lynda gratton& tamara erickson€¦ · • organizations will tap the best person for the...

© HOT SPOTS MOVEMENT 2016 ® SLIDE 1

Lynda Gratton & Tamara Erickson HR DIRECTOR SUMMIT

Birmingham : January 2017

@lyndagrattonwww.hotspotsmovement.com

@tammyericksonwww.tammyerickson.com


There are extraordinary innovations in technology


Note: Sample of projects awarded. The pink lines indicate where projects are being posted by employers, and the blue lines indicate where the projects are being performed by freelancers.

Thicker lines indicate a higher volume of work. White dots indicate the location of Freelancer’s users. Edges are sampled data from awarded projects in the period indicated.

2015


HollowingOut of Work

SOURCE: BUREAU OF LABOR STATISTICS


Moravec’sParadox

Computer: Easy Computer: Hard

Human: Hard Human: Easy


SOURCE: AUTOR, LEVY & MURNANE, MIT, 2003

TASKS

ROUTINE

ANALYTICAL

Record KeepingCalculationRepetitive

Customer Services

MANUAL

Picking And Sorting

Repetitive Assembly

NON-ROUTINE

ANALYTICAL

Forming Hypotheses

Medical DiagnosesPersuading /

Selling

MANUAL

Janitorial ServicesTruck Driving

SUBSTANTIAL

SUBSTITUTION

STRONG

COMPLEMENT

NO SUBSTITUTION /

COMPLEMENT

New Technologies . . .

Allow New Ways of Working

• Make it possible to find almost anyone or anything, anywhere easily and quickly

• Dramatically reduce the cost of communication – transactions, coordination, pattern detection

10 | © 2017 Tammy Erickson. All Rights Reserved.

Building Intelligent Organisations

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRxqFQoTCMHA7LvGpsgCFQtYPgodxzoHRQ&url=http://www.123rf.com/photo_25442337_hand-lens-that-magnifies-a-needle-in-a-haystack.html&psig=AFQjCNFsY1VhVPO378I-ItvYib1QcDtSMw&ust=1443970171981425

Digital Changes How We Get Things Done



Transaction CostsDetermine Institutional Structure

• Why a firm is of a certain size

• Why activities are performed within the organization’s boundaries

Ronald Coase: The Nature of the Firm, 1937 – Nobel Prize for Economics, 1991



• In the 1990s: lower costs of communication facilitated companies’ ability to spin off non-core activities

• Today: lower cost of coordination will lessen companies’ need to “own” resources . . .

Rethinking Processes –Removing “Control” of Resources

. . . including the need to employ workers full-time



http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=&url=http://crispme.com/15-stunning-t-shirt-designs/&bvm=bv.104317490,d.cWw&psig=AFQjCNHST3OH4uX9fVF0he8KK6JmGU0Mmg&ust=1443971149815906

• Organizations will tap the best person for the specific task at the specific moment in time

• Organizations will constitute a flexible community of people who work

– A small number of core employees

– A wide community of individuals who have been pre-qualified and contracted

How We Access and Relate to Those Who Work



Organisation Will Form Around Projects• Few people will have broad organisationally-defined titles

• Titles will be time-bound and action-oriented

• Some people will take on multiple projects at a time

• Some projects will be short (months); others very long (perhaps a decade or more)

• People will have great flexibility in choosing or bidding for assignments on various projects

• Compensation will be tied to the project (‘this project pays x amount’)



http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRxqFQoTCO2L7pLMpsgCFUZtPgodKj0AsQ&url=http://www.cliparthut.com/clip-arts/1440/&bvm=bv.104317490,d.cWw&psig=AFQjCNGDgQ_3x6oSRWAz9q1425xrrmLe_Q&ust=1443971731301129


Combined with an unprecedented increase in healthy and productive lives


Life expectancy over 200 years

Source: ‘Broken Limits to Life Expectancy’ by Jim Oeppen and James Vaupel, Science, May 2002, vol. 296.


Oldest age at which 50% of babies born in 2007

are expected to live:

The 100-Year Life

Source: Human Mortality Database, University of California, Berkeleyand Max Planck Institute for Demographic Research, Germany


Date of birth at which 50% chance of living to…


NEOTENY – the retention into adulthood of adolescent features

Juvenescence


Save 25% income every year in 401(K)

Pension from social sec. (10%)

Pension = 50% Finalsalary ($112k)Pension

from 401(K) savings (40%)

Work

(44 Years)

Retirement

(35 Years)

Working Longer:

Jane 1998-2098


The Three-stage Life Breaks Up


TANGIBLE INTANGIBLE

PROPERTY VITALITY

PENSION TRANSFORMATION

PRODUCTIVITYSAVINGS

The Importance of Intangible Assets


v

Drafting a Multi-stage Life

• “Badging” – some way of signifying and communicating on-the-job learning and achievements – will grow

• College degrees will diminish as a currency in the job market

Companies Will Compete for Talent Based on the Commercial Value of Learning



http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.opencolleges.edu.au/informed/features/badges-in-education/&ei=JgJEVfPsCoXfU6fXgpAG&psig=AFQjCNEriEUxfodIw0m8ahNwduN75Pupjg&ust=1430606743163120

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.opencolleges.edu.au/informed/features/badges-in-education/&ei=JgJEVfPsCoXfU6fXgpAG&psig=AFQjCNEriEUxfodIw0m8ahNwduN75Pupjg&ust=1430606743163120

Younger Workers:Opportunity, Challenge, Meaning, Conditions

Immediate – living each day to the fullest

Seeking challenge and relevance

Careers built around skills, experience, and networks – rather than institutional affiliation



http://www.google.com.kw/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwj4y6aXysjLAhUBuhQKHTDgAOwQjRwIBw&url=http://www.jdc.org/where-we-work/europe/baltics.html&psig=AFQjCNHtKvbaP43-fr9S2jJZXCI_9AAWVA&ust=1458333544953240

Older Workers:Looking for Flexible Options to Engage

20s

30s

40s50s

60s

70s

80sCareer

Development

Career Deceleration

Source: Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent by Dychtwald, Erickson, and Morison, April 2006



The Most Important Work TodayIs Discretionary

• People have to want to provide extraordinary service

• Individuals must choose to share ideas and work together

• No one can be forced to innovate



http://www.google.com.hk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=qL9ga2UgxeBpFM&tbnid=SuAr85RDlP5grM:&ved=0CAUQjRw&url=http://markmartinezshow.blogspot.com/2012/06/you-can-lead-horse-to-water.html&ei=X9Z6U86AOcejlQXcw4C4DQ&psig=AFQjCNHeU1dQhlbT7CQaHpYbpg_dBHOLKg&ust=1400645463742708

Create Value through Discretionary Effort

Confidence In Your Organisation’s

Unique Identity

An Employee Experience

Consistent with Your Implicit Promise



Meaning Is the New Money

Old New

Adopting best practices Crafting unique experiences

Trying to be all things to all people Attracting and retaining people who value what you have to offer

Offering a little of everything Excelling in specific areas that align with your values



The Most Important Work Today• Combining different types of knowledge and

expertise to come up with something better

• Harnessing the smallest units of knowledge

• Determining what information to share, with whom

• Tapping individual’s particular knowledge and capacities in ways that contribute to the success of the whole

• Creating insightful relationships with customers, suppliers and others

• Detecting and responding to market and environmental shifts

• Learning

Mobilizing Intelligence

CollaborationInnovation

Openness to New Insights



http://www.google.com.kw/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwj04oHyn8bLAhUiQJoKHRBLDf0QjRwIBw&url=http://www.robertferrell.net/a-brief-description-of-spiritual-intelligence/&psig=AFQjCNHh_0QbmdYBsCcGT9VijuQ9Knd41w&ust=1458253464115280


Building for the Future . . .

Build Intelligent Organisations


@lyndagrattonwww.hotspotsmovement.com

@tammyericksonwww.tammyerickson.com

http://www.webdesignhot.com/wp-content/uploads/2012/06/Free-Abstract-Dot-Vector-Background.jpg

lynda gratton& tamara erickson€¦ · • organizations will tap the best person for the...

Documents