managing college and targeted hiring events: technology, creativity and logistics on steroids!

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JOB FAIR/EVENT MANAGEMENT VOLUME HIRING MADE EASY ONE WORLD. ONE WORKFORCE.

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Whether it is College Recruiting, New Store Openings, Specialty Recruiting (Nurse and Home Health Professionals), Public or Private Job Fairs... This presentation given at HR.com in January by by Agile-1 and AccentCare, provides best practices and step by step strategies to promoting and managing high impact hiring events.

TRANSCRIPT

Page 1: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

JOB FAIR/EVENT MANAGEMENT

VOLUME HIRING MADE EASY

ONE WORLD. ONE WORKFORCE.

Page 2: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

Tracey Friend

VP & Practice Leader, RPO

Agile•1

Nicky Westrup

VP, Talent Management

AccentCare, Inc.

PRESENTERS

ONE WORLD. ONE WORKFORCE.

Page 3: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

ONE WORLD. ONE WORKFORCE.

Page 4: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

FIERCE COMPETITION: Home Health Care

industry job volume increases *10K per month

All positions are tied to revenue

Must hire experienced RN’s, OT’s and PT’s

Provide multiple touch points for all candidates

Each market has their own brand or there is

limited brand recognition

ONE WORLD. ONE WORKFORCE.

THE ACCENTCARE CHALLENGE!

Page 5: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

OUR APPROACH

Huddle Time

• Objective?

• Audience? Prep Work? Marketplace brand

• Site, Resource, and Candidate Experience

• Create the plan

Market The Event

• Signage, Flyer, and Creative Development

• Program Promotion, Incentives and Social Strategies

• Targeted resource identification, project outreach and communications plan

Candidate Outreach & Follow Up

• Screening, Scheduling, and Interviewing

• Virtual Interviews

• Pre-event Outreach, Post Event Outreach, & Survey Management

ONE WORLD. ONE WORKFORCE.

Page 6: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

THINGS WE CONSIDER

ONE WORLD. ONE WORKFORCE.

Page 7: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

MESSAGING & ENGAGEMENT STRATEGIES

FOR THE RIGHT POPULATION

ONE WORLD. ONE WORKFORCE.

Page 8: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

Mobil optimized solutions

Provide multiple paths to

contact a recruiter

Provide an opportunity to

participate in the career

fair virtually

Be available during non

work hours

Send reminders by phone,

email and interactive

media

If they travel, know the

territory covered

ONE WORLD. ONE WORKFORCE.

WHAT WE KNOW ABOUT MARKETING TO NURSES

Reputation makes a

difference

Direct contact with

“people like them” are

important

Referrals are powerful

Page 9: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

REPUTATION IMPACTS THE STRATEGY & APPROACH

ONE WORLD. ONE WORKFORCE.

Page 10: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

MARKETING WITH MEANING

ONE WORLD. ONE WORKFORCE.

Page 11: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

CONTINUE TO SPREAD THE WORD!

ONE WORLD. ONE WORKFORCE.

Carefully crafted messages

Clear calls to action

Timing is critical

Incorporating the business groups

Mobile Text + Voice Broadcast + Instant Message + Email + Social Publishing

Page 12: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

COMMUNICATE THE PLAN & YOUR NEEDS VISUALLY!

ONE WORLD. ONE WORKFORCE.

Page 13: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

THE DETAILS MATTER

ONE WORLD. ONE WORKFORCE.

Page 14: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

REFINE AND SET THE PLAN IN MOTION

ONE WORLD. ONE WORKFORCE.

Page 15: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

Working The Plan!

JOB FAIR RESEARCH & PLANNING

ONE WORLD. ONE WORKFORCE.

Page 16: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

Set up the event

Manage and track candidates

Communicate and promote the event to

candidates

Create and manage interviewing

schedules

Manage vendors and rentals

Coordinate resources and marketing

collateral

Report on progress

ONE WORLD. ONE WORKFORCE.

JOB / CAREER FAIR REGISTRATION AND PROMOTION

Page 17: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

WHAT HAPPENS WHEN WE MEET?

ONE WORLD. ONE WORKFORCE.

Page 18: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

MAKE INFORMATION DISTRIBUTION & RESUME

COLLECTION EASY

Distribute information at job fairs

Guide participants to register or

submit resume at a special website

Engage students and candidates who

are on the go

Link to social media engagement

strategies

Promote specialty job postings

embedded in a creative campaign

ONE WORLD. ONE WORKFORCE.

Page 19: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

SPECIAL TOUCHES

ONE WORLD. ONE WORKFORCE.

Page 20: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

Job

Fair

CREATING POSITIVE IMPRESSIONS FOR FUTURE TOUCH POINTS

BOTH IN PERSON & VIRTUAL

ONE WORLD. ONE WORKFORCE.

Page 21: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

CANDIDATE OUTREACH / THE JOB FAIR EXPERIENCE

Every candidate touched

Satisfaction survey delivered

Multi-lingual capabilities

ONE WORLD. ONE WORKFORCE.

Page 22: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

EXECUTION EXCELLENCE:

IN ANY EVENTS BASED HIRING EFFORT

ONE WORLD. ONE WORKFORCE.

Standard Operational

Procedures

Best Practices

Clear Roles & Responsibilities

Budget Management

Page 23: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

Relationship and trust building w/ lines

of business

Improving brand recognition to improve

future hiring

Building talent communities to build

upon

Linked to other short and long term

talent acquisition strategies – Employee referrals

– Veterans / diversity hiring outreach

ONE WORLD. ONE WORKFORCE.

IT IS MORE THAN MEASURING HIRES

Status Format Purpose

Day of the

week

Actual

Launch

Date

Number of

Recipeints

Open Number

/ Rate

1-week later

Microsite

Clicks

Total

Click

Throughs

Bounce

Number

/ Rate

Opt-out

Number

/ Rate

Launched

Email via

Outlook

AC Website, CA Career website, Job

Fairs, Book My Interview, Facebook Wednesday 4/10/2013 3,782 660 (19%) 43 155 381 (10%) 36 (1%)

Launched

HTML Email via

Constant

Contact

Job Fairs, Book My Interview, Email

signature line, Hand out contact cards,

Facebook Thursday 4/11/2013 659 83 (19%) 2 15 209 (32%) 0 (0%)

Launched

HTML Email via

Constant

Drive attendance at the Job Fairs

Call to action to RSVP Tuesday 4/16/2013 3,469 401 (12%) 12 31 101 (3%) 5 spam reports

Launched

HTML Email via

Constant

Increase referrals and drive attendance

to the Job Fairs Tuesday 4/16/2013 450 26 (6%) 1 2 1 (.2%) 0 (0%)

Launched

HTML Email via

Constant

Drive attendance to the Petaluma job

fair Friday 4/19/2013 3,503 472 (13.9%) N/A 37 103 (2.9%) 22 (1%)

Launched

HTML Email via

Constant

Drive referrals and attendance to the

Petaluma job fair Friday 4/19/2013 458 10 (2%) N/A 0 0 0

Page 24: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

IMPROVING OUR PROGRAMS

ONE WORLD. ONE WORKFORCE.

PERCEPTION IS REALITY!

Our surveys and feedback support continuous improvement

Page 25: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

WORKFORCE CHALLENGES. SOLVED.

ONE WORLD. ONE WORKFORCE.

FINANCIAL

100% Woman minority-owned

$2.4 Billion (USD) in spend under

contract

Profitable, with zero-debt

CUSTOMER FOCUS

Over 100 active clients

Network of 2,000+ suppliers

100% client retention

INNOVATION

Profits (97%) reinvested into solution

evolution & development

Technology design

Tailored solutions for each client

Page 26: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

AGILE•1 SERVICES

POWER-UP

• Contract Recruiters Trained with Recruiting Tool Kit

• Resources Available

• Recruiters

• Sourcers

• Recruitment Administrators

• Ideal For Short-Term Ramp-Up

• Client Managed

• Recruiter On-Boarding Option Available

• 6 Month Minimum

Project RPO

• Start and End Defined Programs

• Full Lifecycle Support or Special Program Execution

• Ideal Solution For

• Seasonal Hiring

• Mergers

• New Business

• College and Veteran Hiring

• Comprehensive Reporting and Metrics

• 3 Month Minimum

End-to-End RPO

• Turnkey Managed Recruitment Solution

• Full Lifecycle, Sourcing or Recruitment Administration

• Enterprise-wide or Segment Hiring

• Address Scale and Capability Gaps

• Social Media Strategies

• Includes Change management and technology

• Multi-year Contract

Search Firm Management

• Search Firm Vendor Management Program

• Spend Visibility

• Managed Approval and Utilization Processes

• Consolidated Billing

• Performance Management

• Consolidation of Search Firms

• Maximize ATS Search Firm Portal

• 1 Year Minimum

Blended RPO

• Manage the acquisition of Full Time, Contingent and Payrolled workers under one program

• Management of Supplier Base for Contingent and Search Firms

• Consistent Processes and Candidate Experience

• Single View Across Blended Workforce

• Multi-year Contract

ONE WORLD. ONE WORKFORCE.

Page 27: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

ONE WORLD. ONE WORKFORCE.

Page 28: Managing College and Targeted Hiring Events: Technology, Creativity and Logistics on Steroids!

THANK YOU

WWW.AGILE-1.COM

ONE WORLD. ONE WORKFORCE.