lumen and absorb teams at crutchfield chemical engineering
DESCRIPTION
LUMEN & ABSORB TEAMS AT CRUTCHFIELD CHEMICAL ENGINEERINGTRANSCRIPT
LUMEN & ABSORB TEAMS AT CRUTCHFIELD CHEMICAL
ENGINEERING Case Presented by :
Bharat LakhwaniBhupendra Nath TiwaryPradeep SukumarSaunak MukherjeeShubham GoswamiSuryadipta Guha
CRUTCHFIELD CHEMICAL ENGINEERINGHeadquartered at Geneva – manufactures various products through engineering workflows.
Mission – to explore new technologies and product categories
• The Polymer department consisted of five teams. Out of those two were
Lumen Team Absorb Team
THE PROJECT SPECIFICATIONS THE LUMEN TEAM
- Develop multilayer sheets of crystals for electronic monitoring equipment.
- To be used in low illumination conditions
• THE ABSORB TEAM
- To use licensed materials to develop a hybrid organic-inorganic fiberboard
- Enable superior heat absorption properties.
THE ISSUE !
Annual HR Study - Bad NewsOverall invention disclosures, patent applications,
& new product launches were down
The survey also indicated bad news on employee motivation
Significant difference in motivation levels between the two teams
ANALYSING THE ISSUE
Burke approaches the VP - Kohler to seek an advice
The VP - Kohler then advices Burke to hire a HR Consultant to study the problem
ANALYSING THE ISSUE
Joanna McKinty – HR Consultant
Looks into the scenario of both the Lumen and Absorb teams
A view into the intrinsic motivation and the team dynamics
THE DIARY STUDY – Methods & Techniques
Collection of diaries from every team member, for every workday over a span of 2 weeks.
Confidential individual information to be aggregated into a set of conclusions and recommendations.
Mission was to – Improving team effectiveness. Detailed look at the inner workings in an
organization.
Usage of Personality Scores from HR DepartmentEach person’s score would be evaluated on a Work
Preference Inventory.
- a questionnaire which describes a persons
intrinsic motivation
• The idea for the study :
- To observe inherent differences among individuals rather than intra-team functionality
METHODS & TECHNIQUES
Questions on qualitative and quantitative issues.
- To what extent did you feel challenged by your work today?
- You enjoyed your work today?
Allowing employees to give her the information they felt was important rather than requesting information from them.
- This would create a respond as if they were writing a diary.
Reviewing the Data Responses to diary forms
Methodology of detailed analysis adoptedForming a storyStories described confidential information
Specific factors addressed Intrinsic motivationCreativityOverall effectiveness
Reviewing the Data Contd.. Quantitative studyDaily intrinsic motivation levels“Motivational orientation personality trait” Score Intrinsic Motivation items Feelings of involvement Enjoyment Interest Challenge in work
Reviewing the Data Contd.. Personality differences among people
WPI Scores were used
LUMEN TEAM - Characteristics
The team leader Max appreciates and values the suggestions of the team members
The team members complement each other and are ready to share the responsibilities of other members of the team
The leader guides the team members appropriately and also gives them scope to use their creative ideas
LUMEN TEAM - Characteristics
Max also used to take up the team’s issues to the management
The team members valued and supported the actions of the team leader
The team had the willingness to put the extra hours to accomplish their tasks
ABSORB TEAM - Characteristics
The team leader Chip
lacked prioritization of activities delved too much into his team member’s workdidn’t make much efforts to motivate his team
membersfailed to understand the problems of his team
members hastened the marketing of the products lacked team spirit
ABSORB TEAM - CharacteristicsThe Absorb team had a grossly divided
opinion among themselves
Often felt their leader to be pessimistic as a result of which they lacked confidence in their team leader
RECOMMENDATIONS
Clarity in work allotment
Reviewing time should not be too long
Optimum supervision
A leader should not be politically motivated
RECOMMENDATIONS
Understand the requirements completely before starting a work
The leader has to be assertive in his communication with the management
Team members should have open communication among themselves and also with the team leader
RECOMMENDATIONS
The leader should be appreciative of team members’ efforts
Delegation of work should be done in a effective manner
Leader should give consideration to consensus among team members
THANK YOU!