loughtec it infrastructure & support

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Ciaran Mullin Business Development Manager 9 th August 2011 Prepared for: Ciaran Mullin Business Development Manager 9 th August 2011

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Introductory presentation to Loughtec, supplier of IT support and infrastucture services based in Omagh, Northern Ireland.

TRANSCRIPT

Page 1: Loughtec IT Infrastructure & Support

Ciaran MullinBusiness Development Manager

9th August 2011

Prepared for:

Ciaran MullinBusiness Development

Manager

9th August 2011

Page 2: Loughtec IT Infrastructure & Support

Our aim

Simply to...

Offer businesses quality results based IT Solutions

Page 3: Loughtec IT Infrastructure & Support

Background• Loughtec was set up in 2006 by Sean McDermott and Cathal Green

• The owners have over 35 years combined Industry Experience

• We at Loughtec are committed to developing long term relationships by providing high quality customer service, client satisfaction and a value for money.

• Loughtec invest in business resources and staff training to ensure constant improvement

• We have alliances / partnerships with Ericom, VMware, DataCore and Certified Infrastructural Skills across all Microsoft Platforms

Page 4: Loughtec IT Infrastructure & Support

Some of our customers

Page 5: Loughtec IT Infrastructure & Support

Resources & Team

We are based in a modern 5,000 sq ft facility in Omagh which gives us a central location in Northern Ireland

We have a highly experienced team of 4 technical Engineers – combining over 88 years industry experience

We are fully accredited technicians in Ericom, VMware, DataCore and across all Microsoft Platforms

Page 6: Loughtec IT Infrastructure & Support

Products & Services

We offer IT services in a number of variety of ways for our customersWe can provide: -

IT Support Services by annual contract or by blocks of SLA hours

IT consultancy for customers where we analyse a customers

business needs and match these up with products that fit for

purpose

We use all our experience of Software and Hardware for our

customers to ensure we deliver the right products to our

customers

Loughtec help our customers get up to speed with new IT trends

like Cloud Computing, Hosted Exchange Email, Off-site backups

and advise which ones may suit their particular business model

Page 7: Loughtec IT Infrastructure & Support

What sets us apart!

One-stop-shop for a range of IT products

Local service provider – you have direct access to owner managers. Owner managers have experience of being the “customer” as well

Highly skilled team – with technical support from our strategic partners

Prompt service, and service where we cut out the jargon

Services that offer excellent value for money e.g. Contract/SLA time

Customer satisfaction guaranteed

Cost effective technologies e.g. WebConnect V’s Citrix

Page 8: Loughtec IT Infrastructure & Support

Customer story

S. O’Neill & CoServices provided: -

Full IT System design and installationService Level AgreementLoughtec’s Server MonitoringRemote Access Solution “WebConnect”Disaster Recovery Plan for businessNetwork Security plan for Internet Access and Email Services

For feedback on our service delivery contact:

Sinead O’Neill Accountant 028 796 59393

“Without effective IT systems we would be left behind. Loughtec’s solution does

make such a difference to my business. My employees and I are more efficient,

profitable and more content.”

Sinead O’NeillChartered AccountantS. O’Neill and Company

Page 9: Loughtec IT Infrastructure & Support

Customer story

Foyle Food GroupServices provided: -

Full Remote Access for all 250 employeesService Level AgreementEmail Spam Filtering Software & Email Continuity Disaster Recovery Plan for Server and Workstations Network Security plan for Managed Internet Access and Email Services

For feedback on our service delivery contact:

John Magennis028 8224 3201

“The solution Loughtec implemented was more stable, user-friendly and reliable and

it was half the price of the previous solution. Our users need less support and because the systems are easier to use they

are more productive.”

John MagennissGroup IT ManagerFoyle Food Group

Page 10: Loughtec IT Infrastructure & Support

What are your needs?

Questions & Answers

Page 11: Loughtec IT Infrastructure & Support

The next steps …….

Page 12: Loughtec IT Infrastructure & Support

Contact Details

Ciaran MullinLoughtec LtdSkeboy House1 Campsie PlaceOmaghCo. Tyrone

Office 028 8225 2445Mobile 078 5051 5781Email: [email protected]: www.loughtec.com