Joann Mackey1108 Saint Christopher St.Columbia, MO 65203

Phone: 573.214.3421

E-mail: jmackey@cpsk12.org

Objective

To pursue the Human Resources position that provides an opportunity for maximum utilization of my skills. Core Qualif ic ations Being able to work independently or with a team. Work closely with a variety of administrative personnel to coordinate and process and demonstrate excellent interpersonal communication skills. Knowledge of the education environment and functions plus demonstrate strong computer skills and working with a variety of databases: Bus+ and Filemaker. Excellent at multitasking and prioritizing a work load.Work History Columbia Public Schools - ColumbiaHuman Resource Assistant December 2007 to PresentResponsible for the employment life cycle of 800+ personnel, induction to exit. Works with a team of HR administrative personnel to coordinate and process employment and compensation. Upholds to the policies and regulation of the Board of Education. Also involved in the day-to-day running of the HR office. Manage pre-employment qualifications and conducting interviews. Responsible for maintaining personnel hires, changes, and separations. Ensure education and other pertinent information is complete for Core reporting and DESE. Set up, monitor and track non-exempt employee certification and renewals. Compile data and reports. Assist in coordinate/participate in job fair. Conduct new employee on-boarding. Coordinate background check process to include maintenance of database and

forms while ensuring all new hires have completed the process. Provide written and verbal communication. Provide advisory support when needed. Perform non-exempt employee pay-step roll-over. Prepares protest information for unemployment claims. Investigates reason for

separation and other data needed for completion of the protest. Prepares quarterly reports for Business Office.

Composes correspondence and prepares FMLA and other leave of absence request forms.

American Family Insurance - ColumbiaAgent Assistant November 2005 to December 2007Works with the agent and other personnel to meet the needs of clients and prospective customers which includes being responsible for the maintenance of reports and documents of the client. Also involved in day-to-day of running the office. Analyze data, maintain information and records in database Maintain high customer service standards. Schedule and confirm appointments. Respond to inquiries, issues, and complaints.

Coordinate agency prospecting through marketing, direct mail and personal insurance reviews. Consult insurance products with current and potential customers. Advise customer of claims and billing policies and procedures as needed. Manage agency correspondence.

Joann Mackey

Timeline Recruiting - ColumbiaPhysician Recruiter/Search Consultant February 2005 to November 2005The Physician Recruiter acts as the primary link between an employer and a candidate in the healthcare industry. Responsible for duties ensuring the employer is paired with a candidate who will meet and fulfill the needs of the employer.

Generate business through mail, cold call, and job fair Profile client’s opportunity through field call. Write cover letter and curriculum vitae for the physicians. Coordinate interviews for Physicians. Communicate with physicians for new opportunities and facilitation initial interviews. Researched and analyzed reports. Sell and write marketing campaigns

Heights Finance Corp. - ColumbiaAssistant Branch Manager December 2001 to February 2005The Assistant Manager assists the Branch Manager in all aspects of performance including lending, collecting, control and profitability. Maintain records for State and Government regulations. Solicit loans and generates business. Collect delinquency on phone and through field calls. Responsible for payments, cash drawer, accounts payable, and accounts receivable books. Supervise and coordinate the customer service representative's activities. Employee training Decision making.

Academic Q u alifications

Columbia CollegeBS in Business AdministrationDouble Major: Human Resource Business Management