making the most_of_sms_in_education-1
DESCRIPTION
Not one of my presentations, but I want to embed it in a blog post, so needed to upload it somewhere... I think from 2008, judging by some of the screenshots!TRANSCRIPT
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Integrating txttools for better communication in education
Steve Sidaway
Cy-nap Ltd
www.txttools.co.uk
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How are txttools being used?
• Provide course information
• Mentoring
• Alert to check email or website
• Provide content services
• Deliver RSS feeds by text
• Report bullying or offences
• Assistance for staff and students with disabilities
• Inbound questions for tutors
• Feedback on lectures, ideas or projects
• Use inbox as a message board
• Contact students in workplace
• Interactive use in lectures/voting
• Part of Disaster Recovery plans
• Integration with all other media
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Set up auto-responders in inbox rules:
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Use SMS as a gateway to link to other media including:Use SMS as a gateway to link to other media including:
The Money Doctors Project.The Money Doctors Project.
You TubeAnimated FormsBlogsPodcasts
Download Brian Hipkin’s presentation from the Leeds edutxt conference
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How are txttools being used?
• Learner Involvement Strategy
• Contact late/missing students
• Exam reminders
• Cancelled classes
• Motivational messages
• Overdue library books
• Start dates and times
• Appointments with tutors
• Assignment deadline reminders
• Events information
• Enrichment reminders
• EMA attendance reminders
• Students registering by text
• Text in for help and advice
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Interactive messaging - using keywords
Bus CampaignBus
Marketingmark
Englisheng
Sciencesci
Train CampaignTrain
Student Servicesss
Administrationadmin
Mathsmaths
Dedicated number0793 908 1424
88020
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TEXTING TO A SHORTCODE
Text the keyword STEVE followed by your first name or a question to
88020
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Using SMS for social inclusion and delivery of of advice
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Text: Admissions
To
07624803356
(texts cost your normal text rate)
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Creating your own inbox rules with keywords
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inbox options: filter, forward, add to group and auto response
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Message archive - full audit trail
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Phase two - delivering links to podcast content via RSS2SMS
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txteditor - deliver text courses, capture RSS feeds and deliver as text + text questions to web 2.0 services
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Try it out - Send the following text message: YCCPodcastto 88020
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1. Click on the link2. Download podcast3. Save on phone4. Open and play podcast
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Poster from Chichester College
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Which staff use texting
•Retention officer
•Tutors
•Learning Support
•Admissions
•Exams
•Faculty administrators
•Anyone who wants it!
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Projects
• Student Union Elections– Three voting methods
• Text• Ballot• Moodle (choice)
• Student Services Appointments– Students make an appointment at Student Services
reception desk – perhaps for Counselling, Connexions, Welfare and Accommodation….
– All appointments booked on TxtTools with “send on date” facility.
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How Salisbury College do it…
• Text numbers captured at enrolment • Exclusive use of key words• Message forwarded to appropriate staff• Available to any staff who require it• Staff become familiar with technology• Costs are negligible – even with auto response• Link with MIS• Electronic registers arriving in September with “auto
text”
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Catching key word errors
• Auto respond all texts that have incorrect – or no Key Word
• All Key Words available on Student Intranet
• Typical errors, no space, dot or dash after key word
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What are the cost benefits
• Retention of 14-19 year olds– Lost 137 full time FE this year
• Recruited 100 more than last year
– Last year lost 180 students
• Most significant contributory factor is the Attendance and Retention Officer
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Using Keywords with a Shortcode
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“Our open day exceeded all expectations – text messaging was the only new feature to our campaign and it made all the difference” – Lesley Whiting, Lincoln College
Farnborough College, School visit promotion. Students sign up for text alerts by subject – college texts info. about courses, open days and registration deadlines
Use text messaging throughout the School Liaison Process:Encourage Year 11’s to sign up for text updates on their chosen subjects
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Sign up in school
Join our FREE text messaging service designed with you in mind!First name………………………………………………………Family name…………………………………………………….Mobile No………………………………………………………Current school.……………………………………………………………………………………………………………………………Course/s applied for…………………………………….………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
By supplying your data, and signing this form, you are consenting to the
college holding and using this information about you. Further information from College Data
Protection Officer 01252 407062.’
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Stoke on Trent College – Don’t Stop Now – DSN Campaign
Suite of Branded DSN information for studentsincluding:
•Application Guide•Magazine•Help card
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DSN magazine feature
DSN magazine includes many feature articles including:
•Meet the teachers
•Day in the life of …
•Top Tips
•£8 million investment in new buildings and equipment
•Guide to qualifications
•Apprenticeships ..helping you earn while you learn
•Text response mechanism integrated throughout
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UWIC shortcode adverts - Millenniumn Stadium (Six Nations Rugby campaign)
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London Metro newspaper advert
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Part time Open Evening
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• free moodletxt plug-in •single user Authentication
• uses moodle address book
• full functionalityvia moodle
What’s New: www.moodletxt.co.uk
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moodletxt within Moodle
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Connectors for your own applications
• Email2txt
• XML API
• SOAP Connection
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Not just in education: http://www.fife.gov.uk/doitonline/
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QuickTime™ and a decompressor
are needed to see this picture.
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QuickTime™ and a decompressor
are needed to see this picture.
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•Non emergency messaging facility for the Deaf Communityhttps://www.avonandsomerset.police.uk/contact/plod/register/index.aspx
••Personal safety messaging / competition entry for the Glastonbury Festivalhttp://www.glastonburypolice.org
•Emergency incident messaging for partner agencies
•Marketing campaigns using keywords www.dantheburglar.org
Avon and Somerset Police
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The Benefits of Using text messaging
• Student centred communication• Dramatically improves communication• Quick, discreet, to the point and inexpensive• Improves student motivation and retention• Saves time and money – compare with post or telephone• Social inclusion, students will feel more included in
College events• Contact any group or individual immediately• Students can text in for help and advice• Can be accessed anywhere – much like internet banking
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Link to: Using sms to support teaching and learning in HE from University of Bath
Reference resources
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Hear user case studiesand Best Practice examples at the next txttools conference in Glasgow
Presentations for E-learningStudent SupportMarketing
23 September 2008