making the pmo a value center
TRANSCRIPT
© 2016 Planview, Inc. | 1 | Confidential © 2014 Planview, Inc. | 1 | Confidential © 2016 Planview, Inc. | 1 | Confidential
Making the PMO a Value Center
Webinar Presentation
© 2016 Planview, Inc. | 2 | Confidential
• 45 minutes of presentation
• 15 minutes of live Q&A
Please enter your questions in the “Chat” box
• All lines are on mute
• Webinar is being recorded
• Slides & recording will be available after the session
Housekeeping Items
© 2016 Planview, Inc. | 3 | Confidential
Agenda
• The Gap Between Business and IT / PMOs
• Having the Conversation
• What REALLY Matters?
• Increase Value & Perceived Value
• Measuring Value
• Prescriptive Approach For Value Creation
© 2016 Planview, Inc. | 4 | Confidential
The Gap Between Business and IT / PMO
Source: Forrester Research BT Priorities & Journey Survey 2014
0% 20% 40% 60% 80% 100%
Technology Decision Makers
Business Decision Makers
7%
16%
35%
49%
53%
31%
Does the IT department hinder / accelerate business succcess?
Hinders Neutral Accelerates
© 2016 Planview, Inc. | 5 | Confidential
The Gap Between Business and IT / PMO
0% 20% 40% 60% 80% 100%
38% 67%
Monitoring portfolios of projects and programs to ensure value is delivered
Tasks and activities the PMO is doing Tasks and activities the PMO should do
Source: Gartner Summit, June 2016
© 2016 Planview, Inc. | 6 | Confidential
Having the Conversation
• Where Do You Stand?
• Honest assessment of status quo
• How is IT / PMO perceived?
• What Metrics or Criteria Are You Focused On?
• What do you report?
• Are they the right ones?
• Do You Have the Proper Communication Channels?
• How often are you reporting?
• What vehicles are you using to communicate?
© 2016 Planview, Inc. | 7 | Confidential
What Matters to the CEOs?
© 2016 Planview, Inc. | 8 | Confidential
Focus on Outcomes, Not ActivitiesWhat We Measure Level of Effectiveness
Source: Gartner, 2015
© 2016 Planview, Inc. | 9 | Confidential
Focus on Outcomes, Not Activities What We Measure Level of Effectiveness
Source: Gartner, 2015
© 2016 Planview, Inc. | 10 | Confidential
What Activities Have Perceived Value?
Source: Westerman, MIT Center for Information Systems Research
Only 28% (5 of 18) of the Responsibilities of IT / PMO
Organizations Impact Perceived Value
Needs Identification
Transparent Investment
BPR / Organization
Change
Application Development
Measurement
© 2016 Planview, Inc. | 11 | Confidential
What Activities Have Perceived Value? (cont)
Needs Identification
Transparent Investment
BPR / Organization
Change
Application Development
Measurement
• Managing Demand
• Quantifying Benefits
• Potential Impact on Strategy
• Prioritization / Ranking
• Ensuring Resource Availability
• Approved Projects’ Impact to
Strategy
• Managing & Reducing
Risks Through Process
• Agile / Iterative
Delivery
• Continuous Planning
Business Agility
• Estimates vs Actuals
• Metrics That Matter
• Outcomes
© 2016 Planview, Inc. | 12 | Confidential
What Activities Have Perceived Value? (cont)
Needs Identification
Transparent Investment
• Managing Demand
• Quantifying Benefits
• Potential Impact on Strategy
• Prioritization / Ranking
• Ensuring Resource Availability
• Approved Projects’ Impact to
Strategy
• Managing & Reducing
Risks Through Process
• Agile / Iterative
Delivery
• Continuous Planning
Business Agility
• Estimates vs Actuals
• Metrics That Matter
• Outcomes
Planning
Execution
BPR / Organization
Change
Application Development
Measurement
© 2016 Planview, Inc. | 13 | Confidential
Measuring Strategic Value / Outcomes
Source: Innotas, The Project and Portfolio Management Landscape, 2016
54%
© 2016 Planview, Inc. | 14 | Confidential
Measuring Strategic Value / Outcomes (cont)
• Portfolios / Initiatives
• Innovation vs. Maintenance Work
• Scoring
• Aggregate scores to include the business stakeholders
• Quantify alignment to corporate objectives or goals
• Business / Strategy Impact
• Revenue, Cost Reduction / Avoidance, Profitability, Market Penetration, Resource Utilization, Customer Satisfaction, Compliance
© 2016 Planview, Inc. | 15 | Confidential
Prescriptive Approach To Adding ValueValue
Creation
Strategy
Portfolio Investment /
Planning
Prioritization Based on
Maximizing Value &
Optimizing Resources Alignment To
What Matters
© 2016 Planview, Inc. | 16 | Confidential
Value
Creation
Strategy
Execution
Measurement
& Reporting
Communicate Outcomes
& Business Impact
On-Time & On-Budget
Iterative & Continuous
Prioritization Based on
Maximizing Value &
Optimizing Resources Alignment To
What Matters
Prescriptive Approach To Adding Value (cont)
Portfolio Investment /
Planning
© 2016 Planview, Inc. | 17 | Confidential
Value
Creation
Strategy
Execution
Measurement
& Reporting
Communicate Outcomes
& Business Impact
On-Time & On-Budget
Iterative & Continuous
Prioritization Based on
Maximizing Value &
Optimizing Resources Alignment To
What Matters
Prescriptive Approach To Adding Value (cont)
Portfolio Investment /
Planning
Feedback
Loop
© 2016 Planview, Inc. | 18 | Confidential
Summary
© 2016 Planview, Inc. | 19 | Confidential
Collaborative
Work Management
that Empowers
Teams
Enterprise-wide Portfolio and
Resource Management
Products That Optimize Resources and Work
Enterprise
Capability
and Technology
Management
IT PPM for Small-to-Midsize
Organizations
Solutions spanning every class of work, resource, and organization
© 2016 Planview, Inc. | 20 | Confidential
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