mail merge instructions - donorsnap
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DonorSnapDataPrivacyPolicy(Updated 10/5/2018)
outlinesDonorSnap’spolicywithregardstodatathatisstoredinaDonorSnapdatabase.Thefollowing
I. OwnershipAlldatathatyourorganizationmaintainsinyourDonorSnapdatabaseisthepropertyofyourorganization.DonorSnapclaimsnorightstothisdataandwillneveruseorsellthisdatatoanypersonorentity.Eachindividualaccounthastheirownseparatedatabaseanddataisnevercombinedorsharedbetweendatabases.Wedonoanalyticalanalysisofyourdatatoattempttomineoutsellableinformation.Werespecttheprivacybetweenyourorganizationandyourcontacts.Withtheexceptionofaccessforsupportorlegalpurposes,wedonoteverlookatyourdata.
II. AccesstoDataOnlyindividualswithanauthorizedSiteID/UserName/Passwordcombinationhaveaccesstoyourdata.DonorSnapwillneverdiscloseyourpasswordoverthephoneandwillonlyprovideareplacementpassword,intheeventofalostpassword,totheemailaccountthatistheregisteredAdministratoronyouraccount.Pleaseguardyourpassword,becarefulinwhoyougrantaccesstothesystem,andchangeuserpasswordsonaperiodicbasis.Theprotectionofyourdataisyouresponsibility.WeprovideSSLSocketingencryptionthatwillinhibitanyoneotherthanaproperlyrrecognizeduserfromgainingaccesstothedata.
DonorSnaptechnicalstaffdoeshaveaccesstoyourdatabutwillonlyaccessthisdatainresponsetoatechnicalsupportrequestortoensurecompliancewiththispolicy.Wewillnotcopythisdata,otherthanforbackuppurposes,ordisclosethisdatawhileintheprocessofresolvingasupportrequest.Ifthesupportrequestisforcustomreportdevelopmentorcustomdataextraction,wewill
datatotheauthorizedemailaddressprovidedbytheAccountAdministrator.onlysendthis
III. DisclosureofDataDonorSnapwillonlydiscloseyourdatatolegalauthoritieswhohave,throughdueprocess,beengrantedrightstoyourdata.Thisgenerallywouldmeanthattheyhaveasubpoenaorcourtordergrantingthemaccesstothedataandcompellingustoprovidesuchdata.WeareunderthejurisdictionoftheUnitedStatesLegalSystem.DonorSnapwillnotifytheorganizationimmediatelyifasubpoena,courtorder,requestoranyotherdocumentisreceivedwhichDonorSnapbelievestorequirethedisclosureofdata.
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IV. StorageofDataDonorSnapownsorrentsallofthestoragemediathatcontainsyourlivedatabaseandarchivedcopiesofyourdata.Wehaveacomprehensivebackupplanthatmakesacopyofyourdataeacheveningtobestoredonaserveratanotherphysicallocation.Allbackupprocessesandcopiesaredoneelectronicallyandtherearenophysicalcopiesofthemediahandledbyhumansandavailableotherthanwhatismaintainedatthesecureddataserversite.DonorSnapdependsupontheownersandoperatorsofthesesitestomaintainproperaccesscontrols,environmentalconditions,etc…Weusewellrespected,commercialorganizationswhoseprimarybusinessisthatofdata
dsecurity.storagean
V. ReturnofDataClientsmaydownloadtheirdataatanytimeutilizingtheDataMinerexporttool.Inordertousethistool,youraccountwillneedtobeingoodstandingforyoutogainaccesstothesystem.DonorSnapstaffwillexportandprovidetoyouinExcelformatanytablesofdatathatDataMinermightnotexport.Thisdatawillbeprovidedwithin5daysofanemailrequestandwillbesenttotheregisteredemailonfilefortheorganization.WedonotprovideexportsoftheContactMasterfilesincethisisreadilyavailabletotheorganization.
DonorSnapwillmaintaincustomerdataforaminimumof2monthsafteranorganizationdiscontinuestheuseoftheservice.Datamaybestoredlongerbuttherearenoguarantees.
VI. AuthorizedDataStorageIng tnotime
eneralclientsmaystorewhateverdatatheorganizationbelievesisnecessary.However,amayanyofthefollowingdatabemaintained:
ationsuchasSocialSecurityNumber,CreditCardNumbersandccountnumbers,bankroutingnumbers,etc…)
ConfidentialFinancialInforma(a
FinancialInstitutionDat
IllegalorillicitinformationPornographicmaterial
CopiesofCopyrightedmaterials
If,inDonorSnap’ssolejudgment,thesystemisbeingusedforillegalorunethicalpurposes,wewillprovideyouwithemailnotification,suspendyouraccount,returnyourdataandrefundanyfundsonaproratabasis.Iftheinformationisclearlyillegalinnature,wewillnotifytheproperauthorities.