m2c 2014: world cup 2014: 3 ways to use social data to extend engagement

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#jack_mattr Mattr.co World Cup 2014: 3 Ways to Use Social Data to Extend Engagement Presentations and Slide Notes: www.slideshare.net/ Mattr_co

Post on 14-Sep-2014

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** See Notes for each slide in Separate File ** Many of our clients are thinking about the World Cup or have already started their campaigns. I thought I’d share some lessons we’ve learned along the way using social data in innovative ways.

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Page 1: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

World Cup 2014:3 Ways to Use Social Data

to Extend Engagement

Presentations and Slide Notes:www.slideshare.net/Mattr_co

Page 2: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Page 3: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Page 4: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Page 5: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Page 6: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Brands Will Spend €1.1 billion on The

World Cup

Page 7: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

4 Steps

1 Find a benchmark; Segment engaged2 Determine where their eyes are3 Learn who they listen to

4 Tone your content so they’ll respond

Page 8: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Use @FIFAWorldCup as a Benchmark

Wholesome Male Single25 - 34

Page 9: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Media: Ranked by Popularity

1

4

2

3

Page 10: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Media: Ranked by Uniqueness

1

4

2

3

Page 11: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Popular Influencers (Sports)

1

4

2

3

Page 12: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Unique Influencers

1

4

2

3

(Surprises...)

Page 13: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Surprises

Get Eyes-es

Page 14: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

@FIFAWorldCup Top Brand Personalities by Week

Wholesome

Rugged

Reliable

Sophisticated

Daring

Brand Personalities

25 Feb 4 Mar 11 Mar 18 Mar 25 Mar 1 Apr 8 Apr 15 Apr

Page 15: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

@FifaWorldCup Top Brand Personalities by

Week

Wholesome

Rugged

Reliable

Sophisticated

Daring

Brand Personalities

25 Feb 4 Mar 11 Mar 18 Mar 25 Mar 1 Apr 8 Apr 15 Apr

Wholesome PeopleRespond to: Simplicity, Emotion

Turned off by: Ambiguity, Hyperbole

Rugged PeopleRespond to: Candor, Toughness

Turned off by: Rules, Emotion

Page 16: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

A Very Rugged Tweet

Page 17: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

@FIFAWorldCup Top Brand Personalities by Week

25 Feb 4 Mar 11 Mar 18 Mar 25 Mar 1 Apr 8 Apr 15 Apr

Page 18: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Adidas Matched 2 /3 Top Weeks

25 Feb 15 Apr

Page 19: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Coke Only Matched 1 Week

Page 20: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Nike Matched 2 /3

Page 21: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Miller Matched 2 /3

Page 22: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

7 / 12 Overall Match

Page 23: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Remove the Guesswork from Your Campaign

1. Decide whether you should participate

2. Uncover the unique media and influencers

3. Tone your content correctly

Page 24: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Page 25: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Well Played, Ford.

Page 26: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Thank You!

[email protected]

@jack_mattr

Page 27: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

To Get Started...

1. Web browser

2. Any Twitter account

3. A ridiculously small amount of money

Page 28: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Plan a Campaign Optimize

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourCampaign

Real Time Segmentation

(Surprises...)

How They’re Using Mattr: Life of a Campaign

Page 29: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Page 30: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Start planning with an Historical Snapshot of

Your Audience

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 31: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.coMattr.co

1. Enter a Twitter Handle

2. Add Hashtags and Keywords

3. We’ll search in the past to profile consumers who have engaged with you.

Entire Audience

Under EngagedMost Engaged

4. You’ll see 3 Personas we’ve created (or make your own).

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 32: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Select “Most Engaged” to Defend Your

Brand Advocates

Under EngagedMost Engaged

“Under Engaged” to Extend Your

Reach

Or

Custom

?

OrBuild Your

Own Persona

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 33: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Creatives can tone content to the Brand Personality, inspiring your targeted persona to engage.

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 34: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Media Buyers can place content with publishers that have high concentrations of your targeted persona.

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 35: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

PR can leverage Most Shared Media to target media yielding a higher probability of going viral.

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 36: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Strategists can partner with unique influencers who:• are best-suited to

represent your campaign.

• attract high engagement with your targeted persona.

• may be more cost-effective than Ellen.

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 37: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Optimize Your Campaign With Real Time Segmentation

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 38: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

1. Enter as many Twitter handles as you like.

2. Add campaign hashtags and keywords.3. See how your segmentation changes during the campaign. Be aware of and leverage unexpected events or trending influencers.

Entire Audience

Under Engaged

Most Engaged

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 39: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co

Vielen Dank!www.Mattr.co

(Surprises...)

Page 40: M2C 2014: World Cup 2014: 3 Ways to Use Social Data  to Extend Engagement

#jack_mattr Mattr.co