making a project a complete success with post-implementation strategies | julie bilodeau
TRANSCRIPT
Making a Project a Complete Success withPost-Implementation StrategiesWith Julie Bilodeau
BDO Solutions, NAV Support Lead & Post-Implementation Expert
Let’s Look At The Problem
-What causes an issue?
The Solution
-Transition Strategy
-Tools & Techniques that support the strategy
How BDO NAV Support fits
What do you want?
Nose Dive Company
Common Pitfalls
The Scenario
System Bugs
Peter, Warehouse Manager
Trevor, Sales Manager
New Scenario
Bernie, ControllerNew Requirement or Missed Requirement
Christine, Accounting Manager
?
Lack of knowledge
If left unresolved…
The Problem
The Solution to these common pitfalls StrategiesTools & Techniques
?How do I?
The SolutionFramework
Create a transition plan
• Re-cast your vision
• Maintain urgency
• Communicate constantly
The Solution Framework
?
The Solution
Test before Live
?
The SolutionAnticipate Cases
The Solution ?
The Solution
?
User Circle’s responsibility
Testing & TrainingUser Circle Explores
Learn what is already thereTest what is thereUser Circle vets
Training RefreshersKnowledge library
How BDO NAV Support Services Fit
We identify and install MS Hotfixes
?Access our Knowledge Library& Training
We provide process steps
We analyze requirements& design, develop customizations
How BDO NAV Support Services Fit
We provide:
Support for the transition
Support Agreements to manage your budget
How BDO NAV Support Services Fits
What do you want?How do you want to be supported?
What is your vision?
Making a Project a Complete Success withPost-Implementation StrategiesWith Julie Bilodeau
BDO Solutions, NAV Support Lead & Post-Implementation Expert
See me at the Discovery Pod!