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    Gagan Bhatia, Prof.Marketing

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    Strategists and Their Role

    in Corporate Management

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    Strategists

    Gagan Bhatia, Prof.Marketing

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    Strategists are individuals or groups,

    who are primarily involved in the

    Formulation, Implementation and

    Evaluation of strategy.

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    Board of Directors

    Gagan Bhatia, Prof.Marketing

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    Elected by the shareholders, controlling agencies ,

    government, financial institutions & holding

    company

    Responsible for the governance of the organization

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    Board of Directors

    Gagan Bhatia, Prof.Marketing

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    Guide the senior management in setting and

    accomplishing objectives

    Review and evaluate organizational performance

    Appoint senior executives

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    Chief Executive Officer

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    Responsible for formulation to evaluation of strategy

    Designated as MD, ED, President or General Manager

    Responsible of setting mission, objectives of the

    organization

    To see that organization does not deviate from the path

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    Gagan Bhatia, Prof.Marketing

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    Typical profile of a CEO

    Fund raising experience. Deal maker with a successful track record. Marketing and business development skills. Strong presentation and inter-personal skills. International experience Ability to take products from R&D to market.

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    Senior Management

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    Managers @ highest level of organizational hierarchy.

    Responsible for implementing strategies and plans & for

    a periodic evaluation of performance.

    Look after modernization, technology up gradation,

    diversification and expansion, and new product

    development.

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    SBU Level Executives

    Gagan Bhatia, Prof.Marketing

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    SBU level strategy formulation and implementation

    Wield considerable authority within the SBU

    Coordination maintained with other SBU heads and

    corporate level management

    .

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    Corporate Planning Staff

    Gagan Bhatia, Prof.Marketing

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    Plays a supporting role in strategic management.

    Responsible for conducting special studies & research

    pertaining to strategic management

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    Consultants

    Gagan Bhatia, Prof.Marketing

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    Many organizations do not have corporate planning

    department

    Reasons being small size, infrequent requirements,

    financial constraints, etc.

    These cos. take the help of consultancy firms

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    Consultancy..

    Gagan Bhatia, Prof.Marketing

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    Professional service

    Performed by specially trained & experienced people

    Consultantswork on specific, time boundassignments

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    Middle Level Managers

    Gagan Bhatia, Prof.Marketing

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    Rarely play an active role in Strategic Management

    Involved in implementation of functional strategies

    Designated as Managers & Asst. Managers

    Functions include refinement of business, target setting,

    man management, etc.

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    Gagan Bhatia, Prof.Marketing

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    STRATEGIC LEADERSHP

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    Strategic leader is the one who influences value,style & culture of the organization

    Leadershipis the ability to awaken in others thedesire to follow acommon objective

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    Gagan Bhatia, Prof.Marketing

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    Strategic Leadership Skills

    Human Skills :-

    Empathy

    Objectivity

    Ability to communicate ideas

    Ability to sell vision

    Social skills

    Ability to lead

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    Gagan Bhatia, Prof.Marketing

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    Strategic Leadership Skills

    Conceptual skills :-

    An understanding of the Organization behavior

    An understanding of the Competitors of the firm.

    An understanding of the Financial status of the firm.

    Ability to learn from success & failures

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    Gagan Bhatia, Prof.Marketing

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    Strategic Leadership Skills

    Technical Skills :-

    Specialized knowledge of tools & techniques.

    Analytical skills

    Through knowledge & competence pertaining to a job.

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    Gagan Bhatia, Prof.Marketing

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    Strategic Leadership Skills

    Personal Skills :-

    Ability to withstand mental & physical stress

    Intelligence

    Personal Motivation

    Integrity

    Ability to infuse trustworthiness & confidence insubordinates

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    Gagan Bhatia, Prof.Marketing

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    Manager Characteristics Leader Characteristics

    Administers Innovates

    A copy An original

    Maintains DevelopsFocuses on systems &structure Focuses on people

    Relies on control Inspires trust

    Short range view Long range perspective

    Accepts the status quo Challenges the status quo

    Classic good soldier Own person

    Does things right Does the right thing

    Managers v/s Leaders19

    Gagan Bhatia, Prof.Marketing

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    Kishore biyani of The Future Group

    (Diversified business model-business ranging fromretail clothing, retail hypermarket to retail

    electronics)

    Ratan Tata of The Tata Group

    (Business ranging from Automobiles, retail clothing,retail hypermarket, retail electronics to softwaresolutions)

    To name a few20

    Gagan Bhatia, Prof.Marketing

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    Leadership Styles

    Gagan Bhatia, Prof.Marketing

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    Autocratic Leadership

    Participative or Democratic leadership

    Laissez Faire leadership

    Paternalistic Leadership

    Charismatic leaders

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    Types of Leadership Styles :-

    Autocratic Leadership :-

    Gives orders which he insists must be obeyed.

    Determines policies for the group without consulting them

    Dictatorial

    Gets work done by threats & imposing penalties.

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    Gagan Bhatia, Prof.Marketing

    Ad lf Hitl nd his dminist ti n

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    Adolf Hitler and his administrationwere responsible for the deaths ofmillions of Jewish people. Stalinkilled over 3 million people through

    famines, executions and forcedlabor. Castro is symbolic with havingcontrol over Cuba's resources,resulting in food rationing and

    numerous attempts by residents toflee the country.

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    Types of Leadership Styles :-

    Participative or Democratic leadership :- He invites & consults subordinates in the

    decision making process.

    Ensures policies are worked out only ifaccepted by group.

    Avoids use of power to get the job done.

    Subordinates guided rather than threatened to

    get work done

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    Gagan Bhatia, Prof.Marketing

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    Narayana Murthy and Infosys

    Narayana Murthy turned asmall software developmentventure that he had set upwith his friends in 1981, into

    one of the leading companiesof the country. Infosys grewrapidly throughout the1990s. He distributed thecompanys profits among the

    employees through a stockoption program and adoptedthe best corporategovernance practice.

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    Types of Leadership Styles :-

    Laissez Faire leadership :-

    He does not lead but leaves the group to itself.

    He has no clear ideas of goals to be attained.

    He relieves himself of responsibilities and is ready toblame subordinates for any failure.

    Can succeed only if subordinates are highly educated,brilliant and responsible.

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    Gagan Bhatia, Prof.Marketing

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    Types of Leadership Styles :-

    Paternalistic Leadership :- The leader assumes that his role is fatherly.

    He works to help, guide, protect & keep his

    subordinates happy. Provides subordinates with good working

    conditions

    Subordinates work harder out of sheer

    gratitude as well as emotional bondage

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    Gagan Bhatia, Prof.Marketing

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    High

    Entrepreneurship

    Management

    Partnership

    Management

    Low

    Chaos

    Management

    Stipendiary

    Management

    Low High

    Gagan Bhatia, Prof.Marketing

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    Degree of Involvement byBoard of Directors

    DegreeofInvo

    lvementby

    TopMana

    gement

    Strategic Management Style

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    Entrepreneurship Management

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    InvolvementHIGH (Top Management):LOW(B.O.D)

    B.O.D simply accepts what the top management

    decides Changes initiated by top management are fully

    endorsed by B.O.D. without any resistance

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    Partnership Management

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    InvolvementHIGH (Top Management):HIGH(B.O.D)

    Board & top management work closely with eachother to establish mission, objectives, strategies &policies

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    Chaos Management

    Gagan Bhatia, Prof.Marketing

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    InvolvementLOW(Top Management):LOW(B.O.D)

    Both are inactive for strategic decision making

    Keep on looking each other for initiatives Firm unable to compete efficiently

    Recipe for disaster

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    Stipendiary Management

    Gagan Bhatia, Prof.Marketing

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    InvolvementLOW(Top Management):HIGH(B.O.D)

    Top management concerned primarily with running

    the company B.O.D. takes all the vital decisions

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    Gagan Bhatia, Prof.Marketing

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    Functions of Management

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    Planning

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    Consists of managerial activities related to preparing for

    the future

    Specific tasks include Forecasting

    Establishing objectives

    Devising strategies

    Developing policies

    Setting goals

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    Organizing

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    Specific areas include job analysis.

    job descriptions,

    job specifications,

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    Leading/ Motivating

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    Motivating involves efforts directed towards shaping human

    behavior.

    Specific topics include-- leadership,

    communication,behavior modification,

    job enrichment,

    job satisfaction,

    organizational change,

    employee & managerial morale.

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    Staffing

    Gagan Bhatia, Prof.Marketing

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    Staffing activities are centered on personal or human resource

    management

    Includes wage and salary administration,employee benefits,

    interviewing, hiring, firing,

    training, management development,

    employee safety,

    equal employment opportunity,

    union relations,

    grievance procedure,

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    Controlling

    Gagan Bhatia, Prof.Marketing

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    Managerial activity directed towards ensuring that actual

    results are consistent with planned results.

    Includesquality control

    financial control

    sales control

    inventory control

    expense control

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    G Bh ti P f M k ti

    39

    THANK YOU