managing high risk projects: a software process improvement workshop

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This course is designed for professionals seeking to reduce software project risk, improve delivered quality, and increase productivity and efficiency

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Page 1: Managing High Risk Projects: a Software Process Improvement Workshop

TECHNOLOGY TRANSFER PRESENTS

[email protected]

MANAGING HIGH RISK

GARYGACK

a Software ImprovementWorkshop

JUNE 21-22, 2010VISCONTI PALACE HOTEL -VIA FEDERICO CESI, 37

ROME (ITALY)

PROJECTS

“Better, Faster, Cheaper”

Page 2: Managing High Risk Projects: a Software Process Improvement Workshop

MANAGING HIGH RISK PROJECTS

ABOUT THIS SEMINAR

This course is designed for individuals and teams seeking to reduce software project risk, improve deliveredquality, and increase productivity and efficiency. Industry data clearly indicate larger projects, the primary focusof this workshop, carry significantly greater risk of failure and experience large cost and schedule overruns.Wewill examine root causes and discuss how those causes relate to participant organizations.

Participants in this highly interactive hands-on workshop will participate in a series of exercises that result in aself-assessment vis-à-vis proven Best Practices related to principal risks.With the self-assessment as contextadditional exercises will produce an action plan tailored to each participant’s situation. In particular each partici-pant will develop an analysis of alternative defect containment strategies using models and benchmark dataprovided. Finding and fixing defects typically accounts for 50-70% of total software cost.These models demon-strate how a typical software organization can reduce these costs by 50% or more while reducing delivered de-fects by up to 75% - results best in class groups realize today.

WHATYOUWILL LEARN

• Key process and product metrics and benchmarks• Primary root causes and costs of failures (cancellations), cost and schedule overruns, and features not deliv-ered

• Sizing and estimating Best Practices• Project planning and tracking Best Practices• Defect Containment strategies and Best Practices• How to predict and measure defect containment• How to model (forecast) the productivity and quality impact of alternative defect containment and preventionstrategies

• How to build a Business Case for Software Process Improvement• How to formulate an improvement strategy• How to monitor “Cost of Quality” (value-added vs. non-value-added effort)• Deployment recommendations and pitfalls – Focus on Performance, not Compliance

WHO SHOULD ATTEND

• Software Development Managers• Quality Assurance Specialists• SEPGMembers• Process Improvement Specialists• Project Managers• Metrics Specialists

All delegates will receive a free copy of Gary Gack’s‘s book “Managing the Black Hole: The Executive’sGuide to Software Project Risk”.

REQUIREMENTS

Each student will need to provide a laptop computer withWindows and Excel 7 for the hands-on lab exercises.

Page 3: Managing High Risk Projects: a Software Process Improvement Workshop

OUTLINE

1. Introduction

Objectives and structure of theevent will be briefly reviewed. Par-ticipants will be asked to introducethemselves and describe their ob-jectives for the session. This eventis designed to be highly interactiveand participatory – active discus-sion is anticipated throughout toleverage and expand upon partici-pants experiences and challenges.

2. Software: It’s a Risky Business

Industry benchmark data on fail-ure rates in various size classes isreviewed and discussed and Prin-ciple root causes of failures areexamined.

• Sizing and estimating• Project planning and tracking• Defect detection methods (orlack thereof)

• Inadequate/inaccurate measure-ment

3. Sizing and Estimating BestPractices

• “Top down” (algorithmic)methods and models

• “Bottom up” (activity based)methods and models

• Independent “should cost”estimates is discussed

4. Planning andTracking BestPractices

• Critical Path Method of planning• EarnedValue Management Sys-tem

• EarnedValue “lite”

5. Alternative Appraisal Strate-gies and Benchmark Data

• “Coverage”• Conventional test methods –black box, white box

• Test Driven Development• Design of Experiments (DoE)based test design (also knownas ‘combinatorial’ or ‘pair-wise’)

• Informal software reviews, walk-throughs, pair programming

• Formal software inspections (alaIEEE 1028-2008)

• Static analysis methods are de-scribed

6. Predicting and Measuring De-fect Containment

A model will be introduced thatmay be used to perform economicanalysis of alternative defect con-tainment strategies. This modelwill be used to conduct a highly in-teractive “simulation” using indus-try benchmark data. Participantsare invited to bring any data theymay have related to defect detec-tion and rework for possible use inthe simulation. A copy of the Excelbased model will be provided.

7. Building a Business Case forProcess Improvement

A hypothetical Business case isdeveloped interactively based onthe results of the defect contain-ment strategy simulation.

• Defining “benefits”• Defining costs• “Harvesting” options – get itsooner, or get it better?

8.Measuring PerformanceUsing“Cost of Quality”

The Cost of Quality framework isexplored and discussed.

• Value-added• Appraisal• Rework• Process Improvement• Implementation issues and oper-ational definitions

9. Conclusion and Next Steps

Howmight you apply what wehave discussed?

Page 4: Managing High Risk Projects: a Software Process Improvement Workshop

GARY GACKMANAGING HIGH RISK PROJECTS

June 21-22, 2010Visconti Palace HotelVia Federico Cesi, 37Rome (Italy)

Registration fee:€ 1200

If registered participants are unable to attend,or in case of cancellation of the seminar, thegeneral conditions mentioned before areapplicable.

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Send your registration formwith the receipt of the payment to:Technology Transfer S.r.l.Piazza Cavour, 3 - 00193 Rome (Italy)Tel. +39-06-6832227 - Fax +39-06-6871102info@technologytransfer.itwww.technologytransfer.it

Stamp and signature

INFORMATION

PARTICIPATION FEE

€ 1200

The fee includes all seminardocumentation, luncheon and coffeebreaks.

VENUE

Visconti Palace HotelVia Federico Cesi, 37Rome (Italy)

SEMINAR TIMETABLE

9.30 am - 1.00 pm2.00 pm - 5.00 pm

HOW TO REGISTER

You must send the registration form withthe receipt of the payment to:TECHNOLOGY TRANSFER S.r.l.Piazza Cavour, 3 - 00193 Rome (Italy)Fax +39-06-6871102

withinJune 7, 2010

PAYMENT

Wire transfer to:Technology Transfer S.r.l.Banca Intesa Sanpaolo S.p.A.Agenzia 6787 di RomaIban Code:IT 34 Y 03069 05039 048890270110

GENERAL CONDITIONS

GROUP DISCOUNT

If a company registers 5 participants tothe same seminar, it will pay only for 4.Those who benefit of this discount are notentitled to other discounts for the sameseminar.

EARLY REGISTRATION

The participants who will register 30 daysbefore the seminar are entitled to a 5%discount.

CANCELLATION POLICY

A full refund is given for any cancellationreceived more than 15 days before theseminar starts. Cancellations less than15 days prior the event are liable for 50%of the fee. Cancellations less than oneweek prior to the event date will be liablefor the full fee.

CANCELLATION LIABILITY

In the case of cancellation of an event forany reason, Technology Transfer’sliability is limited to the return of theregistration fee only.

Page 5: Managing High Risk Projects: a Software Process Improvement Workshop

Gary Gack is a Senior Software and IT Professional with more than forty years experience in the Softwarearea. He is currently President of the Process-Fusion.net, an American consulting and coaching company onSoftware and Project Management and Business Process Improvement. Founder and Manager of Six SigmaAdvantage up to 2006. In the past he has worked for Information Technology Effectiveness, Howard Rubin As-sociates, ASG Management Systems, RMS Technologies. He is a world-renowned speaker and author of thebook: “Managing the Black Hole:The Executive’s Guide to Software Project Risk”.

SPEAKER