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Advance Beyond Point Solutions

with an Enterprise Content Strategy

Andy MacMillan

Vice President, Product Management

Oracle Corporation

The following is intended to outline our general

product direction. It is intended for information

purposes only, and may not be incorporated into any

contract. It is not a commitment to deliver any

material, code, or functionality, and should not be

relied upon in making purchasing decisions.relied upon in making purchasing decisions.

The development, release, and timing of any

features or functionality described for Oracle’s

products remains at the sole discretion of Oracle.

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Agenda

• The Social Software Revolution

• Content: The Language of Enterprise 2.0

• Fusing The Worlds of Enterprise Applications & Social

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The Social Software Revolution

The Future of Enterprise IT

Data & ProcessThe Language of Systems of Record

ContentThe Language of Systems of Engagement

Social Enterprise = Systems of Record + EngagementFusion of Applications and Content

Content: The Language of E2.0Analyst View on Content Management

Transactional

Content

Social

Content

Online

Channel

Oracle Fusion Middleware

Content

Management

Content

Management

Channel

Optimization

Content Management Infrastructure

Oracle ECMUniquely Fluent in Both Languages

Traditional Content Applications

• Siebel

• E-Business Suite

• PeopleSoft

• JD Edwards

• L360, i-flex, Primavera

• Fusion Applications

• Composite Applications

• WebCenter

• Oracle Fusion Middleware

Applications

• Other Applications (e.g. .Net, PHP)

• SharePoint

Enterprise Applications Custom Applications

• Collaborative Document Mgmt

• Imaging/Archiving

• Web Content Management

• Records Management

• Information Rights Management

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• Fusion Applications

Oracle Fusion Middleware

Oracle Content Management & WebCenter Suites

WebCenter WCM

Universal Content Management

IPM

Juan Jose Goldschtein

Chief Information Officer

Organization of American States

Interamerican Commission

on Human Rights

Document Management System (DMS)

for the

Interamerican Commission on Human Rights

SAF / DOITS

Interamerican Commission on Human Rights

Juan José Goldschtein

Organization of American States

Chief Information Officer

Meeting the challenges

The role of the OAS in the Americas

Maintaining peace and protecting democracy

Fostering political dialogue

Strengthening democratic institutions

Providing legal protections for citizens

SAF / DOITS

Providing legal protections for citizens

Forging a multidimensional approach to security

Standing in defense of Human Rights

Promoting integral development

Enhancing transparency and accountability

SAF / DOITS

Over 7500 active petitions

200 daily correspondences

5628 in initial study; 1107 in admisibility; 499 in

merits;

IACHR in numbers

SAF / DOITS

Receives around 1500 new petitions ; 400 new

precautionary measures every year

Total number of Petitions received

1997 - 2010

SAF / DOITS

1717 defined workflows

8383 ↑↑ users

Over 150Over 150 security roles

2727 document types

Current Solution

SAF / DOITS

UCM Suite

Over 80,00080,000 checked in documents

Lessons learned

- Having a multi-departmental team allowed to better align the business and technology with

the proper governance and support structure.

- Top management support and understanding of the system being developed was crucial.

- Incremental Proof of Concepts throughout the development and implementation phases were

needed.

- Carefully selection of partners was essential; IACHR also learned that going back to the

SAF / DOITS

- Carefully selection of partners was essential; IACHR also learned that going back to the

drawing board was not a sin.

- Strong communication and customer feedback process were essential.

- The use of mobile devices has added value to Senior Management by enabling them to

work remotely, keeping the whole business moving forward, avoiding delays and

bottlenecks.

Document Management System (DMS)

for the

Interamerican Commission on Human Rights

SAF / DOITS

Interamerican Commission on Human Rights

Juan José Goldschtein

Organization of American States

Chief Information Officer

The Opportunity is Now

Engage in the Conversations!

Twitter: #WebCenter, #E20, #ECM, #Oracle

Facebook: http://facebook.com/OracleE20

http://facebook.com/OracleWebCenter

LinkedIn

Oracle Enterprise 2.0 Group

Oracle’s Enterprise 2.0 blog:http://blogs.oracle.com/enterprise20

While at AIIM/info360

• Oracle Track@info360 – Wednesday March 23

• Super Session - The Social Enterprise – Combining People, Processes

and Content (11 AM Room 147)

Room 154:

• 1 pm Revolutionizing the User Experience

• 1:50 Is Pervasive Governance Part of Your ECM Strategy?

• 2:40 10 Key Decisions: Your ECM Checklist

• 3:30 Unlocking The Value of Your Application Content

• 4:20 Optimize Web Content Targeting

• Meet Experts at the Oracle Booth 1414

Get your Oracle Red Velvet Cupcake @ Oracle Track!