� Market Overview

� Key Impact Trends

� Fortune 500 vs. SMB’s

� MPS or MDS?

� Thinking “Outside of the Box”

� Finding the “S” in MPS

� Some Solutions

Enterprise & SMB’s

� Lower Cost

� Going Green

� Power Office User

� High Value Documents

Lower Costs:

� Office Workers average 10k printed pages per year

What’s the Best Way for them

to Decrease Print Costs?

Source: Gartner – “Reducing Paper Consumption Will Drive Down Costs and Improve Workflows”

Print Less?

Lower Costs:

� Corporate Print & IT Budgets Equal 6% of Revenues

Source: Gartner – Print: the last bastion of cost cutting? CIO Magazine

“The interesting thing is that (in the enterprise) the total

Print Budget is equal to the total IT Budget, yet,

culturally, we manage the hell out of IT… but not this

important cost…Print!

“We over-manage IT and under-manage Print”

Andrew Rowsell-Jones, VP Gartner’s CIO Research Group

Going “Green”

� IT Purchase Decisions Are Influenced by “Green”

� 67% Are Implementing “Green” Programs

� 80% RFQ’s Consider Suppliers “Green” Aspects

� 30% of Infrastructure Purchasing Decisions are

Based on “Green” Factors

Source: Gartner - Green IT in the Enterprise

The Power Office User

� 26% of Color Laser Users are High-Volume Users

� 100+ Color Pages Per Week

� 50%+ of Output is Color

Source: IDC’s Color Hardcopy Multiclient Study

High Value Documents – Office Publishing

Growing

Workflow

Growing

Workflow

High Value

Documents

Office Documents vs. Prints

PAPER PAPER

REDUCTION REDUCTION

&&

““GREEN GREEN

INITIATIVESINITIATIVES””

What Are “High Value” Documents?

Brochures & Flyers

Catalogs

Manuals Training MaterialsSell Sheets

Proposals

Newsletters

What’s Similar about “High Value” Documents?

� Color & Finishing

Folding

Tabs

Punching

Binding

Color

Smartphone Sales Continue to Grow!

� 300 Million Units Sold Worldwide in 2010 (+80% from 2009)

� Smartphone Sales to Outpace PC Sales by 2012

Not Only SmartPhones Need to Print

� Tablet Sales are Exploding!

� 15 Million Apple iPads sold in 2010

� 40 – 55 Million Tablets Forecast Worldwide for 2011 (from all manufacturers)

READERSeSlick

iREX

Sony

Kindle

NETBOOKS

Psion

Verizon

ASUS

TABLETS

WePad

iPad

Toshiba

Android

Entourage

2011 – The Year of the Tablet

ASUS EEE PAD SLIDER

ASUS EEE PAD MEMO

LENOVO THINKPAD X200

BLACKBERRY PLAYBOOK HP TOUCH

MOTOROLA XOOM

TOSHIBA FOLIO 100TOSHIBA LIBRETTO

W100

ASUS EEE PAD

TRANSFORMER

#1 Requested Feature for iPhone & iPad?

PRINT!

Where there’s a Will, there’s a Way!

How Do We Make Money With Mobile Printing?

� Install Base of SmartPhones & Tablets is Enormous

� What Will Utilization Rate Be?

� How Many Pages that May Have Been Printed from a PC Will No Longer be

Printed if Available Anytime in the Cloud?

SOURCE: I.T. Strategies 2010

Fortune 500 vs. SMB’s

� Shared Goals

� Raise Revenue, Reduce Costs & Streamline Processes

� Similarities in all MPS engagements

� Assessments

� Optimize and consolidate the printer/copier fleet

� Streamline Workflows

� Provide Detailed Reports About the Printer/Copier Fleet

& Usage Patterns

Small & Medium Businesses (SMB)

� Lack of IT resources to Oversee Companywide Initiatives

� Highest Growth Area for MPS

� Fewer Resources

� Higher Costs per Employee

� Don’t Have Dedicated Teams to Support Company-Wide Initiatives

Small & Medium Businesses (SMB)

� Very limited MIS/IT Resources

� Help Desk and/or Break-Fix Issues

� No Resources for Designing and Implementing Infrastructure

Improvements that Might Streamline Processes and/or Reduce Costs

� Extraordinary Opportunity for Services Companies

� Supplement Lack of IT resources

� Greatly Reduce the Costs of Printing

� Enables Smaller Companies to Apply Savings in Other Parts of Their

Business, or Right to Their Bottom Line

Small & Medium Businesses (SMB)

Don’t Ignore the Sweet Spot…

…develop a strategy that targets medium-

sized businesses. Medium-sized

businesses are a largely untapped market,

and are predicted to be the highest area of

growth for MPS through 2014

SOURCE: Randall Dazo, InfoTrends

Total U.S. Managed Print Service Market by Company Size

SOURCE: InfoTrends – Managed Print Services Forecast

Highest Growth Rate!

Managed Print Services

� 50% of Printers/Copiers will be Under MPS contract by 2013

� MPS will be a $68 Billion Business by 2014

� Xerox - 5 Year Global MPS contract with Proctor & Gamble

� Reduce Print-Related Power Usage by 30%

� Reduce Paper Consumption by 20-30% Annually

� Hewlett Packard - 3M Corporation (Since 2008)

� Reduced the Number of Print Devices by 47%

� Realized more than $3 Million in Savings in the First 2 Years

SOURCES: Photoizo Group – 2010 MPS Market Size, Share and Forecast Report, Xerox Press Release – April, 2009, HP Press Release – April, 2008

Total U.S. Managed Print Service Market by MPS Segment

Highest Growth Rate!

SOURCE: InfoTrends – Managed Print Services Forecast

Small & Medium Businesses (SMB)

“Move Up the Value Chain…

…the Real Growth is now Coming from Solutions.

Revenues for Supplies are Eroding, so it is Important to

Move up the Scale. The Higher Tiers are Less Cutthroat

and Service Providers have More of a Chance of

Turning a Profit”

SOURCE: Randall Dazo, InfoTrends

MANAGED DOCUMENT SERVICESMANAGED DOCUMENT SERVICES

ENHANCEDENHANCEDDOCUMENT SERVICESDOCUMENT SERVICES

STREAMLINE WORKFLOWSTREAMLINE WORKFLOW

OPTIMIZE & CONSOLIDATE OPTIMIZE & CONSOLIDATE

CAPTURE CAPTURE THE FLEETTHE FLEET

MANAGED PRINT SERVICES

StagnantStagnant

Profits & Profits &

RevenuesRevenues

IncreasedIncreased

Profits & Profits &

RevenuesRevenues

�Green

�Mobile

�Security

�Color

� “Auto-Magic”

Thinking Outside of the Box

� Traditional MPS

� All about Capturing the Fleet

� Consolidation and Optimization

� Typical MPS “Services” Focus

� Initial Assessments

� Optimization/Consolidation of

Printer/Copier Fleet

� Streamlining Printing Workflow

� Robust Reporting

Thinking Outside of the Box

� Move to MDS

� Focused on Enhancing & Streamlining

Printing Workflows

� Expanding Document Services

� Build a “Document” Services Practice

� Remove Customer’s Pain Points

� Establish Your Services Brand

� Competitive Differentiation

� Be an Invaluable Strategic Partner

Thinking Outside of the Box

� Pain-Points & Bottlenecks

� Lead to Custom Services

� Chargeable Service:

� Anything You Can Do for Your

Customer That Will Save Them

Money or Improve Their

Processes

� Out of the Box Services

� Going Green

� Color Management

� Mobile Printing

� Security

� “Auto-Magic”

Green Printing

� All Companies Love “Green” or “Eco” Initiatives

� Dramatically Reduce Costs

� Enhancing Corporate Image as a Conscience Company

� Green Printing Services Focused on Three Areas:

� Reducing Paper, Power & Toner Consumption.

� Reducing Paper Consumption

� Duplex Printing Reduces Paper Consumption by Up to 50%,

� Booklets Reduce Paper consumption Up to 75-85%!

� Reducing Power Consumption

� Device Consolidation & Replacing Older Equipment

� Copiers & Printers Use More Energy When Idle Than When Printing

� Offer a Remote Capability that Automatically Turns the Devices Off on

Nights & Weekends, and Back On When It’s Time for Work

Color Management

� Color in the Office is the Largest Growth Area for Color MFP’s

� Declining Costs

� Increased Functionality

� Reduce Costs by Bringing Color Printing In-House

� Consistent Color Quality

� Requires Regular Calibration & Color Management

� Office Users Don’t Have the Knowledge/Desire to Learn

Color Management

� Great Opportunity for Ongoing Services Keeping Color

Output Consistent

Mobile Printing

� If 2010 was the Year of the “SmartPhone”then 2011 will be the Year of the “Tablet”

� 3000 Million SmartPhones Shipped Worldwide in 2010

� How People Use Computers is Becoming Very Mobile

� No Matter What People Use to Create, View and Distribute Documents, Users Will Still Need to Print

� This is a Great Services Opportunity by Helping IT Departments Large and Small to Implement a Mobile Printing Infrastructure

Secure Printing

� The Services Opportunity with Secure Printing is Limitless

� Government Regulation

� Employee Confidentiality

� HIPPA

� Corporate Espionage

� Simple to Complex

� Integrating Pin Codes or ID Badge Readers into the Print Workflow

� Only the User that Sent the File to Print, Can Retrieve It

� Also Saves Paper by Helping to Manage Waste

� Tools that Restrict Who Prints What

� Watermarking High Security Documents to Stop Unauthorized Printing

“Auto-Magic”

� “Auto-Magic Tools & Utilities

� Visual Print Drivers

� Fiery VUE

� Virtual Printers

� “One-Click” Printing with Hot Folders

� Create Complex, and/or Repetitive Documents

Anything that you can do for your customer that

will save them time, and make their job easier,

can be a chargeable service

�� Interactively Change Document SettingsInteractively Change Document Settings

�� Dynamic Visual FeedbackDynamic Visual Feedback

�� Shows Only Features that are AvailableShows Only Features that are Available

�� Anyone Can Download Anyone Can Download –– www.efi.com/fieryvuewww.efi.com/fieryvue

�� Fully Functional Demo ModeFully Functional Demo Mode

�� Requires a Fiery Controller to PrintRequires a Fiery Controller to Print

�� 2003, 2007 & 20102003, 2007 & 2010

��Word, PowerPoint, ExcelWord, PowerPoint, Excel

�� Import PDF FilesImport PDF Files

Driverless Printing in MS Office

Finished Documents Save Money!

� Printing on 1 Side: The most expensive way to print� Estimated up to 70% of office printing is single sided printing

� Printing on 2 Sides: Reduces cost by 50%

� Fiery VUE “Half Size” Green Book: Reduces cost by 75%!� 2 pages per sheet printed on both sides and automatically scaled

to fit on smaller paper

� Fiery VUE “Mini” Green Book: Reduces cost by 85%!� 4 pages per sheet printed on both sides and automatically scaled

to fit on smaller paper

Portrait Landscape

Desktop &Mobile PC’s

SmartPhones Email

Web

PrintMePrint Driver

SmartPhone & Tablet Apps

UPLOAD TO CLOUD

Documents can be Uploaded to the PrintMe Cloud through the PrintMe Web Site, eMail, PrintMe Print Driver or PrintMe SmartPhone & Tablet Apps

Documents can be “Pulled” to Any PrintMe Enabled Printer Client

(Terminal & MFP LCD )

PrintMe Server(1 to Many)

PrintMeTerminal(1 to 1)

DOWNLOAD TO PRINT

Direct Mobile Printing

Documents can be sent Direct to any WiFi Connected Printer

(No SmartPhone App or PrintMe Cloud Required)