A Theoretical approach in the process of Learning & Development

By

V. Venkata Deekshit

Managers & Managing

Learning Objectives

Introduction Definition of Management Nature and Characteristics of Management Concepts of Management Objectives of Management Role & Importance of Management Levels Of Management Functions of Management Skills of management Conclusion

INTRODUCTION

Every human being has several needs and desires. But no individual can satisfy all his wants. Therefore, people work together to meet their mutual needs which they cannot fulfill individually

Introduction

It is by working together and living together in organized groups and institutions that people satisfy their economic and social needs. As a result there are several types of groups, eg., family, school, government, army and a business firm.

Introduction

DEFINITIONS OF MANAGEMENT

The task of getting results through others by coordinating their efforts is known as “Management”

What is Management ???

Definitions of Management

"Management is an art of knowing what is to be done and seeing that it is done in the best possible manner." (planning and controlling)

F.W. Taylor (father of scientific management)

"Management is to forecast, to plan, to organize, to command, to coordinate and control activities of others."

Henri Fayol (father of modern management)

"Management is the process by which co-operative group directs actions towards common goals."

Joseph Massie

What is Management ???Just as mind coordinates and regulates all the activities of a person, management coordinates and regulates the activities of various members of an organization.

What is Management ???

Is the process of using what you have { RESOURCES },

to do what you want to do …. {GOALS}

Resources {Assets}

A stock or supply of money, materials, staff, and other assets that can be drawn on by a person or organization in order to function...

7 categories of resources:• People• Money• Time• Work Procedures• Energy• Materials• Equipment

Goals

A goal is an objective that a person or a system plans or intends to achieve.Profit Levels or Maximum cost levels Maintenance or growth of financial strengthQuality standardsGuest employee & management concernsProfessional obligationsSocietal concerns

What is Management?

“Management is guiding human and physical resources into a dynamic organization units that attain their objectives to the satisfaction of those served and with the high degree of moral and sense of attainment on the part of those rendering the services”

CONCEPTS OF MANAGEMENT

Concepts of Management

Management as a “Process”Management as “coordination”Management as a “ Function”

Management as a “Process”

“A process by which managers create, direct,maintain and operate purposive organization through

systematic, coordinated,cooperative human efforts”

Management as “coordination”

“Management is a process by which individual and group effort is coordinated towards group goals”.“Management is a process of designing and maintaining an environment in which, individuals, working together in groups efficiently and effectively accomplish group goals”

Management as a “Function”

“Management is a role which includes a set of duties, responsibilities, and relationships-involved in work organizations”

NATURE & CHARACTERISTICS OF MANAGEMENT

Nature and Characteristics of Management

Goal orientedUniversalIntegrative forceSocial processMultidisciplinaryContinuous processIntangibleArt as well as Science.

OBJECTIVES OF MANAGEMENT

Objectives of Management

Organizational ObjectivesPersonal ObjectivesSocial Objectives

ROLE & IMPORTANCE OF MANAGEMENT

ROLE & IMPORTANCE OF MANAGEMENT

Achievement of Group goalsOptimum utilization of resourcesMinimization of Costs Survival and GrowthGeneration of EmploymentDevelopment of the Nation

Role & Importance management?

The more efficient and effective use of scarce resources that organizations make of those resources, the greater the relative well-being and prosperity of people in that societyHelps people deal with their bosses and coworkersOpens a path to a well-paying job and a satisfying career

LEVELS OF MANAGEMENT

Levels of Management

Levels of ManagementTop level Management

- Board of Directors- Managing Director- General manager

Middle Level Management- Departmental Heads- Managers/Dy. Managers- Asst. Managers

Low Level Management- First Line Supervisors

Levels of Management• First line managers - Responsible for daily

supervision of the non-managerial employees who perform many of the specific activities necessary to produce goods and services

• Middle managers - Supervise first-line managers. Responsible for finding the best way to organize human and other resources to achieve organizational goals

Top managers – Responsible for the performance of all departments

and have cross-departmental responsibility. Establish organizational goals and monitor middle

managersDecide how different departments should interactUltimately responsible for the success or failure of an

organization

FUNCTIONS OF MANAGEMENT

Functions of Management

•Planning

• Organizing • Coordinating• Staffing

• Directing •Controlling

•Evaluating

• Changes

in procedur

es

• Revisi

on in

plans

Four Functions of Management

Planning

Process of identifying and selecting appropriate organizational goals and courses of actionComplex, difficult activityStrategy to adopt is not always immediately clearDone under uncertainty

Steps in the Planning Process

Deciding which goals the organization will pursueDeciding what courses of action to adopt to attain those goalsDeciding how to allocate organizational resources

Organizing

Task managers perform to create a structure of working relationships that allow organizational members to interact and cooperate to achieve organizational goals

Organizational Structure

A formal system of task and reporting relationships that coordinates and motivates members so that they work together to achieve organizational goals

Leading

Articulating a clear organizational vision for its members to accomplish, and energize and enable employees so that everyone understands the part they play in achieving organizational goals

Leading

Leadership involves using power, personality, and influence, persuasion, and communication skills

Outcome of leadership is highly motivated and committed workforce

Controlling

Task of managers is to evaluate how well an organization has achieved its goals and to take any corrective actions needed to maintain or improve performance

The outcome of the control process is the ability to measure performance accurately and regulate organizational efficiency and effectiveness

Relative Managerial Functions

Managers

Managers – The people responsible for supervising the use of an

organization’s resources to meet its goals

ROLES OF MANAGERS

Roles Of Managers

Decisional RolesInterpersonal RolesInformational Roles

Decisional Roles

Roles associated with methods managers use in planning strategy and utilizing resources.

Entrepreneur—deciding which new projects or programs to initiate and to invest resources in. Disturbance handler—managing an unexpected event or crisis.Resource allocator—assigning resources between functions and divisions, setting the budgets of lower managers.Negotiator—reaching agreements between other managers, unions, customers, or shareholders.

Interpersonal Roles

Roles that managers assume to provide direction and supervision to both employees and the organization as a whole.

Figurehead—symbolizing the organization’s mission and what it is seeking to achieve.Leader—training, counseling, and mentoring high employee performance.Liaison—linking and coordinating the activities of people and groups both inside and outside the organization.

Informational Roles

Roles associated with the tasks needed to obtain and transmit information in the process of managing the organization.

Monitor—analyzing information from both the internal and external environment.Disseminator—transmitting information to influence the attitudes and behavior of employees.Spokesperson—using information to positively influence the way people in and out of the organization respond to it.

SKILLS OF MANAGERS

Skills of Managers

Conceptual skillsThe ability to analyze and diagnose a situation and distinguish between cause and effect.

Human skillsThe ability to understand, alter, lead, and control the behavior of other individuals and groups.

Technical skillsJob-specific skills required to perform a particular type of work or occupation at a high level.

Skill Types Needed

CONCLUSION

ConclusionLet us know what Managers can do…..

We have the Great Vision/Goal…...Let us Plan to achieve that

strategically.

We have the best Resources…...Let us Organize (Utilize) them

Optimally.We have the best team players……

Let us Lead them SystematicallyWe have the Power/Authority……

Let us Control the Process accordingly.

Finally Let us manage what best we can, to reach our common Vision with our effective plans, best organization of plans, proper leading and controlling.

THANK YOU