management information system (mis) at mppkvvcl by …ctijabalpur.com/download/study-material/mis...

MANAGEMENT INFORMATION SYSTEM (MIS) at MPPKVVCL _________________________________________________________

By Dr. A K Tiwari

The MIS is defined as a system which provides information support for decision making in the organization. The MIS is defined as an integrated system of men and machine for providing the information to support the operations, the management and the decision making function in the organization. The MIS is a system based on database of the organization evolved for the purpose of providing information to the people in the organization. The MIS is defined as computer-based information system. MIS satisfies the needs through- Quarry system, analysis system, modeling system and DSS.MIS Plays the role of – information generation, communication, problem identification, helps in the process of decision making

What MIS does- Handling of voluminous data Confirmation of the validity of data and transaction Complex processing of data and multidimensional analysis Quick search and retrieval Mass storage Communication with user on time Fulfilling the changing needs of the information Decision Support System-

• DSS is a system that provides information for making semi-structured and unstructured decisions

• DSS provides tools, data models and languages to end user , while MIS provides information to end users

• DSS has much analytical capabilities than MIS • DSS works on iterative process

Features of MPPKVVCL MIS- Generation and maintenance of various MIS reports- maintenance and generation of various management information reports required for top management, middle level management and respective unit offices. These are generally based on the data generated under different other packages. . The MIS Module includes

� Information capturing � Information processing � Information management � Information based decision making & reporting.

Study of existing business process to finalize MIS formats - Before finalization of MIS requirement and formats, a thorough study of the existing business process has been carried out along with the utility. Based on the organization structure and requirement of decision support system at organization level, a comprehensive MIS requirement document was prepared. The actual MIS requirement has been finalized at implementation Stage. Provision to generate MIS on regular basis-The system is able to generate reports on regular basis. The periodicity and the format of report has been finalized by MPPKVVCL. Elimination of human intervention in data acquisition -Data acquisition for MIS is preferred without human intervention as far as possible. The data is being collected only at the lowest level and from the same source and in the standard formats. Provision to generate MIS reports for external agencies-MIS reports are also to be generated for external agencies such as regulatory Commission. The Formats for such reports are different based on the specific requirement of SERC. The formats and the periodicity of the same will be finalized with the utility. Type and periodicity of reports-Type of report and periodicity of such reports and final requirement has been finalized by utility as per requirement Provision of monitoring system-This MIS also provides monitoring system for -

• Revenue monitoring and Reconciliation monitoring (based on billing backup data & bank reconciliation and cash collection data) • Grievances & Public representation • Legal Cases • Vigilance, Theft & embezzlement cases • Reconciliation of consumer wise opening & closing balances QTR & Year wise will also be required

Provision of Business Intelligence Tools-MIS provides Business Intelligence Tools for data mining, analysis, trending, simulation etc. Provision to generate reports for all modules in user defined formats-The system generates reports for all the modules in user-defined formats. The system have a graphical user interface with a capability for generating customized reports, apart from the regular ones mentioned above, as per the requirement of management and operations staff. Display of statistical data is presented additionally in graphical formats such as bar-graph/pie diagram etc. for convenience of analysis.

Document Management Solution: Document management solution is a computer system used to track and store electronic documents and/or images of paper documents; provide storage, versioning, metadata, security, as well as indexing and retrieval capabilities. It's also termed as document management software or document management tool. Operating efficiency in utility companies is necessary to decrease liability, maximize capacity, minimize operating costs, and boost productivity. Companies require integration across suppliers, partners and customer. The information in the form of documents is required to be shared across the stakeholders for smooth functioning and maintaining high service levels. Utilities providers must find ways to: optimize their document workflow, manage multiple technology assets and, maintain full process integrity and security for invoices and statements. In addition they also need to implement strategies for customer-centric initiatives and unify disparate systems to offer value-added services.

Requirement of Document management solution – • Storage : Every user have approx 1 GB of storage space so that user can add documents as per their requirement. • Easy Additions: Adding a new Document is easy and trouble free so that user can upload the document file at ease. • Managed Filing: Document filing system can be maintained hierarchy like normal disk based file systems and also associate multiple taxonomies with the same document or set of documents. • Fast Retrieval: User is able to search for any document that has been uploaded by name with Full Text Search of inside any kind of document. Automated Retrieval should also available by popular XML formats like RSS for every Tag. • Security: Each document must be protected by a granular security system, All Documents must be protected against theft, loss and tampering. • Distribution: The documents must be available in utility’s internal and external portal depending upon utility’s policy to any user who has access right to it. It should also be possible easily click-to-distribute documents to select users, user group or even the whole Web Space. • Archival: Automatic Revision control system must be in place that maintains versions automatically, every time a document is updated. All prior revisions should also be always available. • Retention: The facility of purging prior revisions and permanently deleting stored documents should also be available to user to protect security of sensitive documents. • File Collaboration: It should be possible to collaborate on any kind of document that is stored within using Ad-Hoc Workflows of Collaboration.

Benefits of document Management : • Scanning customer documents and other back office files (including meter books, ledgers etc) to save office space and retrieval time. • Enabling auto storage of documents submitted through website. • Enabling information sharing between different offices, departments and customers • Automating document filing • Scanning of tender documents and automating tendering process. • Automating paper or form based business processes • Implementation of enterprise wide Electronic Data Management (EDM) solutions

Data warehousing and Business Intelligence: BI applications includes the activities of decision support systems, query and reporting, online analytical processing (OLAP), statistical analysis, forecasting, and data mining. Essentially, a BI solution is normally implemented with following components-

- An Extraction, transformation and loading (ETL) component which extracts data from

OLTP systems, transforms it and load it to the data warehouse - A data warehouse component which will host the data.

- A reporting component which will allow on-the-fly reporting on the data from data

warehouse. The MIS should utilizes the BI solution and data ware house for management information, data analysis, reporting and estimating what if scenario. BI includes specific areas of MPPKVVCL :

� Customer credit analysis. � Daily, weekly and monthly report generation to access the performance of sub divisions/division and circles. � Load forecasting � Customer segmentation and analysis for SLAs � Customer complaint analysis � Network planning � Capacity expansion planning � Accurate manpower planning � Material Planning

Technical Architecture of BI –

The above figure depicts the data flow vis-à-vis the system. As depicted, there are various sources of data (OLTP systems) from where the data flows to the Master Data Warehouse. Before loading to master data warehouse, the data goes through cleansing and transformation to maintain data integrity. Loading process also does simple data aggregation. Once data is loaded to master DW, then it is again aggregated and loaded to reporting DW. The reports requiring only aggregate data refers only to report DW but the reports requiring data at most granular level will fetch data from master DW.

Logical Architecture Diagram:

The logical

architecture

Diagram can be

represented as

shown above in

figure. It is a

graphical

representation of

how Webi reports

are generated as

and when requested

by an end user

using a Web

Browser.

EXAMPLE OF A MIS REPORT-

21/05/201

3

MP POORV KSHETRA VIDYUT VITARAN

CO. LTD. Page 1

Provisional Annual LT R-15 Statement for the period April-2012 to March-2013

Region: JABALPUR REGION Circle: SEONI CIRCLE Division: SEONI DIVISION

Category

URBAN & RURAL

Consumer

s

(Nos.)

Defectiv

e Meters

(Nos.)

Conn

.

Load

(Kw)

Sold

Units

(KwH)

Fixed

Charges

(Rs.)

Energy

Charges

(Rs.)

Demand

(Rs.)

GoMP

Subsidy

(Rs.)

Previous

Arrears

(Rs.)

1. DOMESTIC

1.1 GENERAL

1.11 0 - 30 UNITS 15716 3883 6062 4405706 5178473 11372766 21936767 1735821 7894108

1.12 31 - 50 UNITS 23276 4680 8228 1130982

1 6917230 36512476 43984671

5088197

1.13 51 -100 UNITS 12213 874 5883 1156347

1 7929759 39556011 47362022

2170336

1.14 101 -200 UNITS 4605 115 3232 1061106

2

1156761

1 41473090 52859479

678362

1.15 ABOVE 200 UNITS 1247 19 1632 8359715 9218288 38538713 47728482

308706

1.17 OTHER

UNMETERED 25761 21 2920

1795428

8 9304430 63095114 72661638 511156

1021042

5

Subgroup Total 82818 9592 2795

7

6420406

3

5011579

1

23054817

0

28653305

9 2246977

2635013

4

1.2 BOARD EMPLOYEE

1.21 0 - 30 UNITS 58 3 32 8630 13905 20232 63869 669 25678

1.22 31 - 50 UNITS 65 7 33 26983 13977 66009 115934

4230

1.23 51 -100 UNITS 148 3 109 115854 53124 256295 514831

8909

1.24 101 -200 UNITS 88 3 78 215725 143369 495946 1135371

687

1.25 ABOVE 200 UNITS 25

31 124898 76414 305658 701795

507

Subgroup Total 384 16 283 492090 300789 1144140 2531800 669 40011

1.3 BOARD PENSIONER

1.31 0 - 30 UNITS

400 454 1099 2385 106

1.32 31 - 50 UNITS

1180 685 3096 4835

1.33 51 -100 UNITS 1

1 3550 1612 8594 14871

1.34 101 -200 UNITS

10038 7977 29280 50856

1.35 ABOVE 200 UNITS

14772 11957 48939 82344

Subgroup Total 1

1 29940 22685 91008 155291 106

1.4 SC/ST BPL CASE

1.41 METERED IND

BASIS 10874 4795 847 7080632 2675670 24534863 27844563

1213949

8 3268439

1.42 METERED GRP

BASIS 982

5580 5580

-3331

1.44 OTHER

UNMETERED 18909 24 1384

1327973

1 6832240 47162326 54268476

2138541

8 5991190

Subgroup Total 29783 4819 2231 2036134

5 9507910 71702769 82118619

3352491

6 9256298

1.5 TEMPORARY 655 19 490 1202035 2819040 6325960 11021201

-534044

Group Total 113641 14446 3096

2

8628947

3

6276621

5

30981204

7

38235997

0

3577266

8

3511239

9

2. NON-DOMESTIC

2.1 GENERAL

2.11 0 - 50 UNITS 4624 372 3467 1227203 2305032 9010494 11957628 1857324

2.12 51 -500 UNITS 2044 107 3057 3912005 4023598 24065173 28085639

321406

2.13 501-1000 UNITS 126 7 934 1298645 950300 7898613 8904301

-37071

2.14 ABOVE 1000 UNITS 139 9 2042 3619822 1996355 21584489 23908999

149976

21/05/201

3


CO. LTD. Page 2



Category

URBAN & RURAL

Consumer

s

(Nos.)

Defectiv

e Meters

(Nos.)

Conn

.

Load

(Kw)

Sold

Units

(KwH)

Fixed

Charges

(Rs.)

Energy

Charges

(Rs.)

Demand

(Rs.)

GoMP

Subsid

y

(Rs.)

Previou

s

Arrears

(Rs.)

2.15 DEMAND BASED 17

671 722858 1783670 3379745 5919324

1517

Subgroup Total 6950 495 10171 1078053

3

1105895

5

6593851

4

7877589

1 2293152

2.2 GOVT OFFICES

2.21 0 - 50 UNITS 196 24 240 51459 127177 353509 569697

-7113

2.22 51 -500 UNITS 203 17 476 462816 415740 2812375 3163016

80700

2.23 501-1000 UNITS 30

240 301694 173675 1806839 1916223

12839

2.24 ABOVE 1000 UNITS 27 2 315 739369 568565 4463194 4924378

1217

2.25 DEMAND BASED 1

28 20261 36000 101195 134681

Subgroup Total 457 43 1299 1575599 1321157 9537112 1070799

5 87643

2.3 BOARD OFFICES

2.32 DISCOM OFFICES

2.321 0 - 50 UNITS 17 1 50 3042 16560 56230 85919

-13438

2.322 51 -500 UNITS 12 2 41 24401 34540 172734 207605

-8563

2.323 501-1000 UNITS 1

5 26748 28330 168778 201588

-8743

2.324 ABOVE 1000

UNITS 2

8 33238 10405 196970 207373

-5419

Sub Total 32 3 104 87429 89835 594712 702485

-36163

2.33 DISCOM S/S

2.331 0 - 50 UNITS 4 2 5 864 1560 5290 6914

2019

2.332 51 -500 UNITS 9 3 15 23836 13225 144625 158631

16062

2.333 501-1000 UNITS 1

3 9441 3630 57908 61538

1680

2.334 ABOVE 1000

UNITS 1193 40 6800 6840

Sub Total 14 5 23 35334 18455 214623 233923

19761

2.34 TRANSCO OFFICES

2.341 0 - 50 UNITS 7

26 178 3550 8956 27890

-3895

2.342 51 -500 UNITS 1

2 6829 11180 42878 54059

-677

2.343 501-1000 UNITS

9039 5860 54940 60800

2.344 ABOVE 1000

UNITS 5580 1530 34743 36273

Sub Total 8

28 21626 22120 141517 179022

-4572

2.35 TRANSCO S/S

2.354 ABOVE 1000

UNITS 1

65 16954 92150 93187 180678

-92723

2.355 DEMAND BASED 1

50 111447 225910 585904 811599

-16257

Sub Total 2

115 128401 318060 679091 992277 -108980

Subgroup Total 56 8 270 272790 448470 1629943 2107707 -129954

2.4 X-RAY PLANT

2.41 SINGLE PHASE 5 1 5 983 3450 11887 19255

-2318

2.42 THREE PHASE 9 2 73 50404 68365 403115 475633

21196

21/05/201

3


CO. LTD. Page 3



Category

URBAN & RURAL

Consumer

s

(Nos.)

Defectiv

e Meters

(Nos.)

Conn

.

Load

(Kw)

Sold

Units

(KwH)

Fixed

Charges

(Rs.)

Energy

Charges

(Rs.)

Demand

(Rs.)

GoMP

Subsid

y

(Rs.)

Previous

Arrears

(Rs.)

Subgroup Total 14 3 78 51387 71815 415002 494888

18878

2.5 TEMPORARY 286 24 674 628791 806160 4458258 5756949

-

1956145

Group Total 7763 573 12492 1330910

0

1370655

7

8197882

9

9784343

0 313574

3. PUBLIC WW/STLT

3.1 PUBLIC W-WORKS

3.12 NAGAR

PANCHAYAT 35 7 133 446415 184760 1592916 1855453

37420

3.13 GRAM PANCHAYAT 403 201 1793 3137592 1053935 8884867 1075838

3 1352 -710444

3.14 TEMPORARY 18 7 74 114699 87511 455651 550105

-182666

Subgroup Total 456 215 2000 3698706 1326206 1093343

4

1316394

1 1352 -855690

3.2 STREET LIGHTS

3.22 NAGAR

PANCHAYAT 29 3 272 1028843 733130 4183710 4771589 313325 -13529

3.23 GRAM PANCHAYAT 147 61 163 267766 111650 1004226 1126412 117 65140

Subgroup Total 176 64 435 1296609 844780 5187936 5898001 313442 51611

Group Total 632 279 2435 4995315 2170986 1612137

0

1906194

2 314794 -804079

4. LT INDUSTRY

4.1 NON-SEASNL UPTO 10HP

4.11 FLOUR MILLS 517 101 2670 1810624 1767120 7475788 9440600

238265

4.12 POWER LOOMS

356 970 1462 2431 1416

4.13 OTHERS 124 14 706 465989 485940 1993463 2566772

78001

4.14 DEMAND BASED

-13782

Subgroup Total 641 115 3376 2276969 2254030 9470713 1200980

3 1416 302484


4.21 FLOUR MILLS 96 9 940 586444 785030 2474557 3385255

44043

4.23 OTHERS 76 2 844 470057 745031 2011277 2905370

64963

4.24 DEMAND BASED 6

110 39525 199890 251367 480519

9601

Subgroup Total 178 11 1894 1096026 1729951 4737201 6771144

118607


4.31 FLOUR MILLS 5

121 51964 287710 249595 670080

47207

4.33 OTHERS 9

273 282337 561220 1288703 2078746

-16517

4.34 DEMAND BASED 3

100 8325 49478 53849 102061

-399

Subgroup Total 17

494 342626 898408 1592147 2850887

30291

4.4 NON-SEASNL UPTO 100H

4.41 FLOUR MILLS 6

377 574825 1011340 2778140 3966688

1661

4.43 OTHERS 34

1932 1480987 2866200 6883343 1069263

7 44202

4.44 DEMAND BASED 7

411 62144 182006 356167 528845

-298812

Subgroup Total 47

2720 2117956 4059546 1001765

0

1518817

0 -252949

21/05/201

3


CO. LTD. Page 4



Category

URBAN & RURAL

Consumers

(Nos.)

Defective

Meters

(Nos.)

Conn.

Load

(Kw)

Sold

Units

(KwH)

Fixed

Charges

(Rs.)

Energy

Charges

(Rs.)

Demand

(Rs.)

GoMP

Subsidy

(Rs.)

Previous

Arrears

(Rs.)

4.5 NON-SEASNL UPTO 150H

4.53 OTHERS 1

100 159297 261600 597425 1086938

Subgroup Total 1

100 159297 261600 597425 1086938

4.6 SEASONAL IND

4.62 >10 UPTO 25 HP 3 1 16 75515 207565 383493 613358

-55

4.63 >25 UPTO 50 HP 1

37 9628 46090 44175 100048

Subgroup Total 4 1 53 85143 253655 427668 713406

-55

4.7 TEMPORARY 4

31 36186 111280 212066 362815

-24399

Group Total 892 127 8668 6114203 9568470 27054870 38983163 1416 173979

5. IRRIGATION PUMPS

5.1 METERED GENERAL

5.11 UPTO 3 HP 3933 3591 6332 10844360 2953 34429781 37617534 20725213 1766466

5.12 > 3 UPTO 5 HP 576 521 2144 2905723 17812 10992901 12410360 6666713 596250

5.13 > 5 UPTO 10 HP 57 50 360 497808

2017967 2171682 1203392 73214

5.14 >10 UPTO 20 HP 3 2 31 53675

214776 221725 129698 8480

5.15 >ABOVE 20 HP

2250 2250

Subgroup Total 4569 4164 8867 14301566 20765 47657675 52423551 28725016 2444410

5.2 METERED TEMPORARY

5.21 UPTO 3 HP 29

54 66699

315529 353798 153925 -51575

5.22 > 3 UPTO 5 HP 7

26 29807

127536 157656 70106 -69946

5.23 > 5 UPTO 10 HP

4513

8132 98147 29819 45116

5.24 >10 UPTO 20 HP

-5038

Subgroup Total 36

80 101019

451197 609601 253850 -81443

5.3 METERED FREE

5.31 UPTO 3 HP 61 47 90 127751

457757 506922 466989 10821

5.32 > 3 UPTO 5 HP 1

4 2211

6295 6295 3927

Subgroup Total 62 47 94 129962

464052 513217 470916 10821

5.4 UNMETERED GENERAL

5.41 UPTO 3 HP 3319 418 5099 8605720 29963951 30903287 17777952 1776905

5.42 > 3 UPTO 5 HP 516 78 1924 3188680 11499484 11902667 6853394 470253

5.43 > 5 UPTO 10 HP 71 2 427 698621

2624693 2631136 1581721 113815

Subgroup Total 3906 498 7450 12493021 44088128 45437090 26213067 2360973

5.5 UNMETERED TEMPORARY

5.51 UPTO 3 HP 4124

4675 17725196 74014568 74092833 34191555 -14511320

5.52 > 3 UPTO 5 HP 594

2216 6980425 28938677 28908993 13272932 -7159852

5.53 > 5 UPTO 10 HP 85

492 1439750

6024859 6002224 2792879 -1732183

21/05/201

3


CO. LTD. Page 5



Category

URBAN & RURAL

Consumer

s

(Nos.)

Defectiv

e

Meters

(Nos.)

Conn

.

Load

(Kw)

Sold

Units

(KwH)

Fixed

Charges

(Rs.)

Energy

Charges

(Rs.)

Demand

(Rs.)

GoMP

Subsidy

(Rs.)

Previous

Arrears

(Rs.)

5.54 >10 UPTO 20 HP

-6892

Subgroup Total 4803

7383 26145371

10897810

4

10900405

0 50257366

-

23410247

5.6 UNMETERED FREE S

5.61 UPTO 3 HP 230 3 422 721755

2480158 2622240 2435173 29902

5.62 > 3 UPTO 5 HP 12 1 45 72525

259959 274328 255254 2635

Subgroup Total 242 4 467 794280

2740117 2896568 2690427 32537

Group Total 13618 4713 2434

1 53965219 20765

20437927

3

21088407

7

10861064

2

-

18642949

6. OTHER AGRICULTURE

6.11 UPTO 3 HP 35 9 43 27368 14600 103718 125325

33083

6.12 > 3 UPTO 5 HP 8 7 29 40470 7360 162099 175550

5281

6.13 > 5 UPTO 10 HP 4 2 23 12227 12050 80746 96860

28501

6.16 TEMPORARY 17 2 33 11117

17522 113670

-25104

Group Total 64 20 128 91182 34010 364085 511405

41761

7. MISC REVENUE

7.11 METER RENT

10853486

7.12 OTHERS

7925782

Group Total

18779268

8. SURCHARGE

9247427

9. ELECTRICITY DUTY

9.12 ELECT. DUTY

OTHR 38711140

Group Total

38711140

10. ENERGY DEV CESS

10.12 ED CESS OTHR

2336

Group Total

2336

LT Total 136610 20158 7902

6

16476449

2

8826700

3

63971047

4

81638415

8

14469952

0 16194685

Grand Total (LT+HT) 136610 20158 7902

6

16476449

2

8826700

3

63971047

4

81638415

8

14469952

0 16194685