Make your

Fall in Lovewith yourBrand

customers

Attract them:Always look your bestThe best way to attract customers is to create a great looking website that clearly lays out your business’s core identity. Do so by showcasing videos, blogs, and social media. And don’t be afraid to share your brand’s story.

1

Deliver awesomecustomer service:Go the extra mileIt’s not all about me, me, me. You need to show customers that you have an interest in what they do and how they do it so you can offer them solutions to their pain points.

2

Create and shareengaging content:Show them you’re not afraidto try new things

3

of people say a website’s design is thenumber one criterion discerning the credibility of a company.

It takes about 50 milliseconds (that’s 0.05 seconds)for users to form an opinion about your website that determines whether they like your site or not, whether they’ll stay or leave.

46%Companiesthat blog get

55% more webtraffic.(Hubspot)

58%Thankyou

are willing to spend more on companies thatprovide excellent customer service. (American Express)

55%say easy access toinformation and support can make them fall in love with a brand. (RightNow)

Companies that blog get

55%more web traffic.

(Hubspot)

Shoppers who view video are 1.81x more likely to purchase than non-viewers.(Adobe)

Infographics are Liked andshared on social media 3xmore than other any othertype of content.(Massplanner)

82%of consumers feel more positive about a company after reading custom content. (Demand Metric, 2014)

Under promise andover deliver:Sweep them off their feet

4

Pop the big question:Take the relationship to the next level

5

Customer loyalty

3out of 4customers say theyhave spent more witha company becauseof a history of positiveexperiences. (Kissmetrics)

Customer loyalty can be worth 10times as much as a single purchase.

(White House Office of Consumer Affairs)

88%of people trust online reviews writtenby other consumers as much as theytrust recommendations frompersonal contacts.(BrightLocal)

Will you refer me“ ”Will you leave me a positive testimonial?“ ”On average, loyal customers are worth up to 10 timesas much as their first purchase.Source: White House Office of Consumer Affairs