maine motorcoach network
DESCRIPTION
Maine Motorcoach Network...who are we? How did we get started? What are our accomplishments? How do you get involved and why....it's all here.TRANSCRIPT
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Maine Motorcoach Network
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What is the Maine Motorcoach Network
How we got started
Are you motorcoach friendly?
Our programs
Where we are headed
Why and how to get involved
Statistics
Agenda
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Who are we?
A volunteer network of Maine tourism businesses, in collaboration with the
Maine Office of Tourism, that grew from a grassroots effort to bring more motorcoach
business to all regions of Maine.
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How We Got Started
Gathered attendees prior to attending ABA to share information with DMOs in order to sell the state better at appointments
(core group of approximately 10)
Industry saw a need to focus on this market Gathered additional industry participants (grew to approx. 30)
Group is now 100+ industry professionals strong and still growing
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Accomplishments of the group
Web development for group section of VisitMaine.com
Guidelines for group-friendly businesses
First Familiarization (FAM) Tour
First Sales Mission in conjunction with ABA in Philadelphia
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Our Structure Membership is open to any Maine businesses committed to
serving the Motorcoach market or wanting to learn more about how to work with the Motorcoach industry.
Meets monthly at locations throughout the State. Members take turns hosting meetings.
Has no paid staff or office – all volunteers
Has an Executive Committee as well as Sales Mission, FAM, Membership, Development, and ROI Committees
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Executive CommitteeChair: Scott Riccio, Northeast Tour & CharterVice Chair: Troy Munford, Sunday RiverTreasurer: Lynn Tillotson, Greater Portland Convention + Visitors BureauMembership: Chris Chapin, Olympia CompaniesSecretary: Chris Rackmyre, CTIS, The Maine Tour ConnectionFAM Chair: Don Haggett, Lafayette HotelsSales Mission Chair: Anna Henderson, Olympia CompaniesDevelopment Chair: Brigit Cavanaugh, Maine Course HospitalityROI Chair: Margaret Hoffman, Boothbay Railway VillageEx-Officio: Cheryl Delisle, Witham Family PropertiesMember At-Large: Dave Garrison, Maine Maritime MuseumMember At-Large: Bill Hahn, Country Inns Camden/RockportMaine Office of Tourism Liaison: Donna Moreland
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Are You Motorcoach Friendly?
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Parking Tiered Pricing Restrooms Accessible Staffing capabilities Offer something unique Capacity for 55 people At least 25 dble-dble rooms
Are you ready?
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Our Programs Familiarization (FAM) Tours
Sales Missions
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Familiarization Tours(FAM)
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What is a
Tour?
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3 FAM Tours: 39 Tour Operators from 16 States
How the operators chosen?
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How is the route chosen?2011
New GloucesterCascoBethel
FarmingtonBangor
EllsworthTrenton
Bar HarborBucksportNorth Port
CamdenRocklandWiscasset
Boothbay HarborBath
FreeportKennebunkport
Portland
2012Portland
BathPemaquid Point
WiscassetRockland
Owls HeadCamdenBelfast
BucksportEllsworthTrenton
Bar HarborBangor
KingsfieldCarrabassett Valley
RangeleyFarmington
Livermore FallsCarthage
BethelGems of 26
FreeportKennebunk / Kennebunkport
Ogunquit
2013Gray
LewistonAuburn
GardinerAugusta
SearsportLincolnville
CamdenRockportRockland
ThomastonBoothbay Harbor
WiscassetBath
BrunswickFreeportFalmouth
SacoYork
KitteryOgunquit
KennebunkportPortland
Peaks Island
2014BethelBangor
WinterportEastport
LubecCampobello Island
MachiasBar Harbor
Acadia Nat’l ParkSearsport
Boothbay HarborBath
BrunswickFreeportPortlandOgunquit
Hundreds more businesses
mentioned on every trip!
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How to participate
Come to the monthly network meetings
Get on the FAM committee
Offer to host part of the FAM
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Testimonials As a New England Receptive Operator, I send 2-8 motorcoaches to or through Maine each and every year. The Maine FAM tour has been a HUGE help to me as I become more familiar with the different areas of Maine with the different venues that I have not previously visited.
Telegan Tour & Travel, LLC
I’m still talking about the wonderful time…our guide shared her knowledge of what our customers will experience from each visit,
suggesting ideas along the way to further enhance a Maine Tour…I saw a Maine that I never knew existed.
Wade Tours
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Testimonials It was extremely helpful to see the attractions, sights, restaurants, and hotels in
different areas of the state... I visited areas and attractions that were not included on our current tours. Since traveling on the FAM tour, I have added TWO attractions that
I visited, to our current tour itineraries. I would not have added those unless I had been on the FAM tour….
Christian Tours
I was fortunate to be invited on a Maine FAM… I met the good people of Maine: was welcomed like an old friend, shown every hidden treasure, well kept secret and not-to-be-
missed delight…my customers fell hopelessly in love with a side of Maine I would never have known to show them if not for my experience on the Maine FAM.
daytripping,inc
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Sales Missions
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What is a sales mission?
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January 8-12, 2011 PA & NJ 15 appointments in 1 dayDecember 12-14, 2012 Atlantic Canada 5 appointments over 3 daysMay 13-17, 2013 Quebec 15 appointments over 4 daysApril 28 – May 2, 2014 Philadelphia 15 appointments over 3 days
How areas are chosen
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Who are the presenters?
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What is presented
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How to get involved
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Testimonials We were very pleased with the presentation format and the
information provided. We think you should call it what it is though; “More than the 95 Road Show” because it means getting off the
highway and into the towns and communities that provide the true experiences of Maine.
Target Tours
Had a great visit with all your Maine reps today. I Learned a lot -
Sounds like I can do a lot more in Maine then I thought.Freedom Tours
We are now looking at possible circuits in Maine as we really found the region very interesting. Thanks again
We are now looking at possible circuits in Maine as we really found
the region very interesting. Thanks again!
Tours Amerique
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Testimonials Thank you so much for visiting yesterday, bringing breakfast treats and educating us on Maine and the great products it has to offer. Your presentation was great and I feel like friends came to visit for awhile yesterday. As I clearly stated – I love Maine so it was like a
little piece of Maine came to visit yesterday.Atlantic Tours Limited
We are now looking at possible circuits in Maine as we really found the region very interesting. Thanks again
I feel that it is I that needs to thank you. Your presentation about Maine was one of the best presentations that I have ever sat
through. When you left, I was ready to pack up and go visit Maine. So a very large Bravo to you and your team.
Trius Bus Division
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Profile Sheets
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Profile SheetsA two-sided, 8 ½ x 11 overview of your businessto include:
Contact Information Photos Directions Mileage Amenities Tour Operator Rates Tour Guide & Driver Comps Other tour options in close proximity Reasons for Tour Operators to Choose You!
$99 100+
operators
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Sample Profile
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Let’s look at what they did right…
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Great photos, business name, town location, map, distance from a major city, and contact information!
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Services, sample packages, amenities, and partnered with a local business!
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Our Future & You!
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Where Are We Headed?
Communication via E-Newsletter for Updates
Quarterly Networking & Update Meetings
Continuation with FAM Tours
Continuation with Sales Missions
Larger presence at ABA
ROI Survey & Results on our Efforts
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Why & How To Get Involved
Membership application No Fee Allows us to contact you
Show up at meetings Get involved in committees Submit profile sheet yearly Sponsor an event
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MAINE
MOTORCOACH
NETWORK
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Testimonials Everyone can get something out of a network – probably the thing that I get most out of it is working with people within the room.
Creating friendships allows me…Troy Munford, Sunday River
Ogunquit Playhouse
Vern, Campobello Island
Don Haggett
Karen, Ogunquit Chamber
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Come join us!
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Economic Impact
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Economic ImpactOne motorcoach spending one night at a destination generates
as much as $11,660 for that local economy in meals, lodging and other spending.
Motorcoach traveler and tourism demand generates more than $55.7 billion annually in economic transactions nationwide and generates 1.4 million jobs.
Motorcoaches account for 751 million passenger trips annually, moving more people in some years than commercial airlines.
Source: ABA American Bus Association Motorcoach Facts 2012
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American Bus Association (ABA)
Peter Pantuso, CEO
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Thank You!