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MaaS360: Empowering Channel Partners in the BYOD Era

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Copyright © 2013 Fiberlink Communications Corporation. All rights reserved.

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This document is provided for informational purposes only and the information herein is subject to change without notice. Please report any errors to Fiberlink. Fiberlink will not provide any warranties covering this information and specifically disclaims any liability in connection with this document.

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Copyright © 2013 Fiberlink, 1787 Sentry Parkway West, Building Eighteen, Suite 200, Blue Bell, PA 19422.

All rights reserved.

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MaaS360: Empowering Channel Partners in the BYOD Era

Table of Contents

MaaS360: Empowering Channel Partners in the BYOD Era . . . . . . . . . . . . . . . . . . . . . . . 4

Proven Long-Term Viability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

A Trusted Cloud Vendor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

5-Star MaaSters Partner Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Channel-Friendly Offerings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Total Enterprise Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

The Fastest Way to Enable Mobile Security for Devices, Apps and Docs . . . . . . . . . . 8

Mobility Initiative Success and Satisfaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

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MaaS360: Empowering Channel Partners in the BYOD Era As organizations gear up to explore the value of the Bring Your Own Device (BYOD) trend, they also face the daunting task of supporting a myriad of devices and diverse mobile operating systems. While mobile security remains at the top of the list of issues, IT also struggles to uphold compliance with regulatory standards, eliminate data leak vulnerabilities, while overcoming associated legal issues and the cost of supporting mobile assets.

Despite barriers to adoption, organizations of all sizes from different verticals are embracing the potential of this trend, searching for an enterprise mobility management platform that is capable of managing and securing the apps, docs, and data associated with BYOD smartphones and tablets.

Aiming to take on mobility challenges with ease and speed, IT has placed adoption of cloud-based solutions at the center of their forward-thinking strategies. These solutions must also:

1. Support multiple mobile operating systems

2. Seamlessly integrate with the organizations’ legacy infrastructure

3. Ensure powerful and complete mobility management while safeguarding the secured state of the existing network

4. Be easy to deploy, scalable enough to support the ever-growing mobile population and able to support rapid mobile device enrollment

5. Ensure statutory compliance for IT in healthcare, finance, education, and other heavily regulated industries

Proven Long-Term ViabilityBuilt by the Mobile MaaSters of Fiberlink with over 20 years of experience in solving enterprise mobility challenges, MaaS360 has been operational for more than 5 years and currently supports over 1.5 million devices globally with the performance, reliability and the ability to scale that enterprise customers have come to expect as a result of the BYOD boom. Our platform has garnered positive feedback and critical appreciation from industry experts for its smooth implementation, rapid deployment cycles, easy and detailed policy configuration, extensive module testing and incomparable customer support.

Fiberlink is the only mobility security solution with FISMA certification from the US government for its compliance with strict information security regulations and guidelines, providing customers and Channel partners with peace of mind. As Gartner states: “Proven long-term viability, with most revenue originating in North America and Europe, and growing activities in Middle East and Asia Pacific regions. The company is profitable, growing in revenues and staffing.”

Aiming to take on mobility challenges

with ease and speed, IT has placed

adoption of cloud-based solutions at the center of their

forward-thinking strategies.

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A Trusted Cloud VendorMaaS360 has been regarded as a trusted and secured cloud vendor since 2007 for delivering comprehensive mobility management and security through its MaaS360 platform. Fiberlink was the first MDM vendor listed on the Cloud Security Alliance’s (CSA) Security, Trust and Assurance Registry (STAR) program.

Our cloud-based pay-as-you-go mobile security solution empowers channel partners to offer enterprise mobility solutions for having complete visibility and control into an organization’s mobile ecosystem without incurring any added costs, training or dealing with complex configurations. In addition to rapid deployment cycles, the MaaS360 security platform is secure, multi-tenant, scalable, and integrates well with an organization’s existing infrastructure without exposing it.

Disaster recovery and data encryption are important, essential virtues of a cloud-based solution. For improved business continuity, reliability and disaster recovery, our data centers are spread across different geographic locations. Additionally, the data centers are supplemented by a data archival and backup solution to reduce the footprint and enhance performance.

5-Star MaaSters Partner ProgramFiberlink’s MaaSters Partner Program has earned a spot in CRN’s 2013 Partner Program Guide, standing out from the pack with a 5-Star Partner rating. The CRN Partner Program Guide recognizes vendors who derive a percentage of their sales from their channel programs and awards a 5-Star Partner rating to vendors who‘ve established comprehensive and detailed partner training programs, intuitive and resourceful partner tools, partner product education and regular updates. This award comes to Fiberlink after announcing its channel program in the fourth quarter of 2012.

Since the inception of the program, Fiberlink has carefully handpicked an assortment of resellers, distributers, service providers and technology partners to sell its industry leading mobile security solution. The MaaSters deal registration program compliments the product ensuring competitive margins, recurring revenue, deal registration to earn more points and access to a plethora of sophisticated enablement tools to sell the product from the partner portal. These include, but are not limited to user manuals, battle cards, presentations, whitepapers, and case studies.

The Channel program also includes a Marketing Development Fund (MDF) program for qualifying partners. The MDF program aims at assisting partners financially for driving approved marketing MaaS360 product campaigns. At the end of the campaign, Fiberlink channel account managers and channel marketing managers arrange a follow-up discussion to evaluate the success and ROI of the activity.

The MaaS360 security platform

is secure, multi-tenant, scalable, and integrates well with

an organization’s existing

infrastructure without exposing it.

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Channel-Friendly OfferingsWhile visibility, trust and excellent customer service are the lynchpins of our channel program offerings, we believe in leveraging relationships from not only a sales, marketing or technology perspective, but holistically across different teams. Here is a list of our key, promising channel-friendly features which position our partners for success:

1. Expand Existing Customer Relationships: Deliver trusted guidance and added value to your customer base by providing mobility solutions that enable and support both employee-owned (BYOD) and company-issued devices.

2. Attractive Margins and Recurring Revenue Model: Buyers are ready and eager to take control of their mobile device landscape. Increase your business with profitable margins and a recurring revenue model for new and renewal opportunities.

3. Experience Rapid Sales Cycles and Accelerate Time-to-Market: The MaaS360 platform is fast-to-close as customers quickly recognize its simple deployment model – it is the easiest MDM solution to try, buy and scale. Your sales cycles are measured in days with MaaS360.

4. Easily Bundle Complementary Products and Services: Package your existing solutions around our award-winning mobility platform, particularly telecom expense management, messaging, security and mobile application development.

5. Leverage a Proven and Award-winning Mobility Platform: Benefit from the credibility that comes with partnering with a company that is positioned by Gartner, Inc. in the Leaders Quadrant of the Mobile Device Management Software 2012 and 2013 report.

6. Benefit from Strong Local Presence in Product, Support and Operations: Operational since 2005, the Fiberlink Bangalore office is primarily responsible for designing, building, testing and delivering the key features of the MaaS360 product and service. Additionally, the India customer engineering team actively participates in conducting demos and providing training for our EMEA and Asia-Pacific customers.

7. Assistance from Fast and Efficient 24/7 Customer Service: With our customer support centers in USA and India, our partners and customers enjoy around-the-clock support for conducting business smoothly.

Additionally, Fiberlink has a great support network to support channel sales. We have a dedicated channel account manager for our Elite partners, a large ISR team to do demos and evaluations for partner clients and a global industry-acclaimed customer support team. Our channel partners enjoy end-to-end support, from pre-sales through post-sales implementation, to ensure their sales success.

Our channel partners enjoy

end-to-end support, from pre-sales

through post-sales implementation,

to ensure their sales success.

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Total Enterprise MobilityMobile security solutions must be focused on protecting not only the mobile assets but also business applications and data. MaaS360 is one platform focused on managing your mobility challenges. It provides complete lifecycle support for devices from rapid deployment to security, remote monitoring, granular policy management, support and compliance check and enforcement.

MaaS360 supports full multi-tenancy for our customers and partners, and scales easily—capable of managing anywhere from 10 to 100,000 devices. While MaaS360 manages the hierarchical linkages between the various tenants, our partners can manage their own customers and respective network configurations.

MaaS360 contains two key modules for total enterprise mobility management (EMM): comprehensive mobility management and robust security features for emphasizing device and network security. Both these services work together seamlessly to provide multiple layers of management and security.

The EMM suite includes the following modules:

1. Mobile Device Management (MDM): A comprehensive set of features that provide complete visibility of the corporate and employee-owned devices under the corporate roof while simultaneously supporting the complete device lifecycle for these devices using over the air (OTA) configuration.

2. Mobile Application Management (MAM): An intuitive interface for deploying, managing and supporting the complete operations and security lifecycle of applications across different mobile platforms.

3. Mobile Document Management: A secured container for securely uploading and distributing sensitive documents to different mobile devices while maintaining compliance and upholding data loss prevention (DLP).

4. Mobile Expense Management (MEM): A smart interface for defining corporate-wide mobile expense policies, and proactively tracking mobile data and application usage.

Mobile security can be further emphasized across devices, email, apps, documents, the Web and networks by defining and deploying multiple granular policies to devices. Some of the recommended policies include:

• Enforcing passcode requirements and encryption

• Identifying and restricting jailbroken and rooted devices

• Restricting or regulating the use of productivity-hindering gaming and social applications

• Defining URL filters and security policies based on categories

• Restricting corporate email from being moved

• Using certificate-based access to email, VPN and Wi-Fi

MaaS360 provides complete lifecycle

support for devices from rapid

deployment to security, remote

monitoring, granular policy management,

support and compliance check and enforcement.

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The Fastest Way to Enable Mobile Security for Devices, Apps and DocsThe MaaS360 Secure Productivity Suite allows administrators to curb BYOD owners’ privacy concerns by isolating work and personal data using a Dual Persona approach. It is the only comprehensive, complete cloud-based solution for iOS and Android in the market for mobile security solutions that enables employees to securely access corporate data while preserving the mobile experience on their personal devices. It has four key offerings:

1. Secure Mail: An intuitive office productivity app with email, calendar, and contacts to safeguard business emails and attachments, and prevent data leaks

2. App Security: A mobile application container with full operational and security management to protect against data leaks

3. Secure Document Sharing: A secure container for users to read and edit business documents in an encrypted, guarded space

4. Secure Browser: A fully-functional web browser for iOS and Android devices to enforce compliance and control access to public and corporate Intranet sites

Mobility Initiative Success and SatisfactionGiven the dynamic nature of the mobile ecosystem, building trust, simplicity, visibility and security are important parameters for good ROI from a mobile security solution. Last year:

• 60% percent of customers said it took less than 4 hours to complete the deployment process, and 75% percent of customers said it took less than 8

• 97% of customers renewed their contract with MaaS360

• 86% of customers said they saved between $15-50k per year with MaaS360

Are you looking to market capabilities offered by MaaS360 to your current customer base, or to expand your breadth of EMM solutions? Apply to become a member of our award-winning MaaSters Partner Program. Simply visit the Partners page on our website and Get Started today.

All brands and their products, featured or referred to within this document, are trademarks or registered trademarks of their respective holders and should be noted as such.

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For More InformationTo learn more about our technology and services visit www.maaS360.com.1787 Sentry Parkway West, Building 18, Suite 200 | Blue Bell, PA 19422Phone 215.664.1600 | Fax 215.664.1601 | sales@fiberlink.com

[Maas360 is] the only comprehensive,

complete cloud-based solution …

for mobile security solutions that

enables employees to securely access

corporate data while preserving the

mobile experience on their personal

devices.