major corporate & divisional objectives · no financial barriers to healthcare. ˜˚˛˚˝˙...

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Major Corporate & Divisional Objectives April 2017- March 2018

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Page 1: Major Corporate & Divisional Objectives · No financial barriers to healthcare. ˜˚˛˚˝˙ ˆ˚˛˛˚˝˙ ˛ˇ˘ˇ ˆ ˙ˇ ˝ ˜˘ ˛ To provide funding for specified healthcare

Major Corporate & Divisional ObjectivesApril 2017- March 2018

Page 2: Major Corporate & Divisional Objectives · No financial barriers to healthcare. ˜˚˛˚˝˙ ˆ˚˛˛˚˝˙ ˛ˇ˘ˇ ˆ ˙ˇ ˝ ˜˘ ˛ To provide funding for specified healthcare

.

No financial barriers to healthcare.

VISION

MISSION

STATEMENT OF VALUES

To provide funding for specified healthcare benefits, health promotion, health projects and pharmacy services in a sustainable, efficient and customer centric environment.

At the National Health Fund, we are committed to the highest standards of honesty, integrity and quality. We will at all times be professional in discharging our responsibilities and be guided by noble moral and ethical standards.

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Page 3: Major Corporate & Divisional Objectives · No financial barriers to healthcare. ˜˚˛˚˝˙ ˆ˚˛˛˚˝˙ ˛ˇ˘ˇ ˆ ˙ˇ ˝ ˜˘ ˛ To provide funding for specified healthcare

1. SERVICEDELIVERY

QUALITY ASSURANCEAND

RISK MANAGEMENT

3. HEALTHINFORMATION

4. HEALTHFINANCING

5. GOVERNANCE

The Ministry of Health’s strategic objectives are as follows:

1. Provide the Jamaican population with health care service that is accessible and of the highest attainable standard

2. Maintain and develop a qualified and professional workforce for the delivery of health and allied services

3. Improve the quality of health information systems for planning and management of the health services

4. Develop and monitor the implementation of viable health financing options

5. Strengthen governance mechanisms in the areas of compliance, accountability, policy, legislative, and regulatory systems

MINISTRY OF HEALTHStrategic Objectives

2. HEALTHWORKFORCE

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Page 4: Major Corporate & Divisional Objectives · No financial barriers to healthcare. ˜˚˛˚˝˙ ˆ˚˛˛˚˝˙ ˛ˇ˘ˇ ˆ ˙ˇ ˝ ˜˘ ˛ To provide funding for specified healthcare

Strategic Priority 1 & Objectives

Strategic Priority 2 & Objectives

Strategic Priority 3 & Objectives

NHF’s STRATEGIC PRIORITIES & OBJECTIVES 2017 - 2022

• Implement NHI to reduce resource gaps in healthcare coverage.

• Improving access to pharmaceutical and medical supplies.

• Investing in Health Projects

• Improve Service Standards and Customer Satisfaction

• Improving efficiency through the use of ICT

• High performing staff and organization integration through HR investment

• Create opportunities and interventions to reach target population.

• Establish and strengthen partnerships across sectors.

• Utilize appropriate media to expand participation and share information.Influencing the health behaviour of the Jamaican population for better health outcomes.

Operational excellence through optimal staff and systems perrfomance to better serve our customers.

Optimising funding for the health sector andimproving access to affordable healthcare.

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Page 5: Major Corporate & Divisional Objectives · No financial barriers to healthcare. ˜˚˛˚˝˙ ˆ˚˛˛˚˝˙ ˛ˇ˘ˇ ˆ ˙ˇ ˝ ˜˘ ˛ To provide funding for specified healthcare

CUSTOMERS• Improve Service Standards. • Enhance Customer Experience• Strengthen Customer Interactions. • Improve Access and Expand Reach

FINANCIAL• Ensure Sustainability• Financial Stewardship and Asset Management

INTERNAL PROCESSES• Operational Excellence • Service Delivery Innovations • Improved Business Systems• Quality Assurance

ORGANIZATIONAL CAPACITY• Continuous Training and Development • Build Employee Relations • High Performing Staff• Robust IT Solutions

NATIONAL HEALTH FUND STRATEGY MAP8

Page 6: Major Corporate & Divisional Objectives · No financial barriers to healthcare. ˜˚˛˚˝˙ ˆ˚˛˛˚˝˙ ˛ˇ˘ˇ ˆ ˙ˇ ˝ ˜˘ ˛ To provide funding for specified healthcare

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