malaysia: the global data centre of excellence
DESCRIPTION
Keynote presentation in Computerworld seminar on Data Centres. May 2010TRANSCRIPT
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Malaysia:The Global Data Centre of ExcellenceRob Cayzer, Director – Business and Market Development, MDeC
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Once Upon a Time, MSC Malaysia was about getting ready for investors
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Once Upon a Time, MSC Malaysia was about getting ready for investors
But that was so 15 years ago
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World-Leading Malaysian Technology
eGov FinanceFinance
SecuritySecurityCommsComms
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Malaysian Creativity:Your Imagination. Our Playground
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Leadership in Malaysian Outsourcing: Expertise Trusted Globally
High Value
ServiceEnergyEnergy
High TechHigh Tech
FinanceFinance
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The SSO wave continues to growRide It
USD 2 trillion business opportunity
That is RM 6,400,000,000,000
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What is RM 6,400,000,000,000?
Nine times larger than
Malaysia’s GDP
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What is RM 6,400,000,000,000?
Double the global Islamic finance assets
Over a hundred times more employees
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What is RM 6,400,000,000,000?
Three times larger than the
computer hardware industry
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Malaysia is a Recognised Global Leader
Top 3 in the World
Emerging as Leader Global Data Centres
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What is Causing this Growth?
Global Service Sector Revolution
Optimise Cost and EfficiencyCommoditisation of Best PracticesWorld Trade Barriers are Cracking
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Context: Development of Global Outsourcing Industry
The Beginning
Preconception: The Rise of Japan Effect: Focus on Services Sector and IT
Conception: The Rise of Information Technology
Effect: The Rise of Outsourcing
Awakening: The Rise of Global Telecommunications
Effect: The Rise of Offshoring, Tapping “quick-win” talent pools
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Context: Development of Global Outsourcing Industry
Moving into First Gear
Moving up: Commoditisation of best practices Effect: Rise of value based sourcing
Current Horizon: Commoditisation of IT and communications
Effect: Rise of service automation (aca Cloud/web2.0)
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Context: Development of Global Outsourcing Industry
Moving into Second Gear (beyond the Horizon)
Mainstream: Global commoditisation of outsourcing SLAs
Effect: Blurring of outsourcing and traditional services
World is Not Flat: Significant growth in emerging markets
Effect: Migration of human capital to the East
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Context: Development of Global Outsourcing Industry
Further On
Full Service Automation
Obsolescence and Disappearance of the “classic” outsourcing Industry
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Context: Development of Global Outsourcing Industry
Wealth Equitisation
Shifting financial and human capital to markets that generate wealth
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Context: Development of Global Outsourcing Industry
Approx. figures last year World USA RoW India
South East Asia
Revenue($ bil) 182.5 85.3 97.2 2.6 4.0
Jobs 323,000 152,000 171,000 12,000 10,000
($)/Employee 565,015 561,184 568,421 216,667 400,000
Wealth Equitisation in Action Now
1980: General Electric had 405,000 employees, $22.5 bil revenues. Most employees were based in USA.
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Context: Development of Global Outsourcing Industry
Work Rebalancing
Moving jobs to markets with more efficient resources
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Impact for Malaysia
As the New Economic Model accelerates, competitiveness pressure
will lead to
more cost pressure and war for talent and resources
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Impact for Malaysia
Zero sum, Me Too, Domestic Only businesses
to be replaced by firms
able and willing to be part of regional and global business
community
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Impact for Malaysia
Ability and willingness to create Best Practices
will determine your business’s fate
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Role of Data Centres
The Innovation Sponge
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Data Centre of Excellence Concept
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Key Principles
– Excess or JIT Capacity Infrastructure
– Support hybrid architectures. Integrate hybrid applications
– Configurable by business users and customers
Align MIS
Architecture
with your
Business
Architecture
Data Centre of Excellence Concept
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International Leaders
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International Leaders
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International Leaders
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International Leaders
The best HR BPO player in Asia
The leader in Asian customer management
Asia's Leading e-Fulfilment Solution Provider
Top 10 Service Provider in Asia (GS100)
Some winners of:
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Summary
Be a player in the Global Innovation Revolution, not its victim
Adopt the New Economic Model
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Summary
Employ Global Data Centre of Excellence Concept
Create the Ultimate Innovation Sponge
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Summary
Be The Best. Use the Best
Look seriously into Malaysian Solutions
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Go Global! The world is waiting for Malaysian Solutions