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2014 Wage and Salary SurveyProduction, Maintenance and Service Positions Wage Survey Job Descriptions

Job Code Job Title Job Description

Machine Operators

11.01 Blast Machine Operator Operates wheelabrate or roto blast machine. Loads and unloads the machine and works thenecessary controls to insure blast quality.

11.02 CNC Burner Operates a CNC machine. Loads and unloads table. Punches to required parts from pre-programmed shapes or inserts proper disk for configuration required.

11.03 CNC Operator-Horizontal Set up and operate tape control machine performing boring, milling, drilling, reaming, tappingBoring Mill operations on various materials. Install fixtures, set-up job, loads control tape, trial runs job and

edits tape. Makes preliminary check of first piece, adjust tools to proper dimensions, submit finished operation for inspection approval. Manually position and remove tools as perscribed by tape if necessary.

11.04 CNC Operator-Horizontal Operate tape control machine performing boring, milling, drilling, reaming, tapping operationsBoring Mill-Operates Only on various materials. Install fixtures, set-up job, loads control tape, trial runs job and edits tape.

Makes preliminary check of first piece, adjust tools to proper dimensions, submit finished operation for inspection approval. Manually position and remove tools as prescribed by tape if necessary. Operates only - does no set-up.

11.05 CNC Operator-Lathe Operator Sets up and operates a computerized controlled lathe capable of performing multiple machiningand cutting operations. Loads work and control tape and trial runs jobs, edits tape. Uses precision measuring instruments to set-up machine items. Takes corrective action and repositions as required.

11.06 CNC Operator-Lathe Operates a computerized controlled lathe capable of performing multiple machining and cuttingOperator-Operates Only operations. Loads work and control tape and trial runs jobs, edits tape. Uses precision

measuring instrument to set-up machine items. Takes corrective action and repositions as required. Operates only - does no set-up.

11.07 Cell Operator-Assembly Performs repetitive and standard assembly operations of several components. Will work as partof a team composed of 4 or more employees. Capable of performing all the various tasks in the cell, communicating and discussing problems and issues which effect production, quality or teamwork. May require use of hand and simple power tools.

11.10 Chemical Process/Batch Responsible for operation of process equipment, tending or controlling units or systems thatOperator process chemical and/or allied substances into intermediate or finished products. End product is

liquid.

11.11 Craneman Operates crane to hoist and remove materials, raise and lower heavy weights. Performs otherrelated operations.

11.14 Drill Press Operator, Using single, multi-spindle or gang drill press, includes diversified drilling, reaming, counterSingle/Multi-Spindle boring, counter sinking on a variety of small or large parts of regular or irregular forms.

Makes exacting set-ups which often involve blocking or aligning of forms. Selects speeds, feeds, tools and lays out or uses complicated jigs.

11.16 Electronic Technician-Junior Performs technician duties to test, troubleshoot and repair standard electronic systems. Set up and operate test equipment in accordance with standard test procedures. May provide guidance to production personnel to resolve technical problems. Normally requires an Associate Degree in Electronics plus 1 to 2 years of experience.

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Machine Operators

11.17 Electronic Technician-Senior Performs highly technical duties to test, troubleshoot and repair complex and sophisticatedelectronic sub-assemblies, modules and systems. Provide technical expertise to production or field personnel to assist in resolving technical problems. May be involved with the adaptation or design of complex test equipment and development of related procedures and documentation. Normally requires an Associates Degree in Electronics plus 3 to 5 years experience.

11.18 Extruder Operator-Plastics Set up and run a rubber extruder with proper tooling to yield extruded output with properdimensions. This includes adjustment of the extruder dies, and cooling water to maintaincorrect temperatures. Operator must also know feeding techniques, as well as control and coiling of machine output. Prepare rubber compound for input to extruder using a warm-up mill. Load and unload postcure ovens with extruded output. Have knowledge of setting proper cures. Inspect extruded product on line and prior to shipment to customer.

11.19 Extruder Operator-Plastics- Runs a rubber extruder with proper tooling to yield extruded output with proper dimensions.Operates Only This includes adjustment of the extruder dies, and cooling water to maintain correct

temperatures. Operator must also know feeding techniques, as well as control and coiling of machine output. Prepare rubber compound for input to extruder using a warm-up mill. Load and unload postcure ovens with extruded output. Inspect extruded product on line and prior to shipment to customer. Operates only - does no set-up.

11.20 Grinder Operates and sets up one of several types of precision grinding machines to grind internal and external surfaces of metal parts to a smooth and even finish and to required dimensions. Fine finish work involved.

11.21 Grinder-Operates Only Operates one of several types of precision grinding machines to grind internal and externalsurfaces of metal parts to a smooth and even finish and to required dimensions. Fine finish work involved. Operates only - does no set-up.

11.27 Machine Operator, Class A - Operates machine requiring a high grade of skill to change the shape or condition of new Includes set-up materials. Must also be able to set up machine as required. Does not include other machine

jobs listed in survey.

11.28 Machine Operator, Class B - Operates machine requiring a normal amount of skill, to change the shape or conditioning ofOperates Only new materials. Does not include other machine jobs listed in survey, or to set up machine.

11.29 Machinist, Maintenance Produces replacement parts and new parts in making regular and emergency repairs of metalparts of machinery and equipment. Shapes metal parts to precise dimensions within close tolerances prescribed. May fit and assemble parts into machine. Do not include production machinists.

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Machine Operators

11.30 Machinist, Production, Class Without supervision, performs machining and fitting operations on all kinds of metal parts andA machines. Lays out work from sketches and written specifications. Highly diversified work

involving very close tolerances. Sets up and operates all types of machine tools. Skillfully uses all machinists' hand tools.

11.32 Machinist, Production, Class With minimum supervision, sets up and operates various types of machine tools. Diversified work. B Ordinary tolerances. Performs necessary hand operations.

11.33 Machinist, Production, Class With minimum supervision, operates various types of machine tools. Diversified work.B - Operates Only Ordinary tolerances. Performs necessary hand operations. Operates only - does no set-up.

11.34 Machine Set-up Sets up, may operate occasionally, a variety of machines such as lathes, mill, drills, etc. Installsfixtures, loads tape and may make minor adjustments. Will troubleshoot problems of other machine operators. May train new employees and is qualified to perform other duties in the department to support production and quality requirements.

11.35 Milling Machine Operator Performs a variety of work on milling machines varying from manually controlled to fullyautomatic. Operates and sets up all types of milling machines except single-purpose millers.

11.37 Molding Machine Operator - Sets up and may operate semi-automatic molding machines for repetitive production of a variety ofPlastics plastic parts and components. Place preformed or weigh-balanced raw material in pre-heater.

Position necessary mold inserts. Place heated material in mold. Position molded items on shrink fixtures as required. Deflash finished parts as required, using deflashing tools provided. Count pieces and record number on simple forms. Install inserts in molded part when necessary. Occasionally use grit-blaster for deflashing. Follow established routines or verbal instructions. Refer all unusual conditions to set-up leader or foreman.

11.38 Molding Machine Operator - Under regular supervision of foreman or direction of set-up leader, operates only semiPlastics-Operates Only automatic molding machines for repetitive production of a variety of plastic parts and

components. Place preformed or weigh-balanced raw material in pre heater. Position necessary mold inserts. Place heated material in mold. Position molded items on shrink fixtures as required. Deflash finished parts as required, using deflashing tools provided. Count pieces and record number on simple forms. Install inserts in molded part when necessary. Occasionally use grit-blaster for deflashing. Follow established routines or verbal instructions. Refer all unusual conditions to set-up leader or foreman.

11.39 Punch Press Operator Perform blanking, piercing and forming operations on a variety of parts. Set up press; adjust air or (Operates Only) mechanical knock-out devices, automatic roll or dial feed mechanism and length of ram

stroke. Operate press. Check first piece in run, adjust tools to maintain proper dimensions, submit first finished piece for inspection approval. Determine when dies need sharpening.

11.40 Punch Press, Set Up/Operator Perform blanking, piercing and forming operation on various standard parts. Set up of pressdone by others; may adjust air or mechanical knock-out devices. Operate press. Determine when dies need sharpening.

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Production/Assembly

12.01 Assembler, Unskilled Assembles minor units with a small number of details following standardize methods. Handlevery light parts. Use hand and simple power tools. Simple fitting involved, reaming, tapping, filing of non-critical parts, simple adjustments or alignment of parts for free working. Make simple tests of completed unit following prescribed procedure and limits of acceptance. Assembling, minor fitting, adjusting, testing.

12.02 Assembler, Semi-Skilled Assembles a variety of products. Handle light and average weight parts, hand and power tools.Select assemble methods. Fit parts to close tolerances involving filing, scraping of bearings and flat surfaces. Align and adjust parts for free working and proper operation. Align and drill mating parts in assembly, drill and ream for dowel pins. Make operating tests and final adjustments.

12.03 Assembler, Precision Assemble variety of sub-assemblies and bench or floor erection of complete unit. Handle light/average weight parts. Use hand and power tools. Select assembly method and erection procedure. Fit parts to very close tolerances and operating requirements involving filing, scraping of bearings and flat surfaces. Accurate alignment of sub-assemblies to unit. Press shafts into parts, fit key align and drill mating parts, drill and ream for dowel pins. Mount and connect auxiliary, mechanical, electrical, electronic, pneumatic or hydraulic equipment, cut/fit pipe and tubing. Make operating tests and final adjustments. Fit and adjust to very close tolerances.

12.04 Finishing Polishes, grinds or buffs a variety of production parts usually in large lots. Maintains specifiedfinish and shape. Uses prescribed wheels and abrasives. Builds up, dresses and balances wheels.

12.05 Helper, Production Assists regular operators in production by performing specific or general duties, usually of lesser skills, such as keeping worker supplied with materials, tools, and supplies. Routine machine operations such as feeding or unloading machine. Requires close supervision.

12.06 Laborer - Heavy Unskilled worker engaged in handling materials, loading and unloading cars, shoveling anddigging, using hand tools and doing miscellaneous heavy work involving frequent use of muscular strength. Works under direct supervision.

12.07 Laborer - Light Performs a miscellaneous number of routine unskilled jobs in which substantial physical activityis a major requisite. Works under direct supervision. Does not include machine or process labor.

12.08 Lead Person (Group Leader) Oversees, directs and participates in production on an individual production line or one segment of operations such as warehouse loading dock, order selection, etc. Functionally supervises and assigns personnel to specific areas. Maintains basic production or other output records. Insures quality of product. Typically, does not have authority to hire, fire or take disciplinary action.

12.09 Packer, Heavy Packs a variety of items in cartons, boxes or other containers preparatory to shipment orstorage. Involves moderately heavy physical effort. May require counting, visual inspection, folding, wrapping, inserting enclosures, closing and sealing containers and applying labels or identifying data. Does not include crating, shipping, or loading.

12.10 Packer, Light Packs small or medium finished products in cartons, boxes or other containers

preparatory to shipment or storage. Involves light physical effort. May require counting, visual inspection, folding, wrapping, inserting enclosure, closing and sealing containers and applying labels or identifying data. Does not include crating shipping or loading.

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Production/Assembly

12.11 Sheet Metal Worker Cuts, forms and fabricates sheet metal parts, fittings or structural members using various sheetProduction metal hand or power tools and sheet metal working machines. Marks out work according to

patterns provided. Assembles, alters, repairs or installs sheet metal parts. Checks own work.

12.12 Welder, Arc Perform difficult and unusual hand welding operations on a wide range of metals and alloys forcomplex precision assemblies involving a considerable amount of welding to high strength and pressure requirements. Regulate current and voltage for proper penetration and fusion of metals, select electrode type and size. Considerable skill required to fuse dissimilar metals, obtain maximum weld strength, avoid distortion.

12.13 Welder, Spot Spot weld a variety of parts or products following standard procedures. Set up machine, selectproper electrodes and holders, regulate time, current and pressure. Handle and position work with or without use of fixtures. Properly space number of welds to meet varying conditions and material to obtain fusion, strength and finish and avoid distortion or burning.

Printing

13.01 Electronic Prepress Operator Operates computer workstations to generate final film from furnished disks.

13.02 General Bindery Worker Performs hand and small machine operations such as folding, collating, gluing, inspecting,drilling, shrink wrapping, pasting, etc.

13.03 Press Operator (1&2 Color) Operates a 1 or 2 color offset press. Must be able to hang plates, fill ink fountains, set updampening system, load and unload paper, perform ink washups, perform routine adjustments and maintenance on press.

13.04 Press Operator (4 Color) Operates a 4 color press. Must know how to perform all functions required to operate theequipment and also be skilled in color and registration techniques, specialty coating operations, and other in-line finishing operation such as scoring, perforating, etc.

13.05 Press Operator (6+ Operates a 6 or more color press. Must know how to perform all functions required to operateColor) the equipment and also be skilled in color and registration techniques, specialty coating

operations, and other in-line finishing operation such as scoring, perforating, etc.

Food15.01 Mixer Prepares accurately and mixes properly the various batters, icings, fillings, and crusts used to

create the different products.

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Industrial Maintenance

21.01 Boiler Operator, Fireman Operates boilers of large capacities, pumps, hot water heaters and associated equipment for thegeneration of steam for power and/or heat, and manufacturing processes. Requires maintaining specified pressures and cutting boilers in or out under unusual demand fluctuations. Makes ordinary repairs.

21.02 Carpenter, Maintenance Performs carpentry duties necessary to construct and maintain in good repair all wooden parts ofbuildings and equipment. Using a variety of hand and power tools, does the more difficult maintenance jobs such as remodeling, installations, erection of wooden structures and repair of office furniture. Includes planning and layout of work from blueprints, drawings; making standard shop computations relating to dimensions of work; and selection of materials.

21.03 Degreaser Operator Operates degreasing tank to remove oil, grease and other surface foreign matter from sheetmetal parts, machined parts, castings, assemblies, etc., following prescribed routine. Distill and clean tank periodically. Repetitive work.

21.04 Electrician, Maintenance Includes journeyman electricians, ordinarily licensed or eligible for license. Requires planningand installation of new wiring, fixtures, and other equipment; building, repairing and/or rebuilding complex electrical machinery and equipment; or supervision of subordinate electricians.

21.05 HVAC Mechanic Performs a variety of duties directly related to the maintenance of heating ventilation, airconditioning equipment and systems in company buildings. Maintenance activities may include one or more of the following: minor cleaning, and adjustments, preventative maintenance, equipment inspection, problem diagnosis, trouble-shooting, repairs/parts replacement. Able to read and work from detailed and technical diagrams or drawings. Performs additional duties as requested.

21.06 Helper, Trades Performs duties such as locating tools and materials, positions work and performs other simpleand routine operations. Generally works under direction of a tradesman such as carpenter, electrician, machine repairman, etc.

21.07 Instruments Repair Technician Repairs, modifies, calibrates, adjusts and trouble shoots, mechanically and electrically, a widevariety of modern and obsolete highest accuracy general instruments. Determines extent of repairs and estimates costs. Selects and adapts test equipment and setup and calibrating procedures as required. Arranges own work to make most economical use of time considering availability of parts worked on by other groups. Requires a thorough knowledge of the work and the ability to solve any job problems with assistance only on rare occasions. Refers to supervision those costs which exceed limit specified on work order. Occasionally makes and records series of test readings and computes average accuracies as necessary to certify instrument accuracies within specified limits.

21.08 Machine Cleaner Performs machine cleaning to maintain a high level standard to prevent bacterial growth on or inproduction equipment. Inspects, repairs, replaces, reassemble and test equipment to ensure the item is functioning correctly and ready for use.

21.09 Maintenance Mechanic, Keeps machines, mechanical equipment and/or structure of an establishment (usually a smallGeneral Utility plant where specialization in maintenance work is impractical) in repair. Involves diversified

duties in several trades rather than specialization in one trade or one type of maintenance work only. Repair buildings, machines, mechanical and electrical equipment.

21.10 Oiler Lubricates, with grease or oil, all moving parts on various kinds of machinery.

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Industrial Maintenance

21.12 Tool & Die Maker Requires diversified knowledge in making complicated jigs and fixtures, experience in use of alltypes of machine tools. Able to calculate angles accurately. Builds complicated jigs and fixtures, special reamers, taps and cutting tools, split chucks, cams and milling fixtures.

21.13 Tool Crib Attendant General responsibility for small tool crib. Issue tools, dies, jigs and fixtures upon request, oraccording to instruction, drawings, operation sheets, tool list. Check for obvious damage, necessity of repairs or sharpening. Make record of withdrawals and receipts through card or check system. Issue supplies, maintain tool and supply stocks, issue purchase requisition when stock is low. Select storage spaces. Grind drills, ordinary milling, cutters, taps, reamers, etc.

Materials/Distribution

22.01 Material Handler Performs duties of some variety in unloading, moving and storing a variety of materials, parts orproducts. Check incoming materials for proper identification, reports shortages or damaged items. Moves materials between departments and make deliveries to stock room or shipping room following routing, delivery tickets, orders. May operate power fork trucks in moving, stacking, loaded pallets in designated storage areas. May operate walking crane or hoist in unloading incoming materials and storing in racks. (Also see warehouse person) Can also be used in productions.

22.02 Shipper/Receiver Count, weigh and check incoming material and supplies. Make out receiving reports, reportshortages and damaged material. Assemble orders for shipment, count, weigh and check against shipping order and report shortages. Label or stencil shipping containers. Select routing and carrier when not specified by customer. Arrange for pick-up by carrier.

22.03 Stock Clerk Receives, stores and issues equipment, material, merchandise or tools in a stockroom orstoreroom. Check incoming order against items as listed on requisitions or invoices; counts, grades or weighs articles. Periodically takes inventory and keeps records.

22.04 Stock Selector Works from requisitions, orders, stock lists. Select a wide variety of materials and supplies, accumulate orders, deliver to distribution center or departments. Report shortages, assist in putting stock away, selecting bin or shortage locations, taking inventory.

22.06 Trucker, Power Driven Operates electric or gasoline driven industrial trucks with or without elevating platforms and

Industrial (Forklift) crane attachments. Includes loading and unloading motor trucks, freight cars, and similarconveyances and transporting materials and products within confines of plant.

22.07 Warehouse Person Performs duties related to the removal or storage of material, parts, equipment, machinery ortools from or to a warehouse. Loads or unloads material, etc. from truck or freight car as required. May preserve items for storage as specified or directed. Counts, identifies, records, stores items to be placed in or removed from warehouse. Operates overhead crane and forklift truck for movement of heavy items. Performs other related duties connected with a warehouse operation.

22.08 Order Processor Picks customer orders by location and product number. Packs orders and prepares forshipment. Does inventory and aisle maintenance.

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Miscellaneous

23.01 Auto/Truck Mechanic Repair gasoline or diesel-powered automobiles and trucks. Performs such duties asdisassembling and overhauling engines, transmissions, clutches, rear ends, and other assemblies, replacing worn or broken parts, grinding valves, adjusting brakes, tighten body bolts, aligning wheels, etc. Lubricates vehicles and performs other duties in connection with maintenance and operation of motor vehicles, as required. Does not include finished body and fender work, re-upholstery and painting.

23.02 Building Maintenance Worker Paints. Does general carpentry repairs, simple plumbing and electrical repairs. Movesfurniture. Maintains paper products in restrooms; clean-up of grounds. All under supervision of Maintenance Supervisor. No technical training necessary but general knowledge of carpentry, basic plumbing and electricity are helpful.

23.03 Driver, Heavy Equipment Operates one or more of several types of heavy, power, or construction equipment, such ashoists, tractors, backhoes, shovels, loaders, graders, bulldozers, etc. to erect structures, move/grade earth, pour materials, or transport materials over short distances. May repair and maintain equipment.

23.04 Guard Responsible for plant and property protection. Required to have knowledge of company policyreferring to same. May be armed. Usually stationed at plant entrance or exit.

23.05 Inspector, Class A/Quality Final inspection for quality, appearance and performance of very complicated and diversifiedTechnician and/or expensive equipment. Plan inspection procedures and develop inspection devices.

Responsible for decisions as to appearances and performances, deviations from standard specifications or allowable tolerances, acceptance or rejections. Determine reasons for defects.

23.06 Inspector, Class B Final inspection for quality and appearance of highly diversified parts and assemblies andperformance of complicated products. Plan inspection procedures, devise unusual measuring or gauging set-ups. May apply broad knowledge of product application in exercising responsibility to decide on allowable variations from specifications or standards; determine reasons for defects.

23.08 Janitor Sweeps and cleans shop area, washrooms and offices and removes chips and refuse. May washfloors and windows.

23.09 Painter, Maintenance Uses brush or spray equipment to apply paint, varnish or finishing compound to any exterior orinterior surfaces. Works without direct supervision.

23.10 Painter, Sprayer Mix paints, enamels or lacquers to specified colors, consistencies and viscosities for spraying orbrushing. Prepares surfaces and applies a wide variety of coatings to obtain high grade and decorative finish on parts or products. Skill required to match colors in shading, two-toning, hand graining and in distribution and baking of special and unusual finishes.

23.11 Truck Driver, Outside Licensed operator. Transports materials or equipment; makes deliveries and pickups. Maymake minor mechanical repairs, change tires, etc.

23.12 Truck Driver, Tractor Trailer CDL operator. Makes long distance over-the-road and/or inter-city pickups and deliveries of awide variety of products, materials, or supplies. Checks or assists in the loading or unloading of trailer. Obtain proper authorization for deliveries and pickups.

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Miscellaneous

23.13 Truck Driver, Special Use Drives truck equipped with auxiliary concrete mixer, dump body, hydraulic lifting device, orother special use attachments to pick-up, transport, or deliver materials or cargo over short distances. May be responsible for maintenance or cleaning of truck. May include concrete mixer truck, dump truck, garbage collection truck, tank truck, water truck, or other specially equipped vehicles.

23.14 Waste Treatment Operator Controls heat exchange unit, pumps, compressors and related equipment to decontaminate,neutralize and dispose of waste liquids collected from chemical processing operations. May record data, such as number of gallons of waste pumped into sewer system of storage tanks or reduced by heat exchange unit.

23.15 Watchman Guards against fire, theft, and illegal entry. Makes periodic inspection tours about building andgrounds, examining doors, windows and gates to see that they are properly secured, and continually watches for irregularities, such as broken water pipes. Usually registers at regular watch stations. May perform general maintenance duties, such as sweeping floors, or supervise others in these duties. May fire boilers or do other similar duties.

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2014 Wage and Salary SurveyAdministrative and Office Support Salary Survey Job Descriptions


Administrative & Office Support

41.02 Artist (Graphic Artist) Under supervision, specializes in creating graphic presentations including slides, viewgraphs, visual aids and other related creative art work. Uses standard drafting tools, airbrush, mechanical and hand letting devices and other artist's aids with a high degree of skill. Recommends new techniques, processes or products to ensure quality and economy of projects.

41.04 Clerk - Entry Level Recent high school graduate with 0 to 1 years experience. Sample titles may be File Clerk, General Clerk - B, Mail Clerk or Messenger, Materials Record Clerk, Typist, Word Processing Entry Level, etc.

41.05 Clerk - Experienced Level 2 years - 5 years experience. Sample titles may be: Accounting Clerk B, Billing Clerk, Bookkeeping or Billing Machine Operator, Cost Clerk, Duplicator/Multiplier Machine Operator, General Clerk A, Generalist - Small Office, Payroll Clerk B, Personnel Clerk, Production Schedule Clerk, Receiving Clerk, Word Processing.

41.06 Clerk - Senior Six or more years experience. Sample Titles may be: Accounting Clerk A, Payroll Clerk A, Sales Order Clerk, Word Processing Operator-Lead, etc.

41.07 Computer Operator – Entry Recent graduate from technical school with 0 to 1 years experience. Generally works underLevel direction of more experienced operator performing similar functions by computer operator -

intermediate as experience allows.

41.08 Computer Operator - Fully operates small computers, utilizing established programs or operates medium or largeIntermediate computers under general guidance. Has basic understanding of operating system principles.

Detects nature of errors or equipment failure and makes normal console adjustments. Maintains necessary operating records.

41.09 Computer Operator - Senior Fully operates medium to large computers, utilizing established procedures. Has understanding of multiprogramming operation. May instruct and supervise less experienced operators.

41.10 Cost Estimator Makes estimates of labor cost on total cost of apparatus, devices or services from general engineering data, for the purpose of preparing bids for contracts for sales prices, or to determine the selection of a product design. Estimates are made on the basis of previous cost data and knowledge of the manufacturing processes involved. May determine the kind and number of workers required from general engineering data, drawings, and/or verbal descriptions. May review finished blueprints to insure adherence to specifications or may follow up production methods to insure the minimum number of workers are being employed.

41.11 Customer Service This position is an entry level position. Ordinarily incumbents perform at this level beforeRepresentative-Entry Level promotion to more responsible customer service positions. Generally this position is responsible to

perform a majority of duties as outlined in the Customer Service Representative job description with exceptions which may include: assignment to smaller or less prominent accounts, more closely supervised, more record keeping and clerical duties, etc. and may consult with more senior customer service representatives with regard to customer problems, procedures and general company procedures and practices.

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41.12 Customer Service Under general supervision performs many customer service related duties including receiving Representative-Intermediate customer order, giving price quotes, providing information on production and shipping Level schedules, giving limited suggestions or technical advice, etc. to customers. At times may need to

ask for advice and guidance on customer service related issues. Incumbent still learning the company products, customer requirements, procedures and practices. Coordinates activities between customers and various company functions. Both the complexity and number of accounts increases. Maintains the appropriate records and logs, consults on credit matters, may prepare required marketing or sales reports, confers with appropriate management level relative to quote information and suggest methods or procedures to assure customer satisfaction.

41.13 Customer Service Performs related customer service duties including receiving customer orders, giving price Representative-Experienced quotes, providing info on production & shipping schedules, providing limited suggestions or Level technical advice, etc. to customers. Adjusts mistakes & solves problems for customers within

assigned scope of authority. Refers major problems to supervisor. Required to have thorough knowledge of company products, customer requirements, procedures & practices. Coordinates activities between customers & various company functions & may be assigned major customer account or large new accounts. Maintains appropriate record & logs, consults on credit matters, may prepare required marketing or sales reports, confers with appropriate management level relative to quote info and suggests methods or procedures to assure customer satisfaction.

41.14 Customer Service Leads the work of lower customer service representatives as required. Controls the flow of Representative-Lead Level work by assignment and checking of results. Consolidates, completes or audits the work of

assigned employees. Assists in the training of new customer service representatives within the department. At the same time, the incumbent independently performs all related customer service duties.

41.15 Data Entry Operator Operates Alpha/numeric data entry equipment to record and/or verify detailed or non-coded data, using key to tape or key to disk. Corrects errors, usually follows standardized procedures, and may handle exceptions and special nonstandard procedures requiring close attention to detail. Keypunch operators recording key to card may be included.

41.16 Desktop Publishing Operator Operates automated desktop publishing equipment utilizing integrated software packages. Must posses word processing, page layout skills and, in some cases, skills in the creation of charts and computer graphics. May edit/proofread material for accuracy and completeness. Usually requires a minimum of 6 months experience on desktop publishing or similar equipment.

41.17 Dispatcher, Motor Vehicle Assigns motor vehicles and drivers for conveyance of freight. Compiles list of available vehicles. Assigns vehicles according to factors, such as length and purpose of trip, freight requirements, and preferences of user. Issues keys, record sheets, and credentials to drivers. Records time of departure, destination, cargo and expected time of return. Investigates overdue vehicles. Directs activities of drivers, using two-way radio. May confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise. May maintain record of mileage, fuel used, repairs made, and other expenses. May establish service or delivery routes. May issue equipment to drivers, such as handtrucks, dollies, and blankets. May assign helpers to driver.

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41.18 Expediter, Production Follows progress of orders through plant in accordance with requirements indicated on production schedules. Directs delivery of materials from stock rooms or pick-up stations to production sections as required. Checks to see that orders leave departments or operation groups as scheduled, expedites deliveries when necessary. Contacts first level production supervisor relative to special handling, availability of materials, delays, changes in promise dates; material control section for material shortages and vendors' delivery promises. Anticipates probable delivery failures and takes action to avoid occurrence. Supply progress reports to production control section.

41.19 Expediter, Purchase (Inside Insures that merchandise, supplies, and equipment are shipped by supplier on promised shippingand/or Outside) date, performing duties, such as checking purchase orders for delivery dates, communicating with

supplier to ascertain whether materials were shipped on promised date, or to insure that goods will be shipped when promised, and communicating with transportation company to make sure that no delay takes place in transit. Also follows up purchase orders for supplies and equipment, involving travel and personal contact with suppliers, plants and warehouses. Checks specific delivery information and availability of materials and substitutes items. May inspect material to ascertain agreement with specifications.

41.21 Industrial Nurse Assists physicians with clinic and physical examinations, renders professional services of a medical nature under direction of physicians, and administers first aid in emergency cases. May visit ill and injured employees at their homes. Maintains medical histories and records of accidents. Requires graduate nurse training.

41.22 Inventory Analyst Responsible for auditing, reconciling, and reporting production and inventory data in accordance with established policies and procedures. The duties require a thorough understanding of the production system, paperwork flow, and functional responsibilities. Additional duties utilize the developed information in the compilation of various internal, customer-related, and regulatory reports. The positions requires problem solving skills and consistent accuracy at all times.

41.23 Inventory Data Processor Responsible for maintaining accurate accounting of receipts and finished products through audits and actual processing of all related information and documents. The responsibilities also include timely distribution of necessary information to the production, quality assurance and finance departments. The position requires problem solving skills and consistent accuracy at all times.

41.24 Production Planner Plan and organize stages of production control for producing product to meet the customers' requirements, including raw materials, purchased and manufactured components, building or sub-assemblies and complete units to meet shipping dates. Maintain check on production, stock rooms, receiving, shipping to keep informed. Consult and discuss with supervision on equipment and staffing. Review project with customer representative to furnish information. Assist and instruct others.

41.25 Secretary A/Administrative Performs diversified secretarial duties for senior level executive (chief executive officer orAssistant executive responsible for a major function or geographic operation). Takes and transcribes

dictation of a complex and confidential nature and assists in designated administrative details, using initiative and judgment. Requires knowledge of company policies, practices, and organization. May direct the work of clerical and stenographic employees.

41.26 Secretary B/Administrative Performs the complete secretarial job for a division or department head, branch or area managerAssistant or other individuals with similar responsibilities. General requirements are the same as for

"Secretary A" but limited to the area of responsibility of the principal.

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41.27 Secretary - Entry Performs the complete secretarial job. General requirements are the same as for "Secretary A &Level/Administrative Assistant B" but limited to the area of responsibility of the principal.

41.29 Telephone Operator - Operates an automatic, manual or cordless switchboard (usually single-positions) at entrance to Receptionist plant or office and acts as receptionist. Uses judgment, tact and courtesy in meeting public and

directing them to the proper people. Handles all calls and keeps records of the transactions when necessary. May handle in-plant communications, such as paging and public address systems. Familiarity with personnel and their location is essential. May do incidental typing or clerical work.

41.30 Telephone Switchboard Operates a multi-position switchboard (usually full-time) handling all types of telephone calls Operator with courtesy, tact and speed. May operate various types of in-plant communication systems;

should have good knowledge of firm's personnel. May keep records on calls and toll charges and do other minor clerical duties clearly subordinate to operator assignment.

41.31 Traffic Clerk Performs a variety of duties involving the checking of all freight bills with delivery receipts and bills of lading. Checks freight bills for rates, weights, and charges. Prepares tracers on shipments in transit or overdue. May issue shipping instructions and routings to vendors for shipment. Assists in selecting best routings and most economical method on incoming and outgoing shipments. Files claims with carriers. Allocates freight charges to proper jobs and accounts.

41.32 Traffic Clerk-Senior Level Performs a variety of duties involving the checking of all freight bills with delivery receipts and bills of lading. Checks freight bills for rate, weight and charges. Prepares tracers on shipments in transit or overdue. May issue shipping instructions and routings vendors for shipments. Select best routings and most economical method of incoming and outgoing shipments. Files and negotiates claims with carriers. Allocates freight charges to proper jobs and accounts. May direct activity of lower level clerks and office personnel.

41.33 Human Resources Performs clerical support in the Human Resources Department. May perform routing HumanAdministrative Assistant Resources functions.

41.34 Inside Sales Representative Contact and secure new business accounts and establish business accounts by phone. Interactwith customers and encourage new business, familiarize customers with product line and new products. Inform customers of supply and price trends and make company services available to customers. Prepare price quotations, terms of sales, delivery dates, service obligations, etc. May train and instruct and orient new personnel and trainees.

41.35 Medical Receptionist Cashier or front desk. Duties are primarily greeting patients, making appointments and handling check-out. May also have responsibility for handling phones.

41.36 Medical Secretary/ Primarily handles doctor’s transcription and correspondence. May handle some administrative

Transcriptionist secretarial work.

41.37 Surgical Coordinator/ Arranges for patient’s surgery, coordinates physician’s schedule. Responsible for the daily Scheduler surgical functions of the practice.

41.38 Medical Office Responsible for general ledger, payroll and accounts payable.Bookkeeper

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41.39 Medical Office Duties are third party and /or billing-related activities. May include handling routine referrals for managed Clerical/Insurance care plans. Also includes legal clerks.

41.40 Medical Assistant Multi-Skilled person who assists in all aspects of medical practice having clinical and clerical responsibilities. Prepares rooms for patients, takes history, vital signs, etc. Operates diagnostics and other equipment. May be patient escort/runner.

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2014 Wage and Salary SurveyEngineering, Scientific and Technical Support Positions Salary Survey Job Descriptions


Engineering Positions

42.01 Application Engineer Develop, plan and investigate practical application problems involving the full use of company products in diverse manufacturing processes to conform to customer requirements. Conduct independent analysis of operating conditions and specifications proposed by customer, or through request of customer representative. Determine feasibility and product cost estimates from considerations of applicable policies and engineering requirements. Participate in the installation, operation and testing of equipment developed or modified in the field with sales and customer representatives. Respond to Customer inquiries for quotation or proposals on special types of equipment or product modifications.

42.02 Engineer-Entry Level Performs routine assignments which are clearly defined and require the application of standard engineering techniques, procedures and criteria. Typical duties and responsibilities include: (1) preparing basic sketches and performing calculations in support of broader engineering activities involving the design of equipment, components, structures or systems; (2) gathering and recording information to be used for writing specifications; (3) reviewing vendor drawings to assure compliance to specifications, and (4) preparing routine technical reports. Normally requires a 4-year engineering degree and a working knowledge of various computer software packages and automated engineering and design equipment (or equivalent working knowledge/experience).

42.03 Engineer-Intermediate Level Performs a variety of assignments requiring the application of standard engineering techniques for a small project or selected segments of a large project. The incumbent must be capable of exercising independent judgment in evaluating, selecting and applying standard engineering techniques, procedures and criteria to make minor design adaptations and modifications. Assignments have clear and specific objectives and require the investigation of a limited number of variables. Typical duties and responsibilities include: (1) preparing sketches and performing calculations for a detailed segment of a project; (2) preparing technical specifications; (3) evaluating vendor's bids and drawings to assure compliance with specifications; (4) reviewing and approving design drawings for assigned segment of project; and (5) monitoring subcontracted technical service activities. Normally requires 4-year engineering degree and typically 3 - 5 years related experience (or equivalent working knowledge/experience). This includes considerable experience in utilizing various computer software packages and automated engineering and design equipment.

42.04 Engineer-Senior Performs detailed phases of design engineering work for a project of moderate size and complexity. The incumbent must be fully competent in all conventional aspects of engineering and be capable of planning and conducting tasks requiring independent judgment in the evaluation, selection and substantial adaptation and modifications of standard engineering techniques, procedures and criteria. Typical duties and responsibilities include; (1) determining project requirements and developing specifications, drawings, instructions and related documents; (2) reviewing vendor drawings for major components; (3) evaluating need for design changes and making appropriate recommendations; (4) consulting with construction personnel (if required) concerning design contractibility and sequencing/scheduling of construction activities and; (5) ensuring that production of drawings, specifications, reports and analyses meet scope, schedule, cost and quality requirements. May also plan, schedule, coordinate and oversee the work of lower-level engineers who assist with particular projects. Normally requires a 4-year engineering degree and typically 5 - 10 years related experience (or equivalent working knowledge/experience). This includes proficiency in utilizing various computer software packages and automated engineering and design equipment.

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42.05 Engineer, Principal Acts as a staff specialist in providing technical guidance for complex or unique assignments. The incumbent must be capable of applying diversified knowledge of engineering principles and practices and independently making decisions on significant engineering problems or methods. Typical duties and responsibilities include: (1) participating in the development of project design concepts and criteria; (2) making recommendations on project staffing; (3) analyzing complex design problems requiring the development of new or improved techniques or procedures; (4) consulting with construction personnel concerning design contractibility; and (5) monitoring project progress for technical accuracy and adherence to schedule and budget. May also plan, organize, and supervise engineering activities for a project of significant size and complexity. Normally requires a 4-year engineering degree and typically 10+ years related experience (or equivalent working knowledge/experience). Incumbent must be cognizant of the capabilities and limitations of various computer software packages and automated engineering and design equipment to effectively direct their use for diverse engineering assignments. Professional registration is normally required at this level.

42.06 Industrial Engineer - Entry Area of application typically includes: planning, justification and layout of equipment, Level machinery and work stations in addition to determining most efficient and economical flow of

work. Conduct, establish, interpret and administer time and motion studies, position evaluations, production standards and incentive systems. Devise and install inventory control system, cost records, and auxiliary production devices, jigs and fixtures. B.S. Degree (Engineering Discipline) or equivalent and 1 to 3 years experience. Typical Titles: Time Study Engineer; Methods and Process Engineer; Standards Engineer.

42.07 Industrial Engineer - Area of application typically includes: planning, justification and layout of equipment, Experienced Level machinery and work stations in addition to determining most efficient and economical flow of

work. Conduct, establish, interpret and administer time and motion studies, position evaluations, production standards and incentive systems. Devise and install inventory control systems, cost records, and auxiliary production devices, jigs and fixtures. B.S. Degree (Engineering Discipline) or equivalent and 3 to 8 years experience or M.S. Degree and 1 to 3 years experience. Typical Titles: Senior Industrial Engineer; Senior Time Study Engineer; Senior Methods and Process Engineer; Senior Standards Engineer.

42.08 Industrial Engineer - Senior Area of application typically includes: planning, justification and layout of equipment,Level machinery and work stations in addition to determining most efficient and economical flow of

work. Conduct, establish, interpret and administer time and motion studies, position evaluations, production standards and incentive systems. Devise and install inventory control systems, cost records, and auxiliary production devises, jigs and fixtures. B.S. Degree (Engineering Discipline) or equivalent and over 8 years experience or M.S. Degree and 3 to 5 years experience or PhD Degree and 1 to 3 years experience. Typical Titles: Supervising Engineer; Project Engineer; Plant Industrial Engineer; Leader; Production Engineer.

42.09 Manufacturing Engineer - This is mostly a non-degreed position. Responsible for a number of diversified duties which Entry Level could include the following: writing operation sheets for company products and tools used in

manufacturing process, investigate and trouble shoot manufacturing problems and develop most economical methods and processes, review new drawings and design during the development phase and make recommendations and modifications where advisable to conform to production capabilities and limitations and minimize cost, revise and update operation sheets, prepare time studies and estimate for sales, engineering and production departments, evaluate and initiate orders for new machinery and equipment required in the manufacturing process, programming and tooling of numeric controlled equipment. 0 to 2 years experience.

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42.10 Manufacturing Engineer - This is mostly a non-degreed position. Responsible for a number of diversified duties which Experienced Level could include the following: writing operation sheets for company products and tools used in

manufacturing process, investigate and trouble shoot manufacturing problems and develop most economical methods and processes, review new drawings and design during the development phase and make recommendations and modifications where advisable to conform to production capabilities and limitations and minimize cost, revise and update operation sheets, prepare time studies and estimate for sales, engineering and production departments, evaluate and initiate orders for new machinery and equipment required in the manufacturing process, programming and tooling of numeric controlled equipment. 3 to 5 years experience.

42.11 Manufacturing Engineer - This is mostly a non-degreed position. Responsible for a number of diversified duties which Senior Level could include the following: writing operation sheets for company products and tools used in

manufacturing process, investigate and trouble shoot manufacturing problems and develop most economical methods and processes, revise new drawings and design during the development phase and make recommendations and modifications where advisable to conform to production capabilities and limitations and minimize cost, review and update operation sheets, prepare time studies and estimate for sales, engineering and production departments, evaluate and initiate orders for new machinery and equipment required in the manufacturing process, programming and tooling of numeric controlled equipment. 6 or more years of experience.

42.12 Metallurgical Engineer - Area of application typically includes: processing and production of metals and/or alloys from raw Entry Level or basic substances to meet required specifications; standardized/innovative techniques, methods

and fabrication of metals and/or alloys. B.S. Degree (Engineering Discipline) or equivalent and 1 to 3 years experience. Typical Titles: Engineer; Metallurgist; Product Engineer; Process Engineer.

42.13 Metallurgical Engineer - Area of application typically includes: processing and production of metals and/or alloys from raw Experienced Level or basic substances to meet required specifications; standardized/innovative techniques, methods

and fabrication of metals and/or alloys. B.S. Degree (Engineering Discipline) or equivalent and 3 to 8 years experience or M.S. Degree and 1 to 3 years experience. Typical Titles: Senior Metallurgist; Senior Engineer; Senior Product Engineer; Senior Process Engineer; Senior Welding Engineer; Research and Development Engineer.

42.14 Metallurgical Engineer - Area of application typically includes: processing and production of metals and/or alloys from raw or basic substances to meet required specifications; standardized/innovative techniques, methods and fabrication of metals and/or alloys. B.S. Degree (Engineering Discipline) or equivalent and over 8 years experience or M.S. Degree and 3 to 5 years experience or PhD Degree and 1 to 3 years experience. Typical Titles: Metallurgical Specialist; Senior Research and Development Engineer; Project Engineer; Product/Process Design Specialist; Supervising Engineer.

42.15 Quality Control Engineer Interpret contract specifications {cad95}, develop and implement procedures to meet quality assurance requirements; prepare inspection procedures: check lists and instructions for inspectors and shop. Insure quality assurance specifications are met by engineering, manufacturing and other involved functions. Develop inspection procedures and quality acceptance standards. Develop and assist in implementing testing procedures and in analyzing and interpreting test results. Assist in development of inspection training programs and in training of inspections personnel.

42.16 Safety Engineer Inspect factory operations and physical conditions of the plant, and initiate action to eliminate industrial hazards and reduce accident frequency. Investigate accidents to determine cause and method of prevention, and prepare reports to management. Direct a program to educate supervision and employees in safety. May organize and direct a work safety committee.

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42.17 Sales Engineer Contact customers to explain and sell company product of an engineering character. Assist in engineering and special product or products and estimate jobs and quote prices. Interpret customer requirements and orders for engineering and production departments, performing liaison duties between company and customer. Prepare orders and necessary sketches and data sheets for estimating price or for design of equipment. Prepare reports on contracts made and other pertinent data. Provide service after sale regarding delivery, service, quality or other problems that may arise.

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Miscellaneous Technical Positions

43.01 Drafter - Entry Level Under general supervision, performs routine drafting assignments which require the applications of fundamental drafting techniques in accordance with established standards and procedures. Assignments are designed to further develop the incumbent's job knowledge and abilities. Detailed instructions are provided by immediate supervisor for new or more complex assignments. Typical duties and responsibilities include: (1) preparing routine engineering or construction drawings (comprised of basic arrangements, layouts, flowsheets, assemblies, isometrics, etc.) from rough sketches or from general engineering and design information, utilizing manual or computer-assisted drafting/design techniques; (2) referencing information from vendor prints, catalogs, technical manuals, etc. and interfacing with engineering as required and (3) performing related engineering support tasks. Must be able to take a basic idea, sketch, or method and develop it into a detailed and complete engineering or construction drawing utilizing manual and/or computer-assisted techniques. Normally requires a high school graduate with vo-tech training in basic drafting technology and minimal related experience, or a 2-year degree in drafting/design technology.

43.02 Drafter With minimal supervision, performs a variety of moderately-difficult to difficult drafting assignments which require the application of advanced drafting techniques in accordance with industry standards and codes. Detailed instructions are provided by immediate supervisor for assignments which may involve basic design concepts. Typical duties and responsibilities include: (1) preparing moderately-difficult to difficult engineering or construction drawings, utilizing manual and computer-assisted drafting/design techniques; (2) determining material needs and performing necessary calculations using accepted formulas and references as directed by immediate supervisor; (3) detailing minor design elements which have not been clearly defined in layouts or sketches; and (4)reviewing manufacturers' or fabricators' prints for conformance with contract specifications. Must demonstrate a proficiency in utilizing CAD equipment for standard application and be versatile in performing difficult drafting assignments. Normally requires a 2-year degree in drafting/design technology and 3 to 5 years prior drafting/design experience, or a minimum of 6 to 8 years on-the-job drafting/design training.

43.03 Drafter/Designer With minimal supervision, performs a variety of moderately-difficult to difficult drafting/design assignments which require the application of advanced drafting and/or fundamental design techniques in accordance with industry standards and codes. Guidance provided by immediate supervisor for assignments involving more complex design concepts. Typical duties and responsibilities include: (1) preparing difficult engineering or construction drawings, utilizing manual and computer-assisted drafting/design techniques, where only minimal information and very rough sketches are provided; (2) determining material needs and performing necessary calculations using accepted formulas and references; (3) detailing design elements which have not been clearly defined in layouts or sketches; (4) reviewing manufacturers' or fabricators' prints for conformance with contact specifications and (5) checking work assigned to lower-level drafting/design personnel for accuracy. Must demonstrate a proficiency in utilizing CAD equipment for standard applications, be versatile in performing difficult drafting assignments, and have a working knowledge of fundamental design concepts. Normally requires a 2-year degree in drafting/design technology and 8 years prior drafting/design experience, or a minimum of 9-10 years on-the-job drafting/design training.

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43.04 Designer Under general direction, performs moderately-difficult to difficult assignments which require the application of advanced design techniques in accordance with industry standards and and codes. Typical duties and responsibilities include; (1) establishing design criteria for assigned project and requiring the application of basic engineering principals, material properties, and a familiarity with construction, installation and maintenance procedures; (2) preparing detail and layout drawings and sketches of unusual, complex or original designs requiring the application of theoretical and practical engineering knowledge; (3) determining material needs and performing necessary calculations using accepted formulas and references; (4) reviewing manufacturers' or fabricators' prints for conformance with contract specifications; (5) providing lower-level design/drafting personnel with design sketches for preparation of finished design drawings, general layouts, and guidance in refining technical requirements; and (6) checking work assigned to lower-level design/drafting personnel for accuracy. Must demonstrate a sound understanding of design concepts with minimal engineering input and a proficiency in utilizing manual and computer-assisted techniques for moderately-difficult to difficult design applications. Normally requires a 2-year degree in drafting/design technology and 10+ years prior drafting/design experience, or a minimum of 12 to 15 years on-the-job drafting/design training.

43.05 Engineering Technician Assist engineers in the areas of product, process or machine development. Knowledge of general machine shop practices, ability to read technical drawings and create and prepare prototypes, designs. Assist in the development of protocols to verify functionality of equipment. Assist in the debugging of equipment, process or software. Associates degree (Engineering Technology) and 4 to 6 years experience.

43.07 Field Service Technician Performs location installation, start-up, service and repair operations on products manufactured by the company in accordance with directives and policies governing such services. May be involved with custom products produced to engineering specifications as to design and application or standard products of complex and involved design in a diversified line. May also perform same service for products manufactured by other companies.

43.08 Technician (Electrical or Sets up test equipment and conducts routine tests. Records and organizes test data. Fabricates, Mechanical)-Entry Level assembles, or tests simple mechanical or electrical devices. Does other related work as assigned.

Work is preformed under direct supervision of a more experienced employee, for example, a senior technician or engineer. Requires high school graduate or equivalent with preliminary training in mathematics and engineering principles and theory. Must posses manual dexterity. 0 to 2 years experience.

43.09 Technician Prepares reports and may make recommendations on experiments and/or tasks. Assignments may (Electrical/Mechanical)- include technical liaison within a laboratory or with other laboratories and manufacturing. May be Experienced Level involved in the planning, construction, test and analysis of complex devices or experimental

designs in a technical field. On occasion may be required to give technical direction to technician or model makers. Requires some technical guidance. Requires high school plus two-year technical school (graduate) or equivalent. This job normally requires minimum of 5 years as technician or related laboratory technical work.

43.10 Technician (Electrical or Prepares reports and makes recommendations on experiments and/or tests. Assignments may Mechanical)-Senior Level include technical liaison within a laboratory or with other laboratories or with manufacturing. May

be involved in the planning, construction, test and analysis of complex devices or experimental designs in a technical field. Frequently is required to give technical direction to technicians or model makers. Requires minimum technical guidance. High school plus two-year technical school (graduate) or equivalent with additional specialized training and learning in engineering theory and current technical principles. This job normally requires a minimum of 8 years in technical or related engineering laboratory work.

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43.11 Technician (Laboratory) - Conducts laboratory evaluations and analyses. Prepares reports and may make recommendationsExperienced Level on experiments and/or tasks. Assignments may include technical liaison within a laboratory or

with other laboratories and manufacturing. May be involved in the planning, construction, test and analysis of complex devices or experimental designs in a technical field. On occasion may be required to give technical direction to technicians or model makers. Requires some technical guidance. Requires high school plus two-year technical school (graduate) or equivalent. This job normally requires minimum of 5 years as technician or related laboratory technical work.

43.12 Technician (Laboratory) - Conducts laboratory evaluations and analyses. Prepares reports and make recommendations onSenior Level experiments and/or tests. Assignments may include technical liaison within a laboratory or with

other laboratories or with manufacturing. May be involved in the planning, construction, test and analysis of complex devices or experimental designs in a technical field. Frequently is required to give technical direction to technicians or model makers. Requires minimum technical guidance. High school plus two-year technical school (graduate) or equivalent with additional specialized training and learning in engineering theory and current technical principles. This job normally requires a minimum of 8 years in technical or related engineering laboratory work.

43.13 Technical Writer Under general direction of department supervisor, prepare instruction and descriptive material for the operation and maintenance of the complex types of equipment. Analyze each order, collect and correlate information. Plan the instruction book format and direct the preparation of illustrative material and typed copy for the final printing. Arrange for the preparation of special instruction book drawings, photographs and art work. Prepare instruction book specifications for vendors and printers when requesting quotation. Check and proof read copy.

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Scientific Positions

44.01 Chemist - Entry Level Area of application typically includes: a variety of chemical analyses, tests and investigations in connection with the determination of compositions organic and inorganic compounds/mixtures and properties of materials. Research, development and establishment of techniques, methods and procedures for controlling new and/or improved materials, products and chemical processes. B.S. Degree (Scientific Discipline) or equivalent and 1 to 3 years experience. Typical Titles: Chemist; Chemist B; Research Chemist; Product/Process Chemist.

44.02 Chemist - Experienced Level Area of application typically includes: a variety of chemical analyses, tests and investigations in connection with the determination of compositions organic and inorganic compounds/mixtures and properties of materials. Research, development and establishment of techniques, methods and procedures for controlling new and/or improved materials, products and chemical processes. B.S. Degree (Scientific Discipline) or equivalent and 3 to 8 years experience or M.S. Degree and 1 to 3 years experience. Typical Titles: Senior Chemist; Chemist A; Senior Research Chemist; Senior Product Chemist.

44.03 Chemist - Senior Level Area of application typically includes: a variety of chemical analyses, tests and investigations in connection with the determination of compositions organic and inorganic compounds/mixtures and properties of materials. Research, development and establishment of techniques, methods and procedures for controlling new and/or improved materials, products and chemical processes. B.S. Degree (Scientific Discipline) or equivalent and over 8 years experience or M.S. Degree and 3 to 5 years experience. Typical Titles: Supervising Chemist; Research and Development Specialist; Analytical Lab Specialist; Project Leader.

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2014 Wage and Salary SurveySupervisory, Management and Professional Salary Survey Job Descriptions


Operations Supervisors

51.01 Unskilled Assembly Supervises jobs requiring little or no previous job experience, technical knowledge or training. Supervisor Employees supervised perform simple, highly repetitive assembly operation such as stamping,

riveting, cutting, assembling parts with nuts and screws, simple adjusting and fitting to insure free action of moving parts, simple repetitive connecting and soldering.

51.02 Semi-Skilled Assembly Supervises jobs requiring moderate mechanical ability and/or fairly complex knowledge ofSupervisor products and assembly procedures and practices. Employees supervised are generally required to

have some job experience and training in assembly of standardized precision products, sub-assemblies of small or medium size parts involving a number of parts, or erection of larger units having a limited number of parts. Requires fitting and adjusting to meet operating requirements of product; reading of simple to average blue prints and specifications; and use of hand and simple power tools.

51.03 Precision Assembly Supervises jobs requiring a high degree of skill and a comprehensive knowledge of processes Supervisor involved in the assembly of intricate and expensive apparatus, machines or equipment with a large

number of parts, or erection of large units requiring accurate fitting, aligning and adjusting to close tolerances to meet tests for exacting operating requirements using fairly complex blueprints and specifications.

51.04 Electrical – Maintenance Supervises electricians who install, maintain and repair electrical equipment and apparatus. MaySupervisor include electrical sub-stations and power lines.

51.05 First-Level General Foreman Supervises employees working at positions requiring relatively little technical knowledge or training. Plans priorities of work and schedules accordingly. Promotes safety attitudes and practices. Diagnoses and schedules machine maintenance. Maintains quality and quantity of production. Maintains good housekeeping. Makes necessary work changes to increase efficiency.

51.06 General Production Supervisor Has at least one exempt supervisor as subordinate. Responsible for supervising first-line supervisors on one or more shifts in the planning, directing and coordination of production operations.

51.08 Inspection and/or Quality Supervises jobs requiring an average to high degree of skill and knowledge of inspection anControl Supervisor quality control procedures and techniques involved in the inspection of products and/or purchased

materials. Work requires a knowledge of use of micrometers, gauges, verniers and other similar instruments and/or application of results obtained to improvement of inspection methods and quality.

51.09 Labor Supervisor Supervises jobs requiring no mechanical or trade knowledge in the maintenance of clean buildings and grounds. Jobs supervised may include: cleaning of premises, movement and handling of materials, loading and unloading freight cars and trucks, removal of chips, collection and disposal of trash, snow removal, upkeep of lawns, parking lot and driveways. May also supervise fire fighting and operation of heating equipment.

51.10 Machine Shop (General) Supervises a range of jobs in a machine shop. Employees supervised may set up and/or operate a Supervisor variety of machines such as turret lathes, screw machines, milling machines, drill presses, grinding

machines, punch presses, etc.

51.11 Maintenance - General Supervises a range of maintenance jobs such as normal building, equipment, and plant property Supervisor/Manager maintenance operations of carpentry, electrical, painting, pipe and stem fittings and millwrights.

51.12 Mechanical Maintenance Supervises machinists who install, maintain and repair machine tools, mechanical equipment and Supervisor apparatus. May include the building of new special machinery and/or responsibility for a

preventative maintenance program.

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Operations Supervisors

51.15 Shipping and/or Receiving Supervises normal shipping, receiving, packing operations of assembling orders, packing and/orSupervisor crating for shipments, counting materials received and keeping records.

51.16 Stores & Stockroom Supervises jobs related to the receiving, storing, or transporting of raw materials, semi-finished Supervisor and finished parts and products. Jobs supervised require a working knowledge of departmental

practices and procedures in receiving, sorting, checking, counting, keeping records, stocking and issuing materials to office production departments.

51.17 Tool & Die Supervisor Supervises a range of job classifications related to the manufacture and repair of dies, jigs, fixtures, templates, and tools in tooling, tool grinding and heat treating. Jobs supervised require a very high degree of mechanical and technical skill and comprehensive knowledge of processes involved in the work performed.

51.18 Warehouse Directs warehousing of raw materials and/or finished goods, equipment, supplies, etc. Supervisor/Materials Establishes operational procedures for activities such as verification of incoming and outgoing Supervisor shipments, handling and disposition of materials, maintenance of inventory. Confers with

department heads to insure coordination of warehouse activities with activities such as production, sales, records control, and purchasing.

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Other Supervisors

52.01 Accounting Supervisor Responsible for supervising the operation of the accounting department or a specific section of accounting in the larger installations. Assigns and audits work of accountants, accounting clerks, etc. Personally handles more important, confidential accounting matters. Assists in the development of policies, systems, etc. May hire, transfer or terminate employees. Responsible for administering company personnel policies. Recommends salary adjustments and promotions.

52.02 Accounting Supervisor, Supervises and assists accountants or accounting clerks in the coordination and posting to General Ledger general ledger information concerning business transactions that have been recorded in separate

ledgers by others. Compiles or supervises the compilation of various reports. Balances and closes books.

52.03 Computer Operations Supervises personnel engaged in setting up and operating of EDP and peripheral equipment. Supervisor Checks machine malfunctions and takes corrective action to insure compliance with established

methods and procedures. May be responsible for scheduling the utilization of computer unit to insure maximum use of the equipment. Recommends improvements in programs and procedures to simplify or maximize efficiency of operations. Directs training of personnel in operation of equipment used. Arranges for maintenance of equipment and revises work schedules accordingly.

52.04 Cost Accounting Supervisor Responsible for supervising cost section of the accounting department. Assigns and audits work for cost clerks. Develops and organizes cost methods and procedures and related records. Personally handles the more important and difficult cost procedures and analyses. May hire, transfer, and terminate employees and make salary adjustments and promotions. Responsible for administering company and personnel policies in the unit.

52.05 Customer Service Supervisor Supervises the preparation of all orders for manufacturing. Responsible for work of order analysts, clerks, and typists involving the editing of all incoming orders as to pricing, discounting, and coding. Clarifies and checks customers' orders for completeness of specifications and requests additional information when necessary. Contacts sales, engineering, accounting, shipping and/or production control departments on order changes and order processing and deliveries. Prepares reports and memos related to sales orders.

52.08 Drafting Room Supervisor Supervises all activities in a drafting room. Has full responsibility for accuracy of finished drawings and efficiency under which drawings are produced. Assigns layout and design draftsmen to design engineers as requested or detail draftsmen to layout and design draftsmen in order to complete various assignments at a certain desired period. Prepares drafting room manuals and procedures, estimates design and drafting budgets and schedules.

52.09 Inventory Control Supervisor Responsible for determining and maintaining inventory levels. Could include work in-process and finished goods as well as raw materials. Other related duties.

52.11 Material Control Supervisor Responsible for supervising the allocation and distribution of materials for production. Consults with engineering department on material substitutions and changes. Checks and orders original bills for materials on new and special items. Checks for material shortages. Cooperates with purchasing department for requisitioning and following-up materials needed for production.

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Other Supervisors

52.13 Payroll Supervisor Responsible for supervising the activities of the payroll department. Assigns and directs payroll and other clerks in this group. Responsible for maintaining the accuracy and scheduling of payrolls. May personally distribute pay checks, investigate and settle disputes involving possible errors. Audits summaries, tax forms, bank balances, wage reports, and surveys. May personally prepare confidential payrolls. Hires, transfers, and terminates employees. Recommends salary adjustments and promotions. Administers company personnel policies as applicable to group supervised.

52.14 Production Control Supervisor Supervises planning, scheduling, and expediting of all orders of products through manufacturing operations. Coordinates production activities in accordance with schedules and available facilities. Notes potential production bottlenecks and takes action to prevent their occurrence. Makes provision for raw materials, purchased parts and sub-contract machining so that all materials are on hand for meeting scheduled shipping dates.

52.15 Quality Control Supervisor Supervises the maintenance of product quality in machining, assembly, receiving, and fabricating. Establishes control limits and control charts. Discusses with methods, sales and engineering departments and occasionally with customers on related problems to resolve such problems. Prepares or presents for approval, various statistical analyses to justify recommendations for changes in methods, tooling, tolerances or inspection and testing procedures. Investigates causes of faulty work, excessive scrap, rework or inspection delays and takes proper corrective action.

52.16 Systems Supervises employees engaged in planning & performing of systems & procedures analysis & in Analyst/Programming designing, coding, programming & testing of systems for installation & implementation into Supervisor EDP systems w/in assigned area of operations. Provides liaison & coordination w/operating orgs

during systems & programming studies for EDP apps. Establishes schedules, assignments, outlining & coordination of work of sections. Check completed proposals prior to submission to programming section for processing. Works w/other sections & technical personnel in establishing time schedules & priorities for computer applications. Prepares regular & special reports pertaining to systems analysis & programming, progress schedules, etc. May assist in evaluation of new equipment for feasibility of applications. Directs training of subordinates.

52.17 Route Supervisor Set up delivery routes and assignments. Supervises activities of local/route drivers engaged in distribution or selling products or services. Plans routes and schedules drivers, vehicles, deliveries and pickups. May verify receipts from drivers, record amounts, and maintain other records. Performs normal supervisory functions as necessary.

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Management Positions

53.01 Advertising Executive Directs the preparation of long and short range advertising program. Meets with managers and merchandising staff to review sales promotion events and merchandise lines. Prepares advertising treatment in accordance with nature of merchandise, price lines, season or event and potential customers. Coordinates advertising program with advertising agency. Reviews advertising copy and prepared layouts for newspapers and other printed media and prepares material for radio and television when needed. Represents the company in day-to-day contact with newspaper and other media for details of composition, format, and processing. Checks and corrects proofs, refers to managers for prices, descriptions, and cuts. Controls master advertising files and materials.

53.02 Business Development Prepares the annual marketing plan for the firm, and after it is approved, executes the plan.Executive Responsible to identify marketing "targets" and to make initial contacts. Responsible for the

preparation and presentation of proposals, and for all the work that is required to bring a client to the table to sign an agreement with the firm for a project.

53.03 Credit & Collection Executive Responsible for credit approval of customers and prospective customers. Implements collection procedures of receivables. Establishes credit limitations on customers accounts and recommends amount of working capital necessary to finance accounts receivable and to provide reserves against bad debts. Supervises adjustment of customer claims. Could assist customers in obtaining financial assistance. May supervise accounts receivable ledger. Typical titles: Credit Manager, Credit Supervisor.

53.04 Design Engineering Executive Directs and coordinates engineering activities for the design of products manufactured and/or subcontracted by the company. Reviews designs to reduce costs and cooperates with other departments to insure that product designs are compatible with production capabilities and customer requirements. Maintains required records and schedules. Responsible for quality assurance and control of engineering designs.

53.05 EDP Executive Responsible for the planning, developing & directing of the system, programming & operating of the equipment of an EDP installation. Investigates present manual & machine operations & recommends the use of appropriate equipment. Directs the conversion of existing company procedures to EDP systems. Directs the development & maintenance of schedules & control procedures for EDP applications to insure efficient operation & timely output of data. Determines & recommends departmental budgets & analyzes controllable expenditures. Keeps up-to-date on new equipment, systems, & programming techniques. Maintains information of service bureaus, recommending their use when beneficial to the company. Selects, trains, directs, & evaluates subordinates.

53.06 Environmental Executive Develops, implements and coordinates policies on matters involving air, water and land conservation which are of joint concern to the company and the public. Provides advice to management on the practical and necessary steps to prevent or abate pollution arising from company operations.

53.07 Industrial Health and Safety Responsible for serving and advising management staff on health and safety with the objective of Executive an effective loss control of personnel and property. Proposes annual objectives. Develops policies,

programs, training aids. Measures effect of health and safety performance. Make safety inspections. Investigates accidents and prepares reports. Organizes and directs work of Safety Committee.

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53.08 Management Information Directs, plans, coordinates & super. operation of co's EDP facilities. Through assign. & delegation Systems Manager of resp. to subordinates, conducts study projects to determine feasibility of computer utilization

relative to overall program of co. & to develop systems, procedures, programs, instructions etc. w/in limits of equip. capacities to process & resolve eng. problems & business data. Supervises computer & off-line equipment, scheduling & operations, correction or modification of programs & computation errors, records systems, tape & card library, etc. Respons. for staffing & training of personnel, procurement of supplies & servicing of equip. Prepares budget proposals & cost of operation reports, etc. Analyzes operations data & institutes procedural changes where warranted to effect cost reductions through efficient systems operations & schedules.

53.09 Manufacturing/Production Supervises through foremen/women and general foremen/women the manufacturing activities of Superintendent the plant. Position is immediately subordinate to the plant manager. Supervises with respect to

volume, cost and quality of production, meeting production schedules, delivery dates with maximum efficiency and productivity. Encourages efficient utilization of equipment and facilities. Responsible for compliance with company policies, good housekeeping and safety standards and practices. May hire, transfer, or terminate employee. Recommends salary adjustments and promotions. May recommend purchase of new equipment and conformance to budget in all departments. May be responsible for maintenance for plant facilities. May participate in collective bargaining and contract negotiations.

53.10 Office Manager Responsible for supervising general offices, clerical, statistical, and service functions. Develops and organizes office procedures and systems. May audit reports and summaries. Observes and evaluates performance of personnel. May hire, transfer, and terminate employees. Recommends salary adjustments and promotions. Responsible for overall administration of company personnel policies for the office group.

53.11 Human Resource Manager Responsible for supervision & coordination of activities pertaining to manning of plant and/or office. Supervises recruitment & testing of personnel. Administers such employee svcs. as first aid & health, rec. activities, ins. programs, etc. May handle safety programs in small plants. Administers company labor relations policies. Member of mgmt. labor relations committee. Supervises employee records, including wage & salary rates. Prepares negotiation material when needed. Investigates grievances, general policies, & procedures to avoid any violation of local, state, & federal regulations in relation to personnel & employee relations practices. May administer & participate in employee training programs. May hire, transfer, & terminate employees. Recommends salary adjustments & promotions for personnel supervised.

53.12 Plant Manager Directs the manufacturing operation of fabricating, finishing, assembling, and crating of products. Develops manufacturing plans, maintains production schedules, quality, safety, and cost standards, and maintains favorable labor relations. Supervises the allocation of material, manpower and equipment resources, identifying and reporting variances in efficiency, budget, and indirect labor utilization. Advises managers of optimum material and parts levels, manufacturing processes and procedures. Provides supervisory training on labor contract provisions and company policies. Establishes safety standards and recommends or provides training courses. Prepares production, operating costs and budget reports.

53.13 Production Control Responsible for establishing and follow-up on production schedules, coordinating purchase of Manager/Materials Planner materials. Prepares production and project completion reports. May initiate suggestions for

improved production or warehousing. May control shipping, traffic, warehouse storage, expediting, inventory and record keeping. May control load factors to insure the efficient use of machine capacity, tools, labor and equipment. Cooperates with all department regarding scheduling productions, record keeping, etc.

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53.14 Purchasing Manager Responsible for the purchase of materials and supplies required, etc. Supervises the work of buyers, assistants, and clerical employees attached to purchasing department. Reviews and approves requisitions, supply sources, supplies, quotations, terms, etc. Personally handles contract negotiations covering items of major importance or magnitude. Responsible for overall control of deliveries as scheduled. Keeps abreast of economic, industrial, and other trends that affect markets and prices. May hire, transfer, and terminate employees. Recommends salary adjustments and promotions. Responsible for administering company personnel policies in department.

53.15 Project Manager Manages one or more projects simultaneously. Has overall administrative responsibility for execution of the project. Responsible for client liaison, budgets, schedules and controls. Directs and coordinates engineering activities and all other related activities such as procurement, cost control and construction management, cost estimates, sales proposals and presentation supports.

53.16 Quality Control Manager Responsible for installation and supervision of testing devices and procedures for products including raw materials to make sure they conform to specifications and quality standards. Confers with purchasing, customers, etc. regarding specifications, errors, problems, complaints, compliance with government regulations, etc. May visit customers or suppliers if necessary to solve problems. Prepares necessary reports. Conducts research on defects.

53.17 Sales Manager Plans and coordinates sales programs for maximum sales volume and profitability. Conducts sales promotion staff meetings for long and short-range sales events. Participates in meetings to select lines or items of merchandise to promote and develop timing and methods of promotion. Sets up schedules for sales volume and follows up to assure participation of other departments. Works with advertising department in preparing advertisements for newspapers and other media. Maintains balance in promotion between sales force, advertising and other forms of publicity, display and presentation. Develops sales budgets and forecasts and prepares operating reports.

53.18 Sales Order Department Supervises the employees who receive orders for materials or merchandising by mail, phone or Supervisor/Manager personally from customer or company employee and processes those orders. Employees

supervised have only general product knowledge, not qualified to discuss specific product applications, recommends substitutions or solicit new business. Does not include those with jurisdiction over salespeople.

53.19 Sales Promotion Supervises the development and carrying out of sales promotion policies and procedures within the Supervisor/Manager company or a part of the company, providing support for the sales/marketing function. subordinate

employees devise sales promotion techniques and prepares brochures, exhibits, displays, posters, catalogs, selling aids, sales training materials, etc. They also organize and administer such projects as sales contests, promotional campaigns, etc. May originate new uses or markets for products, evaluate effectiveness of current sales methods and advertising programs, advise on product design, packaging and pricing from a sales promotion standpoint. This is a sales support function.

53.20 Service Manager Responsible for supervising activities of service department personnel engaged in customer services in the field and the sale of service parts. Assigns and directs work of correspondents, clerical, stores and possibly shipping employees. Conducts training programs. May personally handle and process general complaints, warranties etc. Responsible for maintenance of service manuals, parts lists and other related literature stocks. Hires, transfers and terminates employees. Recommends promotions and salary adjustments. Administers company personnel policies as applicable to group supervised.

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53.21 Traffic Manager Supervises all operations connected with incoming and out-going shipments. Responsible for use of most economical and efficient shipping services. May specify routing for purchased materials and trace lost or delayed shipments. Prepares and files claims for damage or over charge. Directs activities of and assigns work to traffic department personnel. May hire, transfer and terminate employees. Recommends salary adjustment and promotions. Administers company personnel policies.

53.22 Facilities Manager Responsible for the physical plant, buildings, grounds and equipment. Supervises building maintenance, trades and custodial personnel. May work with outside contractors for services needed by organization. May design, layout and plan major facility projects and changes.

53.23 Training Responsible for developing and administering effective training plans and procedures to support current and future requirements of the company and which comply with good business practices as well as legal and regulatory requirements. May conduct general or specialized training programs. Maintains training library, including references, manuals, videos, etc. May select and supervise training personnel.

53.24 Controller Responsible for the execution and maintenance of an effective system of accounting and budgeting controls over all activities of the company or division, the maintenance of an effective system for comparing actual performance against budget and the supervision of accounting and budgeting data required to plan and control operations. May also supervise other accounting or accounting-related supervisors.

53.25 General Accounting Executive Responsible for the general accounting functions of the company and the preparation of reports and statistics reflecting earnings, profits, cash balances, and other financial results. Formulates and designs accounting practices and procedures throughout the company to assure that financial and operating reports accurately reflect the condition of the businesses.

53.26 Administrative Services For small organizations or offices, this position carries out all administrative functions such asManager accounting, human resources, payroll, office purchasing, etc.

53.27 Branch Manager Responsible for profitability, growth and the day-to-day operations, training and management of field customer service and sales/service environment and requires a successful track record in general management with some profit and loss responsibility. A basic understanding of accounting principles and experience in developing, implementing and operating within a budget is critical. Exceptional people skills are a must.

53.28 Technical Service Manager Responsible for supervising activities of service department personnel engaged in field customerservice and the sales of service parts. Assigns and directs work of support personnel, and possibly handle and process general complaints, warranties, etc. Responsible for maintenance of service manuals, parts lists and other related literature.

53.29 Distribution Center Manager Directs and coordinates activities of distribution center with activities of sales, record control and purchasing departments to ensure availability of merchandise. Responsible for developing operational procedures for merchandise handling, planning work activities and assigning workers to specific tasks. May also direct reclamation of damaged goods.

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53.30 Sr. Distribution Center Responsible for the day-to-day operational performance of the overall warehouse operations for a Manager stand alone finished goods and point of purchase supply facility. Responsible for supervising the

daily activities and insuring the safety and welfare of employees, productivity compliance and maintaining quality of service in the distribution facilities. Directs managers/supervisors in the execution of day-to-day operations, and assists the operations manager in seasonal planning, setting performance objectives to meet service requirements and budgetary goals. Recommends and implements tactical plans in the warehouse operation that meet the overall distribution strategic plans to support corporate growth and objectives.

53.31 Marketing Manager According to the organization's overall marketing plan, executes and directs the marketing of the(Excluding Sales) products and/or services. Following company policy and overall strategy, recommends changes in

marketing philosophy and policy when such changes serve the best interests of the organization. Continually evaluates the timely adjustment of marketing strategies and plans to meet changing market and competitive conditions. Provides marketing advice and guidance to various operating units to ensure overall marketing effectiveness. Excluded are executive-level positions, those with overall responsibility for all marketing functions, or those with responsibilities for the sales function of the organization.

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Other Professional Positions

54.01 Accountant I Performs accounting functions involving the application of established accounting standards, principles and practices. Under the direction of accounting supervisor or other supervisor, assumes responsibility for a segment of the general ledger working either individually or with accounting clerks. Maintains assigned ledgers according to prescribed accounting methods. Examines a variety of financial statements for completeness, internal accuracy and conformity with uniform accounting classifications. BS in accounting or business administration; entry-level position.

54.02 Accountant II Performs accounting functions involving the application of established accounting standards, principles and practices. Under general supervision, assumes responsibility for one or several aspects of maintenance of general and subsidiary ledgers and preparation of operating and financial statements. Typical functions include verifying contracts, orders and vouchers, account coding, establishing and reconciling control figures for posting, reconciliation of bank statements, assisting with trial balance and preparing statements and reports. BS degree in accounting or business administrations; 2 to 5 years of experience.

54.03 Accountant III Performs more difficult accounting functions and may supervise general accounting under direction of Controller or CFO. Sets up and maintains account records, e.g., accounts receivable, accounts payable, etc. Assists and instructs accounting clerks and bookkeepers. May supervise and check the preparation of accounting department reports, financial statements, balance sheets, etc. BS degree in accounting, finance or business administration; 5 or more years experience.

54.04 Benefits Analyst Analyzes and develops policies and benefit plans covering such things as insurance, retirement and income continuation plans, health and welfare plans, holidays and vacations. Maintains and determines equity with current benefit trends and legislative requirements and programs.

54.05 Benefits Management Under the direction of, and reporting to the Executive in charge, oversees and manages employee benefit plans, such as, medical, life, dental, retirement, accident and sickness and long¬term disability plans. Monitors benefit plans and recommends changes in benefit structures, insurance carriers or self-funding mechanisms to provide benefits in a cost-effective manner. Knowledgeable of ERISA requirements. Ensures employee benefits communications. BS in related field; 3 or more years experience.

54.06 Buyer Places orders for the purchase of materials from vendors under direct supervision. Performs work such as obtaining quotations, finding new possible sources of supply, etc.

54.07 Buyer, Senior Must be the sole buyer of production materials, machines or equipment in a purchasing department. Ascertains required delivery dates and what materials and quantities should be purchased from a purchase requisition or other authorization. Obtains quotations from vendors. Determines ability of vendors to supply or manufacture desired materials in quality and quantities required to meet schedules. Executes contract for the purchase of materials.

54.08 Contract Administrator Responsible for coordinating all relevant functions of the company to insure that contracts with customers are fulfilled satisfactorily and that favorable relationships with customers are maintained. Subordinate employees provide interpretation of contract provisions, screen and process customer inquiries to insure prompt handling and maintain continuing customer liaison. Monitors progress of work performed under the contract, preparing periodic reports and estimates of completion dates. May also participate in the development of sales proposals, negotiation of new contracts and renegotiation of existing contracts, and provide support to the sales organization.

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54.09 Cost Accountant - Exempt Under general direction of supervisor, cost accounting, assumes responsibility for a segment of cost accounting records, working either independently or with cost clerks. Maintains assigned cost records according to prescribed cost accounting methods. May recommend changes in methods or records to fill requirements more satisfactorily.

54.10 Employment Manager Responsible for recruiting and selecting qualified applicants for all hourly-rated jobs. Responsible for recruiting and making preliminary selections for applicants for factory, supervisory, office, clerical, technical, and supervisory jobs. Knows current labor supply and complement of available labor force. Should be familiar with local and federal employment statutes. May also do interviewing in case of emergency.

54.11 Environmental Specialist Responsible for the environmental aspects of projects which are assigned to them, that the work performed conforms to that described in the contractual agreement with the client, and that the projects will be completed on time, and within budget. Often works directly with a client and must maintain satisfactory relationships with the client.

54.12 Graphic Illustrator/Designer Executes designs and produces finished artwork, ready for reproduction by creating, assembling and drawing icons, both conventionally and electronically. Lays out, pencils and ink blocks detail diagrams, flow charts and other media for catalogs, technical publications, manuals, marketing literature or other print materials. As in commercial art, more than 2 years experience and knowledge of computer-based drawing and illustration programs.

54.13 Market Research Analyst Under minimum supervision, conducts market surveys, compiles data and prepares various market and product sales reports to assist area sales management in determining new market potential, sales penetration, new product potential, etc. Tasks are broad in nature requiring originality and evaluation in their accomplishment. This is the highest non-supervisory level. Requires several years of sales or market research experience.

54.14 Personnel Generalist Under the general direction of the Personnel Manager, performs assignments having to do with the regular and special functions delegated to the department. May conduct research, organize and develop plans and procedures, make revisions in present system as required. Project may involve such functions as wage and salary research, job evaluation, employee handbooks, and publication editing.

54.15 Writer/Marketing Composes non-technical articles, pamphlets, brochures and related materials designed toCommunication educate and inform customers, clients and the public. Works with various department to collect

background information and to obtain copy approval. Works under general supervision. B.S. in communication, English or related field; 2 or more years experience writing in a business environment.

54.16 Product Manager Responsible for competitive market research, product line plans, R&D scheduling, product specification and product costing. May assist in sourcing, design, "sell-through" analysis, packaging and marketing programs. Normally reports to a Marketing or Design Executive.

54.17 Credit Analyst Identifies customers for collection activity. Conducts account placement and maintains records accordingly. Participates in credit group exchanges and bankruptcy activities. Assignment of account portfolio responsibility, which includes order approval and collection activity on delinquent accounts. Participates in credit line establishment and identification of high-risk customers. Develops and expands customer relationships through flexibility and creativity while maximizing asset quality and corporate cash flow.

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54.18 Financial Analyst Analyze financial data and prepare reports and recommendations for management. Analyzes past and present financial records to forecast future financial positions and budgetary requirements. Advises management on effective use of resources and methods for short and long range financial projects. Prepares various special reports and undertakes special assignments in accounting and financial areas.

54.20 Supply Chain/Logistics Develops new supply chain/logistic initiatives and delivery methods. Negotiates contracts with all Management major carriers. Analyzes inbound and outbound shipments for cost reduction opportunities.

Conducts freight analysis projects to support Sales & Marketing initiatives. Analyzes contractual commitments, customer specifications, design changes, and other data necessary to plan and develop a logistic program.

54.21 Corporate Attorney (In Advises corporation or organization concerning legal rights, obligations, and privileges. Studies house) statues, decisions, and ordinances. Examines legal data to determine advisability of defending or

prosecuting lawsuit. Performs routine consultation to officers and executives. May act as an agent of organization in various transactions.

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Information Systems Positions

55.03 Database Administrator Manages a specific database application. Is involved in the original design of the database system and has responsibility for its implementation, backup, recovery and documentation as well as training and user consultation. Typically requires a degree in computer science and two or more years experience in database application. May supervise lower level database analysts.

55.04 Help Desk Manager Supervises and coordinates activities of help desk staff who provide problem-solving support to computer users. Responsible for identifying, prioritizing and resolving reported problems. Assists Help Desk Representative solving non-routine software, hardware and procedure problems, using computer and manuals. Communicates with staff, computer users, supervisors, and managers to determine requirements for new or modified software and hardware. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Coordinates installation of hardware and software, and implementation of procedure changes.

55.05 Network Administrator Responsible for the operations, technical support, and administration of the organizations networked microcomputers and/or distributed processing system(s). Responsible for daily backups, user training, system documentation, and routine troubleshooting. Requires extensive integration with users to respond to problems and requests. Develops and monitors procedures necessary to maintain network security and data integrity. May assign and maintain access codes. Normally requires a degree in telecommunications or computer science, or advanced technical training, and 2 to 5 years of experience with distributed processing systems and computer networks.

55.06 Network Administrator-Senior Responsible for server and network installation, system upgrades and maintenance, hardware and software testing, and troubleshooting. Coordinates activities of equipment, software and cable installation vendors or staff. Monitors and maintains networks and systems to ensure that all components are operational. May require comprehensive knowledge of a variety of computing platforms, operating systems, and network software. May require a Certified Network Engineer (CNE). Normally requires a degree in telecommunications or computer science, or advanced technical training and 5 or more years experience with distributed processing systems and telecommunications/data networks.

55.07 Network Analyst-Level I Provides technical support in the installation and maintenance of employer's or customer's Local Area Network (LAN). Assists in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems. Monitors data; communications to ensure that network is available to all users. Troubleshoots and resolves routine problems. Generally responsible for maintaining a simple network of 25 or fewer nodes, or for a section of a larger network. Requires 1 to 2 years related experience. May require a related degree.

55.08 Network Analyst-Level II Designs, installs, maintains and coordinates the use of employer's or customer's Local Area Network or Wide Area Network (LAN/WAN). Evaluates hardware and software including peripheral, output and telecommunications equipment. Enforces security procedures, installs network software, and manages network performance. Troubleshoots and resolves complex problems. Implements and coordinates network policies, procedures and standards. Trains users. Generally responsible for maintaining moderately complex networks of 25 to 100 nodes. Typically requires a degree and 3 to 5 years related experience. May require certification as a network analyst or engineer.

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55.10 Personal Computer Specialist Reports to Management information Systems Manager or Computer Operations Supervisor. Has responsibility for developing, implementing and maintaining personal computing operations. Follows industry and company procedures and practices to install and maintain personal computer software, hardware and networking capabilities. Will train or assist in the training of other employees in the proper use of available personal computer programs and packages. Maintains personal knowledge of new programs or networking systems and capabilities. Integrates various software packages where necessary.

55.11 Programmer Analyst-Level I Performs routine assignments that require following project specifications and statements of problems and procedures to create or modify computer programs. May confer with end users to analyze specified methods and procedures, identify problems and document specific input and output requirements. Requires knowledge of one or more applications languages such as COBOL or C. May use software tools to design detailed flowcharts and generate standardized code. This is an entry-level position and typically requires 1 year or less programming analyst experience. May require a related degree.

55.12 Programmer Analyst-Level II Plans, develops, tests, and documents computer programs, generally working from source data provided by senior programmer analysts. May review systems capabilities and scheduling limitations to determine if required program or modification is possible within existing system. Applies standard programming procedures and a detailed knowledge of the application being programmed. Prepares program documentation and materials for users. May provide work direction to entry-level programmer analysts. Normally requires a relevant degree and 2 to 4 years of programming experience.

55.13 Programmer Analyst-Level III Designs, develops, implements, and maintains complex business, accounting and management information systems. Works on more complex assignments that require nonstandard programming techniques. Evaluates user requests for new or modified programs to determine feasibility, cost, and time requirements, and compatibility with existing systems and capabilities. Determines programming specifications. Provides assistance to lower-level programming analysts. Normally requires a relevant degree and 5 to 7 years of related experience. Incumbent may be the programming analyst senior in an I.S. unit devoted primarily to maintaining existing applications.

55.14 Programmer Analyst-Level IV Works with users to identify current operating procedures and clarify program objectives. Consults manuals, periodicals, and technical reports to learn ways to develop programs that meet user or market requirements. May team with external analyst-programmer consultants. Outlines steps required for program development, including diagrams and charts. Writes program documentation and user operations guidelines. Provides technical guidance to lower-level analyst-programmers. Requires advanced knowledge of programming techniques, operating systems, and platform capabilities. Typically requires detailed and comprehensive knowledge of employer's applications and hardware platforms. Requires a relevant degree and 8 to 12 years of related experience. May be titled Senior Analyst-Programmer.

55.15 Programmer Analyst-Level V Identify problems, suggest changes, and determine required coding. Assigns, coordinates, and reviews work of lower-level analyst-programmers. May train lower-level analyst programmers in advanced techniques. Prescribes standards for terms and symbols used to simplify interpretation of programs and documentation. Supervises preparation of records and reports. Normally requires 12 or more years of related experience and expert knowledge of specific applications and lines of business.

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55.16 Programmer-Entry Level Assists in the review of analysis of the preparation of the program instructions under direct supervision. Fairly competent to work on several phases of programming with only general direction, but still requires some instruction for other phases. May prepare on his own the block diagrams and machine logic flow charts. Codes program instructions and prepares test data, testing and debugging programs. May also assist in the documentation of all procedures used through the system. Experience of trainee required for entry to this position classification.

55.17 Programmer-Experienced With general supervision, analyzes and defines programs for electronic data processing Level equipment. Is generally competent in most phases of programming to work on his own, and

requires only general guidance for the balance of the activities. Conducts analyses of sufficient detail of all defined systems specifications and develops all levels of block diagrams and machine logic flow charts, codes, prepares test data, tests and debugs programs. Revises and refines programs as required and documents all procedures used throughout the computer program when it is formally established. Evaluates and modifies existing programs to take into account changes in systems requirements. May give technical assistance to lower level classifications. Normally progresses from this classification to Senior or Lead Programmer.

55.18 Software Engineer-Senior Works relatively independently on projects of major complexity and scope. Develops and Level adapts new operating system principles and techniques to specific development programs efforts.

Determines the nature and scope of testing and debugging to meet the requirements of the assigned project. May provide technical guidance and assistance to classified engineers and technicians but is not a Project Leader.

55.19 Systems Analyst-Intermediate Under close supervision, assists in devising computer system specifications and record layouts. Is qualified to work on several phases of systems analysis, but requires guidance and direction for other phases. Conducts studies and analyses of existing office procedures and prepares system flow charts for existing and proposed operations. Under instruction prepares computer block diagram and may assist in the preparation of machine logic flow charting.

55.20 Systems Engineer Has responsibility for requirements analysis, system definition and design systems architecture.

55.21 Web Master/Internet Systems Gathers information from various departments to develop and create websites. Responsible forAdministrator maintaining the organization's efforts via the Internet, including research development and

maintenance. Serves as a technical advisor for the organization's Internet functions, including content, graphical displays, and communications. Performs necessary activities for maintaining home page or web site, as well as implementing software and hardware necessary for Internet activities. Typically responsible for content and maintenance of organization's home page or web site.

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Healthcare (Assisted Living/Nursing Home)

60.01 Staff Nurse (RN) Renders professional nursing care to patients within an assigned unit. Performs nursing techniques for the comfort and well-being of the patient. Administers prescribed medications. Maintains patients' medical records on nursing observations. May assist physician during treatment and examination of patient.

60.02 Practical Nurse (LPN) Performs assigned nursing procedures for the comfort and well-being of patients such as assisting in admission of new patients, bathing and feeding, making beds, helping patients into and out of bed, and collecting specimens. Administers specified medication. Provides a wide variety of patient care activities as accorded by licensure.

60.03 Certified Nurse Aide Performs various resident care activities and related nonprofessional services essential to caring for personal needs and comfort of residents. Function may not exceed Standards of Practice as accorded by Certification.

60.04 Chef Supervises and assists cooking staff in the production of all menu items, in accordance with production schedules in a timely manner. Conducts quality assurance tests for all items. Supervises safe food handling procedures.

60.05 Sous Cook Responsible For preparing and cooking a wide variety of food for residents, employees, and visitors. May oversee the work of other food service personnel involved in cooking.

60.06 Cook Prepares and cooks a limited variety of food for residents, employees, and visitors. May oversee the work of other food service personnel involved in cooking.

60.07 Food Service Worker Performs routine duties related to preparation and serving of food. Prepares food for cooking by washing, peeling, shredding, slicing and mixing various food items. Operates dishwasher or assists with washing/sterilizing dishes, glassware, silverware, utensils, pots, pans, etc. Cleans kitchen work area, collects and disposes of garbage. May assist with stocking food inventory and with light cooking.

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