m1 1 - have you been doing each of the following more or

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@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 1 Total ---------- Male ---------- Female ---------- 18-34 ---------- 35-54 ---------- 55+ ---------- City of Vancouver ---------- Rest of Metro Van ---------- TOTAL Metro Van ---------- Vancouver Island ---------- Rest of BC ---------- <$75k ---------- $75k+ ---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) 815 389 422 223 277 315 127 362 489 131 196 317 391 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350 69 20 49 28 26 15 11 37 47 6 15 22 43 8% 5% 12% 13% 9% 5% 9% 10% 10% 5% 8% 7% 11% A E 168 93 73 50 56 62 31 73 104 25 39 51 96 21% 24% 17% 22% 20% 20% 25% 20% 21% 19% 20% 16% 25% K 301 156 144 58 95 148 31 121 152 58 91 134 123 37% 40% 34% 26% 34% 47% 24% 33% 31% 45% 46% 42% 32% CD FH FGH L 155 60 94 44 53 58 31 72 103 23 29 54 76 19% 15% 22% 20% 19% 18% 24% 20% 21% 18% 15% 17% 19% A J 122 61 61 44 47 32 23 60 83 18 22 56 52 15% 16% 14% 20% 17% 10% 18% 17% 17% 14% 11% 18% 13% E E 237 113 122 78 82 77 42 109 151 31 54 72 139 29% 29% 29% 35% 29% 24% 33% 30% 31% 24% 28% 23% 36% E K 277 121 155 87 100 90 54 132 185 41 51 110 128 34% 31% 37% 39% 36% 28% 42% 36% 38% 32% 26% 35% 33% E J J J No Answer - - - - - - - - - - - - - Uppercase letters indicate significance at the 95% level. A lot less NET: Total more NET: Total less Comparison Groups: AB/CDE/FGHIJ/KL T-Test for Means, Z-Test for Percentages BASE: All respondents Much more A little more About the same as usual A little less M1_1 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Exercising Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

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@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 1

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35069 20 49 28 26 15 11 37 47 6 15 22 438% 5% 12% 13% 9% 5% 9% 10% 10% 5% 8% 7% 11%

A E168 93 73 50 56 62 31 73 104 25 39 51 9621% 24% 17% 22% 20% 20% 25% 20% 21% 19% 20% 16% 25%

K301 156 144 58 95 148 31 121 152 58 91 134 12337% 40% 34% 26% 34% 47% 24% 33% 31% 45% 46% 42% 32%

CD FH FGH L155 60 94 44 53 58 31 72 103 23 29 54 7619% 15% 22% 20% 19% 18% 24% 20% 21% 18% 15% 17% 19%

A J122 61 61 44 47 32 23 60 83 18 22 56 5215% 16% 14% 20% 17% 10% 18% 17% 17% 14% 11% 18% 13%

E E237 113 122 78 82 77 42 109 151 31 54 72 13929% 29% 29% 35% 29% 24% 33% 30% 31% 24% 28% 23% 36%

E K277 121 155 87 100 90 54 132 185 41 51 110 12834% 31% 37% 39% 36% 28% 42% 36% 38% 32% 26% 35% 33%

E J J JNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_1 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Exercising

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 2

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35060 19 41 19 24 16 9 30 39 6 15 23 307% 5% 10% 9% 9% 5% 7% 8% 8% 4% 8% 7% 8%

A204 94 110 61 72 71 34 92 126 28 49 68 11325% 24% 26% 27% 26% 22% 27% 26% 26% 22% 25% 21% 29%381 198 180 73 120 187 50 155 206 67 108 159 17947% 51% 43% 33% 43% 59% 40% 43% 42% 51% 55% 50% 46%

CD FGH118 50 67 45 41 31 23 58 81 22 16 42 4714% 13% 16% 20% 15% 10% 18% 16% 16% 17% 8% 13% 12%

E J J J J53 29 24 25 19 9 11 27 37 8 8 25 227% 8% 6% 11% 7% 3% 8% 7% 8% 6% 4% 8% 6%

E263 113 151 80 97 87 43 122 165 34 64 91 14332% 29% 36% 36% 35% 28% 34% 34% 34% 26% 33% 29% 37%171 79 90 70 60 41 33 84 118 30 24 67 6921% 20% 21% 31% 22% 13% 26% 23% 24% 23% 12% 21% 18%

E E J J J JNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_2 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Having good nutrition/eating habits

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 3

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35055 25 29 22 25 8 10 30 40 3 11 24 247% 6% 7% 10% 9% 2% 8% 8% 8% 2% 6% 8% 6%

E E I I I192 87 104 67 73 52 34 88 122 29 40 68 9924% 22% 25% 30% 26% 16% 27% 24% 25% 22% 20% 22% 25%

E E391 192 197 81 124 185 50 165 215 71 105 151 17748% 49% 47% 37% 45% 59% 39% 46% 44% 55% 53% 48% 45%

CD F FH67 32 33 22 22 23 16 32 47 5 15 26 358% 8% 8% 10% 8% 7% 12% 9% 10% 4% 8% 8% 9%

I I111 53 58 31 33 47 17 47 64 22 25 47 5614% 14% 14% 14% 12% 15% 14% 13% 13% 17% 13% 15% 14%246 112 134 89 98 59 44 119 163 32 51 92 12330% 29% 32% 40% 35% 19% 35% 33% 33% 25% 26% 29% 31%

E E178 85 91 53 55 70 33 78 111 27 40 74 9122% 22% 22% 24% 20% 22% 26% 22% 23% 21% 20% 23% 23%

No Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_3 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Using alcohol and/or cannabis

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 4

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35045 20 26 18 22 6 15 19 34 1 10 24 176% 5% 6% 8% 8% 2% 12% 5% 7% 1% 5% 8% 4%

E E GHIJ I GI143 64 77 49 54 40 30 69 99 18 25 47 7717% 16% 18% 22% 19% 13% 24% 19% 20% 14% 13% 15% 20%

E IJ J362 203 157 75 103 184 39 156 195 68 99 153 17244% 52% 37% 34% 37% 58% 31% 43% 40% 52% 50% 48% 44%

B CD FH F FH FH201 81 120 61 71 69 35 86 121 35 45 69 10325% 21% 28% 27% 26% 22% 27% 24% 25% 27% 23% 22% 26%

A64 22 42 21 27 16 8 32 39 8 16 23 218% 6% 10% 9% 10% 5% 6% 9% 8% 6% 8% 7% 5%188 83 103 66 76 45 45 88 133 19 35 72 9423% 21% 24% 30% 27% 14% 36% 24% 27% 15% 18% 23% 24%

E E GHIJ I GIJ265 103 162 82 98 86 42 118 160 43 62 92 12433% 27% 38% 37% 35% 27% 33% 33% 33% 33% 32% 29% 32%

ANo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_4 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Getting good quality sleep

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 5

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35038 10 28 23 11 4 6 24 31 4 3 11 235% 3% 7% 10% 4% 1% 5% 7% 6% 3% 1% 3% 6%

A DE J J68 27 41 31 31 7 18 29 47 9 12 26 418% 7% 10% 14% 11% 2% 15% 8% 10% 7% 6% 8% 11%

E E IJ547 272 271 133 194 220 77 244 320 93 134 205 26567% 70% 64% 60% 70% 70% 61% 67% 66% 72% 68% 65% 68%

C40 16 23 17 13 9 9 15 23 5 11 13 185% 4% 6% 8% 5% 3% 7% 4% 5% 4% 6% 4% 5%121 64 58 19 27 75 16 51 67 19 36 63 4415% 16% 14% 9% 10% 24% 13% 14% 14% 15% 18% 20% 11%

CD L106 37 69 53 42 11 25 53 78 13 15 36 6413% 10% 16% 24% 15% 3% 20% 15% 16% 10% 8% 11% 16%

A E E IJ J J161 80 81 36 41 84 25 65 90 24 47 75 6220% 21% 19% 16% 15% 27% 20% 18% 18% 18% 24% 24% 16%

CD LNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_6 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Talking with/consulting a mental health professional

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 6

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35060 21 39 17 27 15 15 31 46 4 10 18 357% 5% 9% 8% 10% 5% 12% 9% 9% 3% 5% 6% 9%

IJ I I105 57 48 38 44 24 22 54 75 9 21 32 6413% 15% 11% 17% 16% 8% 17% 15% 15% 7% 11% 10% 16%

E E I I I K487 239 245 112 152 224 59 203 262 99 126 180 23460% 61% 58% 50% 55% 71% 47% 56% 54% 76% 64% 57% 60%

CD FGHJ FH84 37 47 29 29 26 18 42 59 9 15 39 35

10% 10% 11% 13% 11% 8% 14% 12% 12% 7% 8% 12% 9%79 35 43 27 26 26 13 33 46 9 24 48 23

10% 9% 10% 12% 9% 8% 10% 9% 9% 7% 12% 15% 6%L

165 79 86 55 71 39 37 85 121 13 31 50 9920% 20% 20% 25% 26% 12% 29% 23% 25% 10% 16% 16% 25%

E E IJ I IJ K163 72 90 56 55 52 31 75 105 19 39 87 5820% 18% 21% 25% 20% 17% 24% 21% 22% 14% 20% 27% 15%

E I LNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_7 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Not working too much or too little

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 7

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35090 28 62 30 42 18 17 54 71 8 11 41 41

11% 7% 15% 13% 15% 6% 13% 15% 15% 6% 6% 13% 11%A E E IJ IJ IJ

169 73 95 63 50 57 25 82 107 26 37 62 8721% 19% 22% 28% 18% 18% 20% 23% 22% 20% 19% 20% 22%

DE469 239 227 111 168 189 72 190 263 83 123 173 22258% 61% 54% 50% 61% 60% 57% 53% 54% 64% 63% 54% 57%29 20 10 10 6 13 7 13 20 5 5 9 174% 5% 2% 5% 2% 4% 6% 3% 4% 4% 2% 3% 4%58 30 28 9 10 39 5 23 28 9 21 32 237% 8% 7% 4% 4% 12% 4% 6% 6% 7% 11% 10% 6%

CD F259 101 157 92 93 74 42 136 178 34 48 103 12932% 26% 37% 41% 33% 24% 33% 38% 36% 26% 24% 33% 33%

A E E IJ IJ87 49 38 19 16 52 12 35 48 14 25 41 40

11% 13% 9% 9% 6% 16% 10% 10% 10% 10% 13% 13% 10%CD

No Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_8 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Using mobile apps for support purposes

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 8

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35050 23 27 15 17 19 9 19 28 4 18 23 236% 6% 6% 7% 6% 6% 7% 5% 6% 3% 9% 7% 6%

I220 110 110 67 66 87 30 109 139 37 43 79 11727% 28% 26% 30% 24% 27% 23% 30% 28% 29% 22% 25% 30%225 124 98 58 65 102 35 84 119 39 67 98 9528% 32% 23% 26% 23% 32% 28% 23% 24% 30% 34% 31% 24%

B D GH189 81 107 43 78 67 32 87 120 36 33 67 10023% 21% 25% 20% 28% 21% 26% 24% 25% 27% 17% 21% 26%

J J131 50 79 39 51 41 20 62 82 15 35 50 5616% 13% 19% 18% 18% 13% 16% 17% 17% 11% 18% 16% 14%270 134 136 82 83 105 39 128 167 41 62 102 14033% 34% 32% 37% 30% 33% 31% 35% 34% 32% 31% 32% 36%320 132 187 83 129 108 53 149 202 50 67 117 15639% 34% 44% 37% 47% 34% 42% 41% 41% 39% 34% 37% 40%

A ENo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_9 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Staying connected with friends and family

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 9

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35063 26 37 28 26 9 13 32 44 5 14 25 328% 7% 9% 13% 10% 3% 10% 9% 9% 4% 7% 8% 8%

E E I I232 97 134 81 73 78 31 118 149 31 52 86 12128% 25% 32% 36% 26% 25% 24% 33% 30% 23% 27% 27% 31%

DE317 181 133 63 100 154 42 119 161 66 90 124 14739% 47% 32% 28% 36% 49% 33% 33% 33% 50% 46% 39% 38%

B CD FGH FGH105 43 61 24 42 39 25 42 67 18 20 42 4613% 11% 14% 11% 15% 12% 19% 12% 14% 14% 10% 13% 12%

J98 42 56 26 36 36 16 51 67 11 20 39 45

12% 11% 13% 12% 13% 11% 13% 14% 14% 9% 10% 12% 12%295 123 171 110 99 86 43 149 193 36 66 112 15336% 32% 41% 49% 36% 27% 34% 41% 39% 27% 34% 35% 39%

A DE I I203 85 117 50 78 75 41 93 134 29 40 81 9125% 22% 28% 23% 28% 24% 33% 26% 28% 22% 20% 26% 23%

JNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_10 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Trying something new

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 10

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35072 32 40 33 22 16 12 30 42 10 20 30 319% 8% 9% 15% 8% 5% 10% 8% 9% 8% 10% 9% 8%

E254 132 121 72 83 100 35 126 161 37 56 84 13731% 34% 29% 32% 30% 32% 27% 35% 33% 28% 29% 27% 35%

K263 138 125 58 75 129 31 106 138 47 78 107 12032% 35% 30% 26% 27% 41% 25% 29% 28% 36% 40% 34% 31%

CD F FGH141 59 78 37 53 50 28 62 90 25 25 58 6117% 15% 18% 17% 19% 16% 22% 17% 18% 19% 13% 18% 16%

J87 28 58 22 44 20 20 38 58 12 17 37 41

11% 7% 14% 10% 16% 6% 16% 10% 12% 9% 9% 12% 11%A E

325 164 161 105 105 116 47 156 203 47 76 114 16840% 42% 38% 47% 38% 37% 37% 43% 41% 36% 39% 36% 43%

E227 87 136 60 98 70 48 100 148 37 42 95 10228% 22% 32% 27% 35% 22% 38% 28% 30% 28% 22% 30% 26%

A E GHJ GJNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_11 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Engaging in hobbies or activities that you enjoy

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 11

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350126 49 76 33 54 39 22 60 82 15 29 43 7115% 12% 18% 15% 20% 12% 17% 17% 17% 11% 15% 13% 18%234 116 116 69 79 87 35 114 149 40 45 87 12229% 30% 27% 31% 29% 28% 28% 32% 31% 31% 23% 28% 31%272 142 129 60 85 127 34 106 139 50 83 112 11533% 37% 31% 27% 31% 40% 27% 29% 28% 38% 42% 35% 30%

C F FGH116 55 61 36 39 42 25 50 75 14 27 45 5914% 14% 15% 16% 14% 13% 20% 14% 15% 11% 14% 14% 15%

I67 27 40 26 20 21 11 31 43 12 13 30 238% 7% 9% 12% 7% 7% 9% 9% 9% 9% 6% 9% 6%360 165 191 101 133 126 57 175 231 55 73 130 19344% 42% 45% 45% 48% 40% 45% 48% 47% 42% 37% 41% 49%

J J183 82 101 62 59 63 36 82 118 26 40 75 8223% 21% 24% 28% 21% 20% 29% 23% 24% 20% 20% 24% 21%

No Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M1_12 - Have you been doing each of the following more or less during the COVID-19 pandemic compared to what you usually do? - Walking for exercise

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 12

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350176 56 120 66 68 42 31 90 121 23 32 74 7522% 14% 28% 30% 25% 13% 25% 25% 25% 18% 16% 23% 19%

A E E J309 142 165 82 114 113 48 147 195 43 71 107 17038% 37% 39% 37% 41% 36% 38% 41% 40% 33% 36% 34% 44%

K254 155 98 56 74 124 35 95 131 49 74 102 11531% 40% 23% 25% 27% 39% 28% 26% 27% 37% 38% 32% 30%

B CD GH FGH54 28 26 16 14 25 9 20 29 11 14 22 217% 7% 6% 7% 5% 8% 7% 6% 6% 9% 7% 7% 5%22 8 13 2 8 12 3 9 12 5 5 12 93% 2% 3% 1% 3% 4% 2% 3% 2% 4% 3% 4% 2%485 198 285 148 182 155 79 237 317 66 103 181 24560% 51% 68% 67% 66% 49% 63% 66% 65% 50% 53% 57% 63%

A E E I IJ IJ76 37 39 18 21 36 12 29 41 16 18 34 309% 9% 9% 8% 8% 12% 9% 8% 8% 12% 9% 11% 8%

No Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M2_1 - Stressed - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 13

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350155 43 110 51 65 38 25 83 108 23 24 61 6719% 11% 26% 23% 23% 12% 20% 23% 22% 18% 12% 19% 17%

A E E J J349 159 186 92 131 125 61 163 224 47 77 119 18643% 41% 44% 41% 47% 40% 48% 45% 46% 36% 39% 38% 48%

K253 155 98 63 65 125 29 98 128 51 75 105 11531% 40% 23% 28% 23% 40% 23% 27% 26% 39% 38% 33% 30%

B CD FGH FGH46 25 21 13 13 20 8 15 23 8 15 24 196% 6% 5% 6% 5% 6% 7% 4% 5% 6% 8% 8% 5%13 7 6 3 4 6 3 3 6 2 5 7 32% 2% 1% 1% 1% 2% 2% 1% 1% 1% 3% 2% 1%503 202 297 144 196 164 86 246 332 70 101 180 25362% 52% 70% 65% 71% 52% 68% 68% 68% 54% 52% 57% 65%

A E E IJ IJ IJ59 32 26 15 16 27 11 18 29 10 20 31 227% 8% 6% 7% 6% 9% 9% 5% 6% 7% 10% 10% 6%

GNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M2_2 - Worried - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 14

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350163 48 113 58 67 38 27 81 109 19 35 65 7720% 12% 27% 26% 24% 12% 22% 22% 22% 15% 18% 21% 20%

A E E316 155 158 100 111 105 51 151 202 53 62 112 15639% 40% 38% 45% 40% 33% 40% 42% 41% 40% 31% 35% 40%

E J J278 152 126 50 81 147 39 109 148 46 85 113 12934% 39% 30% 22% 29% 47% 30% 30% 30% 35% 43% 36% 33%

B CD FGH43 26 17 12 13 19 7 16 23 10 10 18 245% 7% 4% 5% 5% 6% 5% 4% 5% 8% 5% 6% 6%15 8 7 3 5 7 3 5 8 3 4 8 52% 2% 2% 1% 2% 2% 3% 1% 2% 2% 2% 3% 1%479 203 272 158 179 142 78 232 310 72 97 178 23359% 52% 64% 71% 65% 45% 62% 64% 64% 55% 49% 56% 60%

A E E J J J58 34 24 15 17 25 10 21 31 13 14 26 287% 9% 6% 7% 6% 8% 8% 6% 6% 10% 7% 8% 7%

No Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M2_3 - Anxious - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 15

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350174 62 112 72 52 50 32 78 110 23 41 62 8621% 16% 27% 32% 19% 16% 25% 22% 23% 18% 21% 19% 22%

A DE310 160 148 74 107 129 47 153 199 42 69 114 15538% 41% 35% 33% 39% 41% 37% 42% 41% 32% 35% 36% 40%268 141 125 64 88 115 35 106 141 56 70 115 11933% 36% 30% 29% 32% 37% 28% 29% 29% 43% 36% 36% 30%

FGH32 15 17 5 15 12 6 14 20 4 8 8 204% 4% 4% 2% 5% 4% 5% 4% 4% 3% 4% 2% 5%31 11 19 8 16 8 6 11 17 5 8 18 114% 3% 5% 3% 6% 2% 5% 3% 4% 4% 4% 6% 3%484 222 260 146 159 180 79 231 310 65 109 176 24159% 57% 62% 66% 57% 57% 62% 64% 63% 50% 56% 56% 62%

I I I63 26 37 12 30 20 12 25 37 9 16 26 318% 7% 9% 6% 11% 6% 10% 7% 8% 7% 8% 8% 8%

No Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M2_4 - Bored - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 16

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350155 50 104 63 59 33 28 72 100 19 37 73 6219% 13% 25% 28% 21% 11% 22% 20% 20% 14% 19% 23% 16%

A E E L277 126 148 78 90 110 48 139 187 36 54 103 13934% 32% 35% 35% 33% 35% 38% 39% 38% 28% 27% 33% 35%

J J IJ321 183 138 62 111 148 37 134 171 60 90 113 16039% 47% 33% 28% 40% 47% 29% 37% 35% 46% 46% 36% 41%

B C C FH FH35 16 19 12 10 13 7 10 17 10 8 14 194% 4% 4% 5% 4% 4% 6% 3% 3% 7% 4% 5% 5%27 14 13 8 7 11 6 7 13 6 7 13 123% 4% 3% 4% 3% 4% 5% 2% 3% 5% 4% 4% 3%433 176 253 141 149 143 76 211 288 55 90 176 20053% 45% 60% 63% 54% 45% 60% 58% 59% 42% 46% 56% 51%

A E IJ IJ IJ62 30 32 20 17 25 13 17 30 16 15 27 318% 8% 7% 9% 6% 8% 11% 5% 6% 12% 8% 9% 8%

GH G GNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M2_5 - Lonely - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 17

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35048 26 21 14 15 19 7 26 33 3 12 20 256% 7% 5% 6% 5% 6% 6% 7% 7% 2% 6% 6% 7%

I I139 71 69 38 36 65 18 63 81 18 40 64 5617% 18% 16% 17% 13% 21% 14% 17% 17% 14% 21% 20% 14%

D312 161 149 77 102 134 49 112 162 66 85 124 14938% 41% 35% 34% 37% 42% 39% 31% 33% 50% 43% 39% 38%

GH GH241 100 140 65 99 78 38 129 167 34 40 77 12730% 26% 33% 29% 36% 25% 30% 36% 34% 26% 20% 24% 32%

E J J K75 31 43 30 26 19 14 31 46 10 19 32 349% 8% 10% 13% 9% 6% 11% 9% 9% 7% 10% 10% 9%

E187 97 90 52 51 84 25 89 114 21 52 84 8123% 25% 21% 23% 18% 27% 20% 25% 23% 16% 26% 26% 21%

D I316 131 182 95 124 97 52 161 213 44 59 109 16039% 34% 43% 42% 45% 31% 41% 44% 44% 34% 30% 34% 41%

A E E J J JNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

A lot less

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Much more

A little more

About the same as usual

A little less

M2_6 - Hopeful - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 18

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35031 17 15 11 10 11 4 18 22 4 5 14 174% 4% 3% 5% 4% 3% 3% 5% 5% 3% 3% 4% 4%93 44 49 29 36 28 20 41 61 11 21 42 45

11% 11% 12% 13% 13% 9% 16% 11% 12% 8% 11% 13% 12%372 195 174 108 112 152 55 147 202 64 106 146 17246% 50% 41% 49% 40% 48% 43% 41% 41% 49% 54% 46% 44%

B GH231 106 124 60 78 94 38 110 148 38 45 79 12128% 27% 29% 27% 28% 30% 30% 30% 30% 29% 23% 25% 31%88 28 60 15 42 31 9 46 55 14 18 35 35

11% 7% 14% 7% 15% 10% 7% 13% 11% 11% 9% 11% 9%A C

124 60 64 40 46 39 24 59 83 15 26 56 6215% 15% 15% 18% 17% 12% 19% 16% 17% 11% 14% 18% 16%319 134 184 75 120 125 47 156 204 52 63 114 15739% 35% 44% 34% 43% 40% 37% 43% 42% 40% 32% 36% 40%

A J JNo Answer - - - - - - - - - - - - -

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

Much more

A little more

About the same as usual

A little less

A lot less

M2_8 - Contented - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 19

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350136 41 95 35 59 42 20 70 90 17 29 66 5817% 11% 22% 16% 21% 13% 16% 19% 18% 13% 15% 21% 15%

A E263 109 153 77 83 102 52 118 170 37 56 96 13632% 28% 36% 35% 30% 33% 41% 33% 35% 28% 29% 30% 35%

A IJ316 185 128 76 98 143 45 124 169 59 89 119 14939% 48% 30% 34% 35% 45% 35% 34% 35% 45% 45% 37% 38%

B CD H GH77 42 34 27 28 22 8 42 50 15 12 23 409% 11% 8% 12% 10% 7% 6% 12% 10% 12% 6% 7% 10%23 11 11 9 8 6 3 8 10 2 10 12 83% 3% 3% 4% 3% 2% 2% 2% 2% 2% 5% 4% 2%399 150 248 112 143 145 72 188 260 54 85 163 19549% 39% 59% 50% 51% 46% 56% 52% 53% 41% 44% 51% 50%

A IJ IJ99 54 45 35 36 28 10 50 60 17 22 36 47

12% 14% 11% 16% 13% 9% 8% 14% 12% 13% 11% 11% 12%E

No Answer - - - - - - - - - - - - -

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

Much more

A little more

About the same as usual

A little less

A lot less

M2_9 - Grateful - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 20

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35030 14 16 11 7 11 6 14 20 1 8 8 174% 3% 4% 5% 3% 3% 5% 4% 4% 1% 4% 3% 4%

I I73 41 33 35 23 16 11 33 43 10 20 36 339% 10% 8% 16% 8% 5% 8% 9% 9% 7% 10% 11% 8%

DE338 181 157 65 109 164 43 139 182 68 88 135 15141% 47% 37% 29% 39% 52% 34% 38% 37% 52% 45% 43% 39%

B C CD FGH F240 111 127 71 76 93 41 111 152 32 56 87 12429% 29% 30% 32% 27% 30% 32% 31% 31% 24% 29% 27% 32%134 43 89 41 62 31 27 64 91 20 24 50 6616% 11% 21% 19% 22% 10% 21% 18% 19% 15% 12% 16% 17%

A E E J103 54 49 46 30 27 16 47 63 11 28 44 5013% 14% 12% 21% 11% 9% 13% 13% 13% 9% 14% 14% 13%

DE374 154 216 112 138 124 67 175 243 51 80 137 19046% 40% 51% 50% 50% 39% 53% 48% 50% 39% 41% 43% 49%

A E E IJNo Answer - - - - - - - - - - - - -

NET: Total more

NET: Total less

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

Much more

A little more

About the same as usual

A little less

A lot less

M2_10 - Excited - Are you currently feeling the following more, less or about the same as you normally would have before COVID-19?

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 21

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35066 44 21 13 19 34 10 20 29 14 22 18 388% 11% 5% 6% 7% 11% 8% 5% 6% 11% 11% 6% 10%

B GH140 80 59 26 37 77 23 56 79 19 42 54 6817% 20% 14% 12% 14% 24% 18% 15% 16% 15% 22% 17% 17%

CD257 135 122 63 80 114 37 112 149 46 63 115 11632% 35% 29% 28% 29% 36% 29% 31% 30% 35% 32% 36% 30%199 77 120 47 84 68 36 91 127 33 39 51 11424% 20% 28% 21% 30% 22% 28% 25% 26% 25% 20% 16% 29%

A K116 40 75 57 46 13 17 62 79 16 21 61 4114% 10% 18% 26% 17% 4% 14% 17% 16% 12% 11% 19% 10%

A DE E L37 13 24 16 11 10 4 21 26 2 9 18 145% 3% 6% 7% 4% 3% 3% 6% 5% 2% 5% 6% 4%206 124 81 39 56 110 33 76 108 34 64 72 10625% 32% 19% 18% 20% 35% 26% 21% 22% 26% 33% 23% 27%

B CD GH463 259 203 102 136 224 70 187 257 79 127 187 22257% 67% 48% 46% 49% 71% 55% 52% 53% 61% 65% 59% 57%

B CD GH153 53 99 73 57 23 21 84 105 18 30 79 5519% 14% 23% 33% 21% 7% 17% 23% 22% 14% 15% 25% 14%

A DE E I LNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

Very poor

NET: Excellent/very good

NET: Excellent/very good/good

NET: Poor/very poor

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Excellent

Very good

Good

Fair

Poor

M3_1 - How would you rate your mental health overall at the following time periods? - During the fall/early winter (September-December 2020)

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 22

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35067 46 21 9 20 38 9 17 26 14 26 18 388% 12% 5% 4% 7% 12% 7% 5% 5% 11% 13% 6% 10%

B C G FGH145 79 65 26 47 72 23 65 88 20 37 58 7318% 20% 15% 12% 17% 23% 18% 18% 18% 15% 19% 18% 19%

C251 131 120 62 85 105 39 110 149 41 61 106 11731% 34% 29% 28% 31% 33% 31% 30% 30% 32% 31% 33% 30%220 79 137 75 71 73 39 92 131 38 51 74 11027% 20% 33% 34% 26% 23% 31% 26% 27% 29% 26% 23% 28%

A E104 46 57 39 47 18 16 59 75 15 13 45 4813% 12% 14% 17% 17% 6% 12% 16% 15% 12% 7% 14% 12%

E E J J29 7 21 12 7 10 1 18 19 2 8 16 64% 2% 5% 5% 2% 3% 1% 5% 4% 1% 4% 5% 1%

A FH F L212 125 86 35 67 109 32 82 114 34 64 76 11126% 32% 20% 16% 24% 35% 25% 23% 23% 26% 32% 24% 28%

B CD GH463 256 206 97 152 214 71 192 263 76 125 182 22857% 66% 49% 44% 55% 68% 56% 53% 54% 58% 64% 57% 58%

B C CD GH132 54 78 51 54 28 17 77 94 17 21 61 5316% 14% 19% 23% 19% 9% 13% 21% 19% 13% 11% 19% 14%

E E J JNo Answer - - - - - - - - - - - - -

Uppercase letters indicate significance at the 95% level.

Very poor

NET: Excellent/very good

NET: Excellent/very good/good

NET: Poor/very poor

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for Percentages

BASE: All respondents

Excellent

Very good

Good

Fair

Poor

M3_2 - How would you rate your mental health overall at the following time periods? - Currently

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 23

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35022 11 12 8 8 6 7 6 13 4 5 12 103% 3% 3% 4% 3% 2% 5% 2% 3% 3% 3% 4% 3%

GH G180 86 93 70 67 43 25 101 126 17 37 67 9722% 22% 22% 31% 24% 14% 20% 28% 26% 13% 19% 21% 25%

E E IJ I565 268 293 134 188 243 89 230 319 100 146 223 26269% 69% 70% 60% 68% 77% 70% 63% 65% 76% 75% 71% 67%

CD GH GH44 21 22 10 14 20 6 23 29 8 7 12 215% 6% 5% 4% 5% 6% 4% 6% 6% 6% 4% 4% 5%4 3 1 2 0 2 0 2 3 1 1 3 0

1% 1% 0% 1% 0% 1% 0% 1% 1% 1% 0% 1% 0%202 97 105 78 75 50 32 107 139 22 42 78 10725% 25% 25% 35% 27% 16% 25% 30% 28% 17% 21% 25% 27%

E E I I48 25 23 11 14 22 6 25 31 9 8 15 226% 6% 6% 5% 5% 7% 5% 7% 6% 7% 4% 5% 6%

No Answer - - - - - - - - - - - - -

NET: Total better

NET: Total worse

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

A lot better than now

A little better than now

About the same as now

A little worse than now

A lot worse than now

M4_1 - Compared to now, what do you expect your mental health to be like in…? - The next few weeks

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 24

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35081 42 38 34 27 19 13 37 50 13 18 41 33

10% 11% 9% 15% 10% 6% 10% 10% 10% 10% 9% 13% 9%E

262 103 159 78 95 89 45 127 172 34 56 91 14232% 26% 38% 35% 34% 28% 35% 35% 35% 26% 28% 29% 36%

A413 206 203 92 138 183 61 166 228 71 115 172 18551% 53% 48% 41% 50% 58% 48% 46% 47% 54% 58% 54% 47%

C GH41 25 16 14 10 17 7 19 25 11 6 3 285% 6% 4% 6% 4% 5% 5% 5% 5% 8% 3% 1% 7%

K18 13 6 5 7 7 1 13 14 2 2 9 32% 3% 1% 2% 2% 2% 1% 3% 3% 2% 1% 3% 1%342 145 197 112 123 108 58 164 222 47 74 133 17542% 37% 47% 50% 44% 34% 45% 45% 45% 36% 38% 42% 45%

A E E60 38 22 19 17 24 8 31 39 13 8 12 317% 10% 5% 9% 6% 7% 6% 9% 8% 10% 4% 4% 8%

B JNo Answer - - - - - - - - - - - - -

NET: Total better

NET: Total worse

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

A lot better than now

A little better than now

About the same as now

A little worse than now

A lot worse than now

M4_2 - Compared to now, what do you expect your mental health to be like in…? - The next few months

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 25

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

785 370 412 208 264 312 120 350 469 126 189 306 385100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 789 274 513 196 245 348 205 181 386 145 258 345 34423 11 12 11 7 6 5 14 19 2 2 6 133% 3% 3% 5% 3% 2% 4% 4% 4% 1% 1% 2% 3%25 10 14 15 9 1 5 13 18 3 4 11 143% 3% 3% 7% 3% 0% 4% 4% 4% 3% 2% 4% 4%

E E74 29 45 34 24 16 18 36 54 7 13 32 399% 8% 11% 17% 9% 5% 15% 10% 12% 6% 7% 10% 10%

E IJ662 321 340 148 224 289 91 287 378 114 170 257 31984% 87% 83% 71% 85% 93% 76% 82% 81% 90% 90% 84% 83%

C CD FH FGH49 21 27 25 16 7 10 27 37 5 6 17 276% 6% 6% 12% 6% 2% 9% 8% 8% 4% 3% 6% 7%

DE J JNo Answer - - - - - - - - - - - - -Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents excl. prefer not to answer

Sept 2020 – now

Mar 2020 – Aug 2020

Longer ago

Never

NET: Mar 2020-now

M5_1 - When was the last time that you or other members of your household used the following mental health services? - Mental health crisis lines

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 26

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

787 373 412 211 264 312 117 348 465 128 194 309 383100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 792 278 512 198 245 349 203 180 383 146 263 348 34458 28 30 25 27 5 9 40 49 2 7 16 397% 7% 7% 12% 10% 2% 8% 11% 11% 1% 3% 5% 10%

E E I IJ IJ K25 11 13 11 12 1 9 9 18 3 4 10 123% 3% 3% 5% 5% 0% 8% 2% 4% 3% 2% 3% 3%

E E GHIJ G153 61 92 38 50 65 21 67 89 26 39 55 8419% 16% 22% 18% 19% 21% 18% 19% 19% 20% 20% 18% 22%552 273 277 136 174 241 78 232 310 97 145 229 24870% 73% 67% 65% 66% 77% 66% 67% 67% 76% 75% 74% 65%

CD L82 39 43 36 40 6 19 49 67 5 10 26 51

10% 10% 10% 17% 15% 2% 16% 14% 14% 4% 5% 8% 13%E E IJ IJ IJ

No Answer - - - - - - - - - - - - -Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents excl. prefer not to answer

Sept 2020 – now

Mar 2020 – Aug 2020

Longer ago

Never

NET: Mar 2020-now

M5_2 - When was the last time that you or other members of your household used the following mental health services? - Employer-based counseling programs

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 27

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

799 380 416 217 269 313 121 357 478 128 193 313 386100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 798 281 515 201 248 349 207 184 391 146 261 350 34659 23 35 27 22 10 6 41 47 5 7 16 317% 6% 8% 12% 8% 3% 5% 12% 10% 4% 4% 5% 8%

E E FHIJ FIJ42 20 20 30 10 2 11 20 31 2 9 21 205% 5% 5% 14% 4% 1% 9% 5% 6% 2% 5% 7% 5%

DE I I299 121 177 80 116 103 55 144 199 45 55 111 15637% 32% 42% 37% 43% 33% 46% 40% 42% 35% 28% 36% 40%

A E J J J399 215 184 80 122 198 49 153 202 76 122 164 17850% 57% 44% 37% 45% 63% 40% 43% 42% 59% 63% 53% 46%

B CD FGH FGH100 44 55 57 31 12 17 61 78 7 16 37 5213% 11% 13% 26% 12% 4% 14% 17% 16% 5% 8% 12% 13%

DE E I IJ IJNo Answer - - - - - - - - - - - - -Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents excl. prefer not to answer

Sept 2020 – now

Mar 2020 – Aug 2020

Longer ago

Never

NET: Mar 2020-now

M5_3 - When was the last time that you or other members of your household used the following mental health services? - In-person psychiatrist/psychologist/counselor services

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 28

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

792 374 415 213 266 313 120 353 473 125 194 312 379100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 796 278 516 199 247 350 207 182 389 144 263 351 343111 38 72 57 40 13 27 64 91 9 12 44 5614% 10% 17% 27% 15% 4% 23% 18% 19% 7% 6% 14% 15%

A DE E IJ IJ IJ48 20 29 25 19 5 12 24 37 2 9 22 256% 5% 7% 12% 7% 2% 10% 7% 8% 2% 5% 7% 7%

E E I I I74 29 46 26 32 16 14 38 52 10 13 31 379% 8% 11% 12% 12% 5% 12% 11% 11% 8% 7% 10% 10%

E E558 288 269 105 174 279 66 228 294 104 160 216 26171% 77% 65% 49% 66% 89% 56% 64% 62% 83% 83% 69% 69%

B C CD FGH FGH159 57 100 82 59 18 39 88 127 11 21 66 8120% 15% 24% 39% 22% 6% 33% 25% 27% 9% 11% 21% 21%

A DE E IJ IJ IJNo Answer - - - - - - - - - - - - -Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents excl. prefer not to answer

Sept 2020 – now

Mar 2020 – Aug 2020

Longer ago

Never

NET: Mar 2020-now

M5_4 - When was the last time that you or other members of your household used the following mental health services? - Online/virtual/telephone psychiatrist/psychologist/counselor services

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 29

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

788 373 413 209 267 312 121 347 467 127 194 310 383100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 793 278 513 196 248 349 206 180 386 145 262 348 34520 7 13 5 7 8 1 14 15 2 3 7 113% 2% 3% 2% 3% 3% 1% 4% 3% 2% 1% 2% 3%27 19 8 14 8 5 6 10 16 4 6 11 133% 5% 2% 7% 3% 2% 5% 3% 4% 3% 3% 4% 3%

B E137 49 87 42 50 45 30 67 96 14 26 64 6017% 13% 21% 20% 19% 14% 25% 19% 21% 11% 13% 21% 16%

A IJ I604 297 305 148 202 255 83 257 339 106 158 227 29977% 80% 74% 71% 76% 82% 69% 74% 73% 84% 82% 73% 78%

C FH FH47 27 21 19 15 13 8 24 32 6 9 19 256% 7% 5% 9% 6% 4% 6% 7% 7% 5% 5% 6% 6%

No Answer - - - - - - - - - - - - -Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents excl. prefer not to answer

Sept 2020 – now

Mar 2020 – Aug 2020

Longer ago

Never

NET: Mar 2020-now

M5_5 - When was the last time that you or other members of your household used the following mental health services? - In-person intervention and support groups

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 30

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

790 372 416 210 267 313 120 348 467 128 195 313 383100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 795 278 515 197 248 350 205 180 385 146 264 352 34339 12 26 15 18 6 11 21 32 3 4 11 285% 3% 6% 7% 7% 2% 9% 6% 7% 3% 2% 3% 7%

E E IJ J K20 12 8 12 5 3 4 7 11 2 6 12 52% 3% 2% 6% 2% 1% 4% 2% 2% 2% 3% 4% 1%

E56 30 26 26 17 13 14 21 35 8 13 23 307% 8% 6% 13% 6% 4% 11% 6% 7% 7% 7% 7% 8%

E675 318 356 157 227 291 90 299 389 114 172 267 32085% 85% 86% 75% 85% 93% 75% 86% 83% 89% 88% 85% 84%

C CD FH F F F59 24 34 27 23 9 16 27 43 6 10 23 337% 6% 8% 13% 9% 3% 13% 8% 9% 5% 5% 7% 9%

E E IJNo Answer - - - - - - - - - - - - -Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents excl. prefer not to answer

Sept 2020 – now

Mar 2020 – Aug 2020

Longer ago

Never

NET: Mar 2020-now

M5_6 - When was the last time that you or other members of your household used the following mental health services? - Online/virtual/telephone intervention and support groups

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 31

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

793 375 415 210 268 315 119 351 470 127 195 313 385100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 796 279 515 196 249 351 204 182 386 145 265 352 34349 17 32 26 17 6 13 22 35 8 6 16 316% 5% 8% 12% 7% 2% 11% 6% 7% 6% 3% 5% 8%

E J21 16 5 8 7 6 2 10 12 2 7 6 113% 4% 1% 4% 3% 2% 2% 3% 3% 1% 4% 2% 3%139 48 90 47 50 42 27 64 91 17 31 63 6018% 13% 22% 22% 19% 13% 22% 18% 19% 13% 16% 20% 16%

A E584 294 289 130 193 261 77 256 332 101 151 227 28374% 78% 69% 62% 72% 83% 65% 73% 71% 79% 77% 73% 73%

B CD F F70 33 37 34 24 12 15 32 47 10 13 22 429% 9% 9% 16% 9% 4% 13% 9% 10% 8% 7% 7% 11%

E ENo Answer - - - - - - - - - - - - -Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents excl. prefer not to answer

Sept 2020 – now

Mar 2020 – Aug 2020

Longer ago

Never

NET: Mar 2020-now

M5_7 - When was the last time that you or other members of your household used the following mental health services? - Community health programs/services

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 32

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

786 371 412 211 266 309 118 348 466 126 194 309 382100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 787 276 509 197 247 343 201 180 381 144 262 346 34141 15 27 25 12 4 7 25 32 3 6 15 265% 4% 6% 12% 5% 1% 6% 7% 7% 2% 3% 5% 7%

DE28 18 10 17 6 6 6 13 19 3 7 13 134% 5% 3% 8% 2% 2% 5% 4% 4% 2% 3% 4% 3%

DE161 65 95 49 64 48 25 78 104 22 36 59 8121% 17% 23% 23% 24% 16% 21% 23% 22% 18% 18% 19% 21%

E555 274 280 120 184 251 80 232 312 98 145 221 26371% 74% 68% 57% 69% 81% 68% 67% 67% 78% 75% 72% 69%

C CD GH70 32 37 42 18 9 13 38 51 6 13 29 389% 9% 9% 20% 7% 3% 11% 11% 11% 5% 7% 9% 10%

DE INo Answer - - - - - - - - - - - - -Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents excl. prefer not to answer

Sept 2020 – now

Mar 2020 – Aug 2020

Longer ago

Never

NET: Mar 2020-now

M5_8 - When was the last time that you or other members of your household used the following mental health services? - Any other mental health service

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 33

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35031 12 18 20 8 3 4 23 27 0 4 13 124% 3% 4% 9% 3% 1% 3% 6% 6% 0% 2% 4% 3%

DE IJ IJ107 59 47 39 29 39 23 41 64 22 21 38 5713% 15% 11% 18% 10% 12% 18% 11% 13% 17% 11% 12% 15%32 10 22 12 13 7 5 16 21 3 7 18 114% 3% 5% 5% 5% 2% 4% 4% 4% 2% 4% 6% 3%645 308 335 152 228 266 94 282 376 105 164 248 31079% 79% 79% 68% 82% 84% 74% 78% 77% 81% 84% 78% 79%

C C F- - - - - - - - - - - - -

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

More frequent use now

No change in use

Less frequent use now

N/A – didn’t use before and don’t use now

No Answer

M6_1 (BASE: All respondents) - How has the use of these mental health services by you and other members of your household changed since before the COVID-19 pandemic (prior to March 2020) compared to now? - Mental health crisis lines

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 34

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35053 25 27 24 26 3 14 34 48 2 3 10 376% 6% 6% 11% 9% 1% 11% 9% 10% 2% 1% 3% 9%

E E IJ IJ IJ K146 75 71 37 58 51 23 58 81 26 39 57 7718% 19% 17% 17% 21% 16% 18% 16% 16% 20% 20% 18% 20%63 21 42 14 26 22 6 32 38 9 16 27 308% 5% 10% 6% 9% 7% 5% 9% 8% 7% 8% 9% 8%

A553 269 282 147 168 238 84 238 322 94 138 222 24668% 69% 67% 66% 61% 76% 66% 66% 66% 72% 70% 70% 63%

CD- - - - - - - - - - - - -

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

More frequent use now

No change in use

Less frequent use now

N/A – didn’t use before and don’t use now

No Answer

M6_2 (BASE: All respondents) - How has the use of these mental health services by you and other members of your household changed since before the COVID-19 pandemic (prior to March 2020) compared to now? - Employer-based counseling programs

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 35

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35042 17 24 25 18 - 11 26 37 3 3 12 255% 4% 6% 11% 6% 9% 7% 8% 2% 2% 4% 6%

IJ IJ IJ173 92 79 48 65 60 32 74 106 25 42 70 8221% 24% 19% 22% 23% 19% 25% 21% 22% 19% 22% 22% 21%155 54 101 53 61 41 22 80 101 25 29 64 7619% 14% 24% 24% 22% 13% 17% 22% 21% 19% 15% 20% 19%

A E E445 226 217 97 134 213 62 182 244 79 122 171 20855% 58% 51% 44% 48% 68% 49% 50% 50% 60% 62% 54% 53%

CD FGH- - - - - - - - - - - - -

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

More frequent use now

No change in use

Less frequent use now

N/A – didn’t use before and don’t use now

No Answer

M6_3 (BASE: All respondents) - How has the use of these mental health services by you and other members of your household changed since before the COVID-19 pandemic (prior to March 2020) compared to now? - In-person psychiatrist/psychologist/counselor services

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 36

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 350115 44 70 57 49 9 27 65 93 13 9 41 6414% 11% 17% 26% 18% 3% 22% 18% 19% 10% 5% 13% 16%

E E IJ J IJ116 61 54 44 38 34 20 53 73 19 24 49 5614% 16% 13% 20% 14% 11% 16% 15% 15% 15% 12% 16% 14%

E32 12 20 9 15 8 6 12 18 5 9 15 164% 3% 5% 4% 5% 2% 5% 3% 4% 4% 5% 5% 4%552 273 277 113 175 264 73 232 305 94 153 212 25568% 70% 66% 51% 63% 84% 57% 64% 62% 72% 78% 67% 65%

C CD F FGH- - - - - - - - - - - - -

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

More frequent use now

No change in use

Less frequent use now

N/A – didn’t use before and don’t use now

No Answer

M6_4 (BASE: All respondents) - How has the use of these mental health services by you and other members of your household changed since before the COVID-19 pandemic (prior to March 2020) compared to now? - Online/virtual/telephone psychiatrist/psychologist/counselor services

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 37

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35017 11 6 11 6 - 5 8 13 - 4 5 112% 3% 2% 5% 2% 4% 2% 3% 2% 2% 3%108 55 53 30 38 40 18 46 64 20 25 46 5213% 14% 13% 14% 14% 13% 14% 13% 13% 15% 13% 15% 13%80 28 51 17 38 26 10 40 50 11 18 33 36

10% 7% 12% 7% 14% 8% 8% 11% 10% 8% 9% 11% 9%610 295 311 165 195 250 94 267 361 100 149 233 29175% 76% 74% 74% 70% 79% 75% 74% 74% 76% 76% 73% 75%

D- - - - - - - - - - - - -

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

More frequent use now

No change in use

Less frequent use now

N/A – didn’t use before and don’t use now

No Answer

M6_5 (BASE: All respondents) - How has the use of these mental health services by you and other members of your household changed since before the COVID-19 pandemic (prior to March 2020) compared to now? - In-person intervention and support groups

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 38

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35043 10 31 17 25 1 13 23 36 3 5 18 225% 3% 7% 8% 9% 0% 10% 6% 7% 2% 2% 6% 6%

A E E IJ IJ98 55 43 34 29 34 18 34 52 21 25 37 51

12% 14% 10% 15% 11% 11% 14% 10% 11% 16% 13% 12% 13%23 12 11 7 8 8 6 8 14 5 5 9 93% 3% 3% 3% 3% 2% 4% 2% 3% 4% 2% 3% 2%651 312 336 165 215 272 91 296 387 103 162 253 30980% 80% 80% 74% 77% 86% 72% 82% 79% 79% 83% 80% 79%

CD FH F F- - - - - - - - - - - - -

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

More frequent use now

No change in use

Less frequent use now

N/A – didn’t use before and don’t use now

No Answer

M6_6 (BASE: All respondents) - How has the use of these mental health services by you and other members of your household changed since before the COVID-19 pandemic (prior to March 2020) compared to now? - Online/virtual/telephone intervention and support groups

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)

@Insights West 2021 Pacific Blue Cross BC Omnibus Insights 39

Total----------

Male----------

Female----------

18-34----------

35-54----------

55+----------

City ofVancouver

----------

Rest ofMetro Van----------

TOTALMetro Van----------

VancouverIsland

----------

Rest ofBC

----------<$75k

----------$75k+

---------- (Z) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)

815 389 422 223 277 315 127 362 489 131 196 317 391100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Unweighted Total 815 288 524 208 256 351 215 187 402 147 266 355 35025 9 16 11 11 3 5 12 17 4 3 13 103% 2% 4% 5% 4% 1% 4% 3% 4% 3% 2% 4% 3%

E127 65 62 43 41 43 21 54 75 20 32 57 6516% 17% 15% 19% 15% 14% 16% 15% 15% 16% 16% 18% 17%76 26 49 19 36 21 17 33 51 8 18 33 369% 7% 12% 8% 13% 7% 14% 9% 10% 6% 9% 10% 9%

I587 290 295 150 190 248 84 262 346 98 143 214 28072% 74% 70% 67% 68% 79% 66% 72% 71% 75% 73% 68% 72%

CD- - - - - - - - - - - - -

Comparison Groups: AB/CDE/FGHIJ/KLT-Test for Means, Z-Test for PercentagesUppercase letters indicate significance at the 95% level.

BASE: All respondents

More frequent use now

No change in use

Less frequent use now

N/A – didn’t use before and don’t use now

No Answer

M6_7 (BASE: All respondents) - How has the use of these mental health services by you and other members of your household changed since before the COVID-19 pandemic (prior to March 2020) compared to now? - Community health programs/services

Gender (S1) Age Group (S2) Region (S3) HH Income (Z4)