management information system and its organizational functions.pptx

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    APPLICATIONS

    OF

    MANAGEMENT INFORMATION SYSTEM

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    MIS

    Mr. Abdul Rehman

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    MANAGEMENTINFORMATIONSYSTEM (MIS)

    Support for effective decision making

    Provides feedback on daily operations

    Output, or reports generated through accumulation oftransaction processing data

    Each MIS is an integrated collection of subsystems,which are typically organized along functional lineswithin an organization

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    COMPONENTS

    Hardware

    Software

    Data (Information For Decision Making)

    Procedures (Design, Development AndDocumentation)

    People (Individuals, Groups, Or Organizations)

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    Corporatedatabasesofinternaldata

    Databasesof

    externaldata

    Databasesofvalidtransactions

    Operationaldatabases

    Transactionprocessingsystems

    Managementinformationsystems

    Decisionsupportsystems

    Executivesupportsystems

    Expertsystems

    Businesstransactions

    Input anderror list

    Drill-down reports

    Exception reports

    Demand reports

    Key-indicator reports

    Scheduledreports

    Employees

    Corporateintranet

    Applicationdatabases

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    OUTPUTS

    Scheduled ReportsProduced periodically, or on a schedule (daily, weekly,

    monthly)

    Key-indicator ReportSummarizes the previous days critical activitiesTypically available at the beginning of each day

    Demand ReportGives certain information at a managers request

    Exception ReportAutomatically produced when a situation is unusual or

    requires management action

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    SCHEDULED REPORT EXAMPLE

    Daily Sales Detail Report

    Prepared: 08/10/xx

    Order#

    CustomerID

    SalesRep ID

    ShipDate Quantity Item # Amount

    P12453 C89321 CAR 08/12/96 144 P1234 $3,214

    P12453 C89321 CAR 08/12/96 288 P3214 $5,660

    P12453 C03214 GWA 08/13/96 12 P4902 $1,224

    P12455 C52313 SAK 08/12/96 24 P4012 $2,448

    P12456 C34123 JMW 08J/13/96 144 P3214 $720

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    KEY INDICATOR REPORT EXAMPLE

    Daily Sales Key Indicator Report

    ThisMonth

    LastMonth

    LastYear

    Total Orders Month to Date $1,808 $1,694 $1,014

    Forecasted Sales for the Month $2,406 $2,224 $2,608

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    DEMAND REPORT EXAMPLE

    Daily Sales by Sales Rep Summary Report

    Prepared: 08/10/xxSales Rep ID Amount

    CAR $42,345

    GWA $38,950

    SAK $22,100

    JWN $12,350

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    EXCEPTION REPORT EXAMPLE

    Daily Sales Exception Report ORDERS OVER $10,000

    Prepared: 08/10/xx

    Order#

    CustomerID

    SalesRep ID

    ShipDate Quantity Item # Amount

    P12453 C89321 CAR 08/12/96 144 P1234 $13,214

    P12453 C89321 CAR 08/12/96 288 P3214 $15,660

    P12453 C03214 GWA 08/13/96 12 P4902 $11,224

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    OUTPUTSOFA MANAGEMENT INFORMATIONSYSTEM

    Earnings by Quarter (Millions)

    Actual Forecast Variance

    2ND Qtr 1999 $12.6 $11.8 6.8%

    1st Qtr 1999 $10.8 $10.7 0.9%

    4th Qtr 1998 $14.3 $14.5 -1.4%

    3rd

    Qtr 1998 $12.8 $13.3 -3.0%

    Drill Down Reports

    Provide detaileddata about asituation.

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    HISTORY OF MANAGEMENT

    INFORMATION SYSTEM

    Mainframe And Minicomputer Computing

    Personal Computers

    Client/Server Networks

    Enterprise Computing Cloud Computing.

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    FUNCTIONS OF MIS

    Mr. Khizer Mehtab

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    SUPPORTING BUSINESS FUNCTIONS

    IN AN ENTERPRISE

    The principal business functions in a business

    Marketing And Sales

    ProductionAccounting And Finance

    Human Resources

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    An OrganizationsMIS

    FinancialMIS

    MarketingMIS

    Human

    ResourcesMIS

    Etc.

    AccountingMIS

    Databasesof

    externaldata

    Databasesof

    valid

    transactions

    Transactionprocessing

    systems

    Businesstransactions

    Businesstransactions

    Extranet

    Internet

    Drill down reports

    Exception reports

    Demand reports

    Key-indicator reports

    Scheduled reports

    Etc.

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    MARKETING MIS

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    MARKETING MIX SUBSYSTEMS

    Product Subsystem

    Place Subsystem

    Promotion Subsystem

    Price Subsystem Sales Forecasting

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    Sales by customer

    Sales by salesperson

    Sales by productOperational

    databases

    Databases

    of valid

    transactions

    for eachTPS

    Transaction

    processing

    systems

    Business

    transactions

    Marketing

    MIS

    Databases of

    external data

    Databases of

    internal data

    Marketing

    DSS

    Marketingg

    ES

    Marketing

    applicationsdatabases

    Pricing report

    Total service calls

    Customer satisfaction

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    INPUTSTO MARKETING MIS

    Strategic Plan

    Corporate Policies

    The TPS

    External sources: The competition

    The market

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    OUTPUT TO MARKETING MIS

    Marketing research

    Product development

    Promotion And Advertising Product Pricing

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    MANUFACTURING MIS

    Mr. ARIF

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    Quality control reports

    Process control reports

    JIT reportsOperationaldatabases

    Databasesof valid

    transactionsfor each

    TPS

    Transactionprocessing

    systems

    Businesstransactions

    Businesstransactions

    Internet

    orExtranet

    ManufacturingMIS

    Businesstransactions

    Databases ofexternal data

    Databases ofinternal data

    ManufacturingDSS

    ManufacturingES

    Manufacturingapplicationsdatabases

    Customers,Suppliers

    MRP reports

    Production schedule

    CAD output

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    INPUTSTOTHE MANUFACTURING MIS

    Strategic Plan

    Corporate Policies

    The TPS: Order processing

    Inventory data

    Receiving and inspecting data

    Personnel data

    Production process External Sources

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    MANUFACTURING MIS OUTPUTS

    Design And Engineering

    Master Production Scheduling

    Inventory Control

    Manufacturing Resource Planning Just-in-time Inventory And Manufacturing

    Process Control

    Computer-integrated Manufacturing (CIM)

    Quality Control And Testing

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    ACCOUNTING AND FINANCIAL

    INFORMATION SYSTEMS

    Mr. IQBAL

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    COMPONENTS

    Accounts Receivable Records

    Accounts Payable Records

    Payroll Records

    Inventory Control Records General Ledgers

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    FUNCTIONS

    Financial Forecasting And Planning

    Financial Control

    Funds Management

    Internal Auditing

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    Financial statements

    Uses and managementof funds

    Financial statisticsfor control

    Operationaldatabases

    Databasesof valid

    transactionsfor each

    TPS

    Transactionprocessing

    systems

    Businesstransactions

    Businesstransactions

    Internet

    orExtranet

    FinancialMIS

    Businesstransactions

    Databases ofexternal data

    Databases ofinternal data

    FinancialDSS

    FinancialES

    Financialapplicationsdatabases

    Customers,Suppliers

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    INPUTSTOTHE FINANCIAL INFORMATION

    SYSTEMStrategic planCorporate policies

    Contains major financial objectives and oftenprojects financial needs.

    Transaction processing system (TPS) Important financial information collected from

    almost every TPS - payroll, inventory control,order processing, accounts payable, accounts

    receivable, general ledger. External sources

    Annual reports and financial statements ofcompetitors and general news items.

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    FINANCIAL MIS SUBSYSTEMSAND OUTPUTS

    Financial subsystems

    Profit/loss and cost systems

    Auditing

    Internal auditing

    External auditing

    Uses and management of funds

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    HUMAN RESOURCE

    INFORMATION SYSTEMS

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    HUMAN RESOURCE MIS

    Concerned with all of the activities related toemployees and potential employees of the

    organization

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    Benefit reports

    Salary surveys

    Scheduling reportsOperationaldatabases

    Databasesof valid

    transactionsfor each

    TPS

    Transactionprocessing

    systems

    Businesstransactions

    HumanResource

    MIS

    Databases ofexternal data

    Databases ofinternal data

    Human ResourceDSS

    Human ResourceES

    Humanresource

    applicationsdatabases

    Training test scores

    Job applicant profiles

    Needs and planningreports

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    INPUTSTOTHE HUMAN RESOURCE MIS

    Strategic plan

    Corporate policies

    The TPS:

    Payroll data

    Order Processing Data

    Personnel data

    External sources

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    HUMAN RESOURCE MIS SUBSYSTEMSANDOUTPUTS

    Human Resource Planning

    Personnel Selection And Recruiting

    Training And Skills Inventory

    Scheduling And Job Placement Wage And Salary Administration

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    APPLICATIONS

    Enterprise Systems (Enterprise resource planning (ERP)Provide integrated software modules and a unified database that

    personnel use to plan, manage, and control core business processesacross multiple locations. Modules of ERP systems may include finance,accounting, marketing, human resources, production, inventorymanagement, and distribution.

    Supply Chain Management (SCM) systems enable more efficientmanagement of the supply chain by integrating the links in a supplychain. This may include suppliers, manufacturers, wholesalers, retailers,and final customers.

    Customer Relationship Management (CRM) systems help businesses

    manage relationships with potential and current customers and businesspartners across marketing, sales, and service.

    Knowledge Management System (KMS) helps organizations facilitatethe collection, recording, organization, retrieval, and dissemination ofknowledge. This may include documents, accounting records,unrecorded procedures, practices, and skills.

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    ADVANTAGES

    Companies are able to highlight their strengths andweaknesses due to the presence of revenue reports,employees' performance record etc. The identification of theseaspects can help the company improve their businessprocesses and operations.

    Giving an overall picture of the company and acting as acommunication and planning tool.

    The availability of the customer data and feedback can helpthe company to align their business processes according tothe needs of the customers. The effective management ofcustomer data can help the company to perform directmarketing and promotion activities.