lowes sharp microwave drawer survey - · pdf filecontents lowes sharps microwave drawer...
TRANSCRIPT
CONTENTS
LOWES SHARPS MICROWAVE DRAWER SURVEY
Summary and Scope of Work ........................................................................................................... 2
Survey Procedures ............................................................................................................................ 3
STORE DOES NOT CARRY MICROWAVE AND DOES NOT HAVE A CABINET ........................... 9
Completing the Project ...................................................................................................................... 9
IVR Instructions ................................................................................................................................. 9
Sharp Microwave Drawer Survey Questions ................................................................................... 10
QUESTION TYPE WHO TO CONTACT
GENERAL PROJECT QUESTIONS
DISTRICT MANAGER
SPECIFIC PROJECT REPORTING OR STORE ISSUES
PROJECT MANAGER
JEFF DIXON (704) 768-2038 MON–FRI, 8:30AM-5:30PM EST [email protected]
SCHEDULING ISSUES CONTACT CENTER DISTRICT COORDINATOR
(866) 462.3336 MON-FRI, 8AM-5PM
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The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
SUMMARY AND SCOPE OF WORK
In 508 Lowes Stores we are to locate the Sharp Cabinet Drawer Display cabinet in the Kitchen Cabinet area.
We are to:
Locate the Sharp Microwave Drawer DisplayCabinet in the Cabinet area. The cabinet can be a 24 inch or 30 inch cabinet.
There is a store list posted on ARS connects that indicates what model and size each store should have.
The client is going to complete a display change and needs to know the exact measurement of the cabinet opening that holds this microwave, height and width. THESE MEASUREMENTS MUST BE PRECISE TO THE 16th of an inch.
These measurements will be used to detrmine if the new displays will fit.
PHOTOS ARE REQUIRED FOR THIS TASK.
You must submit photos of:
The cabinet that contains Sharp Microwave Drawer (or the opening of the cabinet if the drawer is missing)
The Entire Kitchen Cabinet Vignette (area) that the Sharp Microwave Drawer is displayed in.
A photo of the sticket that identifies the Cabinet Brand that the Sharp Microwave Cabinet is in.
IF THERE ARE NOT AT LEAST 3 PHOTOS in you report it will be rejected and have to be redone.
This survey should take no more than 30 minutes and they payout is 30 minutes per visit.
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The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
SURVEY PROCEDURES
The first step in completing the survey is to determine the size of the cabinet that you should be looking for. ON ARS Connect the Sharp Microwave store list is posted DO NOT PRINT THIS REPORT. View it only to determine the size of cabinet you should be seeing in the store
SISO into the WO. DO NOT LILO.
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The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
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The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
6
The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
7
The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
8
The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
Below is a work sheet for you to use to record your answers. YOU MUST TAKE AND REPORT ALL 4 MEASUREMENTS.
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The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
STORE DOES NOT CARRY MICROWAVE AND DOES NOT HAVE A CABINET
It is possible that the store no longer carries this microwave and does not have a cabinet for a microwave to go in. If this is the case:
Answer question 1 Store Does not carry Sharp Microwave Drawer and does not have a cabinet.
Take a photo of the computer screen showing that items 184681 and 298865 are non stock for this store.
Supply the name of the cabinet associate you confirmed this with, WE MUST HAVE THE NAME AND TITLE OF THE CABINET ASSOCIATE THAT YOU CONFIRMED THAT THE STORE DOES NOT CARRY THE SHARP MICRWAVE DRAWER or the report will be rejected and have to be redone.
Please be thorough and ensure that you are accurate when reporting.
COMPLETING THE PROJECT
Complete Tech Web reporting of the project with Photos. PHOTOS ARE RQUIRED FOR THIS TASK.
SIS0 out of the WO.
IVR INSTRUCTIONS
SMARTPHONE:
- Use “Zeus Tech Link” on your Smartphone to report your
- assembly work and to answer the project survey questions.
- See photo to the right. OR
TECH WEB: - Report your assembly work via Tech Web
If you do not have internet access, contact your Service
Coordinator for alternate instructions on how to report your work.
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The materials contained herein are the proprietary information of Apollo Retail Services. No dissemination of these materials is permitted without expressed written consent.
Apollo Retail Services © 2014
LOWES BAGMASTER SURVEY
SHARP MICROWAVE DRAWER SURVEY QUESTIONS