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Manager of Technical

Services

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St. Joseph’s/Candler has retained Kirby Partners to identify, qualify, and present individuals for this position. This

Position Profile is designed to assist qualified individuals in assessing their interest in the position.

Organization Overview

St. Joseph’s/Candler is the region’s only faith-based, not-for-profit health system. St. Joseph’s/Candler offers healthcare services across the entire continuum, including local and

regional primary care, specialized inpatient and outpatient services in the 714 patient beds in

their two anchor hospitals, home healthcare services, as well as a wide variety of community

outreach and education efforts throughout the region. St. Joseph’s/Candler utilizes a faith-

based, holistic approach to healing that encourages individuals to become more knowledgeable

about their personal health, while providing the most advanced, comprehensive treatments and

state-of-the-art medical technologies available almost anywhere.

St. Joseph’s/Candler Hospitals and Facilities:

St. Joseph’s Hospital

Candler Hospital

Nancy N. and J.C. Lewis Cancer &

Research Pavilion

The Heart Hospital

Mary Telfair Women’s Hospital

Institute for Advanced Bone and Joint

Surgery

Institute for Neurosciences

$32,845,760 Total Traditional Charity Care

$35,979,180 Total Community Benefits

$67,932,941 Total Community Assistance

(2015)

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Awards:

Foster G. McGaw Prize for Excellence in Community Service

Magnet Designation for Excellence in Nursing Service

Leapfrog Group Hospital Safety Score of “A”

American Heart Association Silver Plus award for stroke

Georgia Hospital Association’s Top Ten for AMI, Heart Failure and Pneumonia

Global Healthcare Exchange’s Best 50 list for hospitals that reduce costs through supply

chain automation

First in region to receive full accreditation as Chest Pain Center from the Society of

Cardiovascular Patient Care (SCPC)

Healthy Hospital Silver Award from Stryker Sustainability Solutions for St. Joseph’s Heart

Hospital Electrophysiology Lab

Accreditations:

American College of Radiology (ACR)

College of American Pathologists (CAP)

Commission on Accreditation of Rehabilitation Facilities (CARF)

National Accreditation Program for Breast Centers (NAPBC)

American College of Surgeons (ACS)

Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL)

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Position Description

Overview: The Manager of Technical Services assists the Director of Technology in directing the daily

activities of Information Systems and Telecommunications for all facilities within St.

Joseph's/Candler Healthcare System.

Responsibilities: Oversees desktop support, network administration, telecommunications operations, and a

team of PBX operators

Lead the daily operations of the Help Desk

Synthesize complex technical strategies into actionable plans

Ensure project management and change management processes are in place

Work with the Director of Technology to set desktop related hardware and software

standards

Required Qualifications: Bachelor’s degree

Three or more years of experience in a technical role in Information Services

Two or more years of leadership responsibility

Understanding of desktop operating systems, network architecture, Microsoft server

environment, telephone systems (VoIP & non-VoIP), PC hardware and other peripheral

equipment

Customer service focus

Desired Qualifications: Technical certifications (A+, MCSE, CCNA/CCNP, etc.)

Project and change management experience

Healthcare experience

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Savannah, Georgia Savannah is a coastal Georgia city, located just across the Savannah River from South

Carolina. This historic city is recognized for its architecture, riverfront entertainment,

Spanish moss-covered oak trees, cobblestone streets, and pristine green parks.

Savannah is a great place to live with low cost of living, easy commutes, good schools,

mild weather, and abundant recreation options including biking, hiking, and fishing.

“#5 Best Small City in the U.S.” Conde Naste Traveler

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Recognition: #34 in Job Growth, Forbes Lists

“Top 10 Overall Vacation Destination” (No. 7), Family Fun

Magazine, March 2015

“Most Romantic American Cities,” (No. 1), Trivago.com,

February 2015

#3 city in U.S. and Canada, Travel + Leisure World’s Best

Awards 2014

“America’s Best Food Cities” (No. 16), Conde Nast Traveler,

April 2015

“Ten Must-See Attractions Along the East Coast” (No. 9),

Drive the Nation, February 2015

“Top 10 Friendliest Cities in the U.S.” (No. 2), Conde Nast

Traveler, August 2015

Fast Facts: Residents living in the Savannah area: 380K

Population within one hour’s drive: 800K

Percent of residents with commute time of less than 30

minutes: 67%

Median home price: $171,000

Restaurants in the area: 500+

Size of the historic district in square miles: 2.2

Hours of sunshine per year: 2,842

Average seasonal temperatures:

o Spring: 66 / Summer: 81

o Autumn: 68 / Winter: 51

Driving distances:

o Charleston, SC: 108 miles

o Atlanta, GA: 249 miles

o Orlando, FL: 282 miles

Cost of Living*

Overall 86

Grocery 95.6

Health 94

Housing 61

Utilities 105

Transportation 100

Miscellaneous 96

Cost of Living Data Source: Sperling’s Best Places

*Index versus U.S. average value of 100

Savannah at a Glance

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Neighborhoods

Downtown

The 2.2 square mile historic district

offers urban living with residences

tucked among cafes, shops, museums,

and art galleries. Housing choices in

this area include brownstones, carriage

houses, early 20th century wood-frame,

and brick single family homes or two

and three-story homes.

Midtown

This suburban area is a popular choice

for families and young professionals

due to its family focused atmosphere

and peacefulness. The area offers 20th

century craftsmanship and the

community is laid out around squares

and small parks. Midtown is home to

eighty acre Daffin Park.

An 80-plus acre park lends itself to

picnicking and includes sports fields.

East & The Islands

This area is known for its sandy

beaches, marshes, and rivers. Tybee

Island is a separate municipality with

condos, cottages, and houses. Many

other small towns offer waterfront

living and family-friendly amenities.

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Southside

This area, close to downtown, is more

upscale and includes cottages, waterfront

mansions and large traditional homes,

mostly built in the 60’s and 70’s. The

Groveland/Kensington Park

neighborhood is popular with families.

West

This area includes several emerging

small cities and towns, as well as

country living for those wanting more

space. These family-oriented

communities offer top rated schools

with affordable homes, some of which

are in golf communities.

Photo Credit: Northpointe Real Estate

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Recreation

Savannah offers a wide range of leisure

activities. The historic riverfront is full of

restaurants, breweries, and shopping. Forsyth

Park has one of the world’s most

photographed fountains and a beautiful live

oak landscape.

The city also has some of the world’s finest

golf courses, both public and private.

Nature lovers will enjoy Skidaway Island

State Park, a barrier island on the Moon River

with hiking trails and excellent bird watching.

Tybee Island is known for its beaches and

visitors enjoy kayaking, paddle boarding, and

dolphin watching. The Pier & Pavilion is a

great sunset watching spot and hosts musical

events.

Schools

There are 55 public schools in Chatham

County.

Savannah is home to the prestigious

Savannah College of Art and Design.

Other local colleges include Savannah

State University, South University

Savannah, and Savannah Technical

College.

Photo Credit: tybeeisland.com

Photo Credit: Savannah College of Art and Design

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Procedure for Candidacy

Interested candidates should submit their resume to Jocelyn Clarke or apply online at

kirbypartners.com.

Candidates should expect two interviews with Kirby Partners recruiters (including a video

conference interview). You may be asked to complete an Executive Profile and submit

references to be considered for presentation to the search committee. All inquiries will be

treated in confidence, and your references will not be contacted without your prior knowledge

and approval.

Kirby Partners is a leading executive search firm specializing exclusively in healthcare and cyber security. We leverage our 28 years of experience to efficiently place leaders at top organizations.

Kirby Partners does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual

orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or

political affiliation in its programs, activities, or employment. Note: The material presented in this position specification should be relied on for informational purposes only.

This material has been copied, compiled, or quoted in part from client documents and personal interviews and is believed to be reliable. While

every effort has been made to ensure the accuracy of this information, the original source documents and factual situations govern.

Jocelyn Clarke 407.788.7306

jclarke@kirbypartners.com