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Managing Globally Across Chaos Resources Event Hilversum June 20 th , 2012 Dr. Zoubir Yazid Managing Director ETS Global

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Page 1: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Managing Globally Across Chaos

Resources Event

Hilversum June 20th, 2012

Dr. Zoubir Yazid

Managing Director ETS Global

Page 2: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

2

Page 3: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

3

Page 4: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

4

Page 5: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

5

Page 6: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

6

Page 7: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

7

Page 8: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

8

Page 9: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

9

Page 10: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

10

Page 11: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

The World?

6/20/2012

11

Page 12: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

Brave New World!!

6/20/2012

12

Crisis

New Rules

Arab Spring

Page 13: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

Brave New World!!

6/20/2012

13

Brave New World

Paradigm Shift

Social Media

Cultural Adaptation

Cultural Interfaces

Knowledge Management

End of Anglo-Saxon

Dominance

Page 14: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Case Study

Test de Francais International

(TFI)

Page 15: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550

Crisis

New Rules

Arab Spring

World Environment

Help!!!

ETS

Global

Dutch

Company

TFI

Test of

French

China

ETS

US

Company

Page 16: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550 6/20/2012

16

Emotional Intelligence

Great Leaders

know when to be Lead

HR Jewel

New Prism

Go Back to Better Move

Forward

Reverse Map

Adapting vs.

Managing

Legal Ethics

Team Building

China’s View of the World China’s View of the World

Page 17: Managing Globally Across Chaos · EXADEP, Examen de Admisión a Estudios de Posgrado , iCritical Thinking , ProofWriter, Propell , Secondary Level English Proficiency , SIR II, Test

Confidential and Proprietary. Copyright © 2010 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., Criterion, Focus on Standards, GRE, Keeping Learning on Track, SLEP, TOEFL and TOEIC are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. EXADEP, Examen de Admisión a Estudios de Posgrado, iCritical Thinking, ProofWriter, Propell, Secondary Level English Proficiency, SIR II, Test de français international, TFI, The Praxis Series, TOEFL IBT and TOEIC Bridge are trademarks of ETS. All other trademarks are property of their respective owners.15550 6/20/2012

17

團隊建設

偉大的領導者知道何時才能導致

人力資源的寶石

新棱鏡

回去,以更好地向前發展

反向地圖

適應與管理

法律職業道德

情商

中國的世界觀 中國的世界觀