m arketing a ctivities business management. o bjectives explain the role of marketing in the...
TRANSCRIPT
MARKETING ACTIVITIESBusiness Management
OBJECTIVES Explain the role of marketing in the economy.
Determine various applications of marketing research.
Explain marketing concepts and the elements of the marketing mix.
Explain the four stages of the product life cycle.
WHAT IS MARKETING?Marketing activities
include:BuyingSellingTransportingStoringFinancingResearch & Information
GatheringRisk TakingGrading & Valuing
PURPOSE OF MARKETING
To help connect
businesses to their
customers!
MARKETING CONCEPT
The marketing concept is the idea that a business should strive to satisfy customers’ needs and wants while generating a profit for the business.
MARKET SEGMENTATIONWho is most likely to purchase your product?
MARKET SEGMENTATION
Classification of customers by wants and needs
Creates smaller, more precise groups of people
WHAT IS ATARGET MARKET?Group of people
identified as the most likely to become customers
These are the people a business wants to reach with their goods or services!
STAND UP!Push in your chair.
Line up in the middle of the classroom, from the front to the back. Order does not matter.
Listen for instructions
Move to the FRONT of the room if…
You consider yourself to have more traditional tastes.
You know what you like, and you stick with it.
Move to the BACK of the room if…
You consider yourself to have trendier tastes.
You like change, and you look for a fun or modern appeal.
Move to the LEFT side of the room if…
You are a health-conscious eater.
Move to the RIGHT side of the room if…
You prefer to eat what tastes good.
MARKETING CEREAL BRANDS
CheeriosSpecial K
Raisin BranTotal
Frosted Flakes
Rice KrispiesFroot LoopsMini-Wheats
KashiHoney
BunchesLife
Organic Cereals
Lucky Charms
Cookie CrispCap’n Crunch
Cinnamon Toast Crunch
Healthy TastyTr
ad
itio
nal
Tren
dy
BACK TO CENTER!Line up in the middle of the classroom, from the front to the back. Order does not matter.
Listen for instructions
Move to the FRONT of the room if…
You prefer the busy, fast pace life of the city.
Move to the BACK of the room if…
You prefer the calm, laid back pace of the country.
Move to the LEFT side of the room if…
You prefer warm weather.
Move to the RIGHT side of the room if…
You prefer cold weather.
MARKETING VACATION TRIPS
FloridaNevada
California
Washington
New YorkIllinois
TexasCalifornia
ColoradoMaine
Warm ColdC
ity
Cou
ntr
y
Demographic Geographic
Psychographic
Behavioral
Ways to Segment a
Market
SEGMENTATION FACTORS
Definition
Refers to statistics that
describe a population in
terms of personal
characteristics
Age Gender Income Marital Status Ethnic
Background Education Occupation
DEMOGRAPHICExamples
Definition
Based on where people live
Local
Regional
National
Global
GEOGRAPHICExamples
Definition
Grouping people with similar lifestyles
Grouping people with shared attitudes, values, opinions
HobbiesInterestsTrendsPolitical
Opinions
PSYCHOGRAPHIC
Examples
Definition Involves looking
at the benefits desired by consumers, shopping patterns, and usage rates
Teenagers spend about $50 a month on entertainment.
Teenage girls spend 15% more on music than teenage boys.
Today’s young adults desire affordable luxuries.
BEHAVIORALExamples
By segmenting markets, businesses can develop a customer profile.
A customer profile is a list of information or common characteristics about a target market.
This gives the business a starting point to conduct research & determine what products the market wants, where they shop, how to advertise, etc.
CUSTOMER PROFILES
DO NOW!
With your business partners, identify your target market.
Write a customer profile to be included in your business plan. Demographic CharacteristicsPsychographic CharacteristicsGeographic CharacteristicsBehavioral Characteristics
MARKET DIFFERENTIATIONWhy should consumers choose your product over another?
MARKET DIFFERENTIATION
Your product must stand out as something different from competitors’ offerings.
Market differentiation strategies include:Customer ServiceProductPriceQuality
TAKE A MOMENT…
With your business partners, decide what your differentiation strategy will be.
Write a brief statement to explain why this makes sense for your business.
THE MARKETING MIXReaching Out to your Target Market
THINK ABOUT IT
Have you ever made a batch of brownies?
What ingredients do you need?
What happens if one of the ingredients is missing?
THEMARKETING MIXYour target market and customer profile will help shape your marketing mix, which is also known as the four P’s.
Without a solid mix of marketing strategies that work together, a product is not likely to succeed in the marketplace.
THE MARKETING MIX
1. Product2. Place3. Price4. Promotio
n
Because customers & employees are so important to a business’ success, some marketers add a 5th “P” to the mix.
PEOPL
E
PRODUCT
Refers to tangible, physical characteristics or features of a product / service
Examples include:QualityPackagingAccessories /
servicesWhat it looks like &
does!
PLACE
a.k.a distribution Getting the
products to the places where your target market shops
Examples include:Specific storesDistribution
channelsOrder Processing
PRICE
Should reflect what customers are willing & able to pay (demand)
Examples include:Low price
strategySeasonal
pricingBundling
PROMOTION
Communication of information
Includes:AdvertisingSales
PromotionsPublicity
ProductCookies & Cream Poptarts
easy to take on the goother flavors available
eat cold or toast itappeals to all ages
PlaceGrocery stores everywhere!
Price
$2.99 per box
Compare with:Toaster Strudels $3.99
Granola Bars $1.99
Promotion
TV Commercials on Nick & Cartoon Network
Interactive website with games for kids
PEOPLEschool-age
children
PRODUCT LIFE CYCLEEvery product & every business goes through their ups & downs.
• Business is being planned• Sales are low• Production costs tend to be high
Introduction
•Initial time of negative profit until break-even point•The way the business is managed will make it or break it!
Growth
• Business can start to expand, hire more staff, introduce more products, etc.
• Sales start increasing, costs decline• Competition may grow
Maturity
• Sales decline & costs rise• Larger competitors drive out smaller businesses
Decline
• Create customer awareness & interest• Attract “innovators” to try product
Introduction
•Need to focus on differentiation!
Growth
• Pricing strategy for the “late majority”• Improve, add-on, or change product
Maturity
• Focus on sales promotions & price concessions• Need to develop a new market segment or new
product
Decline