lumenvox’s artispeech voice enable televantage increase profits chris lotspeich director of...
TRANSCRIPT
LumenVox’s ArtiSpeech
Voice Enable TeleVantage Increase Profits
Chris LotspeichDirector of MarketingTuesday, July 27, 2004
Speech Understood
2004 LumenVox, LLC
Speech Recognition Technology
10 years of telephony experience with Intel’s Dialogic cards
6 years experience with TeleVantage
Process 250K call/day in our hosting facility
LumenVox
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2004 LumenVox, LLC
ArtiSpeech
Installation
Pricing – Your Profit Margin
LumenVox Partnerships
Topics
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2004 LumenVox, LLC
Call routing – Dial by name or speaking to the operator
No Hands-Free access to voice mail
Access to email away from the office
Today’s Challenges
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2004 LumenVox, LLC
Provides Complete Hands-Free Operation
through speech recognition for Name Directory Voicemail IVR Email
The ArtiSpeech Solution
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2004 LumenVox, LLC
Easy to install
Seamless integration with TeleVantage 5/6
No additional server needed
Minimal training required
ArtiSpeech Installation
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2004 LumenVox, LLC
1. Install Enterprise Edition of LumenVox’s Speech Driven Information System (SDIS)
2. Register SDIS Licenses by running the LVRegistration program
3. Run the LVArtiSpeech installation package
ArtiSpeech Installation Steps
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2004 LumenVox, LLC
Add new IVR plug-in with name Call Router
Set extension to whatever you want (411 is our suggestion)
Set Program ID as LVTV_SDIS.Bridge
Click “Set custom data when this IVR…” box
Creat new variable called “SDIS_PROJECT_ID”
Choose this new variable and give value of “AS_CallRouter”
Call Router Registration
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2004 LumenVox, LLC
Add new IVR plug-in with name SDIS Voice Mail IVR
Set extension
Set Program ID as LVTV_SDIS.Bridge
Click “Set custom data when this IVR…” box
Creat new variable called “SDIS_PROJECT_ID”
Choose this new variable and give value of “AS_VoiceMail”
Voice Mail Registration
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2004 LumenVox, LLC
ArtiSpeech Installation
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2004 LumenVox, LLC
Nicknames and Alternate Pronunciations
Easy to use name editor
Nicknames or unusual pronunciations can be added
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2004 LumenVox, LLC
Name Editor
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2004 LumenVox, LLC
Four (4) ports of ArtiSpeech, one (1) server
Call Directory
Voicemail
Interactive Voice Response (IVR)
LV Speech Tuner
Speech Driven Information System (SDIS)
Email (Optional)
ArtiSpeech Package
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2004 LumenVox, LLC
Suggested End User Price
$1500 - ArtiSpeech 4-port package
$1500 - Email Reader
$2500 - Bundled Solution
Reseller Margin - up to 50%
License Model - Margins
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2004 LumenVox, LLC
Headquartered in San Diego, CA
In-house training center
Recognized by more than 12 industry awards
LumenVox -Your Partner
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2004 LumenVox, LLC
Affordable speech technology solutions
High margin opportunities
Flexible and responsive support
Value Proposition
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2004 LumenVox, LLC
High margin product
Right price - Easy add-on or new sale
Reason to revisit your customers
Competitive advantage
Installs directly on TeleVantage server
Summary
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2004 LumenVox, LLC
Chris Lotspeich
Director of Marketing
(877) 977-0707 Just Say “Chris”
Thank You
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2004 LumenVox, LLC