making the most of the emerging digital workplace

Making the most ofthe emerging digital workplace James Robertson, Step Two

Presented by @james_steptwo at #IntranetNow

Organisations don’t work very well


Huge change is coming, driven by a digital shift


But how do we avoid just making a new mess?

The emerging digital workplace


The digital workplace consists of the holistic set of tools, platforms and environments for work, delivered in a coherent, usable and productive way.


The digital workplace is easy to define … is the journey that we should all be focusing on


Three digital workplace streams

DesignTechnology Business


1: Technology Maximise the value from

available technology


Col

es


2: Business Deliver business solutions,

not naked platforms


Robi

n Pa

rting

ton

& Pa

rtner

s

SPOILER!


Pres

tige

Auto


3: Design Use design as the ‘force multiplier’

of the digital workplace


Tels

tra


Tels

tra

Queries about Reduced by

Payment summaries 65%

Errors in timesheet 54%

Outstanding approvals 48%

Payslips 45%

Tax 44%

Timesheets 42%

Access requests 42%

Timesheet entry 17%

Making the most of the opportunities


Technology

Be the expert on change management

and adoption

Business

Be the expert on how the business ticks,

and where the pain is

Design

Be the expert on usability, UX and

web design


The digital workplace is coming. Only with our helpwill it be great.

James Robertson, Step Twowww.steptwo.com.au [email protected] // @james_steptwo

making the most of the emerging digital workplace

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