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Malaysia & Singapore Your foothold in Southeast Asia e-Commerce 1

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Page 1: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Malaysia & SingaporeYour foothold in Southeast Asia e-Commerce

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Page 2: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

1.e-Commerce Maturity

2.Cross Border Readiness

3.Ease of Marketing

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Page 3: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

1.e-Commerce Maturity

2.Cross Border Readiness

3.Ease of Marketing

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Page 4: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Southeast Asia is just getting started

Source: Euromonitor, Planet Retail, emarketer, iResearch, Technavio; A.T. Kearney analysis4

Page 5: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

High Internet Penetration

Source: Statista, Internet penetration in Asia, June 20195

Page 6: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Low Cost of Mobile Internet

Source: Carriers website (internet data cost), World Bank (GNI: Gross National Income)6

Page 7: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

GDP / Capita and Basket Size

Source: iPrice State of eCommerce 2017, IMF World Economic Outlook April 20197

Page 8: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

1.e-Commerce Maturity

2.Cross Border Readiness

3.Ease of Marketing

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Page 9: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

High cross-border online shopping

Source: Ipsos PayPal Insights 2018 in APAC

Country Shop Cross-Border

Hong Kong 75%

Singapore 73%

Indonesia 34%

Japan 6%

Australia 61%

Philippines 50%

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Page 10: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

High cross-border online shopping

Source: The Consumer Barometer Survey 2014/201510

Page 11: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

1.e-Commerce Maturity

2.Cross Border Readiness

3.Ease of Marketing

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Page 12: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

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Page 13: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

High Population of Chinese Descent

Source: Wikipedia, Overseas Chinese, Multiple sources

Country Population of

Chinese Descent

% of Total Population

Thailand 9.3 Million 13%

Malaysia 6.7 Million 21%

United States 5.2 Million 1.5%

Indonesia 2.8 Million 1.0%

Singapore 2.6 Million 46%

(75% of Singapore Citizen)

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Page 14: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Leverage Existing Assets

Online Research

● Product information

● Reviews

● Media Articles

Social Media

● High penetration

● Micro-influencer

● Target geographically

Brand Awareness

● “Popular in Taiwan”

● Brand ambassador

● Featured in popular

shows

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Page 15: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

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Page 16: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Qoo10 Demographic

2,500,000

Members

40% Male

60% Female

450,000

Daily Visitors

30% PC

70% Mobile

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Page 17: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

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Category Transaction%

Home & Living 22%

Electronics 18%

Beauty 18%

Fashion & Sports 15%

Food 15%

Baby Products 12%

Page 18: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

1.10 Years

2.Easy Marketing

3.Simple Logistics

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Page 19: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

10 Years of Reviews

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Page 20: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Easy Marketing - Keyword

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Page 21: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Easy Marketing - Daily Deal

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Page 22: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Easy Marketing - Time Sale

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Page 23: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Easy Marketing - Group Buy

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Page 24: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Easy Marketing - Main Page

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Page 25: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Easy Marketing - Fellowship

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Page 26: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Simple Logistics

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Third Party

● Logistics of your choice

Qxpress

● Qoo10’s subsidiary

● Integrated with Qoo10

● Optimized for cross border

Qxpress Fulfillment

Service

● One stop solution

● Less packing manpower

● Customer satisfaction

Page 27: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Fees

Seller

Grade

Transaction Value (SGD)

Under $200 $200 ~ $500 $500 ~ $1000 $1000 and Above

Standard 12% 11% 10% 9%

Good 10% 9% 8% 7%

Power 9% 8% 7% 6%

Registration: SGD 100 (Usable for Ad Purchase)

Grade Annual Transaction Value Monthly Transaction Value

Good SGD 10,000 SGD 1,000

Power SGD 50,000 SGD 5,000

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Page 28: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Register on Qoo10.sg

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Page 29: Malaysia & Singapore · High cross-border online shopping Source: Ipsos PayPal Insights 2018 in APAC ... Philippines 50% 9. High cross-border online shopping Source: The Consumer

Thank You

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