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LUESA – Code Enforcement Signs Online Permit Application Process Procedure Document 1

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Page 1: LUESA& – Code&Enforcement Signs&Online&Permit ......Important&Changes:! Asingle%electrical%and%or%building%permit%will%be%issued%for%each% project%address,%reducing%the%needfor%1%to%1%permits%and

LUESA  – Code  EnforcementSigns  Online  Permit  Application  Process

Procedure  Document

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Sign  permits:Ø Sign  permits  are  required  by  all  zoning  jurisdictions   located  in  

Mecklenburg  County.    v City  of  Charlottev Town  of  Davidsonv Town  of  Huntersvillev Town  of  Corneliusv Town  of  Mint  Hillv Town  of  Pinevillev Town  of  Matthews

Ø Associated  Building  and  Electrical  permits  are  required  by  Mecklenburg  County  Code  Enforcement.

Ø Permits  are  required  to  ensure  signs  are  designed,  constructed,  installed,  and  maintained  so  that  public  safety  and  traffic  safety  are  not  compromised.

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Sign  Permits  -­‐ typesØ The  following  types  of  signs  require  permits  before  erecting  a  sign.    These  

types  appear  in  the  online  process  as  choices  when  applying:

Ø Wall  Signs:  Wall  signs  shall  be  permitted  on  the  wall  of  a  building.  Any  sign  attached  to  or  erected  against  the  wall  of  a  building  or  structure,  with  the  exposed  face  of  the  sign  in  a  plane  parallel  to  the  plane  of  said  wall.

Ø Canopy  and  Awning  Signs:  Signs  may  be  attached,  painted,  or  printed  upon  a  canopy  or  awning

Ø Projecting  Signs:  A  sign  other  than  a  wall  sign,  which  projects  from  and  is  supported   by  a  wall  of  a  building  or  structure.  A  projecting  sign  may  be  used  in  lieu  of  a  detached  sign.  Such  sign  shall  be  permitted

Ø Roof:  A  sign  erected  upon  or  above  a  roof  or  parapet  of  a  building  structure.  

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When  an  Electrical  Permit  is  needed  and  required  information:Ø Electrical:

v All  illuminated  signs  shall  be  installed  in  accordance  with  the  applicable  provisions  of  the  North  Carolina  State  Electrical  Code  and  all  detached  signs  shall  be  so  illuminated  by  an  underground  electrical  source.

v Illuminated  (or  Flashing)  =  Electrical  permit  is  required  v 1  electrical  permit  for  each  project  address  (no  matter  how  many  illuminated  signs)

v Permit  fee  is  based  on  Electrical  cost  portion  of  project  per  the  adopted  permit  fee  schedule

v Electrical  permit  requires  a  valid  electrical  licensev Electrical  permit  job  description  should  state:  “Illuminated  Sign”

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When  a  Building  permit  is  required  and  required  information:Ø Building:

v Rules   for  determining   if  Building   permit  needed   on  Sign  project:§ Category  =  Attached

§ Attached  To  =  Projecting

§ Sign  Size  Area  =  6  or  more  sq.  ft.

v Projecting  signs  exceeding   6  square   feet  =  Building   permit   is  required  v 1  building   permit   for  each  project  address  (no  matter  how  many  

projecting  signs)v Permit   fee  will  be  the  minimum  permit   feev A  general   contractor   license   is  not  required,  allowing   sign  contractors  

to  obtain   the  needed   building  permitv Sign  contractor   should  be   listed  as  general   contractor   (gc)  unless  a  gc is  

specifically   listedv Monumental   signs  will  not  go  through  this  process.    They  should  be  

submitted   through  the  regular   plan  review   process  and  may  require  a  general   contractor,  depending   on  cost  of  construction

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When  a  Building  permit  is  required  and  required  information:If  a  building  permit   is  required,   the  following   information   is  required   to  be  submitted:

Ø Plans  with  details  of  construction  containing  information  outlined  in  H105  of  Appendix  H.    This  includes  dimensions,  materials  used,  addressed  loads  and  stresses,  anchorage  and  fastening  details.    

Ø Plans  should  address  specific  requirements  for  projecting  signs  found  in  section  H112  and  Table  4-­‐B.

Ø Elevations  of  building  exterior  are  necessary  to  identify  the  location  of  the  sign  and  the  mounting  height  in  relation  to  the  existing  building.

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Important  Changes:Ø A  single  electrical   and  or  building  permit  will  be  issued   for  each  

project  address,  reducing  the  need  for  1  to  1  permits   and  reducing  the  cost  of  permitting   in  the  case  of  more  than  2  signs.

Ø The  sign  permit  will  not  be  issued   until   the  electrical   and  or  building  permits   are  approved  and  issued,  and  vice  versa.

Ø A  building  permit   is  required  for  projecting  signs   greater  than  6  feet,  along  with  attachment   drawings.

Ø If  a  different  contractor  will  be  named  on  the  building  permit,  the  sign  contractor  needs   to  note  this  when  applying  for  the  sign  permit.

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Request  to  AutomateØ Currently,  sign  permits  are  a  manual  process,  whereas  

many  of  our  other  permitting  streams  have  been  automated.    

Ø Requests  have  been  made  to  automate  this  process  so  that:v Sign  contractors  can  submit  online   sign  applicationsv Once  a  permit   is  issued,   a  permit  document   is  created  

with  remarks  instructing   the  contractor  to  ‘Request  Inspection’.q Inspection  requests  can  be  made  for  zoning  (City  of  

Charlotte,  Town  of  Huntersville,  Town  of  Mint  Hill,  and  the  County  Land  Development  inspector  who  handles  the  remaining  towns,  as  well  as  for  the  building  and  electrical  permits.

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Automated  Sign  Permit  Vision:Ø Create  an  online  permit  application  process:  A  customer  

dashboard  to  be  provided  to  the  contractors  to  be  able  to  log  in  and  apply  for  the  permit.  The  online  application  to  contain  all  the  fields  in  the  paper  application.  Once  the  application  is  complete,  the  system  would  provide  a  permit  number  and  a  submittal  number.  This  does  not  mean  issuance  of  the  permit.  

Ø Upload  drawings  pertaining  to  Sign  Permit: Contractors  would  be  able  to  upload  supporting  documents  and  plan  drawings  on  the  dashboard.  The  plan  drawings  once  uploaded  and  submitted,  the  system  would  stop  them  from  making  any  further  changes  or  upload  an  updated  drawing  till  the  reviewer  requests  them.  User  would  be  able  to  up  load  other  supporting  documents  at  any  time  of  the  project

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Web  PermitsContractor  Dashboard  http://webpermit.mecklenburgcountync.gov

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Contractor  Login  Screen

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Contractor  Dashboard  Welcome  Page

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Go  to  ‘Permit  Application’  tab  -­‐>  Click  on  ‘New  Sign  Permit’

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Sign  Permit   Application  Address  Lookup  screen

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Click   on  ‘GO’  for  Desired  address

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Application   for  Sign  Permit

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Application  for  Sign  Permit  – Add  Sign  screen

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Sign  – Attached  – Canopy  or  Awning

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Application   for  Sign  Permit   – Add  Sign  screen

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Sign  – Attached  – Projecting

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Application   for  Sign  Permit   – Add  Sign  screen

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Sign  – Attached  -­‐ Roof

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Sign  – Attached  -­‐ Wall

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Sign  – Detached  -­‐ Illuminating/Flashing

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Sign  – Billboard

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Application   for  Sign  Permit   -­‐ Signs

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Application   for  Sign  Permit   – Electrical   /  Building  Permit

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Application   for  Sign  Permit   – Supporting  Documents

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Sign  Permit   Application  Confirmation   Screen

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Plans  Received  for  Sign  Project’  email  is  generated

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‘ePlan  Submittal’  is  scheduled  and  the  gate  is  opened  to  upload  revised  drawings

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Email  is  sent  by  staff  for  ‘Additional  Information  Required’  -­‐>  Click  on  the  link  will  take  you  to  the  ‘Project’  page

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Under  ‘Project’  page  -­‐>  Click  on  ‘Add  Sign  Drawings’  will  allow  to  upload  new  drawings  for  ‘Signs’  &  ‘Building  for  projecting’  and  ‘Add  Supporting  Documents’  will  add  new  documents  -­‐>  Click  ‘Save  Draft’  then  click  ‘Release  for  Review’  will  close  the  portal  and  the  plans  are  ‘Accepted’  -­‐>  close  the  review  and  issue  the  permit

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After  ‘Sign’  is  issued  a  Permit  Document  is  created  with  permit  remarks  can  be  viewed  under  contractor  dashboard  under  ‘view  permits’  -­‐>Click  on  ‘By  Permit  #’  

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Under  search  by  Permit  #  page  -­‐>  enter  Permit  #  -­‐>  Click  Search

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Sign  Permit  details  page  is  displayed  with  ‘Permit  Document’  link

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Click  on  the  link  for  ‘Permit  Document’  will  display  the  remarks  to  request  ‘Sign  Inspection’

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Go  to  Contractor  Dashboard  -­‐>  Click  on  ‘View  Permits’  -­‐>  Click  on  ‘My  Permits’

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My  Permits  (Active)  page  is  displayed  -­‐>  Click  on  ‘Go’  button  to    Request  Inspection

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Request  Sign  Inspection  screen  is  displayed  -­‐>  enter  fields  in  red  then  click  ‘Submit’

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Sign  Inspection  Confirmation  page  is  displayed

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