managing college and targeted hiring events: technology, creativity and logistics on steroids!
DESCRIPTION
Whether it is College Recruiting, New Store Openings, Specialty Recruiting (Nurse and Home Health Professionals), Public or Private Job Fairs... This presentation given at HR.com in January by by Agile-1 and AccentCare, provides best practices and step by step strategies to promoting and managing high impact hiring events.TRANSCRIPT
JOB FAIR/EVENT MANAGEMENT
VOLUME HIRING MADE EASY
ONE WORLD. ONE WORKFORCE.
Tracey Friend
VP & Practice Leader, RPO
Agile•1
Nicky Westrup
VP, Talent Management
AccentCare, Inc.
PRESENTERS
ONE WORLD. ONE WORKFORCE.
ONE WORLD. ONE WORKFORCE.
FIERCE COMPETITION: Home Health Care
industry job volume increases *10K per month
All positions are tied to revenue
Must hire experienced RN’s, OT’s and PT’s
Provide multiple touch points for all candidates
Each market has their own brand or there is
limited brand recognition
ONE WORLD. ONE WORKFORCE.
THE ACCENTCARE CHALLENGE!
OUR APPROACH
Huddle Time
• Objective?
• Audience? Prep Work? Marketplace brand
• Site, Resource, and Candidate Experience
• Create the plan
Market The Event
• Signage, Flyer, and Creative Development
• Program Promotion, Incentives and Social Strategies
• Targeted resource identification, project outreach and communications plan
Candidate Outreach & Follow Up
• Screening, Scheduling, and Interviewing
• Virtual Interviews
• Pre-event Outreach, Post Event Outreach, & Survey Management
ONE WORLD. ONE WORKFORCE.
THINGS WE CONSIDER
ONE WORLD. ONE WORKFORCE.
MESSAGING & ENGAGEMENT STRATEGIES
FOR THE RIGHT POPULATION
ONE WORLD. ONE WORKFORCE.
Mobil optimized solutions
Provide multiple paths to
contact a recruiter
Provide an opportunity to
participate in the career
fair virtually
Be available during non
work hours
Send reminders by phone,
email and interactive
media
If they travel, know the
territory covered
ONE WORLD. ONE WORKFORCE.
WHAT WE KNOW ABOUT MARKETING TO NURSES
Reputation makes a
difference
Direct contact with
“people like them” are
important
Referrals are powerful
REPUTATION IMPACTS THE STRATEGY & APPROACH
ONE WORLD. ONE WORKFORCE.
MARKETING WITH MEANING
ONE WORLD. ONE WORKFORCE.
CONTINUE TO SPREAD THE WORD!
ONE WORLD. ONE WORKFORCE.
Carefully crafted messages
Clear calls to action
Timing is critical
Incorporating the business groups
Mobile Text + Voice Broadcast + Instant Message + Email + Social Publishing
COMMUNICATE THE PLAN & YOUR NEEDS VISUALLY!
ONE WORLD. ONE WORKFORCE.
THE DETAILS MATTER
ONE WORLD. ONE WORKFORCE.
REFINE AND SET THE PLAN IN MOTION
ONE WORLD. ONE WORKFORCE.
Working The Plan!
JOB FAIR RESEARCH & PLANNING
ONE WORLD. ONE WORKFORCE.
Set up the event
Manage and track candidates
Communicate and promote the event to
candidates
Create and manage interviewing
schedules
Manage vendors and rentals
Coordinate resources and marketing
collateral
Report on progress
ONE WORLD. ONE WORKFORCE.
JOB / CAREER FAIR REGISTRATION AND PROMOTION
WHAT HAPPENS WHEN WE MEET?
ONE WORLD. ONE WORKFORCE.
MAKE INFORMATION DISTRIBUTION & RESUME
COLLECTION EASY
Distribute information at job fairs
Guide participants to register or
submit resume at a special website
Engage students and candidates who
are on the go
Link to social media engagement
strategies
Promote specialty job postings
embedded in a creative campaign
ONE WORLD. ONE WORKFORCE.
SPECIAL TOUCHES
ONE WORLD. ONE WORKFORCE.
Job
Fair
CREATING POSITIVE IMPRESSIONS FOR FUTURE TOUCH POINTS
BOTH IN PERSON & VIRTUAL
ONE WORLD. ONE WORKFORCE.
CANDIDATE OUTREACH / THE JOB FAIR EXPERIENCE
Every candidate touched
Satisfaction survey delivered
Multi-lingual capabilities
ONE WORLD. ONE WORKFORCE.
EXECUTION EXCELLENCE:
IN ANY EVENTS BASED HIRING EFFORT
ONE WORLD. ONE WORKFORCE.
Standard Operational
Procedures
Best Practices
Clear Roles & Responsibilities
Budget Management
Relationship and trust building w/ lines
of business
Improving brand recognition to improve
future hiring
Building talent communities to build
upon
Linked to other short and long term
talent acquisition strategies – Employee referrals
– Veterans / diversity hiring outreach
ONE WORLD. ONE WORKFORCE.
IT IS MORE THAN MEASURING HIRES
Status Format Purpose
Day of the
week
Actual
Launch
Date
Number of
Recipeints
Open Number
/ Rate
1-week later
Microsite
Clicks
Total
Click
Throughs
Bounce
Number
/ Rate
Opt-out
Number
/ Rate
Launched
Email via
Outlook
AC Website, CA Career website, Job
Fairs, Book My Interview, Facebook Wednesday 4/10/2013 3,782 660 (19%) 43 155 381 (10%) 36 (1%)
Launched
HTML Email via
Constant
Contact
Job Fairs, Book My Interview, Email
signature line, Hand out contact cards,
Facebook Thursday 4/11/2013 659 83 (19%) 2 15 209 (32%) 0 (0%)
Launched
HTML Email via
Constant
Drive attendance at the Job Fairs
Call to action to RSVP Tuesday 4/16/2013 3,469 401 (12%) 12 31 101 (3%) 5 spam reports
Launched
HTML Email via
Constant
Increase referrals and drive attendance
to the Job Fairs Tuesday 4/16/2013 450 26 (6%) 1 2 1 (.2%) 0 (0%)
Launched
HTML Email via
Constant
Drive attendance to the Petaluma job
fair Friday 4/19/2013 3,503 472 (13.9%) N/A 37 103 (2.9%) 22 (1%)
Launched
HTML Email via
Constant
Drive referrals and attendance to the
Petaluma job fair Friday 4/19/2013 458 10 (2%) N/A 0 0 0
IMPROVING OUR PROGRAMS
ONE WORLD. ONE WORKFORCE.
PERCEPTION IS REALITY!
Our surveys and feedback support continuous improvement
WORKFORCE CHALLENGES. SOLVED.
ONE WORLD. ONE WORKFORCE.
FINANCIAL
100% Woman minority-owned
$2.4 Billion (USD) in spend under
contract
Profitable, with zero-debt
CUSTOMER FOCUS
Over 100 active clients
Network of 2,000+ suppliers
100% client retention
INNOVATION
Profits (97%) reinvested into solution
evolution & development
Technology design
Tailored solutions for each client
AGILE•1 SERVICES
POWER-UP
• Contract Recruiters Trained with Recruiting Tool Kit
• Resources Available
• Recruiters
• Sourcers
• Recruitment Administrators
• Ideal For Short-Term Ramp-Up
• Client Managed
• Recruiter On-Boarding Option Available
• 6 Month Minimum
Project RPO
• Start and End Defined Programs
• Full Lifecycle Support or Special Program Execution
• Ideal Solution For
• Seasonal Hiring
• Mergers
• New Business
• College and Veteran Hiring
• Comprehensive Reporting and Metrics
• 3 Month Minimum
End-to-End RPO
• Turnkey Managed Recruitment Solution
• Full Lifecycle, Sourcing or Recruitment Administration
• Enterprise-wide or Segment Hiring
• Address Scale and Capability Gaps
• Social Media Strategies
• Includes Change management and technology
• Multi-year Contract
Search Firm Management
• Search Firm Vendor Management Program
• Spend Visibility
• Managed Approval and Utilization Processes
• Consolidated Billing
• Performance Management
• Consolidation of Search Firms
• Maximize ATS Search Firm Portal
• 1 Year Minimum
Blended RPO
• Manage the acquisition of Full Time, Contingent and Payrolled workers under one program
• Management of Supplier Base for Contingent and Search Firms
• Consistent Processes and Candidate Experience
• Single View Across Blended Workforce
• Multi-year Contract
ONE WORLD. ONE WORKFORCE.
ONE WORLD. ONE WORKFORCE.
THANK YOU
WWW.AGILE-1.COM
ONE WORLD. ONE WORKFORCE.