Information provided by the respective unit and entered on 11/10/2020

AVA CEN CPT ELA MDR SLA Total

Nov 2017 - Oct 2018 17 33 15 51 29 29 174

Nov 2018 - Oct 2019 16 50 14 32 30 25 167

Nov 2019 - Oct 2020 8 21 11 19 24 22 105

% Chg 18/19 to 19/20 -50.00% -58.00% -21.43% -40.63% -20.00% -12.00% -37.13%

2019/2020 Avg 17.50 17.50 17.50 17.50 17.50 17.50

0

10

20

30

40

50

60

Station Public Commendations

Watch Commander Service Comment ReportPublic CommendationsAvalon Station

27Information provided by the respective unit and entered on 11/10/2020

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Total

Nov 2017 - Oct 2018 1 1 0 2 0 1 5 1 3 1 1 1 17

Nov 2018 - Oct 2019 1 1 1 1 2 1 2 1 1 1 3 1 16

Nov 2019 - Oct 2020 0 0 0 2 0 0 0 0 1 1 4 0 8

% Chg 18/19 to 19/20 -100.00% -100.00% -100.00% 100.00% -100.00% -100.00% -100.00% -100.00% 0.00% 0.00% 33.33% -100.00% -50.00%

0

1

2

3

4

5

Total Public Commendations By Month

Watch Commander Service Comment ReportPublic CommendationsCentury Station

28Information provided by the respective unit and entered on 11/10/2020

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Total

Nov 2017 - Oct 2018 1 2 6 0 5 6 3 1 1 3 3 2 33

Nov 2018 - Oct 2019 1 1 5 3 6 2 1 12 6 5 1 7 50

Nov 2019 - Oct 2020 1 1 2 3 2 2 1 2 2 0 3 2 21

% Chg 18/19 to 19/20 0.00% 0.00% -60.00% 0.00% -66.67% 0.00% 0.00% -83.33% -66.67% -100.00% 200.00% -71.43% -58.00%

0

2

4

6

8

10

12

Total Public Commendations By Month

Watch Commander Service Comment ReportPublic CommendationsCompton Station

29Information provided by the respective unit and entered on 11/10/2020

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Total

Nov 2017 - Oct 2018 1 0 1 1 2 2 2 0 1 5 0 0 15

Nov 2018 - Oct 2019 1 2 0 0 0 5 0 0 2 1 1 2 14

Nov 2019 - Oct 2020 0 2 2 3 2 0 1 1 0 0 0 0 11

% Chg 18/19 to 19/20 -100.00% 0.00% 200.00% 400.00% 200.00% -100.00% 100.00% 100.00% -100.00% -100.00% -100.00% -100.00% -21.43%

0

1

2

3

4

5

Total Public Commendations By Month

Watch Commander Service Comment ReportPublic CommendationsEast Los Angeles Station

30Information provided by the respective unit and entered on 11/10/2020

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Total

Nov 2017 - Oct 2018 1 2 5 10 3 4 7 1 5 4 2 7 51

Nov 2018 - Oct 2019 2 1 5 4 2 3 3 3 2 3 1 3 32

Nov 2019 - Oct 2020 1 0 1 3 1 0 0 6 1 3 2 1 19

% Chg 18/19 to 19/20 -50.00% -100.00% -80.00% -25.00% -50.00% -100.00% -100.00% 100.00% -50.00% 0.00% 100.00% -66.67% -40.63%

0

2

4

6

8

10

Total Public Commendations By Month

Watch Commander Service Comment ReportPublic CommendationsMarina del Rey Station

31Information provided by the respective unit and entered on 11/10/2020

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Total

Nov 2017 - Oct 2018 2 4 0 0 2 1 4 3 1 3 1 8 29

Nov 2018 - Oct 2019 0 5 3 2 0 0 4 5 0 3 3 5 30

Nov 2019 - Oct 2020 0 0 0 0 1 1 0 3 1 2 5 11 24

% Chg 18/19 to 19/20 0.00% -100.00% -100.00% -100.00% 100.00% 100.00% -100.00% -40.00% 100.00% -33.33% 66.67% 120.00% -20.00%

0

2

4

6

8

10

12

Total Public Commendations By Month

Watch Commander Service Comment ReportPublic CommendationsSouth Los Angeles Station

32Information provided by the respective unit and entered on 11/10/2020

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Total

Nov 2017 - Oct 2018 2 2 3 3 3 3 2 2 1 3 3 2 29

Nov 2018 - Oct 2019 1 2 6 0 4 1 0 2 1 3 2 3 25

Nov 2019 - Oct 2020 2 0 0 2 1 0 4 3 3 1 3 3 22

% Chg 18/19 to 19/20 100.00% -100.00% -100.00% 200.00% -75.00% -100.00% 400.00% 50.00% 200.00% -66.67% 50.00% 0.00% -12.00%

0

1

2

3

4

5

6

Total Public Commendations By Month