managing & measuring work
TRANSCRIPT
Memphis, Tennessee
WELCOME
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
GWENDOLYN J. TUCKER, MANAGING PARTNER
RIX INTERNATIONAL, LLC
Managing & Measuring Work
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Agenda
Welcome & IntroductionsSetting The StageManaging & Measuring WorkNext StepsQ & AClosing
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Introductions
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
RIX International, LLC Gwendolyn Tucker
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Founded 2002Core Values
Respect Integrity eXellence
Coaching, Consulting & Training
Managing PartnerAccountant & CPAFortune 500
Roles
About Us
Setting The Stage
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Current State
On average, 6 out of 10 employees report not having clear goals/objectives,
nor have they received meaningful feedback from their manager in the last
six months.
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Impact
This directly affects engagement,
productivity and profitability, resulting in a negative effect on the
organization and an undue burden on HR Professionals.
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
The Problem/Root Cause
Organizations lack a Culture of
Accountability
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Answerability
The Remedy
A Robust Performance Management
Program
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Managing & Measuring Work
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Managing & Measuring Work
What is it?Why is it important?What barriers stand in the way?
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Managing & Measuring Work (Performance)
Critical part of a leader's role. Requires
Setting clear objectives Monitoring progress and Giving periodic feedback.
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Building A Culture of Accountability
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Purpose
Process
People
Plan
Practice
Key Elements
Purpose: The BIG WHY!
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Purpose
Process
People
Plan
Practice
Alignment
Process: The How
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Purpose
Process
People
Plan
Practice
Well-Designed
People: The Who
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Purpose
Process
People
Plan
Practice
Stakeholders
Plan: The What
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Purpose
Process
People
Plan
Practice
Individualized
Practice: The Application
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Purpose
Process
People
Plan
Practice
Institutionalize
Managing & Measuring Work
What barriers stand in the way?
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Barriers
Not enough TimeLack of TrainingOther things take Priority
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Now What?
“Insanity: doing the same thing over and over again and expecting different
results.” – Albert Einstein
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Next Steps
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Survey Current State
On average, 6 out of 10 employees report not having clear goals/objectives,
nor have they received meaningful feedback from their manager in the last
six months.
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Managing & Measuring Work (Performance)
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Purpose
Process
People
Plan
Practice
Self-Assess
Why
How
Who
What
Application
Growth & Change
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
What Must I Do?
StopStartContinue
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Q & A
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Closing
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Wrap Up
SummaryFREE Resource
www.leaderwholeads.comClosing
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
!
RIX International, LLC, 111 S Highland, Suite, 196, Memphis, TN 38111
Gwendolyn J. Tucker, Managing PartnerRIX International, LLC
111 S Highland, Suite 196Memphis, TN 38111
www.rixinternational.comwww.leaderwholeads.com