managing network performance within and beyond your enterprise

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Managing Network Performance Within and Beyond Your Enterprise Nick Kephart Director of Product Marketing

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Your organization relies on the public Internet to deliver both on-premises and SaaS applications across a geographically distributed employee base. In these slides, see traditional enterprise networks vs. the complex topologies you rely on today, three problems with using traditional network performance management tools and the foundational technologies ThousandEyes has built to address the performance challenges of the modern enterprise. View the webinar with live demo here: http://ow.ly/BzAkM

TRANSCRIPT

Page 1: Managing Network Performance Within and Beyond Your Enterprise

Managing Network Performance Within and Beyond Your Enterprise

Nick Kephart Director of Product Marketing

Page 2: Managing Network Performance Within and Beyond Your Enterprise

1

We are building a performance management platform architected for the cloud era We make monitoring complex enterprise networks easy and enable you to find and solve problems regardless of where they occur

About ThousandEyes

Founded in 2010 by UCLA PhDs and backed by:

What We Do Our Background

Page 3: Managing Network Performance Within and Beyond Your Enterprise

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Some of Our Customers

Page 4: Managing Network Performance Within and Beyond Your Enterprise

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The Enterprise Network 10 Years Ago

Chicago, IL

Email

San Jose, CA

Hong Kong

London, UK CRM

ITSM

Payroll

Branch Offices Data Center Corporate Backbone

Page 5: Managing Network Performance Within and Beyond Your Enterprise

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The Enterprise Network Today

Branch Offices SaaS Provider Public Internet

Chicago, IL

San Jose, CA

Hong Kong

London, UK

Email

CRM

ITSM

Payroll

CRM

ITSM

Payroll

Email

Data Center

Page 6: Managing Network Performance Within and Beyond Your Enterprise

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Breaking the Boundaries of Performance Mgmt

Enterprise Internet Hosting / SaaS

Provider

Data Centers

Branch Offices

Three Problems

Neither enterprises nor service providers see the entire network Disconnect between application and network performance Reliance on parties outside of the organization to fix problems

1

2

3

Mobile

Data Centers ISPs CDNs

DNS

Page 7: Managing Network Performance Within and Beyond Your Enterprise

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See the entire picture, hop-by-hop, across all

networks

Three Foundational Technologies

Collaborate with providers to resolve

problems faster

Deep Path Analysis

Interactive Sharing

Correlate app performance with

infrastructure issues

X-Layer

Enterprise

Cloud App

Page 8: Managing Network Performance Within and Beyond Your Enterprise

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How ThousandEyes Works

Enterprise Internet Application or Service

Enterprise Agent (branch offices, data centers,

key customers)

Cloud Agent (at dozens of global POPs)

Active Tests DNS, BGP,

Network, Web

ThousandEyes SaaS Platform

Page 9: Managing Network Performance Within and Beyond Your Enterprise

Demo

Page 10: Managing Network Performance Within and Beyond Your Enterprise

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Easy-to-Install Enterprise Agents

Install Enterprise Agents as a virtual appliance or Linux package

Views included in the test

Manage agents in the dashboard

Page 11: Managing Network Performance Within and Beyond Your Enterprise

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Create New Test

Usage estimate

Views included

Test selector: We’ll see HTTP today

Test target

Agents to test from

Page 12: Managing Network Performance Within and Beyond Your Enterprise

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HTTP Server: 4 Agents with Connection Errors

Additional metrics

Timeline of site availability

Metrics by agent location

Overview of errors

Page 13: Managing Network Performance Within and Beyond Your Enterprise

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HTTP Server Detail

Detailed errors List of agents

Page 14: Managing Network Performance Within and Beyond Your Enterprise

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Network End-to-End Metrics: Packet Loss

Packet loss occurs at same

time as availability drop

From the same 4 agents Additional

latency, jitter and bandwidth

metrics

Navigate between views

Page 15: Managing Network Performance Within and Beyond Your Enterprise

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Path Visualization: Node with 92% Packet Loss

Quickly identify trouble spots

Globally load balanced service

Node with packet loss in 2nd DC

4 agents with connection issues

Page 16: Managing Network Performance Within and Beyond Your Enterprise

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Interactive Sharing with Vendors

Share data with internal teams or external vendors

Link includes fully interactive data

Page 17: Managing Network Performance Within and Beyond Your Enterprise

View the Live Demo http://vimeo.com/thousandeyes/ enterprise-network-monitoring