mamta setu - helpline for mother, child, adolescent women and their caretakers
DESCRIPTION
Mamta Setu is a helpline for rural women, mothers, adolescent girls and their caretakers to talk to Government Primary Doctors. The call will be connected randomly to doctors who are assigned duty to take calls as per turn. Non diagnostic information, counselling and details of schemes of government are given to beneficiaries. All calls are recorded in the server for quality control and monitoring. The privacy and anonymity helps women to talk to doctors without any hesitation to deal with their health concerns.TRANSCRIPT
Presented By:Nagarajan M.IAS
District Development OfficerSabarkantha-Himatnagar
E-mail:[email protected]
• Which connects beneficiary/patient to doctor directly through phone
• Antenatal, postnatal, Adolescent, patient or relative of patient call on this help line. Primary Health Doctors who have been assigned duty responds to query.
02772-30-2772
• All Calls attended only by Government PHC doctors. Assurance of autheticity and credibility.
• Better utilization of potential medical man power available in Government facilities.
• Random duty timings and randomised calls facility enables privacy and confidentiality.
• Automatic recording of all calls in the server for quality control review by authorities.
• Highly economical as there is no recurring cost for man power.
• Quickly scalable – SaaS Model. Can be integrated with cloud services.
• Beneficiary can seek any health information• At one time more than one person can call
and get necessary guide and help.• Every call will be attended without fail.• Privacy of confidentiality will be maintained.• There is no hesitation to talk on phone with
doctor.
Home Screen of web based dashboard
Screen showing Call details
Dashboard summary of calls
